Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#10535829August 16, 2013
POWER TRAIN
I FOUND OUT TODAY THAT MY 2004 VW BEETLE HAS A FAULTY TRANSMISSION VALVE BODY. UPON RESEARCHING IT MORE, IT BECAME CLEAR THAT VW WAS AWARE OF THIS PROBLEM AND DENIED ANY RESPONSIBILITY IN CORRECTING THE PROBLEM. ADDITIONALLY, VW CONTINUED TO PRODUCE CARS FOR YEARS WITH THE DEFECTIVE TRANSMISSIONS. I BOUGHT THE CAR USED IN 2011, WHICH WAS ALREADY OUT OF WARRANTY. I HAD NO KNOWLEDGE OF THIS PROBLEM UNTIL LAST MONTH WHEN IT STARTED LURCHING AND SHIFTING HARD. MY CAR HAS FEWER THAN 55,000 MILES, AND IS ONLY DRIVEN TO WORK AND BACK (9 MILES A DAY). IT WAS NOT UNTIL I READ THE ENORMOUS AMOUNT OF COMPLAINTS THAT I FOUND OUT THAT THIS PROBLEM WAS NOT ISOLATED TO MY CAR. I AM SHOCKED THAT VW WILL NOT CORRECT AN EXPENSIVE AND DEBILITATING ISSUE WITH THEIR CARS THAT CAUSES TRANSMISSIONS TO SHUT DOWN. THIS PROBLEM SHOULD NOT BE HAPPENING TO A CAR WITH LOW MILES AND IS NOT NORMAL WEAR AND TEAR. VW REFUSES TO TAKE RESPONSIBILITY AND BASICALLY TOLD ME THEY WOULD NOT DO ANYTHING TO HELP. I AM HOPING THIS COMPLAINT WILL FORCE THEM TO CORRECT THIS KNOWN PROBLEM WITH ANY VW BEETLE PRODUCED IN THE YEARS (2003-2010) THAT HAS THIS DEFECT. IT IS THE SAFE AND RIGHT THING TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535529August 15, 2013
POWER TRAIN, ELECTRICAL SYSTEM
THE TRANSMISSION MECHANICALLY FAILED ON 3 JUNE 2013. PRIOR TO IT FAILING I HAD TAKEN THE VEHICLE TO THREE DIFFERENT VW REPAIR SHOP OVER A FOUR YEAR PERIOD, DUE TO THE CAR SUDDENLY DOWNSHIFTING ALL THE WAY TO FIRST GEAR. THE CAR WILL DRIVE NORMALLY FOR ABOUT 30 MINUTES, THEN START HAVING THIS DOWNSHIFTING ISSUE, I PULL OVER AND LET THE CAR COOL A FEW MINUTES THEN ALL IS NORMAL AGAIN FOR A SHORT PERIOD OF TIME. OF COURSE WITH THE DOWNSHIFTING THE TRANNY TENDS TO OVERHEAT QUICKLY. I WANTED TO GET THE OIL CHANGED IN THE TRANNY, BUT ALL REPAIR CENTERS SAID, "IT'S A SEALED SYSTEM AND NEVER NEEDS AND OIL CHANGE;" ALSO THE VW REPAIR TECHS TEST DROVE THE CAR AND ANALYZED IT, COULD FIND NOTHING WRONG. MY EXPERIENCE WITH VW SERVICE ON EVERYTHING IS, THEIR MECHANICS ARE PARTS CHANGERS ONLY AND DON'T HAVE ANY REAL DIAGNOSTIC CAPABILITY TO FIND THE PROBLEM, JUST REPLACE PARTS UNTIL THEY FIX THE PROBLEM AT THE CUSTOMERS EXPENSE; I'VE SPENT ABOUT $10,000 ON REPAIRS FOR A/C, BRAKES, TRANSMISSION, ETC. FINALLY, THE CAR FAILED FORTUNATELY ACROSS THE STREET FROM A MR. TRANSMISSION SHOP. PER MR. TRANSMISSION SPECIALIST, THE TRANNY FAILED DUE TO LUBRICATION FAILURE PROBABLY FROM OVER HEATING AND HIGH MILEAGE; SO MUCH FOR THE "NEVER NEEDS AN OIL CHANGE POLICY." MR. TRANSMISSION REBUILT THE TRANNY (OUT $3400), AND STATE THE PROBLEM IS ELECTRICAL NOT THE TRANSMISSION, AND VW IS FAMOUS FOR ELECTRICAL ISSUES AND ALWAYS HAVE BEEN. NEEDLESS TO SAY MR. TRANSMISSION HAS NOT BEEN ABLE TO FIND THE PROBLEM, AND THEY HAVE REBUILT THE TRANNY TWICE JUST TO MAKE SURE THE PROBLEM IS NOT IN THE TRANSMISSION. WORD TO THE WISE, NEVER BUY A VW; I'LL NEVER OWN ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535465August 15, 2013
