Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10063256March 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060882March 10, 2004
VEHICLE SPEED CONTROL
TOYOTA CAMRY 2002 MODEL; PROBLEM OBSERVED 6 MONTHS AFTER I BOUGHT THE BRAND NEW CAR; BRAKE PROBLEM? CAR ACCELERATES. REPORTED TO THE DEALER AND THEN TO THE COMPANY; NOTHING HAS BEEN DONE. I TOLD THEM "I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE SOMETIMES I CANNOT STOP THE CAR".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058711February 22, 2004
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA TUNDRA.....VIOLENT SHAKING OCCURS WHEN BRAKES ARE APPLIED. DEALER HAS NO SOLUTION OR CORPORATION DOESN'T RECOGNIZE THE PROBLEM. FEEL THAT VEHICLE MAY BE UNSAFE TO DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057072February 12, 2004
SERVICE BRAKES, HYDRAULIC
RECURRING BRAKE VIBRATION PROBLEMS WITH 2002 TOYOTA TUNDRA ACCESS CAB V8. CALIPERS AND ROTORS WERE REPLACED UNDER A SERVICE BULLETIN, BUT PROBLEM COMES BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054785January 24, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE MAKING A LEFT TURN AT ABOUT 25 MPH THE PASSENGER SIDE LOWER BALL JOINT SEPARATED. THIS CAUSED THE UPPER BALL JOINT TO SEPARATE AND THE WHEEL FOLDED UP UNDER THE VEHICLE. THE C.V. SHAFT AND INNER FENDER WERE ALSO DAMAGED. MY EXTENDED WARRANTY COMPANY INFORMED ME THAT THE SEALED BALL JOINT HAD NO LUBRICANT IN IT. THE TRUCK HAS AN EMPTY LOAD MOST OF THE TIME. PE04040_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054485January 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES HAVE BEEN SQUEAKING AND VIBRATING. CALLED DEALER. DEALER IS AWARE OF THE PROBLEM AND WILLING TO FIX UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053298January 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
MANUFACTURER REFUSES TO SERVICE FAULTY BRAKE SYSTEM WHILE UNDER WARRANTY - 2002 TOYOTA TUNDRA 2/03-I TOOK MY 2002 TOYOTA TUNDRA TO A DEALERSHIP IN SCOTTSDALE, AZ (RIGHT TOYOTA) WITH CONCERN OVER BRAKE PULSATION. THE MILEAGE ON MY VEHICLE WAS 32,000 MILES. THE DEALER INFORMED ME THAT MY TRUCK WAS DUE FOR A 30,000 MILE SERVICE INTERVAL AND CHECKING BRAKES WAS NORMAL PROCEDURE. I RECEIVED AN INVOICE NOTING MY FRONT BRAKES WERE 90% WORN & REAR BRAKES WERE 40% WORN. THE DEALERSHIP OFFERED TO REPLACE THE FRONT PADS FOR $400. I DECLINED AND HAD MY BRAKES SERVICED ELSEWHERE 1/13/04-I TOOK MY TRUCK TO A SECOND DEALERSHIP IN PHOENIX, AZ (CAMELBACK TOYOTA) FOR THE 60,000 MILE SERVICE INTERVAL. THE DEALER PERFORMED THE SERVICE AND IN THE PROCESS OF CHECKING THE BRAKES NOTED THE ENTIRE BRAKE SYSTEM SHOULD HAVE BEEN REPLACED DUE TO TWO TECHNICAL SERVICE BULLETINS (#BR004-02; #BR003-02) THE CONDITION OF THE ROTORS AND DRUMS WERE WARPED, WITH EXCESSIVE WEAR. THE DEALER WANTED TO REPLACE THE BRAKE SYSTEM. THEY SAID THAT THE REQUIRED SERVICE SHOULD HAVE BEEN PERFORMED UNDER WARRANTY WITH THE TSBS. THE MILEAGE LIMIT ON THOSE TSBS WAS 3 YEARS OR 36,000 MILES. SINCE I WAS OVER THE MILEAGE REQUIREMENT, YET HAD ORIGINALLY BROUGHT MY TRUCK IN FOR THIS EXACT PROBLEM PRIOR TO 36,000 MILES TOYOTA OFFERED TO COVER THE PARTS IF I PAID THE $1,100.00 IN LABOR. I REFUSED BECAUSE THIS PROBLEM WAS ALERTED TO TOYOTA PRIOR TO 36,000 AND WAS MIS