Toyota Land Cruiser Complaints

367 consumer complaints on file.

#11075694March 1, 2018
SEATS
ALL LAND CRUISERS COME STANDARD WITH TV SCREENS ATTACHED TO THE FRONT SEAT HEAD RESTS. WE HAVE HAD NUMEROUS FACIAL/HEAD INJURIES IN OUR FAMILY DUE TO THE MOUNTING POSITION. WE'VE TAKEN THE VEHICLE TO THE LOCAL TOYOTA DEALERSHIP TO GET THE MONITORS REMOVED BUT WERE TOLD THEY'D HAVE TO REPLACE THE ENTIRE SEAT. IF WE WERE IN AN ACCIDENT THE BACKSEAT PASSENGERS FACE WOULD HIT THE MONITOR. NO DOUBT ABOUT IT.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11035899October 23, 2017
FUEL/PROPULSION SYSTEM
THERE IS AN ACTIVE RECALL ON MY VEHICLE AND TOYOTA STATES THAT THEY DO NOT HAVE THE PART TO REMEDY THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035107October 20, 2017
SERVICE BRAKES
BRAKE PEDAL FAILURE INEFFICIENT SYSTEM BREAK FUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030394September 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
A FEW TIMES WHILE TRAVELING AT FWY SPEEDS, AS WE START TO GO UPHILL THE CAR VIOLENTLY SHAKES BACK AND FORTH (STEERING WHEEL HARD TO HOLD ON TO). VSC, TRAC AND THE LIITLE CAR WITH THE SKID MARKS BEHIND IT FLASH ON THE DASH ALONG WITH AN ALARM THAT LASTS FROM 3-5 SECONDS. WE HAVE HAD A HARD TIME KEEPING THE CAR IN THE LANE. ALMOST RAN INTO THE CENTER DIVIDER. WE HAVE TAKEN IT TO OUR PERSONAL MECHANIC, CALLED TOYOTA, TAKEN IT TO TOYOTA OF SAN LUIS DEALERSHIP AND NOBODY HAS BEEN ABLE TO FIND THE PROBLEM. IT IS IN OUR OPINION THAT THIS CAR IN UNSAFE TO DRIVE AND UNSAFE TO SELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010368July 24, 2017
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE'S CHASSIS DETERIORATED AND IT IS NOW UNSAFE TO DRIVE THE VEHICLE ESPECIALLY WITH SOME LOAD. DESPITE DUE CARE IN KEEPING THE CHASSIS FREE OF ICE AND SALT DURING WINTER TIME, THE CHASSIS IS SHOWING A LOT OF RUST AND APPEARS WEAK TO BE DRIVEN AT IT'S NORMAL ROUTINE. I BELIEVE A VEHICLE'S CHASSIS COULD LAST FOR MORE THAN 20 YEARS IN THE ABSENCE OF ANY ACCIDENT OR COLLISION WHICH WE NEVER HAD WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010150July 23, 2017
SEATS
THE CAR (LIKE MANY OTHERS) ALLOWS PRESET SEATING POSITIONS TO BE STORED IN MEMORY. UP TO THREE PREFERENCES CAN BE STORED. NOTHING IN THE VEHICLE PREVENTS FULL RECLINE OF THE DRIVER'S SEAT FROM BEING PROGRAMMED AS A PREFERENCE. THE CONTROLS FOR THE PREFERENCES ARE ON THE DRIVER'S DOOR. THESE VEHICLES ARE OFTEN EQUIPPED WITH SEAT MOUNTED LCD SCREENS FOR THE ENTERTAINMENT OF SECOND ROW PASSENGERS. THESE SCREENS PIVOT OUTWARD TO ALLOW FOR PASSENGERS OF DIFFERENT HEIGHTS. THIS COMBINATION OF FUNCTIONS ALLOWS (ESPECIALLY WHERE THE VEHICLE IS A RENTAL VEHICLE IN THE CASE I EXPERIENCED) FOR THE FOLLOWING ISSUE TO OCCUR: PREVIOUS DRIVER SETS A PRESET SEATING POSITION IN PARTIAL OR FULL RECLINE. NEXT DRIVER INSTALLS A REAR-FACING CHILD SEAT BEHIND DRIVERS'S SEAT. NEXT DRIVER EXITS THE VEHICLE AND TOUCHES PRESET BUTTON ON DRIVER'S DOOR AS THEY EXIT THE VEHICLE. THE SEATBACK WILL THEN BEGIN TO RECLINE AUTOMATICALLY. AN LCD SCREEN THAT IS TILTED UPWARDS WILL IMPACT