Toyota Prius C Complaints

191 consumer complaints on file.

#11047655November 20, 2017
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT ON BACK ROADS WHEN BOTH HEADLIGHTS WENT OUT. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT TO SEE WHAT WOULD HAPPEN. THE LIGHTS DID NOT GO ON, HOWEVER, I FOUND THAT IF I HELD THE SWITCH UP AS THOUGH I WAS TURNING ON HIGH BEAMS, THE HIGH BEAMS WORKED. I COULD NOT GET THE LOW BEAMS TO WORK. I WAS TAKING SOMEONE HOME AND STOPPED AT THEIR HOUSE. WHEN I CAME BACK TO THE CAR AND TURNED IT ON, THE LIGHTS WORKED NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041440October 30, 2017
UNKNOWN OR OTHER
WITH THE AUXILIARY BATTERY WELL CHARGED THE GAS ENGINE WILL TURN OFF WHEN VEHICLE COMES TO A STOP. IN ORDER TO TURN THE IGNITION KEY TO THE OFF POSITION AND REMOVE THE KEY IT IS NECESSARY TO MOVE THE SHIFT LEVER TO THE PARK POSITION. AT THE SAME TIME IT IS ADVISABLE TO SET THE PARKING BRAKE. IF DISTRACTED IT IS POSSIBLE TO OPEN THE DOOR AND LEAVE THE VEHICLE WITH THE ELECTRIC ENGINE STILL RUNNING. THERE IS NO ENGINE NOISE AT ALL. THERE IS NO SIGNAL, AUDIO OR LIGHT, TO INDICATE THE ENGINE IS STILL RUNNING. I HAVE HAD THIS OCCUR ON TWO OCCASIONS, ONCE DURING DAYTIME, WITH MY SON ACCOMPANYING ME, 09/07/2017, THE SECOND TIMEL ALONE, WHEN PARKING THE CAR IN MY GARAGE AT NIGHT, 09/13/2017. ON RETURN TO THE CAR, WITH MY SON, I SEARCH FOR MY KEYS AND FOUND THE CAR'S GAS ENGINE RUNNING, EMITTING THE NORMAL ENGINE NOISE, THE KEY NOT HAVING BEEN REMOVED AFTER PARKING. WHEN TURNING OFF AND REMOVING THE KEY FROM THE IGNITION, INSIDE LIGHTS AND DRIVE LIGHTS CONTINUE TO BE ON UNTIL THE DOOR IS CLOSED, AT WHICH TIME THE LIGHTS, INSIDE AND OUT, GO OFF AFTER A BRIEF PERIOD OF TIME. THE THREE ACTIONS, MOVING THE SHIFT LEVER, SETTING THE PARKING BRAKE AND TURNING OFF THE IGNITION ALL REQUIRE USE OF THE RIGHT HAND, WITH THE MOVING OF THE SHIFT LEVER BEING MANDETORY. WITH NO AUDIBLE ENGINE NOISE IT IS EASY TO OVERLOOK THE FACT THAT THE ENGINE IS STILL RUNNING. AN AUDIBLE BEEP OR FLASHING LIGHT WOULD ALERT THE DRIVER TO THE FACT THAT SOMETHING IS AMISS. OF COURSE AN UNLOCKED PARKED CAR WITH ENGINE RUNNING IS ALSO AN INVITATION TO CAR THEFT. THE CAR'S DOORS CANNOT BE LOCKED WITH THE KEY IN THE IGNITION, BUT THERE IS NO INDICATION THAT THE DOORS HAVE NOT LOCKED WITHOUT TESTING THE DOORS FROM THE OUTSIDE. NOT HAVING SUCCESSFULLY LOCKED THE DOORS CAN ALSO BE EASILY OVERLOOKED BY A DISTRACTED DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034633October 19, 2017
ELECTRICAL SYSTEM
