Toyota Yaris Complaints (2009)

103 consumer complaints on file.

#10632578September 11, 2014
SEATS
RECEIVED "INTERIM" NOTICE OF URGENT RECALL FOR DRIVER SIDE SEAT RAILS. SEVERAL MONTHS LATER RECEIVED NOTICE THAT "FIX" WAS READY AND WE SHOULD CONTACT DEALER FOR REPAIRS. WE HAVE BEEN TOLD SEVERAL TIMES SINCE THEN THAT PARTS ARE NOT AVAILABLE AND WE WILL BE NOTIFIED WHEN REPAIRS ARE POSSIBLE. WE HAVE NO IDEA WHEN URGENT REPAIRS WILL BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618688August 4, 2014
SEATS
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT FAILED TO ADJUST PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615282July 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V168000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 09/02/14*LJ UPDATED 11/7/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596428June 5, 2014
SEATS
SEAT TRACK ASSEMBLY DRIVERS SEAT DOES NOT LOCK INTO PLACE AND NO REMEDY AVAILABLE FOR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596181June 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, FORCING THE CONTACT TO CRASH INTO THE REAR OF A THIRD VEHICLE. THE DRIVER AND PASSENGER FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE BACK AND NECK. THE FRONT PASSENGER SUFFERED INJURES TO THE BACK, NECK AND HIP. THE MANUFACTURER'S INVESTIGATION CONCLUDED THAT THE AIR BAGS FAILED TO DEPLOY DUE TO THE LOW IMPACT OF THE CRASH. THE VEHICLE WAS REPAIRED. THE FRONT FRAME WAS REPLACED AND THE REAR BUMPER WAS RESTORED. THE FAILURE MILEAGE WAS 43,765. THE APPROXIMATE CURRENT MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10559130January 9, 2014
AIR BAGS
WHILE TRAVELING HOME IN WET CONDITIONS, MY FRIEND LOST CONTROL OF THE VEHICLE STRIKING 2 FULL SIZE PINE TREES AND TWO ELECTRIC POLES, BASICALLY WE BOUNCED FROM ONE TO THE OTHER HITTING THE FRONT HEAD ON AND FRONT LEFT AND RIGHT BEFORE COMING TO A STOP ON TOP OF A FIRE HYDRANT... THE ONLY AIRBAG TO DEPLOY WAS THE DRIVERS STEERING AIRBAG. I WAS OBVIOUSLY SITTING IN THE PASSENGER SEAT AND DUE TO THE PASSENGER AIRBAG NOT DEPLOYING I SLAMMED MY HEAD INTO THE DASH BEFORE THE SEATBELT LOCKED. THIS NEEDS TO BE LOOKED INTO AND RESEARCHED, MY FRIEND AND MYSELF COULD HAVE AND PROBABLY SHOULD BE DEAD DUE TO THE AIRBAG DEFECT IN THESE VEHICLES, THERE ARE MULTIPLE COMPLAINTS REGARDING THIS STYLE YARIS THAT'S PERTAINING TO THE SAME ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10524618July 12, 2013
STRUCTURE:BODY
I'M WRITING THIS LETTER TO YOUR OFFICE, BECAUSE OF THE UNFAIR AND DECEIT PRACTICE OF AUTO LOAN FINDERS, INC; LOCATED AT 1800 SANDY PLAINS INDUSTRIAL PARKWAY, SUITE 320, IN MARIETTA, GEORGIA 30066. I PRAY YOU CAN ASSIST ME WITH THIS MATTER. IN NOVEMBER OF 2010, I HAD PURCHASED A USED 2009 TOYOTA YARIS SEDAN WITH 47,398 MILES ON IT. IT IS A BASIC MODEL VEHICLE WITH MANUAL ROLL DOWN WINDOWS. I WAS INFORMED BY THE SALES REPRESENTATIVE AT THE TIME, THAT AFTER A YEAR I CAN GO TO A TRADITIONAL AUTO