DIAGNOSED AS WORN PADS I CALLED TOYOTAS CORPORATE SERVICES NUMBER AT 800-331-4331 WITH ALL THE DETAILS OF THIS CASE. THEY HAVE REFUSED ASSISTANCE. TOYOTAS INTERNAL REFERENCE NUMBER FOR THIS IS 200401090758. I HAVE DOCUMENTATION (THE 30KMILE SERVICE INVOICE) THAT NOTES I HAD BRAKE ISSUES PRIOR TO THE EXPIRATION OF THE TSB WARRANTY COVERING THE BRAKES. IT HAS BEEN PROVIDED TO CAMELBACK TOYOTA, AND THE FACTORY IS AWARE OF THE ISSUE, YET THEY STILL REFUSE TO HONOR THEIR OWN POLICY FOR REPLACING A BRAKE SYSTEM THAT IS UNSAFE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053638January 7, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 65 MPH DRIVER APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. THIS CAUSED THE DRIVER TO SKID INTO A MERIDIAN STRIP BARRIER. DRIVER MAINTAINED CONTROL OF THE VEHICLE, AND WAS ABLE TO DRIVE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043529October 24, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES BEGAN SHAKING ABOUT TWO MONTHS AFTER I FIRST BOUGHT THE TRUCK. I WENT ON AN EXTENDED ROAD TRIP AND AT ONE POINT, WHEN GOING DOWN A GRADE, MY BRAKES BEGAN TO SHAKE SO VIOLENTLY THAT I THOUGHT I MIGHT LOSE CONTROL. I HAD TO PULL OF THE ROAD AND INSPECT MY BRAKES! WHEN I RETURNED FROM MY TRIP, I REPLACED THE PADS AND TURNED THE ROTORS. THIS WAS ABOUT 2 MONTHS AGO, AND I AM BEGINNING TO EXPERIENCE THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044397October 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEN BRAKE PEDAL WAS DEPRESSED IT MADE A SQUEAKING NOISE, AND FRONT END VIBRATED. AS A RESULT, VEHICLE FAILED TO STOP IMMEDIATELY. THIS CAUSED EXTENDED STOPPING DISTANCE. THE DEALERSHIP REPLACED THE FRONT BRAKES DUE TO EXCESSIVE BRAKE DETERIORATION. THEY ALSO ADJUSTED THE REAR BRAKES BECAUSE THEY BEGAN TO WARP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041256October 5, 2003
SERVICE BRAKES, HYDRAULIC
VEHICLE VIBRATES WHEN BRAKES ARE APPLIED AT FREEWAY SPEEDS. I HAVE TAKEN THE VEHICLE TO TWO DEALERSHIPS, SIX DIFFERENT TIMES AND PROBLEM IS STILL THERE. THE FOLLOWING HAS BEEN REPLACED SEVERAL TIMES. ROTORS, CALIPERS, BEARINGS, REAR DRUMS AND BRAKE PADS. THE ROTORS HAVE BEEN REPLACED TWICE BECAUSE THEY WARPED IN TWO WEEKS TIME. LAST DEALER TOLD ME THAT THEIR TECH. COULD NOT FIND WHAT THE PROBLEM WAS AND THAT SOMEONE FROM TOYOTA WOULD HAVE TO COME TEST DRIVE WITH ME. I AM CONCERNED THAT THE VIBRATION WILL BECOME A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039606September 26, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
MY STAKE-BED TRUCK'S AXLE BROKE. THE TRUCK HAD UNDER 12,000. IT WAS REPAIRED IN ODESSA, TX AND THE SERVICE MANAGER TELLS ME THE CONVERSIONS ON THE TRUCK ARE TOO MUCH FOR THE TRUCK. THAT IS WHY THE AXLE BROKE. HE STATED THAT MY HUSBAND AND I ARE IN SERIOUS DANGER OF BODILY INJURY AND OR DEATH. NOW THE BRAKES HAD TO BE REPAIRED AND I WAS AGAIN TOLD BY AN EMPLOYEE OF I-10 TOYOTA THAT THE TRUCK IS TOO HEAVY FOR THE WEIGHT IT'S CARRYING. OF COURSE HE SAID THAT WAS ONLY HIS OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039126September 18, 2003