THERE IS A DEFECT IN THE REAR LENS AND BODY ASSEMBLY, PART NUMBER 81551-52A94 (RIGHT SIDE) AND CORRESPONDING PART ON THE LEFT SIDE. A SEAM CRACKS AND ALLOWS WATER INTO THE LENS ASSEMBLY. EVENTUALLY, ENOUGH WATER ACCUMULATES TO COVER THE BRAKE LIGHT CAUSING IT TO SHORT. THE TOYOTA DEALER STATED THAT THERE WAS NOTHING THAT I COULD DO BUT REPLACE BOTH ASSEMBLIES. I HAVE THE OLD PARTS AND HAVE TAKEN PICTURES. THE SEAM ON BOTH ASSEMBLIES FACING IS CRACKED AT EXACTLY THE SAME POINT ... ABOUT MID-WAY CLOSEST TO THE REAR HATCH. MY GUESS IS THAT ICE ACCUMULATED IN THE SPACE AND CAUSED THE ASSEMBLIES TO CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024549September 19, 2017
VEHICLE SPEED CONTROL
AS I WAS PULLING INTO A SPACE IN FRONT OF MY SCHOOL, AND HAD MY FOOT ON THE ACCELERATOR, GOING LESS THAN FIVE MILES PER HOUR, THE CAR SUDDENLY ACCELERATED AT GREAT SPEED, CRASHING INTO A STAIRWELL AND STAIR RAILING. THE CAR ENGINE SUDDENLY REVVED UP AND SPED AHEAD; THEN I WENT TO PUT MY FOOT ON THE BRAKE, BUT THE CAR REVVED AGAIN, AND SLAMMED FURTHER INTO THE RAILING. I WAS ALONE IN THE CAR, BUT NOW MY INSURANCE IS TRYING TO CLAIM "MY FAULT", WHEN THE CAR ACCELERATED ON ITS OWN. THERE WAS NO FLOOR MAT BEING STUCK, ETC. ISSUE. THIS IS A KNOWN ISSUE WITH TOYOTA AND UNINTENDED ACCELERATION WITH PRIOR REGULAR TOYOTA PRIUS YEAR MODELS. I AM STILL AWAITING AN INSURANCE INSPECTION ETC. THE REPAIR ESTIMATE HASN'T BEGUN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11019335August 24, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE COMPLETELY SHUTS DOWN IN THE MIDDLE OF THE ROAD WITHOUT EVEN LETTING THE HAZARD LIGHT; THIS IS THE GREATEST RISK I AM ENCOUNTERING AND FOUND A RECALL FROM TOYOTA WITH SIMILAR INDICATIONS AND CONSEQUENCES (NHSTA CAMPAIGN NUMBER: 14V053000); UPON CALLING TOYOTA CUSTOMER HELPLINE THEY SIMPLY REJECTED MY REQUEST FOR ONE REASON - MY VIN# IS NOT IN THEIR RECALL LIST; I NEED YOUR ASSISTANCE TO GET MY VEHICLE REPAIRED PROPERLY AND AVOID MAJOR CONSEQUENCES! THANKS IN ADVANCE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011994August 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR HAS BEEN TOWED TWICE. EVERY TIME I ATTEMPT TO TURN ON THE CAR, THERE IS NO POWER. THE DEALER SAYS IT IS THE BATTERY AND HE HAS CHANGED THE BATTERY TWICE. I AM AFRAID TO USE THE CAR AND GET STRANDED IN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983860May 6, 2017
STRUCTURE:BODY, ENGINE, WHEELS
FAGAN ROUSSEAU REPORTING 5-06-2017. MANUF IN 3-16-2015. TMS SIGNED MSO TO PERFORMANCE ENTERPRISES ON 4-27-2015, THEN SHIPPED TO NE BY SEMI, 5-15-2015 BAXTER OF LINCOLN TOYOTA UNWRAPPED AND WASHED VEHICLE ADDING ONE MILE OF DIDTANCE TRAVELED TO ODOMETER, N RECORDS OF DOT TIRE NUMBER BEING AIR PRESSURE CHECKED ONCE A MONTH, NO BATTERY CHECK OF SITTING AROUND FROM NONE USE, NO TRANSFER OF OWNERSHIPS NO EPA WIPER BLADES BEING CHANGED EVERY 6 MONTHS FROM DEALERSHIP, NO TIRE ROTATIONS EVERY 6 MONTHS FROM DEALERSHIP, NO PART NUMBERS FOR