DEALER AND TRADE THE VEHICLE MENTIONED ABOVE; FOR A LOWER INTEREST RATE. I WAITED 2 YEARS AND 7 MONTHS TO TRADE THIS VEHICLE IN; KEEPING MY $420.00 MONTHLY PAYMENT ON TIME. I WENT TO A TOYOTA DEALERSHIP IN METRO ATLANTA ON SUNDAY JUNE 30, 2013 TO TRADE IN THE TOYOTA YARIS AND WAS INFORMED BY THE SALES REPRESENTATIVE THAT MY VEHICLE HAD STRUCTURAL DAMAGE AND THEY ONLY COULD GIVE ME $2,500.00 VICE THE $6,000.00; IF THE VEHICLE WASN'T STRUCTURALLY DAMAGE. HE SHOWED ME THE CARFAX ON THE VEHICLE MENTIONED ABOVE; HAD BEEN IN AN ACCIDENT IN JANUARY OF 2010 AND THAT SAME VEHICLE WAS SOLD TO ME IN NOVEMBER OF 2010 AND THE STRUCTURAL DAMAGE TO IT WASN'T DISCLOSED TO ME. NO MATTER WHAT MY SITUATION WAS I WOULDN'T HAVE BOUGHT A STRUCTURAL DAMAGE VEHICLE PUTTING MYSELF, PASSENGERS AND OTHER MOTORISTS IN DANGER. THE SALES REPRESENTATIVE WENT ON TO SAY, THE ONLY THING THEY CAN DO WITH THAT PARTICULAR VEHICLE, IS SELL IT AT AN AUCTION; BECAUSE THEY WILL NOT SELL AN UNSAFE VEHICLE TO ANYONE. I HAVE THE ENTIRETY OF THIS LETTER UPON YOUR REQUEST. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509743April 27, 2013
SERVICE BRAKES
THE ABS IS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502644March 13, 2013
SERVICE BRAKES
I WAS DECELERATING ON A DOWNHILL SHORTENED EXIT RAMP, GOING FROM 70 MPH TO A STOP WITHIN APPROXIMATELY 500 FEET . WHEN I APPLIED THE BRAKES, IT FELT AS IF THE BRAKES WERE "METAL TO METAL" AND THE VEHICLE BARELY STOPPED BEFORE HITTING THE VEHICLE IN FRONT OF ME. SINCE THAT TIME, THE SAME TYPE OF INCIDENT HAS OCCURRED 3 MORE TIMES, ALWAYS WHEN DECELERATING RAPIDLY. (WHEN DECELERATING AT A SLOW RATE OF SPEED, THEY WORK FINE.) I HAVE HAD THE BRAKES CHECKED, BUT THEY SAID THEY WERE "NORMAL". THEY CERTAINLY ARE NOT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462039June 18, 2012
AIR BAGS
VEHICLE VEERED OFF ROAD TO RIGHT HITTING STREET SIGN. CONTINUED DOWN EMBANKMENT ROLLING OVER APPROXIMATELY FOUR TIMES. NONE OF THE AIR BAGS IN THE CAR EJECTED. THE VEHICLE SUSTAINED FRONTAL CRASH, SIDE CRASH AND ROLL OVER. I FEEL THIS VEHICLE SAFETY IS MISREPRESENTED AND VERY DANGEROUS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10458534May 15, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I'M WRITING ABOUT TWO DESIGN FLAWS THAT LED TO AN UNFORTUNATE INCIDENT, AND WHICH COULD HAVE HAD CAUSED EVEN MORE SERIOUS RESULTS. I BELIEVE THE PRIMARY CAUSE FOR THIS INCIDENT IS A POORLY DESIGNED INTERIOR TRUNK SAFETY LATCH, AND THE DASHBOARD DISPLAY DESIGN IS A CONTRIBUTING FACTOR. I WAS DRIVING ON THE HIGHWAY, 35 MILES INTO MY TRIP. AS I CHANGED LANES, MY TRUNK POPPED OPEN (IT HAD BEEN LATCHED) AND MY LAPTOP IN ITS COMPUTER CASE JETTISONED OUT OF THE TRUNK AND FLEW ACROSS THE INTERSTATE, CAUSING VEHICLES BEHIND ME TO SWERVE. MY MECHANIC UPON INSPECTING THE TRUNK OBSERVED THE INTERIOR TRUNK RELEASE IS DESIGNED SUCH THAT IT 1. DANGLES FREELY IN THE TRUNK SO COULD EASILY GET CAUGHT ON SOMETHING THAT SHIFTED IN THE