STEERING, ELECTRICAL SYSTEM
THE IGNITION KEY/TUMBLER AND STEERING COLUMN WILL BECOME LOCKED IF THE STEERING WHEEL IS NOT PERFECTLY STRAIGHT. CAR MUST BE ALIGNED PERFECTLY BEFORE PARKING TO NOT HAVE AN ISSUE. CAR HAS BEEN TOWED TO THE DEALER FOR REPAIRS BUT NOTHING HAS BEEN FIXED. KEY AND TUMBLER WILL ACTUALLY SPIN IN THE COLUMN WHEN TURNED WHILE COLUMN IS LOCKED UP. DEALER SAID TO PULL ON KEY/TUMBLER WHILE TURNING AND IT WILL "CATCH" ITS POSITION AGAIN. WIFE HAS BEEN TRAPPED IN VARIOUS LOCATIONS BECAUSE OF STEERING COLUMN LOCK-UP. THIS IS AN UNSAFE CONDITION FOR ANYONE TO BE LEFT STRANDED IN ANY LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535217August 13, 2013
POWER TRAIN
FIRST NOTICED IT WHEN STARTING IT UP IN THE MORNING.ROUGH AND STALLING WHEN PUTTING IT IN REVERSE. NEVER DID THAT BEFORE. IT HAS TO WARM UP BEFORE I CAN DRIVE IT BECAUSE IT WILL EITHER STALL IN REVERSE, OR IN DRIVE THE CAR WILL SHUDDER AND TAKE OFF, IT WILL NOT IDLE.WHEN IN PARK IT IS FINE WHEN IN DRIVE AT STOPLIGHTS IT WILL SURGE FORWARD. I HAVE TO EITHER PRESS THE BRAKE PEDAL AS HARD AS I CAN AND THAT DOESN'T ALWAYS WORK,OR PUT IT IN PARK OR NEUTRAL!!!! THAT WAS THE BEGINNING OF MY TROUBLES.IT GRADUALLY OVER TIME STOPPED SHIFTING EITHER BEFORE IT REACHES 3RD GEAR OR AFTER. I ONLY HAVE 60,000 PLUS MILES ON IT AND IT STILL SHOULD BE IN THE POWERTRAIN WARRANTY. THAT IT IS 2013 IT IS 12 YEARS AFTER I PURCHASED IT !! THAT'S AN AVERAGE OF 5,000 MILES A YEAR DRIVING! AND IT STILL HAS A DEFECTIVE TRANSMISSION!! I CANNOT BELIEVE THERE IS NO RECALL ON THIS! THEY SAY IT IS THE VALVE BODY THAT IS THE CULPRIT! THEN VW BETTER ISSUE ME A FREE REPLACEMENT! I CANNOT BELIEVE I HAVE TO SHELL OUT MY HARD EARNED MONEY FOR THEIR SCREW UP! IF THIS VALVE BODY HAS DONE IRREPARABLE DAMAGE TO MY TRANNY THEY WILL HAVE TO REPLACE THE WHOLE TRANSMISSION AS WELL! LESS THAN 65,000 MILES AND HAVING A DEFECTIVE PART THEY KNOW ABOUT THEY HAVE TO HONOR THAT POWERTRAIN WARRANTY! I WILL NEED SAFERCAR.GOV AND OR NHTSA HELP IN THIS MATTER! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533887August 6, 2013
POWER TRAIN