THE NECK OF AN INFANT IN A REAR-FACING SEAT AND CRUSH THE INFANT'S THORAX. THE RECLINE FEATURE CONTAINS NO SENSOR TO DETECT AN OBSTRUCTION. THE FORCE OF THE RECLINE MOTOR EXCEEDS NORMAL HUMAN STRENGTH. THE INCIDENT I EXPERIENCED WAS WITH AN OLDER (FOUR-YEAR-OLD) CHILD IN A FORWARD-FACING SEAT. AS I EXITED THE VEHICLE I MUST HAVE TOUCHED ONE OF THE SEATING PRESETS. THE SEAT-BACK BEGAN TO RECLINE CRUSHING MY DAUGHTER'S LEGS. VEHICLE HAD TO BE REENTERED AND RESTARTED IN ORDER TO OVERRIDE THE RECLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971569April 10, 2017
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2000 TOYOTA LAND CRUISER. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE BRAKES TO ENGAGE AND THE VEHICLE'S SPEED TO SUDDENLY DECREASE. WHEN THE FAILURE OCCURRED, THE VEHICLE DECREASED 10-15 MPH IN SPEED. THE FAILURE OCCURRED ON APPROXIMATELY FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS, BUT THE FAILURE PERSISTED. ON THE MOST RECENT OCCASION, THE REAR PASSENGER SIDE WHEEL SEIZED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAL BEARING, A SNAP RING, THE REAR PASSENGER SIDE AXLE BEARING RETAINER, THE BRAKE DRUM GASKET, THE SKID CONTROL ROTOR, AND THE REAR PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959698March 8, 2017
ELECTRICAL SYSTEM, SEATS
PURCHASED VEHICLE IN EARLY 2016. MAY/JUNE 2016 NOTICED HOLE IN PANEL ADJACENT TO WINDSHIELD AND DASH ON PASSENGER SIDE. CAR PARKED IN DRIVEWAY. NEST LOCATED BY TOYOTA DEALER IN THE AIR FILTER CABIN. APPROXIMATELY 700$ REPAIR. MARCH 2017. CAR PARKED OVERNIGHT. IN THE MORNING NOTICED CHEWED UP PIECES OF FOAM AND RUBBER AND LARGE RAT FECES ALL OVER VEHICLE INTERIOR. MIDDLE ROW SEAT CHEWED. POPPED THE ENGINE HOOD. VERY SIZABLE NEST LOCATED IN ENGINE. VEHICLE CURRENTLY IN FOR REPAIR ESTIMATED AT 1000$ PLUS DEDUCTIBLE AND RENTAL CAR FEES AS WELL. CONTACTED DEALER AND TOYOTA CUSTOMER SERVICE. BASICALLY TOLD THAT TOYOTA USES SOY BASED PRODUCTS IN AN EFFORT TO BE ENVIRONMENTALLY FRIENDLY AND THEY CANNOT DO ANYTHING TO FIX THE ISSUE BUT CAN ONLY TAKE DOWN MY RECORD OF COMPLAINT. I EMPHASIZED THAT I HAVE 2/3 OTHER VEHICLES THAT HAVE BEEN PARKED IN THE SAME LOCATION AND HAVE NEVER BEEN TARGETED BY RODENTS BUT THIS VEHICLE HAS ATTRACTED RODENTS TWICE IN 9 MONTHS AND THAT IT IS A HUGE SAFETY HAZARD SINCE THEY ARE CHEWING INTO WIRING IN MY ENGINE BECAUSE THEY ARE OBVIOUSLY ATTRACTED TO THE MANUFACTURING COMPONENTS. I ALSO INQUIRED WHAT I AS THE CONSUMER COULD DO TO DETER THE ISSUE. THEY COULD GIVE NO ADVICE OF COURSE. AND TOYOTA IS AWARE BUT CONTINUES TO COMPROMISE THEIR CUSTOMER'S SAFETY IN AN EFFORT TO BE ENVIRONMENTALLY FRIENDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944453January 11, 2017
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 1998 TOYOTA LAND CRUISER. WHILE SERVICING THE VEHICLE, THE CONTACT NOTICED THAT PART OF THE FRAME WAS CORRODED. THE CONTACT ALSO STATED THAT THE CROSS MEMBER THAT ATTACHED NEAR THE SUSPENSION MOUNT AND TRANSMISSION CROSS MEMBER AND THE FRAME RAIL WERE ALL CORRODED THROUGH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929684December 2, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA LAND CRUISER. WHILE DRIVING DOWNHILL AT APPROXIMATELY 35 MPH, THE ABS, CHECK ENGINE, AND BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES FAILED WHEN APPLIED. THE CONTACT IMMEDIATELY PULLED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916324October 16, 2016
