Toyota Land Cruiser Complaints

367 consumer complaints on file.

#10146160December 27, 2005
UNKNOWN OR OTHER
THE INCIDENT IS ON MY 2001 TOYOTA LAND CRUISER. I WAS DRIVING BETWEEN 70-75 MPH WITH THE CRUISE CONTROL ACTIVATED. AFTER APPROX 2 HOURS THE CRUISE CONTROL SHUT OFF WITH OUT ANY WARNING. I DEACTIVATED THE CRUISE AND CONTINUED TO DRIVE. APPROX. 1 HOUR LATER THE TRACTION CONTROL LIGHT CAME ON (FLASHING) AND THE WARNING CHIME ACTIVATED. THEN THE VEHICLE STARTED BRAKING ONE OR MORE WHEELS WITHOUT ANY WARNING. THIS CAUSED ME TO ALMOST LOSE CONTROL OF THE VEHICLE WHILE I WAS IN TRAFFIC. THIS HAPPENED (2) TIMES IN A PERIOD OF 800 MILES. I TOOK THE VEHICLE TO A TOYOTA DEALERSHIP AND THEY SAID THAT THEY COULD NO FIND ANYTHING WRONG WITH THE VEHICLE NOR COULD RECREATE THE INCIDENT. I WAS TOLD THAT THEY COULD NOT DO ANYTHING FURTHER ON THE VEHICLE. I CALLED TOYOTA USA AND THEY TOLD ME THAT I HAD TO WORK WITH THE DEALERSHIP TO FIX. THIS IS A DANGEROUS VEHICLE IF THIS HAPPENS WITHOUT WARNING AND TRAVELING AT HIGHWAY SPEEDS. THE DANGER IS GREATER IF THE ROAD SURFACE IS WET OR ICY. I AM AT A LOSS AS TO WHAT TO DO WITH THIS VEHICLE. I AM NO GOING TO LET MY WIFE DRIVE THIS VEHICLE UNTIL IT IS FIXED BECAUSE THE POTENTIAL FOR AN ACCIDENT IS TOO GREAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145272December 15, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHILE DRIVING, THE VEHICLE STOPPED. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT GO ANYWHERE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND THEY FOUND THERE WAS THROTTLE BODY FAILURE. THE THROTTLE BODY WAS REPLACED, AND THERE HAVE BEEN NO FURTHER PROBLEMS.*AK UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141870November 6, 2005
SUSPENSION:REAR, STEERING:COLUMN
CURRENTLY LEASING 2005 TOYOTA LAND CRUISER. THIS IS THE SECOND ONE SINCE ORIGINAL PURCHASE. AFTER 1500 OR SO MILES THE CAR STARTED SHAKING. I HAVE HAD IT IN FOR SERVICE CHECKING FOR TIRE BALANCE, AND I HAVE ALSO PAID FOR ALIGNMENT ETC. AFTER COMPLAINING TO TOYOTA CORPORATE THEY AUTHORIZED 4 NEW TIRES AND LOCAL DEALERSHIP CHECKED THE CAR. THEY DIDN'T FIND ANYTHING TOO SIGNIFICANT BUT AGREED TO TRY THE NEW TIRES. IM WONDERING IS THIS A TRANSMISSION ISSUE. SINCE THE NEW TIRES THE SHAKING IS WORSE. THE INVESTIGATION IS STILL ONGOING, AWAITING TOYOTA TO APPROVE THE NEXT STEP. I UNDERSTAND THAT THIS HAS BEEN AN ISSUE WITH OTHER 2005 LAND CRUISERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139452October 12, 2005
STRUCTURE