PURCHASED THIS VEHICLE FROM A DEALERSHIP IN DEL RAY BEACH FLORIDA ON OCTOBER 2011. THE DEALERSHIPS NAME IS AUTOBAHN/USA (1800 NORTH FEDERAL HIGHWAY, DEL RAY BEACH, FLORIDA 33483). THE VEHICLE WAS PURCHASED "AS IS", WITH NO EXTENDED WARRANTY. ACCORDING TO THE DEALERSHIP THERE WAS NO ISSUES WITH SAID VEHICLE AT THE TIME OF PURCHASE. THIS VEHICLE WAS THEN DRIVEN BACK TO THE STATE OF MICHIGAN WHERE I RESIDE. I HAVE EXPERIENCED THE TRANSMISSION ISSUES REFERENCE THIS VEHICLE FROM THE START. IT APPEARS WHEN SLOWING DOWN THE TRANSMISSION DISENGAGES FEELING LIKE IT IS JUMPING GEARS. I HAVE TALKED WITH A VOLKSWAGEN DEALERSHIP IN BAY CITY, MICHIGAN, AND A VOLKSWAGEN DEALERSHIP IN GRAND RAPIDS, MICHIGAN. BOTH STATED THAT THE YEAR OF VEHICLE I PURCHASED HAD A RECALL FOR THE TRANSMISSION. THEY ALSO NOTED IN ORDER FOR THE RECALL TO BE VALID, I NEEDED TO HAVE PURCHASED AN EXTENDED WARRANTY. I HAVE JUST OVER 60,000 MILES ON MY VOLKSWAGEN BEETLE. I BELIEVE THAT THIS FAULTY TRANSMISSION CAN BE A DANGER WHILE DRIVING. I AM ATTEMPTING TO REPAIR SAID TRANSMISSION. I AM A LITTLE CONFUSED WHEN VOLKSWAGEN IS STATING THERE WAS A RECALL FOR THE TRANSMISSION FOR THE YEARS 2004 AND 2005, AND THEY WOULD ONLY HONOR THE RECALL IF I PURCHASED THERE EXTENDED WARRANTY. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533699August 5, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
OWNER WAS DRIVING VEHICLE AND ATTEMPTED TO TURN ON A/C. WHEN A/C WOULD NOT WORK PROPERLY, SHE PULLED OFF ROADWAY AND STOPPED. SMOKE AND BURNING ODOR CAME OUT OF VENTS, WITH FIRE EVENTUALLY SHOWING FROM CLIMATE CONTROL PANEL. INTERIOR OF VEHICLE WAS FULLY INVOLVED IN FIRE WHEN FD ARRIVED. ENGINE COMPARTMENT NOT INVOLVED. RADIO OPERATING PROPERLY PRIOR TO INCIDENT. NO PRIOR ISSUES WITH VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10533772August 5, 2013
SERVICE BRAKES
THE BRAKE PEDAL IS SO CLOSE TO THE GAS PEDAL THAT MY WIFE AND I HAVE HAD OUR RIGHT SHOES WHILE ON THE GAS PEDAL GET STUCK UNDER THE BRAKE PEDAL. MY SHOE SOLE HAS REPEATEDLY GOT CAUGHT UNDER THE RIGHT EDGE OF THE BRAKE PEDAL AND IT IS SCARY TRYING TO GET THE SHOE LOOSE TO BRAKE THE CAR. I SENT AN EMAIL TO VW OF AMERICA AND THEY STATE THEY HAVE NEVER HEARD THIS BEFORE. I HAVE A FRIEND AT CHURCH WHO JUST BOUGHT AN IDENTICAL BEETLE TO OURS AND HE SAID HE HAS ALSO HAD THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533452August 3, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
OVER THE LAST COUPLE OF YEARS MY 2003 VW BEETLE HAS BEEN IN AND OUT OF THE GARAGE. IT SEEMS TO HAVE TROUBLE CHANGING GEARS (IT'S AN AUTOMATIC) AND HAS GOTTEN STUCK IN 3RD GEAR. IT WILL JERK AND LUNGE WHEN SLOWING DOWN. EACH TIME THE MECHANIC HAS "RESET THE CODES" AND THE TEST DRIVE SHOWED NO SIGNS OF ANYMORE TROUBLE. IT HAS GOTTEN MUCH WORSE AND NOW AFTER DRIVING FOR ABOUT 25 OR 30 MINUTES IT BEGINS THE JERKING AND LUNGING. AFTER RESEARCHING, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I LOVE MY CAR, BUT NO LONGER FEEL SAFE DRIVING IT AND I CERTAINLY CANNOT RELY ON IT. I NOW FEEL THAT I AM STUCK WITH A CAR THAT I CANNOT DRIVE NOR CAN I SELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532350July 29, 2013