AIR BAGS
TOYOTA SENT US A RECALL NOTICE SEVERAL MONTHS AGO. THERE IS A POTENTIAL DEFECT IN CURTAIN SIDE AIRBAG. WE EXPECTED THE REMEDY TO BE AVAILABLE IN SEPTEMBER 2016. IT IS NOW MID-OCTOBER 2016. THERE IS NO UPDATE IN TERMS OF TIMING AVAILABLE. IS MY CAR SAFE TO DRIVE? NEXT STEPS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909745September 26, 2016
SERVICE BRAKES
AS I WAS DRIVING, THE VEHICLE'S ABS, VSC TRAC, VSC OFF, AND BRAKE LIGHT ALL CAME ON AT THE SAME TIME, WITH AN AUDIBLE BUZZER. ONCE I APPROACHED THE INTERSECTION, I REALIZED THAT THE VEHICLES BRAKES WERE NOT WORKING AND HAD TO PUSH THE PEDAL HARD ALL THE WAY TO THE FLOOR AND PRAYED THAT THE VEHICLE STOPPED. I HAD JUST DROPPED MY SON AND MY NEIGHBOR'S CHILD OFF AT SCHOOL. LUCKILY, THERE WAS NO ONE IN FRONT OF ME AT THE LIGHT AND I WAS ABLE TO AVOID AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898958August 26, 2016
ENGINE, TRACTION CONTROL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA LAND CRUISER. THE CONTACT STATED THAT THE ENGINE AND SERVICE TRACTION WARNING INDICATORSILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NEUTRAL SAFETY SWITCH, MANUAL SHAFT VALVE, SEALED TYPE T OIL,HEXAGON NUT,DEX 3 TRANSMISSION FLUID, WASHER/SPRING WERE REPLACED. THE REMEDY FAILED TO REPAIR THE VEHICLEAND THE FAILURE RECURRED. THE ENGINE STALLED ON THE HIGHWAY WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WASABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS, BUT THEENGINE STALLED AGAIN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THETHROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 243,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891870July 31, 2016
VEHICLE SPEED CONTROL
CRAWLING DURING HEAVY TRAFFIC ON HIGHWAY AND VEHICLE WAS STOPPED. BREAK PEDAL RELEASED AND WAS MOVING SLOWLY. CAR ACCELERATED SUDDENLY AND CAUSED A REAR END COLLISION. PANIC BREAKING WASN'T ADEQUATE BECAUSE OF THE PROXIMITY. TOYOTA TECHNICIAN DOWNLOADED THE EDR. AWAITING RESULTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885111July 15, 2016
SERVICE BRAKES
PARKING BRAKE IS FROZEN. MY PRIVATE MECHANIC EXPLAINED THIS MODEL YEAR USES A WHITE METAL THAT CORRODES VERY EASILY. I WAS NOT ABLE TO ENGAGE THE PARKING BREAK WHILE PARKED ON A HILL ON A CITY STREET. I'VE ATTACHED A PICTURE OF THE PARTS THAT SHOW THE CORROSION. I BELIEVE THAT TOYOTA SHOULD RECALL THESE VEHICLES AND REPLACE THIS PART FOR SAFETY REASONS, AND REIMBURSE CUSTOMERS WHO HAD THE PART REPLACED. (300+ DOLLARS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884815July 14, 2016
SERVICE BRAKES
DURING NORMAL DRIVING AND BRAKING CONDITIONS, THE ANTI-LOCK BRAKE SYSTEM ACTIVATES, EXTENDING BRAKING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882247July 2, 2016
SERVICE BRAKES