WINDSHIELD WAS REPLACED BY CASCADE AUTO GLASS IN APRIL 2005 DUE TO CRACK. CAR RESIDES IN GARAGE ALL SUMMER AS WE LIVE IN MT DURING SUMMER MONTHS. LAST WEEK CAR WAS OUTSIDE IN RAIN FOR 2 DAYS IN GREENSBORO, NC AND HEAD LIGHTS CAME ON AND WOULD NOT GO OFF. IT WAS DETERMINED BY MECHANIC AT RICE TOYOTA IN GREENSBORO THAT THERE WAS A LEAK FROM WINDSHIELD INTO THE FUSE BOX. CASCADE AUTO GLASS IS TELLING US THAT THERE ARE REPORTED PROBLEMS PUBLISHED WITH THE 2003/04 MODEL LAND CRUISERS, AND THEY SUSPECT THE SAME APPLIES TO MY 2005 MODEL. FUSE BOX MUST BE REPLACED. WE ARE WAITING FOR A REP FROM CASCADE TO SPEAK WITH THE MECHANIC AT RICE TOYOTA AND TO VIEW CAR TOMORROW, THURSDAY OCT. 13TH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118661April 28, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, STEERING:ELECTRIC POWER ASSIST SYSTEM
DRIVING ON HIGHWAY IN EARLY DECEMBER 2004, 60 MPH AND CAR WENT COMPLETELY OUT OF CONTROL AS IF A FRONT TIRE HAD BLOWN. THIS HAPPENED AGAIN 3 DAYS LATER, UNDER THE SAME CONDITIONS. THOUGHTS WERE THAT THE AUTOMATIC TRACTION CONTROL SYSTEM WAS KICKING ON (FOR NOT APPARENT REASON) DUE TO A WIRING/COMPUTER MALFUNCTION. THIS MALFUNCTION HAS OCCURED AT LEAST 15-20 TIMES WITH US ON THE HIGHWAY - WE HAVE THE CAR PARKED, EXCEPT TO TAKE IT BACK AND FORTH TO THE DEALERSHIP, WHO CANNOT SEEM TO DUPLICATE THE PROBLEM. DEALERSHIP HAD IT 4 DAYS THE FIRST TIME AND 2-3 WEEKS THE SECOND AND THIRD TIMES. TOOK IT TO LOCAL MECHANIC WHO DUPLICATED PROBLEM WITHIN THE FIRST 15 MILES OF DRIVING THE VEHICLE (WHICH IS A 2002 TOYOTA LANDCRUISER). NOTHING HAS BEEN DONE BY THE DEALERSHIP, AS THEY CLAIM THEY CAN'T "DUPLICATE CUSTOMER'S REQUEST". MANUFACTURER TOOK CLAIM BUT HAS DONE NOTHING. LOCAL MECHANIC NOTED ON HIS WORK ORDER THAT THIS PROBLEM MAY NOT BE FIXABLE AND THAT VEHICLE IS VERY DANGEROUS AND IS GOING TO KILL SOMEONE UNDER THE RIGHT CONDITIONS. HE ALSO "DIAGNOSED" PROBLEM, AS IN FACT, BEING A MALFUNCTION IN THE AUTOMATIC TRACTION CONTROL SYSTEM" AND THE LEFT FRONT WHEEL IS HAVING THE BREAKS APPLIED (AT HIGH SPEEDS, FOR NO REASON) AND SYSTEM COMES ON MOMENTARILY, SOUNDING ALARM AND CAR SWERVES OUT OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113861March 10, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE A 1988 TOYOTA LANDCRUISER. THERE IS A SPECIAL SERVICE CAMPAIGN (M01) NHTSA CAMPAIGN #91V110000 THAT DIRECTS THE DEALER TO REPLACE THE ORIGINAL GAS TANK WITH ONE WITH A NEW AND IMPROVED DESIGN. I SPOKE TO MY DEALER ABOUT THIS AND THEY REFFERED ME TO SERVCO PACIFIC WHICH IS THE TOYOTA DISTRIBUTOR FOR MY AREA. I SPOKE WITH A MAN NAMED FRED KITAJIMA WHOM IS THE CUSTOMER SERVICE MANAGER FOR SERVCO. HE TOLD ME THAT A CHECK OF MY VIN NUMBER [XXX] SHOWED THAT THE REPLACEMENT HAD ALREADY BEEN DONE ON 05/29/1992, AND THAT I WAS NOT ELIGIBLE FOR ANY FURTHER SERVICE. HE WENT ON TO SAY THAT SERVCO PUTS A TEN - YEAR CAP