Toyota Prius C Complaints

191 consumer complaints on file.

#11509104February 25, 2023
STRUCTURE:BODY, BACK OVER PREVENTION: WARNINGS
A tree fell on my car during a storm. The tree remains on top of my car. Waiting for your party to remove it off of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500797January 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN
According to Toyota Dealership, "WILL NEED TO REPLACE (MG1) HV TRANSAXLE UNIT AS 1ST STEP IN ORDER TO TO BE ABLE TO PROCEED WITH DIAGNOSE AND CHECKED FOR ANY OTHER SHORTED COMPONENTS". Vehicle is available for inspection. Vehicle was being driven on a city street towards a red light when the vehicle experienced a jolt and lost complete acceleration power and a "Check Hybrid System" was displayed on the dashboard. Luckily all vehicles behind were already coming to a stop for the red light, otherwise, the safety of my family and myself may have been put in more serious harm. Vehicle able to crawl to a nearby gas station. Attempted to use remaining battery power to drive back to residence nearby, but lost all battery power/function and puled into a bus lane where vehicle was towed from. There were no warning lights or messages displayed prior to the incident. Toyota Dealership performed DTC verification 3 times and found to verify P0A94 detail code 172 is the persistent DTC when memory is cleared. They also inspected the vehicle for concern and were able to verify Check Engine Light is ON, vehicle is on "Limp Mode" and does not "Ready ON". The vehicle has not been inspected by anyone else other than the Toyota Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490716October 25, 2022
ENGINE, ELECTRICAL SYSTEM
I was driving on the expressway and experienced a sudden loss of power. The internal combustion engine suddenly stopped and did not deliver any power to the wheels. I immediately received a message on the system that said 'Check Hybrid System Stop Vehicle in a Safe Place'. The electric motor still continued to provide some power with the available battery charge. I was able to make it to the shoulder of the road but it was challenging to get to the shoulder with no power or warning and high speed traffic. My wife and I were in the vehicle. The vehicle had no engine or error codes until the failure on the expressway. The vehicle has the code P0A1A and P0A94. This is consistent with the error codes in the NHTSA 19V491000 recall and Toyota Safety Recalls E0E and F0R.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490471October 23, 2022
SERVICE BRAKES
The break master cylinder is lighted up on the dashboard and the ABS system is not working which makes me sliding when I'm trying to use brakes. Too much noise coming when starting the engine for like a minute then it cool down The front chairs are not good for diver and passenger nick as it is one piece chairs with build in head stand and now I'm reviewing chiropractor for my nick frequently since I used this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490410October 22, 2022
AIR BAGS, SEATS
Prius was rear-ended at highway speeds, forcing it into the vehicle ahead of it. Airbags did not deploy, & driver's seat failed to stay locked, moving forward then rearward during crash.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11490244October 20, 2022
VISIBILITY/WIPER
The original windshield has a “rippling distortion” where the windshield has ripple/bubble from defective glass or installation mistakes, making seeing traffic signs or streets very hard. I just bought this vehicle and noticed the problem. It created poor road vision, especially at night. Toyota needs to recall and replace all these windshields before it causes more accidents due to poor visibility looking through the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484484September 14, 2022
UNKNOWN OR OTHER
I was driving on freeway when my vehicle shut off and wouldnt start again. It almost caused an accident thankfully not. I paid to have car taken tothe repair shop Viva Toyota in Las Cruces NM and they inspected it and gave me a quote on repair as well what was causing the problem. There was a saftey recall for the PCU and i believe the inverter is causing the failure. please help me to get this figured out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471817June 30, 2022
HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2013 Toyota Prius C. The contact stated that while driving at slow speeds, the vehicle stalled as a system failure warning message appeared on the instrument panel. The vehicle inadvertently turned. The vehicle was restarted but shifted into limp mode with the message displayed. The contact was able to restart the vehicle and then drove the vehicle to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) and 14V053000 (Hybrid Propulsion System, Electrical System) which she linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463143May 2, 2022
SERVICE BRAKES
I bought my car as used, 3 months after that i hear a weird noise when i use the break, then I replace the break pads but it doesn’t solve the problem after that I got alert C1391, I went to mechanic shop he told me it needs to replace the break booster pump part number 4707052020, I did that but doesn’t solve the problem and still the alert come and go. I want to know if this is general safety issue for this model and should be fixed by the dealer or i should fix it on my own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461282April 19, 2022
SERVICE BRAKES
Brake Master Cylinder assembly failure. Brakes starting to fail. Not covered under warranty past 150k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459900April 6, 2022
UNKNOWN OR OTHER
Problem one: water in the passenger taillight. I got on YouTube to find a video to repair it, and guess what? The person in the video was replacing HIS taillight for the exact same problem! PS. I uploaded a picture, and it's sideways! But if you look closely, you can see the water line! Can I get a refund if I get the dealer to replace this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459903April 6, 2022
FUEL/PROPULSION SYSTEM