VEHICLE MAY CREEP WHILE BRAKES ARE APPLIED WHEN STOPPED. NORMAL BRAKING PRESSURE IS APPLIED TO STOP VEHICLE. VEHICLE STOPS OK. AFTER A FEW SECOND, THE VEHICLE MAY BEGIN TO CREEP FORWARD AS IF THE HYDRAULIC BRAKE BOOSTER IS NO LONGER APPLYING THE CORRECT PRESSURE TO HOLD THE VEHICLE, REQUIRING ADDITIONAL LIGHT PRESSURE TO STOP THE VEHICLE. PROBLEM IS MORE NOTICEABLE IF AN ACCESSORY SUCH AS THE A/C COMPRESSOR TURNS ON AND CAUSES THE ENGINE IDLE SPEED TO INCREASE VERY SLIGHTLY. UNTIL YESTERDAY MY BIGGEST CONCERN WAS BUMPING A VEHICLE IN FRONT OF ME AT A STOPLIGHT. ON 7/1 WHILE SITTING IN THE PICK UP LINE AT CAMP, THE CREEPING CAUSED ME TO NEARLY BUMP A CHILD WHO WAS STANDING NEXT TO THE VEHICLE. NUMEROUS OTHER COMPLAINTS BY OTHER TOYOTA LAND CRUISER (SAME GENERATION) OWNERS AT HTTP://FORUM.IH8MUD.COM/THREADS/TOYOTA-BRAKES-STILL-ROLLING-WHILE-BRAKES-APPLIED-AT-STOP-LIGHT.918029/ AS WELL AS TOYOTA 4RUNNER OWNERS AT HTTP://WWW.TOYOTA-4RUNNER.ORG/5TH-GEN-T4RS/205350-ROLLING-WHILE-BRAKES-APPLIED.HTML.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864483May 11, 2016
SERVICE BRAKES
TOTAL BRAKE FAILURE WITHOUT WARNING - WHEN THE ABS AND BRAKE LIGHT CAME ON AND THE BUZZER SOUNDED THERE WERE ZERO BRAKES. JUST STARTING OUT IN THE MORNING. AS WE LIVE ON A LONG TWISTING ROAD THAT IS MOSTLY DOWNHILL INTO TOWN, THIS COULD HAVE BEEN CATASTROPHIC. WHO DESIGNS A BRAKE SYSTEM THAT FAILS TO ZERO???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825491February 10, 2016
STRUCTURE:BODY, SERVICE BRAKES, POWER TRAIN
CAR WAS STATIONARY BUT IS DANGEROUS TO DRIVE EXCESSIVE RUST ON FRAME , HOLES IN FRAME AND RUSTED TO WHERE FRAME IS HOLLOW. TRANSMISSION CROSS MEMBER RUSTED BADLY AND READY TO BREAK OFF . SWAY BAR RUSTED BADLY AND MOUNT RUSTED OFF THE CAR. FRONT CALIPERS , ROTORS RUSTED BADLY. NEEDS NEW FRAME. BODY RUSTED. ALL INFORMATION WAS WRITTEN UP ON 02/08/16 BY SHORE TOYOTA SERVICE DEPT. MAYS LANDING , NJ REPORT ORDER NUMBER 0404496 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824707February 7, 2016
FUEL/PROPULSION SYSTEM
THE FUEL TANK LEAKS FROM A CRACK POTENTIALLY FORMED BY STRESS OF FUEL AND A PRESSURIZED SYSTEM. WHEN FULL OF FUEL, THE SYSTEM ACTIVELY DRIPS AND LEAKS FUEL OUT. EVEN WHEN NOT FULL, THERE IS A VAPOR SMELL PRESENT. HTTP://FORUM.IH8MUD.COM/THREADS/LEAKING-GAS-FROM-TOP-OF-TANK.225705/ THIS COMPLAINT HAS BEEN PRESENT AND IS DISCUSSED HERE ON THIS FORUM; INCLUDING PICTURES OF THE LOCATION, ATTEMPTED REPAIRS AND SUBSEQUENT FAILURE OF REPAIRS. THIS POSES A SIGNIFICANT FIRE HAZARD, AS ANYTHING AS MINIMAL AS A SPARK COULD LEAD TO A FIRE HAZARD. MY VEHICLE HAS ACTIVE LEAKING WITH A FULL FUEL TANK DRIPPING OF THE FUEL UNTIL A CERTAIN LEVEL, AND A FUEL ODOR PRESENT CONSTANTLY DESPITE FUEL LEVEL. THE INTERIOR OF THE VEHICLE CONSTANTLY SMELLS LIKE FUEL AS WELL. THERE HAS BEEN A RECALL ON AN OLDER MODEL 60 SERIES LAND CRUISER, AND TOYOTA APPEARS TO ACKNOWLEDGE A MANUFACTURING DEFECT IN THE PAST THAT OBVIOUSLY HAS NOT BEEN ADDRESSED EVEN 10 YEARS LATER IN MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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