Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#8008530April 24, 2002
STRUCTURE:BODY:DOOR
WHILE DRIVING POWER OPERATED SLIDING DOOR COMES OPEN WITHOUT OPERATION. ALSO, LIGHT ON THE DASH OPERATES ERRACTICALLY, INDICATING DOOR IS OPEN WHEN IT IS CLOSED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007828April 17, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES CHILD IN THE REAR PASSENGER SEAT WAS STRANGLED BY THE SEAT BELT, THE DRIVER WAS TRYING TO REMOVE CHILD FROM SEAT AND THE SEAT BELT CONTINUED TO GET TIGHTER. NLM CONSUMER HAD TO, AS A LAST RESORT, CUT CHILD FROM SEAT BELT. THE PRESSURE FROM THE TIGHTENING SEAT BELT BECAME UNBEARABLE. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8007685April 16, 2002
SUSPENSION:FRONT
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL PULL TO THE RIGHT. MECHANIC STATED THERE WAS NOTHING WRONG WITH VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759620March 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON THE FREEWAY AND WITHOUT WARNING, THE VAN SUDDENLY STOPPED MOVING. IT HAD TO BE TOWED TO THE DEALER FOR REPAIR. THE TRANSMISSION WAS REPLACED AND THE DEALER PROVIDED EXCEPTIONAL SERVICE. MY CONCERN IS THAT THERE IS A PROBLEM WITH THE DESIGN OF THE TRANSMISSION ITSELF WHICH CAUSES THESE FAILURES. IT IS VERY DANGEROUS AS IT DISABLES THE VAN WITHOUT WARNING. WE WERE VERY LUCKY THAT WE WERE ABLE TO ROLL THE VAN OFF TO THE SIDE OF THE FREEWAY BEFORE ANYONE GOT HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758161February 13, 2002
STEERING
LOCAL TOYOTA DEALER REPLACED ALL STEERING PARTS & TIRES. STILL PULLS SEVERELY TO LEFT. IT IS DANGEROUS TO DRIVE BECAUSE OF PULLING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758155February 12, 2002
ENGINE AND ENGINE COOLING:ENGINE
SLUDGE BUILD UP LEADING TO CAMSHAFT FAILURE - FAST OIL LEVEL DROP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758132February 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OUR SIENNA WAS DIAGNOSED WITH SLUDGE BUILDUP IN MAY 2000. WE WERE TOLD IT WAS NECESSARY TO REPLACE THE ENGINE AS EVENTUALLY WE WILL ENCOUNTER ENGINE FAILURE AT SOME POINT. TOYOTA REFUSES TO TAKE RESPONSIBLITY OF THIS MATTER AND CONTINUALLY BLAMES THE OWNERS FOR LACK OF MAINTANENCE. THERE HAVE BEEN OTHER OWNERS WHO HAVE ENCOUNTERED ENGINE FAILURE WHILE DRIVING. WE ARE FORTUNATE TO NOT HAVE HAD THAT. HOWEVER, WE HAVE NO PEACE OF MIND IN DRIVING THIS VEHICLE EVERY DAY, WITH OUR CHILDREN MIND YOU, AND KNOWING WE COULD HAVE ENGINE FAILURE AT ANY TIME. IT IS VERY IMPORTANT THAT AN INVESTIGATION INTO THIS MATTER BE DONE. IT IS OBVIOUS THERE IS A PROBLEM AS TOYOTA HAS HAD OVER 3000 COMPLAINTS SUCH AS OURS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED AS A RESULT OF TOYOTAS NEGLIGENCE IN THIS MATTER. IS THERE A STIPULATION THAT SOMEONE NUST BE INJURED OR KILLED BEFORE AN AGENCY SUCH AS YOURS WILL INVESTIGATE? THAT MAKES NO SENSE. WHEN THERE IS A POTENTIAL FOR INJURY YOU MUST FOLLOW THROUGH. PLEASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758030February 9, 2002
TIRES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SLUDGE PROBLEM STARTED AT 11111 MILES - ALSO TIRES NEEDED REALIGNMENT AND REPLACEMENT AT ONLY 13115 MILES. THE VAN BLOWS BLUE SMOKE UPON STARTUP. WE HAVE BEEN BLAMED FOR THE SLUDGE PROBLEM. WE HAVE RECEIPTS FOR OIL CHANGES AND HAVE DONE SOME OURSELVES. NOW WE ARE TOLD, BY THE SERVICE DPT. THAT WE HAVE TO CHANGE OUR OIL EVERY 1000 MILES AND CHECK THE OIL EVERY TWO DAYS. BEEN DOING A LOT OF READING ON THIS, AND HAVE TALKED TO OTHERS - THIS IS A DEFECT IN THE SIENNA AND OTHER CARS, LEXUS BEING ONE. WAS TOLD THE ENGINE WOULD SEIZE EVENTUALLY AND I WOULD HAVE TO PUT OUT $5000 - $8000 FOR A NEW ONE. THIS ISN'T COVERED UNDER WARRANTY EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005165February 5, 2002