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA TUNDRA 43,000 MILES HAS A SEVERE VIBRATION WHEN BRAKING AT ANY SPEED, STEERING WHEEL SHAKES SIDE TO SIDE AND I FEEL LIKE I'M GOING TO LOSE CONTROL OF THE VEHICLE. DEALER (ROCKLAND TOYOTA) ACKNOWLEDGES THE PROBLEMS AND WILL NOT PAY FOR REPAIR SINCE I'M PAST THE WARRANTY PERIOD OF 36,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037209September 4, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THERE IS A VIBRATION IN THE FRON DRIVE TRAIN BETWEEN 30 AND 40 MPH. IT ONLY OCCURS WHEN THE VIHICLE IS COLD AND GOES AWAY AFTER SEVERAL MILES OF DRIVING. I HAVE CONTACTED TOYOTA AND THEY SAY IT IS A NORMAL CONDITION AND WILL NOT WORK TRY TO FIX THE PROBLEM. THEY CLAIM IT IS COMMING FROM THE FRONT DIFFERENTIAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037952August 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN DRIVING AT 20 MPH BOTH FRONT PASSENGER SIDE BALL JOINTS SNAPPED, CAUSING FRONT RIGHT WHEEL TO COME OFF. THERE WAS NO SHIMMY OR SQUEAKING PRIOR TO THE INCIDENT, ONLY THE STEERING FELT A LITTLE STIFF. THE TRUCK WAS NOT ABUSED. PE04040_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031059August 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
TOYOTA TUNDRA 2001 AND 2002 MODEL YEARS. BRAKES: FRONT DISC ROTORS AND REAR DRUMS WARP AND ARE OUT OF ROUND. CAUSES MODERATE TO SEVERE VIBRATIONS WHEN BRAKING. BRAKING AT HIGHWAY SPEEDS VERY DANGEROUS DUE TO SEVERE VIBRATIONS AND NEAR LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030705August 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
IMPROPER FRONT BRAKE CALIPER SIZE, WHICH CAUSES WARPING OF THE FRONT BRAKE DISC ,AND SUBSEQUENT SERIOUS STEERING WHEEL VIBRATION OF MY 2002 TOYOTA TUNDRA. TOYOTA IS DECLINING TO ISSUE AN OFFICIAL RECALL OF THE DEFECTIVE BRAKE COMPONENTS, AND DEALERS HAVE BEEN UNCOOPERATIVE IN FIXING THIS PROBLEM. I HOPE NO ONE HAS TO BE INJURED FOR TOYOTA TO TAKE THIS SERIOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007164July 28, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY 2002 TUNDRA STARTED VIBRATING WHEN PRESSURE APPLIED AFTER ABOUT 400 MILES. DEALER REPAIRED THE PROBLEM. NOW THE BRAKES ARE VIBRATING AGAIN. WILL HAVE TO RETURN TO THE DEALER. *JB *SCC ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****764848
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026039July 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MY BRAKES HAVE HAD RECURRING SEVERE VIBRATION PROBLEMS ALMOST SINCE NEW. IT GOT BAD ENOUGH FOR THE DEALERSHIP TO REPLACE MY ROTORS, DRUMS, PADS, SHOES AND BEARINGS TWO TIMES IN THE FIRST 13700 MILES, AS WELL AS TURNING THE ROTORS AND DRUMS AT OTHER TIMES. THE LAST TIME WE TEST DROVE THE TRUCK, IT STARTED DOING IT AGAIN WITH THE TOYOTA CUSTOMER RELATIONS MANAGER ALONG FOR THE RIDE. AT THAT TIME HE ADVISED FILING A COMPLAINT WITH TOYOTA FOR ARBITRATION. WITH THE TRACK RECORD OF THIS VEHICLE BEING WHAT IT IS, I DON'T THINK THE PROBLEM CAN BE CORRECTED TO MY SATISFACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025635July 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 20,000 MILES, THE TRANSMISSION STARTED TO SHIFT VERY HARD AND THE CEL CAME ON. DEALER SAID THERE WAS SIGNIFICANT DAMAGE TO THE TRANSMISSION AND THE ERROR CODE FROM THE OBD II STATED "MIS SHIFT". IT TOOK 7 WEEKS TO GET THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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