TRUNK, AND 2. RELEASES WITH ALMOST NO PULL NEEDED. WHAT LIKELY HAPPENED IS THAT THE STRAP OF THE COMPUTER BAG CAUGHT ON AND PULLED THE INTERIOR TRUNK RELEASE WHEN I CHANGED LANES. ALTHOUGH THIS RESULTED IN SIGNIFICANT FINANCIAL DAMAGE TO ME AND BREACH OF COMPUTER SECURITY, IT COULD HAVE CAUSED AN ACCIDENT TO CARS BEHIND ME. HAD THE DRIVER BEHIND ME NOT HONKED HIS HORN AND MOTIONED ME TO PULL OVER, I WOULD NOT HAVE BEEN AWARE OF WHAT HAPPENED FOR QUITE SOME TIME. THE TRUNK OF THE YARIS DOESN'T OPEN WIDE ENOUGH TO CATCH MY EYE IN THE REAR VIEW MIRROR, AND I DID NOT SEE THE DOOR AJAR LIGHT COME ON: THE DASHBOARD DISPLAY ON THE YARIS, CENTERED RATHER THAN IN FRONT OF THE DRIVER, MAKES SEEING THE SIGNALS ON THE DASH DURING DAYTIME DRIVING VERY HARD. ADD TO THAT, THE DOOR AJAR SIGNAL, FAR TO THE LEFT, IS OBSCURED BY THE RIM AROUND THE DISPLAY. IN OTHER WORDS, YOU'D HAVE TO LEAN TO THE RIGHT TO NOTICE THAT A DOOR, OR IN THIS CASE THE TRUNK, JUST POPPED OPEN. THE PLACEMENT OF THE DASHBOARD PANEL IS NOT GREAT IN TERMS OF SAFETY. THANK YOU FOR PROVIDING AN OPPORTUNITY FOR ME TO REPORT THESE CONCERNS WITH THE YARIS DESIGN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443564January 12, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH APPROACHING A TRAFFIC STOP, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO INCREASE ACCELERATION. THE VEHICLE PROCEEDED THROUGH THE TRAFFIC SIGNAL. THE BRAKE PEDAL WAS APPLIED REPEATEDLY WITH FORCE; HOWEVER THERE WAS NO REDUCTION IN THE SPEED. THE VEHICLE WAS DRIVEN OFF THE ROAD INTO A DITCH IN ORDER TO STOP. THE CONTACT WAS ABLE TO RESUME WITH EXTREME CAUTION. ONE YEAR AGO, THE IDENTICAL FAILURE OCCURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428303October 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE WAS INVOLVED A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS REPORTED AS INJURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,292.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10421496August 25, 2011
FUEL SYSTEM, OTHER
THE TOYOTA YARIS HAS A DRIVE-BY-WIRE SYSTEM THAT RESULTS IN A DELAYED RESPONSE OF ABOUT TWO TO THREE SECONDS WHEN THE ACCELERATOR PEDAL IS APPLIED. I HAVE A 2009 MODEL, BUT HAVE BEEN INFORMED BY A FRIEND WHO HAS A 2011 YARIS THAT THE SAME ISSUE IS PRESENT. THE DELAYED ACCELERATOR RESPONSE IS NOT ONLY UNNERVING, IT IS DANGEROUS IN A PARKING SITUATION. I CALLED TOYOTA CORPORATE CUSTOMER RELATIONS, WHO REFERRED ME TO A DEALER. I SPOKE TO TWO SERVICE MANAGERS IN PORTLAND, OR WHO BOTH INDICATED THIS PROBLEM CAN ONLY BE REPARED WITH A SOFTWARE PATCH, WHICH IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416325July 30, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STRUCTURE