TIRES:TREAD/BELT
THE TREAD ON THE FRONT RIGHT TIRE CAME OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757827February 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SLUDGED AT 29,080 MILES . ALL OIL CHANGES WERE PERFORMED AS REQUIRED PER WARRANTY MAINTENANCE AGREEMENT. AN ENTIRE ENGINE OVERHAUL IS NOW REQUIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003358January 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A KNOCKING SOUND CAN BE HEARD COMING FROM ENGINE COMPARTMENT. DEALER HAS BEEN CONTACTED, PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757027January 18, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HAS FAILED DUE TO OIL LEAKING AT PISTON RINGS/SLUDGE. TOYOTA CLAIMING IMPROPER MAINTENANCE. HAVE MAINTENANCE RECORDS FOR OIL CHANGES AT INTERVALS BETTER THAN RECOMMENDED. TOYOTA CLAIMS DENIED BECAUSE SERVICE NOT PERFORMED AT TOYOTA. ESTIMATE FROM DEALER FOR REPAIR IS $8,300. THERE APPEARS TO BE SOME OTHER PROBLEM WITH THIS ENGINE BUT THEY WON'T INVESTIGATE FURTHER DUE TO SLUDGE EVEN THOUGH I CAN PROVE PROPER MAINTENANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002319January 16, 2002
STRUCTURE:BODY:DOOR
WHILE DRIVING RIGHT SIDE AUTOMATIC SLIDING DOOR WILL COME OPEN BY ITSELF. WHEN VEHICLE IS PUT INTO DRIVE DOOR WILL MAKE A NOISE LIKE IT'S NOT SHUT. DEALER CONTACTED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756314January 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SLUDGE @ 25000, OIL CHANGED EVERY 3000-5000 MILES, TOYOTA NOT HONORING WARRANTY, CONTACTED ATTORNEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756060December 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756062December 26, 2001
UNKNOWN OR OTHER
OIL LIGHT FAILED TO REPORT MAJOR ENGINE SLUDGE PROBLEM BEFORE THERE WAS SEVERE ENGINE DAMAGE. THE DAMAGE IS REPORTED BY THE TOYOTA DEALER AS $8900.00 TO REPLACE THE ENGINE IN A CAR WITH ONLY 20,181 MILES. THE LIGHT FLASHED FOR A SPLIT SECOND AND NEVER TURNED ON AGAIN. THE OIL LIGHT FAILED TO INDICATE LOW OIL PRESSURE IN THE SYSTEM CAUSING CONSIDERABLE DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755867December 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ANOTHER SIENNA SLUDGE VICTIM. TOYOTA ANSWERS REHEARSED. DID NOT EVEN QUESTION OWNER ABOUT MAINTENANCE HISTORY; THEREFORE, OBVIOUSLY IRRELEVANT TO THEM. CONTACTING ATTORNEY TO INQUIRE ABOUT CLASS ACTION LAWSUIT.NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755817December 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, TIRES
ENGINE SLUDGED AT 11,105 MILES IN SPITE OF CORRECT OIL CHANGES. TIRES NEED REPLACEMENT AT 13,100 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000899December 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT ILLUMINATES CONTINOUSLY. OIL TURNS THICK/ SLUDGY LIKE SUBSTANCE, ALSO, BLOWS OUT BLUE BLACK SMOKE FROM TAIL PIPE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000900December 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT CONTINOUSLY ILLUMINATES. OIL TURNS TO THICK SLUDGE LIKE SUBSTANCE, AND BLUE BLACK SMOKE COMES FROM TAIL PIPE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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