ON SSCS, SO EVEN IF THE FUEL TANK HAD NOT BEEN REPLACED, THEY WOULD NOT DO IT ANYWAY. MY VEHICLE HAS A VERY STRONG ODOR OF FUEL IN THE CAB, SO I TOOK IT TO THE DEALER TO TRACK DOWN THE SOURCE OF THE SMELL. THE TECHNICIAN SAID THAT I HAVE A FAULTY "VAPOR CONTROL VALVE" WHICH THEY ARE GOING TO REPLACE. I ASKED THE TECHNICIAN WHAT THE PART NUMBER WAS ON THE FUEL TANK THAT IS NOW ON MY VEHICLE AND HE GAVE ME THE FOLLOWING #: [XXX]. I CHECKED SSC M01 AND IT READS THAT THE FUEL TANK IS SUPPOSED TO BE REPLACED WITH PART #: [XXX]. I FEEL THAT MY FUEL TANK HAS NOT BEEN REPLACED AS STATED BY SERVCO PACIFIC AND THAT THEY, SERVCO PACIFIC, IS EITHER NEGLIGENT OR MISTAKEN. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107388January 13, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL STUCK WITHOUT WARNING THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER AND TURN THE VEHICLE OFF. THE DRIVER WAS ABLE TO RESTART AND DROVE THE VEHICLE HOME. THE DRIVER WILL CALL THE DEALER FOR APPOINTMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105961January 8, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE PEDAL GOES LOWER THAN GAS PEDAL. CAN PUMP PEDAL BACK UP AND PEDAL FEELS NORMAL. BRAKES DON'T SEEM TO BE GRIPPING AS THEY SHOULD UNTIL PUMPING PEDAL. DEALER SAY THIS IS WITHIN MANUFACTURERS SPECIFICATIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100796November 30, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GUAGE HAS NOT BEEN WORKING CORRECTLY FOR LAST MONTH. I AM NOT SURE THAT THE GUAGE ITSELF OR FUEL SENDING UNIT IS CAUSING THIS VERY RARE PROBLEM. THINK THERE IS THE SHORT-CIRCUIT SOMEWHERE. AND I FEEL IT IS NOT SAFE TO DRIVE THIS CAR. WHAT IF THIS SHORT-CIRCUIT CAUSES SPARKS IN OR NEAR THE FUEL TANK. WOULD LIKE TO REPORT THIS RARE PROBLEM BEFORE I TAKE MY CAR TO DELARSHIP-SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087265August 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER RECEIVED TWO COMPUTERIZED KEYS WHEN PURCHASED. AFTER DRIVING THE VEHICLE FOR A FEW DAYS THE KEYS DID NOT WORK, AND COMPUTER CHIP FELL OUT. DEALER'S SERVICE DEPARTMENT SAID THAT CONSUMER MUST ORDER NEW ONES AT CONSUMER'S EXPENSE. THE OTHER KEYS TO ANOTHER VEHICLE WERE ALSO DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067598April 21, 2004
STRUCTURE
FROM THE TOYOTA INVOICE: "CUSTOMER STATES THE BACK OF THE CENTER CONSOLE FACING THE REAR SEATS GETS VERY, VERY HOT...ALMOST BURNING FINGERS." AND THIS STATEMENT IS CORRECT. THE FOLKS AT CLEARWATER, TOYOTA SAY THERE IS NOTHING MECHANICALLY INCORRECT WITH MY AUTOMOBILE, BUT I AM TELLING THEM, CLEARLY THERE IS SOMETHING INCORRECT WITH MY VEHICLE. THUS MY REASON FOR THIS COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065728April 7, 2004