So, long story short: for months now, the engine light goes on and off. Whenever it goes on, I go to Autozone or O'Reilly's to get the codes read. It's always the same code: P261B. So I got the coolant pump replaced. The same thing happens! I'd bet there is nothing wrong with the pump, so why am I getting that same code? I'll be happy to send it to you if you want to test it....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457814March 22, 2022
SERVICE BRAKES
a warning light came in on my dashboard brakes regarding the Brake pump accumulator. It feels like my brakes are not working right, not stopping like they always did.I was scared I almost hit someone in front of me at a red light because after applying the appropriate notes due on the brake pedal I noticed a delay in the car stopping. I had the brakes checked by a mechanic and they are ok. This is very dangerous. Can the manufacturer be required to repair this defect? Thank for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445845January 2, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My brakes gave out while driving with my infant child luckily I was almost home and made it without hitting anyone or seriously hurting myself and my child. Had car diagnosed error code c1256. Local dealership won’t repair because I “missed “ recall and my car has salvage title. I cannot afford to fix on my own and I’m shaking as I drive with my child to work everyday praying to get there in one piece because I have to work…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444160December 17, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Without warning my 2013 prius C stalled on the freeway with a hybrid battery warning. When the car was shut off it had intermittent problems with starting. After jumping the car battery , it ran normally again for some time before the stalling problem persisted. The hybrid battery stopped running and I received a warning light. Diagnostics at my repair shop said it was an inverter issue.I see that toyota has recalled several models for similar issues with the inverter. When the car is jumped it seems to work for a short time before stalling out again. Has created a real safety issue for me and there is a real lack of information on behalf of toyota on whether or not it will be covered under existing models. It seems like every model toyota from this year was recalled for an inverter issue. The car does run normally on occasion, charges the battery, and will run on EV, but mostly remains in a stalled out low power mode after it has these stalling episodes.e Diagnostics have stated to me that the car batteries are healthy and I relplaced the 12V and several fuses etc throughout this process with similar results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442218December 1, 2021
ELECTRICAL SYSTEM
Certain 2018+ and all later Toyota Prius C modes have a 12V battery for which there is currently no OEM or aftermarket replacement. The battery has a form factor (shape and size) that is exclusive to these vehicles and not used in any other car sold in North America. Vehicles with failed batteries (like mine) cannot be operated. Toyota should retrofit these cars to accommodate the battery used in early (pre-2017) model cars which is electrically identical and available as an aftermarket replacement item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441194November 21, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving, I received a warning "hybrid system malfunction". Within seconds, the vehicle powered off and the steering wheel LOCKED. I had no control of the car and came to an abrupt stop in lane 1 of a two lane road. I was fortunate that it was late in the evening with few cars on the road, had I been on the highway during rush hour the outcome, due to loss of power and control (steering), could have been catastrophic and perhaps fatal for me or other commuters. I note that in 2014, Toyota notified NHTSA of a recall to, "rectify software in two of the Prius's electronic control units, one for the motor/generator and the other controlling the hybrid system." Further Toyota said, "In rare circumstances, it could shut down the hybrid system itself, resulting in loss of power and the vehicle coming to a stop". This is exactly what happened to me the other night. Toyota claims, in 2014, that "it has received no reports of accidents or injuries related to the problem." This seems to be an extraordinarily amount of good luck as I could have been easily rear-ended the other night. Curiously, in this NHTSA data base, another owner reported an incident (11439720) on November 8, 2021, that is similar to the experience I had just days prior. And our VINS are eerily close. Coincidence? Not likely. Does the 2014 recall apply to my car and if not, why not given I experienced the exact same symptoms?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439720November 8, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
While driving on the interstate yesterday my Prius computer shut down entirely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437830October 22, 2021
ELECTRICAL SYSTEM
I was driving going 45mph when my car shut off and wouldn't start back up. It almost caused an accident from it stopping in the middle of the highway. The master warning light, brake system warning light, warning buzzer ABS warning light and the slip indicator light came on as also the message center reading to have the hybrid system checked immediately. I did have ot towed on for a diagnosis and it came back saying i needed a new inverter power module this will cost $2000 . i cant afford that. I read all over the internet how there is. Safety recalls. When i called toyota they said there are no recalls so now im stuck paying this. Not happy at all!!! If there are anymore 2012 prius with this problem please write a complaint so we can get this on recall and have the company cover the cost of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434167September 24, 2021
VEHICLE SPEED CONTROL
My wife hit a deer at highway speed. The airbags deployed. The drivers side lower airbag deployed in the footwell. The driver was unable to get to the break paddle to stop due to the airbag at het feet. She had to use the emergency brake to stop the vehicle. That worked, but she had limited vision of the road ahead and it took some time for her to think of using the emergency brake.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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