MODIFICATIONS DONE TO MOTOR AKA OIL CHANGES, NO OLD FILLER CAP FOR OILS LISTED AS REMOVED AND UPDATED FOR EVERY 6 MONTHS. SEAL PREVENST AIR TO BE SUCKED IN AS MOTOR PRESSURIZES. NO FLOOR MAT INSPECTIONS DONE EVERY 6 MONTHS, DIRTY MATS MAY NOT KEEP SHOES CLEAN TO GAS BRAKE PEDALS, NO PAINT INSPECTION TO UPHOLD WARRANTY, 5 YEARS UNLIMITED MILES, WATER FROM FLOOR MATS IF SNOW FROM SHOES CAN DAMAGE INTERIOR PAINT COVERED BY MATS, NO FUEL STICKER TO NAME PROPER FUELS , DEALER CLAIMS THEY TOPPED OFF ALL FLUIDS TO TOYOTA QUAILITY YET NO PARTS NUMBERS MATCHING MOTOR MODIFICATIONS, NO WIPER BLADES CHANGED EVERY 6 MONTHS=EPA= MATERIALS CAN CHANGE DUE TO WEATHER CLIMAIT CHANGES OF 6 MONTHS, MY HISTORY ON TOYOTA OWNERS SITE NOT SHOWING ALL MODIFICATIONS TO HYBRID MOTOR VIN, ODOMETER STATEMENT OF SEAT BELT CHANGING AT SPEEDS OF 12 MILES WHEN SALESMEN HAVE DRIVERS TEXT DRIVE IT, DEALER DID INSPECTION AND ALL FOUR TIRES FAILED YET DEALER CLEARED THE VEHICLE TO LEAVE STORAGE SITE EXPOSSING IT TO ME AS THE DRIVER. TIRE WARRANTY STATES CITY IS RESPONSIBLE TO CLEARING ROADS TO PREVENT UN EVEN TREAD OF TIRES ROLLING OVER CONCRETE PATH WAYS, TOYOTA ALLOWED TIRES TO RE ENTER CITY ROADS WITHOUT FILING WARRANTY UP TO 2 YEARS, MUST HAVE PURCHASE PAPERS TO FILE, TOYOTA BATTER COVERED FOR 8 YEARS, MY RES=2276 ORCHARD ST, LINCOLN, NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970913April 6, 2017
ENGINE
I WAS DRIVING IN SAN FRANCISCO I HAD THREE PASSENGER WITH ME IN THE CAR AND WHEN I WAS GOING UP TO THE HILL THE CAR POWER STARTS GETTING WEAKER AND I WAS HEARING THAT CARES IN THE CAR I DON'T WANT TO GO UP THE HILL NOW I'M LIKE IT'S KEEPS GOING WEAKER AND WEAKER AND WEAKER AND ALL THE SUDDEN THE CAR STARTED ROLLING BACK ON ME I THINK THE CANNOT TAKE MORE THAN FOUR PEOPLE IN THE CAR AND I THINK YOU CANNOT DRIVE THE SCORE IN SAN FRANCISCO AND THIS HAPPENED TO ME TWICE AND THE FIRST TIME I HAD AN ACCIDENT AT THE CORNER BEHIND ME BECAUSE THE CAR COULDN'T GO UP THE HILL AND IT'S NOT EVEN BIG HILL IS A SMALL HILL IT'S ALL OVER SAN FRANCISCO THOSE HILLS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10970657April 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY, WITH LESS THAN 45,000 MILES AND REGULAR MAINTENANCE METICULOUSLY PERFORMED ON THE CAR, THE BRAKE SYSTEM WARNING, ABS WARNING, AND SLIP INDICATOR WARNING LIGHTS ALL ILLUMINATED - INDICATING, "HAVE THE VEHICLE INSPECTED BY YOUR TOYOTA DEALER IMMEDIATELY." TOOK CAR TO TOYOTA DEALER AND SERVICE TECHNICIAN DISCOVERED ENGINE ELECTRICAL WIRE HARNESS WAS COMPLETELY CHEWED THROUGH BY RODENTS, WHICH HE SAID HAS BECOME INCREASINGLY COMMON NOW THAT TOYOTA IS USING SOY-BASED WIRE COVERINGS, AND THAT THE CAR WAS UNSAFE TO DRIVE UNTIL THE WIRE HARNESS IS COMPLETELY REPLACED. THE ESTIMATED COST OF REPAIR IS $3,843.83. TOYOTA WILL NOT COVER THE COST OF THEIR DESIGN DEFECT, WHICH NOT ONLY CAUSES A MAJOR FINANCIAL SETBACK, BUT ALSO A SERIOUS SAFETY HAZARD FOR ANYONE DRIVING A TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968745March 27, 2017
