Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#890511June 18, 2001
SEAT BELTS
REAR SHOULDER AND LAP RESTRAINT TIGHTENED UP ON CONSUMERS 7 YEAR CHILD. CHILD STARTED CRYING IN BACK SEAT AND TRYING TO GET OUT. CHILD PUT SHOULDER BELT BEHIND HIM, AND TRIED TO TWIST OUT, BUT COULD NOT. BELT TWISTED BENEATH CHILD, AND CONSUMER HAD TO CUT CHILD OUT. CHILD HAD ABDOMINAL ABRASIONS FROM SEAT BELT. CONSUMER WAS HAVING DEALER LOOK IN TO IT. PLEASE ADD VIN, AND MILEAGE TO THE FORM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889987June 7, 2001
STRUCTURE:BODY:DOOR
POWER DOOR WILL NOT RESPOND WHENEVER DOOR IS IN MOTION/CLOSING. UNABLE TO REOPEN DOOR WHILE IN CLOSING MODE. DOOR WILL NOT RESPOND TO DOOR SWITCH UNTIL IT REACHES LOCKING POINT. CHILDS HAND WAS MASHED IN DOOR BEFORE GETTING DOOR TO REOPEN. DEALER WAS NOTIFIED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#889931June 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HAD SLUDGE BUILD UP THAT CLOGGED ENGINE AND CAUSED IT TO FAIL. SMOKE WAS COMING OUT OF EXHAUST. NOTHING LIT UP ON DASHBOARD, INDICATING A PROBLEM. CONSUEMR WENT ON A 300 MILE TRIP AND HAD TO ADD 21/2 QUARTS OF OIL. DEALER STATED THE ONLY WAY IT COULD HAVE GOTTEN LIKE THAT WAS BY NOT HAVING OIL CHANGES. CONSUMER HAS RECEIPTS FOR OIL ADDED TO VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888754May 21, 2001
STRUCTURE:BODY
INTERGRATED CUP HOLDERS DON'T HOLD CUPS PROPERLY, WHEN SHUTTING DOOR EVERYTHING SPILLS RIGHT DOWN INTO DOOR PANEL, AND WHEN THIS HAPPENS DOORS GET STUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888764May 21, 2001
SUSPENSION
VEHICLE DRIFTS FROM SIDE TO SIDE ON ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888768May 21, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
OUTSIDE VENT HOSE WON'T STAY CLOSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888732May 21, 2001
VEHICLE SPEED CONTROL
THERE WAS A SUDDEN DECREASE IN ACCELERATION WHILE IN CRUISE CONTROL, AND AN UNUSUAL NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745176May 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IS BEING FULLY REPLACED BY TOYOTA WITHOUT CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743979April 13, 2001
SUSPENSION:FRONT, TIRES
VEHICLE HAS EXPERIENCED SEVERE PULLING TO THE LEFT SINCE NEW. BOTH FRONT TIRES REPLACED AT 7,500 MILES. A TOYOTA REPRESENTATIVE AND THE DEALER HAVE DENIED THE EXISTENCE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885818April 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WOULD MAKE NOISE & JERK WHEN APPLIED. TOOK TO DEALERSHIP FOR REPAIRS. BRAKES WERE BURNED AND HAD THEM REPLACED. PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002075April 6, 2001
ENGINE AND ENGINE COOLING
THE ENGINE SLUDGED AT 23,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884711March 30, 2001
TIRES
THERE WERE TWO GAPS IN TIRES BETWEEN TREAD AND BODY OF TIRE WHILE TRAVELING AT 35 MPH ON A 2000, TOYOTA, SIENNA; ORIGINAL EQUIPMENT, TIRE SIZE P215/65R15, DOT# W2VFALT229. FIRESTONE NOTIFIED, AND WAS UNWILLING TO ASSIST IN THIS MATTER. *AK CONSUMER HAS TIRE FOR VIEWING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560595March 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING ENGINE JUST ALL OF A SUDDEN LOST POWER AND VEHICLE STARTED TO SLOW DOWN IN THE MIDDLE OF TRAFFIC, POSSIBLE ENGINE OR ELECTRICAL MALFUNCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883438March 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRANSMISSION WENT OUT AT 75 MPH/TACHOMETER WENT TO ZERO, AND ENGINE KEPT RUNNING. DEALER INFORMED CONSUMER THAT SHE WAS # 49 ON WAITING LIST FOR A TRANSMISSION WHICH WAS ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742495March 15, 2001