POWER TRAIN, ELECTRICAL SYSTEM
TRANSMISSION CHECK FOR VALVE ASSEMBLY BODY-JERKING-INSTABILITY. VOLKSWAGEN WON'T FIX. AIRBAG LIGHT WON'T GO OFF. WINDOWS DON'T WORK. HEADLIGHT WON'T WORK. REPAIRED OVER & OVER. PLEASE GOOGLE VW BEETLE ISSUES OR GO TO EDMUNDS.COM AND CHECK. THOUSANDS OF VW BEETLE OWNERS HAVE THE EXACT SAME PROBLEMS. VW REFUSES TO ACKNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532248July 28, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE WINDOW WOULD NOT GO BACK UP WENT TO DEALER AND WAS CHARGED $700, FOUR MONTHS LATER THE DRIVERS SIDE PASSENGER WINDOW IS DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532152July 27, 2013
ENGINE AND ENGINE COOLING
THE VW NEW BEETLE I JUST GOT HAS A STRONG INTERIOR SMELL OF CRAYONS. IS THIS HARMFUL TO OUR HEALTH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532044July 26, 2013
STEERING
THERE IS A HIGH PITCH WHISTLING NOISE IN THE STEERING SYSTEM. IT IS PRESENT WHEN THE VEHICLE IS SITTING STILL AND WHILE THE VEHICLE IS TRAVELING. THE NOISE ONLY INCREASES WHEN THE STEERING WHEEL IS MOVED BACK AND FORTH. IT IS AN INTERMITTENT SOUND. THE DEALERSHIP HAS REPLACED THE POWER STEERING PUMP TWICE AND THE SOUND DID NOT GO AWAY. THEY DROVE A BRAND NEW BUG AND TOLD US THAT ALL THE BUGS HAVE THE SAME NOISE. THE SOUND IS LIKE WHEN A WINDOW IS SLIGHTLY OPEN WHILE TRAVELING AT A HIGH RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526179July 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT AND WOULD EXHIBIT AN ABNORMAL BANGING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS AN INTERNAL PROBLEM AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 82,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526004July 21, 2013
POWER TRAIN
MY DAUGHTERS 2003 VOLKSWAGEN BEETLE SHIFTS VERY HARD AFTER DRIVING FOR ABOUT 10 MINUTES, ALMOST TO THE POINT OF POSSIBLE CAUSING A SEVERE ACCIDENT! I'VE READ MESSAGE BOARDS AND HAVE REALIZED THAT THIS YEAR OF BEETLE NEEDS TO HAVE A RECALL ON THIS BEFORE SOMEONE LOSSES THEIR LIFE! IT SHIFTS THE WORST BETWEEN 2ND AND 3RD GEARS. SHE IS SCARED TO DEATH TO DRIVE THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524951July 15, 2013
AIR BAGS
SENDING MY DAUGHTER TO COLLEGE IN THIS CUTE LITTLE RED BUG. EVERY VW DEALERSHIP AND THEIR BROTHER, IS AWARE OF A DRIVER SIDE AIRBAG DEFECT IN THESE CUTE LITTLE THINGS. MY DEALER WILL REPAIR THE FAULTY WIRING AND BELT BUCKLE, AS THEY DID FOR THE SCHOOL TEACHER I BOUGHT THIS CUTE LITTLE THING FROM. WHAT SCHOOL TEACHERS WON'T DO IS REPLACE THE FAULTY AIRBAG IN THE SIDE FOR SIX YEARS BECAUSE THEY THINK, "OH I AM SAFE ENOUGH WITH A FRONT AIRBAG ONLY!" AND NOBODY WANTS TO SPEND $700 FOR A LITTLE SIDE AIRBAG. BUT I THINK VW SHOULD RECALL THE SIDE AIRBAG FOR PUTTING IN SO MANY FAULTY SIDE AIRBAGS AS A WHOLE BUNCH OF CUTE SCHOOL TEACHERS AND CUTE LITTLE FRESHMAN STUDENTS LIKE MY LITTLE PRECIOUS GIRL DRIVE AROUND THESE BUGS WITH A SMILE ON THERE FACE. AND THE CUTE LIGHT WITH A LITTLE MAN HOLDING A BEACH BALL IN HIS LAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523940July 9, 2013