ELECTRICAL SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS C. AFTER STARTING THE VEHICLE, A MESSAGE INDICATING TO CHECK THE BRAKES AND ENGINE DISPLAYED ON THE INSTRUMENT PANEL. THE DEALER DISCOVERED THAT THE VEHICLE EXPERIENCED EXTENSIVE DAMAGE TO THE ELECTRICAL WIRES AND WIRING HARNESS CAUSED BY RODENTS. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955508February 19, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
STAND STILL. ON 9.12.2015. DEALERSHIP NEVER NOTIFIED THAT I BECAME THE DRIVER. THEY ARE REFUSING TO FOLLOW THE MANUFACTURER WARRANTY THAT TOYOTA SALES. SOLD IN PRICE OF GIANT STICKER. WE ARE GOING ROUNDS. AS DRIVER .THE DASH BOARD HAS MAINTENANCE REQIR. THEY DIDN'T DO AN INSPECTION REPORT IN COMPUTER. THEY JUST ASSUME IT'S OIL CHANGE AT MY COST. YET INSPECTION WAS NEVER DONE. IT COULD BE ANYTHING TO THEM. I TOLD THEM THE INDICATOR LIGHTS ARE NOT SHOWING CAUSE . MANUAL STATES WHAT LIGHTS MEAN WHAT. I'M PAYING 400 PER MONTH FOR FACTOR WARRANTY AND TOYOTA TO KEEP ITS WORD. THEY DON'T WANT ME HAVING THEIR CARRIER NOR SHIPPER ID. SO I CAN GET IT UPDATED THAT VEHICLE MOVES ACROSS STATE LINE. YOU KNOW ME AS TIRES. EUYU 3MNR0116 AS 3. AND ONE TIRE AS EL YU. DLN0915. VEHICLE GARGLING ARE. CO. BAXTER OF LINCOLN. 6320 TELLURIDE. LINCOLN. NE 68521
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949622February 5, 2017
UNKNOWN OR OTHER
RODENTS ARE DESTROYING THE WRITING ON MY ENGINE. THIS HAS HAPPENED THREE TIMES. THE CAR IS PARKED UNDER A CARPORT. I HAVE USED VARIOUS SPRAYS BUT NOTHING WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949608February 4, 2017
AIR BAGS, SEAT BELTS
I WAS STOPPED AT A GREEN LIGHT WAITING FOR THE CAR IN FRONT ME; WHEN THEY TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME HEAD ON; ON THE FRONT RIGHT SIDE. THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10946989January 23, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH FROM A STOP LIGHT, ANOTHER VEHICLE T-BONED INTO THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT THE OTHER DRIVER FAILED TO STOP FOR THE RED LIGHT WHICH CAUSED THE CRASH. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY CORRECTLY. THE CONTACT SUSTAINED A NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10947031January 23, 2017
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I WAS STOPPED AT A GREEN LIGHT THE CAR IN FRONT ME TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME ON THE FRONT RIGHT SIDE, THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK? IT WAS IF I WASN'T WEARING A SEATBELT, BUT I DO HAVE HE BRUISES ACROSS MY HIPS SAYING I WAS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10938581December 29, 2016