I HAVE OWNED MY CAR FOR TWO YEARS NOW, AND HAVE HAD A PROBLEM WITH THE AIRCONDITIONER LEAKING INSIDE MY CAR, SINCE I GOT IT. IT MAKES A HORRIBLE NOISE WITH ANY LEFT HAND TURN, MY CARPET IS RUINED, MOLDY AND IM CONFIDENT IM BREATHING IN MOLD SPORES AND WHO KNOWS WHAT ELSE. I TOOK MY CAR INTO THE DEALERSHIP, THEY KEPT IT FOR THREE WEEKS, REFUSED TO REPLACE MY CARPET. THEY DID MAKE IT STOP LEAKING, MOST LIKELY BY CLEARING THE DRAIN LINE OUT, THAT LASTED FOR A FEW WEEKS. THEN THE PROBLEM RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384255February 24, 2011
SERVICE BRAKES, ELECTRIC
I WAS DRIVING MY 2009 TOYOTA YARIS (CA. 30K MILES) HOME FROM WORK UNDER NORMAL ROAD CONDITIONS. AS I APPROACHED A RED LIGHT, I WAS ALARMED TO FIND THAT THE BRAKES WERE COMPROMISED AND THE BRAKING POWER WAS REDUCED. I HAD TO SWERVE ONTO THE SHOULDER TO AVOID HITTING THE BACK END OF THE CAR IN FRONT OF ME. AT THIS POINT, I WAS ONLY 2 MILES FROM HOME AND DECIDED TO PROCEED CAREFULLY. AS I WAS TURNING OFF A MAIN ROAD AND INTO MY NEIGHBORHOOD, THE BRAKES COMPLETELY FAILED, AND I WAS NOT ABLE TO COMPLETE THE TURN. THE CAR CAREENED OFF THE ROAD, OVER THE CURB, UP A SMALL EMBANKMENT, AND SMASHED HEAD-ON INTO A STONE WALL. THE AIRBAG DEPLOYED, AND THE FRONT END SUSTAINED CONSIDERABLE DAMAGE. THE CAR WILL MOST LIKELY BE TOTALED. THANKFULLY, I WAS NOT INJURED, BUT I SHUDDER TO THINK AT WHAT THE OUTCOME COULD HAVE BEEN UNDER DIFFERENT CIRCUMSTANCES. THE CAR HAD NO KNOWN MECHANICAL PROBLEMS OR ACCIDENTS PRIOR TO THIS EVENT, WAS SERVICED REGULARLY, AND DRIVEN RESPONSIBLY. I CONSIDER THIS TO BE A SERIOUS PROBLEM THAT NEEDS TO BE RESOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10377216January 20, 2011
UNKNOWN OR OTHER
2009 TOYOTA YARIS. CONSUMER STATES THAT STATE FARM IS ILLEGALLY REMOVING THE 5 STAR CRASH RATING GIVEN BY GOVERNMENT AGENCIES ON HIS TOYOTA YARIS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377909January 19, 2011
AIR BAGS
AIR BAG FAILURE ON A 2009 TOYOTA YARIS INVOLVED IN HEAD ON COLLISION WITH A GUARD RAIL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10374972January 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2009 TOYOTA YARIS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE THE VEHICLE WHEN IT SUDDENLY STALLED. AFTER LOSS OF ACCELERATION, THE CHECK ENGINE, CRUISE CONTROL, AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A PROBLEM WITH THE FUEL GAUGE AS IT GAVE INACCURATE READINGS. THE DEALER ORDERED A NEW INSTRUMENTAL PANEL AND THE CONTACT WAS WAITING FOR THE PART TO ARRIVE. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 31,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370666December 14, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING TO PARK WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES TO THE KNEES AND HANDS. A POLICE REPORT WAS AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT HE BELIEVED THE VEHICLE TO BE HIGHLY UNSAFE TO DRIVE AND WOULD NO LONGER DRIVE THE VEHICLE UNTIL REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,200. UPDATED 04/11/11 *BF UPDATED 12/19/2011 *LN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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