ENGINE AND ENGINE COOLING:ENGINE
I TOOK MY NEW TOYOTA SIENNA TO BE REPAIRED BECAUSE IT WAS SMOKING. I WAS TOLD THAT THE ENGINE HAD SLUDGE IN IT AND TOYOTA WAS DENYING ANY WARRANTY CLAIMS. HOW DOES A BRAND NEW ENGINE GET SLUDGE IN IT? THERE ARE LITERALLY HUNDREDS OF SIMILAR INSTANCES REPORTED ON VARIOUS SITES ON THE INTERNET. THE PATTERN IS SIMILAR - LOW MILEAGE TOYOTA VEHCLES (ESPECIALLY SIENNAS) SUDDENLY SMOKING AND HAVING SLUDGE IN THEIR ENGINES, DEPSITE PROPER MAINTENANCE AND REGULAR OIL CHANGES. THERE CLEARLY IS A COVERUP HERE BY TOYOTA. THEY ARE DECLINING WARRANTY CLAIMS RATHER THAN TRYING TO DEAL WITH THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742354March 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, VEHICLE SPEED CONTROL
WE ARE VERY UNHAPPY WITH THIS VAN AND THE LITTLE SERVICE WE RECEIVE WE WISHED WE NEVER PURCHUSE THIS CAR..... UNSAFE & DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742367March 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741909March 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE AND PERMANENT TRANSMISSION FAILURE. VEHICLE SUDDENLY AND PERMANENTLY LOST ABILITY TO ACCELERATE/TRANSMISSION DISENGAGED WHILE TRAVELING ON INTERSTATE AT 65MPH. BARELY COASTED TO SIDE OF ROAD WHILE TRYING TO AVOID TRAFFIC BEARING DOWN ON US (TWO ADULTS AND THREE SMALL CHILDREN). WE HAVE NOW DISCOVERED THAT THIS DEFECT WITH SIENNAS, WAS KNOWN AS EARLY AS JUNE 2000. THIS DEFECT USUALLY CAUSES COMPLETE TRANSMISSION FAILURE DURING SUSTAINED HIGHWAY SPEEDS. TOYOTA WAS NEGLIGENT IN NOT WARNING OWNERS OF THIS EXTREMELY HAZARDOUS DEFECT. OUR VEHICLE IS NOW ABOUT 300 MILES FROM OUR HOME, WITH NO FIX CURRENTLY AVAILABLE FROM TOYOTA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741795March 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE BEEN TOLD I HAVE SLUDGE BUILD UP IN MY ENGINE DUE TO LACK OF MAINTANANCE. I HAVE RECEIPTS FOR 3 OIL CHANGES IN THE FIRST 19000 MILES, BUT THEY THEN TELL ME IT MUST HAVE BEEN INFERIOR OIL. HAVE FOUND THIS TO BE PROBLEM WITH PEOPLE NATION WIDE, AND TOYOTA WILL NOT STAND BEHIND ITS WARRANTY. THERE IS NO WAY THAT THIS PROBLEM HAS BEEN CAUSED SOLELY DUE TO A LACK OF MAINTANANCE TO ALL THE PEOPLE HAVING THE SAME PROBLEM. TOYOTA WANTS TO REBUILD THE ENGINE ON A ONE YEAR OLD VAN WITH 19000 MILES FOR $2200, THOUGH IT WAS PROPERLY MAINTAINED. WILL NOT ACCEPT RECEIPTS FOR SERVICE DONE AS PROOF OF MAINTANANCE. WHAT ELSE ARE WE SUPPOSED TO HAVE TO ENSURE PROOF?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560013March 1, 2001
EQUIPMENT
THE VEHICLE WAS ONLY PROVIDED WITH A HOLE IN THE FRAME FOR A TETHER STRAP ON THE LEFT CENTER ISLE SEAT, THE DEALER REFUSES TO DRILL A HOLE IN THE FRAME SO THE HARDWARE CAN BE INSTALLED FOR ANOTHER STRAP FOR HER OTHER CHILD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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