EXTERIOR LIGHTING
AT NIGHT ON DARK STREETS WITH NO OTHER LIGHTING, YOU CANNOT SEE TO DRIVE UNLESS YOU USE HIGH BEAMS. THERE IS A LINE ACROSS THE WINDSHIELD; A HORIZON. YOU CAN SEE BELOW THAT HORIZON (A THIN AREA), BUT IT'S BLACK ABOVE IT, MAKING IT VERY HARD TO SEE. VISIBILITY IS ONLY A FEW FEET. I CONTACTED TOYOTA AND THE SALES AND MANAGEMENT TEAM CLAIM THAT THEY HAVE NEVER HEARD OF SUCH A THING. I CONTACTED SERVICE AND WAS TOLD THAT THIS IS NORMAL. THERE IS NO FIX. I AM DEMANDING THAT MY HEADLIGHTS BE AIMED HIGHER IN HOPES THAT I CAN SEE TO DRIVE. IF THIS DOES NOT FIX THE PROBLEM, THIS CAR CANNOT BE DRIVING AT NIGHT. IT IS NOT SAFE TO DRIVE WITH SUCH LOW VISIBILITY. I WAS DRIVING VERY SLOWLY AND STILL FELT THAT I SHOULD HAVE JUST STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935533December 15, 2016
HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS C. WHILE DRIVING VARIOUS SPEEDS, A RUBBER ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS DETERMINED. SEVERAL DAYS LATER, THE "HYBRID COOLANT SYSTEM NEEDS SERVICE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED AS A SAFETY HAZARD. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN AND THAT THE BATTERY COMPARTMENT FILTER SYSTEM NEEDED CLEANING TO PREVENT THE BATTERIES FROM OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927342November 21, 2016
VEHICLE SPEED CONTROL, WHEELS
I LIVE IN DURANGO COLORADO. THE TRACTION CONTROL FUNCTION DEEMED TO BE DANGEROUS LAST WINTER. MY VEHICLE WAS SPINNING OUT ON ICE COVERED HIGHWAYS AND I COULD NOT TURN THIS FUNCTION OFF. NEWER VEHICLES HAVE THE ABILITY TO TURN THIS FUNCTION OFF IN ORDER TO AVOID THIS ISSUE. THIS IS VERY DANGEROUS. I ALMOST GOT HIT BY SEMI TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920321October 31, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS C. THE CONTACT STATED THAT THE REVERSE LIGHTS WOULD NOT ILLUMINATE. UPON INSPECTION, THE CONTACT DISCOVERED THAT WATER WAS PRESENT INSIDE THE LIGHT COVER FIXTURE, WHICH CAUSED AN ELECTRICAL SHORT AND CORROSION TO THE WIRE HARNESS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897152August 19, 2016
SERVICE BRAKES
BRAKES, I HAVE ANTI LOCK BRAKES, BUT IF I HAVE TO PRESS THE BRAKE THE LEAST BIT HARD IT LOCKS UP. I HAVE TALKED TO THE DEALER ABOUT THIS PROBLEM AND HE SAYS ITS NORMAL. THEY ALSO GRAB WHEN I PUT THEM ON. THIS IS MY THIRD PRIUS AND I HAVE NEVER HAD THIS PROBLEM. I THINK THIS NEEDS TO BE LOOKED INTO.IT MAKES THE CAR SKID . THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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