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
WINDSHIELD CRACK HORIZONTALLY FROM ROOFTOP DOWN IN TWO PLACES BEHIND REARVIEW MIRROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523958July 9, 2013
POWER TRAIN
THE TRANSMISSION ON THIS VEHICLE HAS STARTED HARD SHIFTING WHEN WARM, CAUSING ERRATIC SPEED CHANGES AND POSSIBLE LACK OF TRACTION. VWOA ISSUED A RECALL AROUND A YEAR AGO HOWEVER ONLY WITHIN A VERY LIMITED NUMBER OF MILES DONE, SHOWING THEY ACKNOWLEDGE THERE IS A PROBLEM BUT WILL NOT TAKE ADEQUATE ACTION TO RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523500July 6, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW WENT UP AND THEN DOWN BY ITSELF...THEN A CRACKING NOISE ENSUED AND NOW WINDOW IS STUCK OPEN. HUNDREDS IF NOT THOUSANDS OF BEETLE CONVERTIBLES HAVE HAD THIS PROBLEM, WHICH IS DUE PRIMARILY TO POOR ENGINEERING. VW MAKES $500-600 FOR EVERY REPAIR. (SEE: HTTP://NEWBEETLE.ORG/FORUMS/NEW-BEETLE-CONVERTIBLE/38354-BACK-WINDOW-REGULATOR-MOTORS-VW-RECALL.HTML). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522279June 28, 2013
STRUCTURE:BODY
THIS VEHICLE PERMEATES AN ODOR OF CRAYON WAX IN HEAT OR COLD. MORE SO IN HEAT AND WHEN THE HEAT OR A/C IS BEING USED. THE ODOR STICKS TO YOU HAIR AND CLOTHING AND IS EXTREMELY NAUSEATING. IN RESEARCH IT IS A WAX THAT COATS THE UNDERLAY OF THE CARPET. IF YOU GOOGLE "CRAYON SMELL IN VW OR HOW TO REMOVE CRAYON SMELL IN VW" YOU WILL FIND SEVERAL FORUMS. I BELIEVE IT IS A HEALTH HAZARD. MY DAUGHTER DRIVES THE VEHICLE PRIMARILY & REFUSES TO USE THE A/C OR HEAT DUE TO THE SMELL MAKING HER SICK &STICKING TO HER HAIR AND CLOTHES. I DROVE IT FOR A WEEKEND AND HAD A NAUSEATING MIGRAINE ALL WEEKEND LONG. WHO KNOWS WHAT LONG TERM AFFECT THIS CAN HAVE ON ONES HEALTH. I CALLED VW, THEY SAID ITS OUT OF WARRANTY. THIS ISNT DUE TO LACK OF CARE OR MAINTENANCE, THIS IS A POOR QUALITY MATERIAL USED TO MANUFACTURE THE VEHICLE THAT IS CAUSING THE ODOR THAT IS MAKING PEOPLE SICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522161June 27, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE REAR WINDOW WON'T ROLL UP ENTIRELY. SOUNDS LIKE THE MOTOR STILL WORKS, BUT WHEN IT WOULDN'T ROLL UP, THERE WAS A LOUD POPPING NOISE, LIKE GLASS BREAKING. HAVE SEEN THIS BE AN ISSUE ON MULTIPLE FORUMS. IS THERE ANYTHING LIKE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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