Toyota RAV4 Complaints

921 consumer complaints on file.

#11650617March 25, 2025
AIR BAGS, SEAT BELTS
Driving straight on side road. Vehicle entered road by attempting a left turn onto road without yielding to me. I swerved to the left and slammed on the breaks but was t boned by their vehicle. Airbags didn’t deploy and we got a message on dashboard indicating faulty airbag. Also upon impact our seatbelts were released.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11650548March 25, 2025
ENGINE
The contact owns a 2024 Toyota Rav4. The contact stated that while driving 50 MPH, the vehicle started to shake abnormally. There were several unknown warning lights illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the engine shut off and the power steering fluid was low. The vehicle was taken to the dealer, where it was diagnosed, but no fault codes were retrieved, and the battery was in good condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650254March 24, 2025
ELECTRICAL SYSTEM, STEERING
Car starts and then turns itself off immediately. It shows the message “Engine Stopped Steering Power Low”. It is raining where I live and I’ve read online that this is an issue that is happening to these vehicles when it rains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650057March 24, 2025
UNKNOWN OR OTHER
Sunroof imploded. No point of impact, glass broken on seam of sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650009March 23, 2025
AIR BAGS
A safety recall was issued 15 months ago, yet no remedy has been made available. This prolonged delay poses a significant risk to passenger safety and the well-being of all occupants within the vehicle. In accordance with NHTSA guidelines regarding timely recall resolutions, a formal complaint has been filed due to the lack of a solution within a reasonable timeframe. Recall Details: Recall Date: December 20, 2023 Manufacturer Recall Number: 23TB15 NHTSA Recall Number: 23V865 Recall Status: Incomplete – Remedy Not Yet Available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649741March 21, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649478March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Toyota Rav4. The contact stated that while the vehicle was parked, being driven, or stationary, the climate control module turned off sporadically. There were no warning lights illuminated. The contact turned off the vehicle for half an hour and then restarted the vehicle, and the climate control module worked as needed for a month. The contact stated that the instrument panel was dim, and the numbers were difficult to see. The vehicle was repaired three times however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed with a climate control module failure. The vehicle was not repaired after the recent failure. The contact had replaced the climate control module three times prior. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649412March 20, 2025
UNKNOWN OR OTHER
The forward panel of the panoramic sunroof on my 2024 Toyota hybrid XSE spontaneously imploded. There was not impact from a rock or other object, no potholes or other defects in the road, and this did not occur under overpass. The car is less than 1 year old and it appears to be a common occurrence in similar models over the last few years. Toyota denies that this a defect in their materials or manufacturing and continues to insist that each instance of the panoramic sunroof must have been caused by outside factors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649381March 20, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Dear NHTSA Office of Defects Investigation, I am writing to formally report a safety concern with my 2021 Toyota RAV4 XSE Hybrid regarding its fuel tank capacity and refueling issue. Despite the advertised fuel tank capacity of approximately 14.5 gallons, my vehicle only allows me to fill around 9 gallons before the pump automatically shuts off. This significantly reduces my driving range and forces me to refuel much more frequently than expected. After researching, I discovered that Toyota issued Technical Service Bulletin T-SB-0109-20 acknowledging this issue, along with Customer Support Program 20TE04. However, my local Toyota dealership refuses to acknowledge the issue or perform the necessary repairs, despite my vehicle clearly experiencing the problem. I believe this poses a safety risk because: •The incorrect fuel level readings can lead to drivers miscalculating available fuel, potentially resulting in unexpected stalls or breakdowns. •It suggests a defect in the fuel tank design, which Toyota has acknowledged but has not proactively addressed with a recall. •Many other Toyota RAV4 Hybrid owners have reported similar issues, indicating this is a widespread manufacturing defect. Additionally, my wireless charging pad malfunctions and blinks constantly, raising concerns about potential electrical issues in a hybrid vehicle. Given the combination of fuel-related and electrical concerns, I am worried about possible safety risks that could arise from these defects. I am requesting the NHTSA to: 1.Investigate this issue further to determine if it qualifies for an official recall. 2.Require Toyota to take accountability and provide a permanent fix for affected vehicles at no cost to owners. 3.Ensure dealerships honor repairs for vehicles experiencing these known defects. I appreciate your time in reviewing this complaint. Please let me know if any further information is needed to assist in your investigation. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649151March 18, 2025
STEERING, ELECTRICAL SYSTEM, ENGINE
As I was driving my car jolted and I saw a message that read engine off steering power low go to safety but my car turned off shortly right after. I was lucky it wasnt A busy hour otherwise I could have been in an accident. I was driving and the car turned off on me! Took it to Toyota no codes showing up and battery is 100%. This is so scary and im too scared to drive my car. Went online saw so many people reporting the same issues on RAV4 and no solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649084March 18, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649050March 18, 2025
ELECTRICAL SYSTEM, ENGINE
When wet, during rain or after a car wash. The engine will rev, the car will shake, and then shut off. I believe it’s the alternator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648804March 17, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648774March 17, 2025
STEERING
Rack and Pinion stiff steering, noisy steering, Diagnostic from TOYOTA dealer : Rack and pinion damage , Recomended a replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648480March 15, 2025
POWER TRAIN, STEERING, SUSPENSION
Abs lights have been on since i bought vehicle the dealership that sold it to me CLEARED the code and did not fix vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648158March 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I came to a stop on the highway due to a law enforcement traffic slowage. As I began moving again with the rest of traffic, my car suddenly started shaking and struggling to stay on. My check engine light came on and an alert popped up for “Engine stopped, steering power low” “pre collision system malfunction” and “parking brake malfunction”. I felt fearful for my safety as I was unsure if my car would safely allow me to brake and move over to the shoulder of the road. I was really scared and had so much anxiety that I wouldn’t be able to make it out safely. The dealer was not able to find any record of these codes popping up and could not recreate the check engine. I have pictures showing the codes to support my claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648030March 13, 2025
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I noticed at 3 thousand miles my abs light would come on and the abs would kick in and hear a grinding noise when braking over a slight dip in the road and entering a parking lot (breaking on incline slope or decline slope. I brought it into the Toyota dealership and they said they looked at everything (only 5 minutes) and nothing was wrong with brakes. The abs kicking in while braking on dry pavement has never gone away. At about 28,000 miles, i started to hear a brake squeaking noise coming from the front drivers side tire while braking at slow speeds, and when backing up. It came and went and now it is consistent and does it all the time and also squeaking when not breaking and turning to the right. I had a mechanic remove my tire and he said the bolt to the brake caliper is loose and the caliper itself is loose and that the brake pads are fine. I am now seeing there is a safety recall for this exact complaint for my exact car, Toyota rav4 hybrid 2024 , however, when checking if my vechile is part of the recall, by entering my VIN #, it says my vehicle is not part of this recall. This needs to be addressed and fixed by Toyota as this is a manufacturing defect. A caliper bolt should not come loose on its own if properly installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647893March 12, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact decided to leave the vehicle with the dealer until parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647572March 11, 2025
UNKNOWN OR OTHER
Moonroof spontaneously shattered, much like an explosion, while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647472March 10, 2025
UNKNOWN OR OTHER
Vehicle said steering power low and caused engine to shut off. Tried to crank several times and car would come on but would not crank correctly. I believe water got into the power steering due to it raining outside. This is the first time I have had this happen with my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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