UNKNOWN OR OTHER
UNEXPLAINED ACCELERATION IN MY 2003 TOYOTA LANDCRIUSER. ONCE IN A PARKING LOT ALMOST PUSHING ME INTO PEDESTRIANS WHILE MY FOOT WAS ON THE BRAKE. ANOTHER TIME WHEN MAKING A TURN AND ALMOST PUSHED ME INTO A CAR - MY FOOT WAS ON THE BRAKE AND I DIDN'T HAVE A FOOT ON THE ACCELERATOR. I HEARD YOU WERE LOOOKING INTO THIS ON A CAMRY - I HAVE THIS ALSO AND IT IS A SAFETY CONCERN. I'VE CALLED TOYOTA WITH NO ACKNOWLEDGEMENT THERE IS A KNOWN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061901March 11, 2004
VEHICLE SPEED CONTROL
MY CAR SUDDENLY ACCELERATED WHEN I PRESSED THE BRAKES GOING DOWN AN INCLINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048585January 16, 2004
VEHICLE SPEED CONTROL
WHILE WAITING AT A STOP SIGN,THE VEHICLE STARTED TO ACCELERATE. THE UNEXPECTED OCCURRENCE OF ACCELERATION CAUSED THE CONSUMER TO LOSE CONTROL OF VEHICLE AND REAR ENDED THE VEHICLE IN FRONT. AFTER CHECKING VEHICLES, THE CONSUMER RETURNED TO THE VEHICLE AND NOTICED THE CRUISE CONTROL LIGHT WAS ON WHEN IT WAS NEVER ENGAGED. THE MANUFACTURER AND THE DEALER WERE AWARE OF THE PROBLEM. *JB THERE WAS A SNOW CONDITION AT THE TIME OF THE INCIDENT AND THE VEHICLE WAS UNABLE TO STOP AS IT SLID AND THE ANTILOCK BRAKES PULSATED DUE TO THE SLIDING ACTION. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069386January 15, 2004
ENGINE AND ENGINE COOLING
WE HAVE BEEN TOLD BY A TOYOTA DEALER IN MORROW, GA THAT THIS AUTOMOBILE HAS ENGINE SLUDGE. WE HAVE BEEN TOLD NOW THAT THE ENGINE HAS LOCKED UP, DUE TO ENGINE SLUDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069895January 15, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE WAS PURCHASED IN THE SPRING OF 2002 WITH A FULL WARRANTY. IN APPROXIMATELY THE SUMMER OF 2002, THE VEHICLE HAD AN OIL CHANGE. SEVERAL MONTHS LATER, THE VEHICLE BEGAN TO EMIT BLUE SMOKE AND THE ENGINE FAILED. THE VEHICLE WAS IMMEDIATELY BROUGHT TO THE TOYOTA DEALERSHIP AND THE OIL WAS REPLACED WITH INSTRUCTIONS TO TAKE THE VEHICLE FOR A LONG DRIVE TO BURN OFF THE OIL. WE DID SO. THE VEHICLE BROKE DOWN. THE VEHICLE WAS BROUGHT BACK TO THE TOYOTA DEALERSHIP AND WE WERE TOLD THAT THE ENGINE IS RUINED AND WOULD COSTS APPROXIMATELY 6,000.00 TO REPAIR DUE TO OIL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069995January 15, 2004
UNKNOWN OR OTHER
I RECENTLY PURCHASED A TOYOTAL HIGHLANDER WHICH HAS A HEADREST PROBLEM - IT IS SO LARGE THAT IT PUSHES THE HEAD OF THE PERSON IN THE SEAT FORWARD TO THE POINT IT IS VERY VERY UNCOMFORTABLE - IN MY CASE VERY PAINFUL. NEITHER THE DEALER NOR TOYOTA WILL HELP ME WITH THE PROBLEM. I AM NOT THE ONLY ONE WHO IS HAVING A PROBLEM WITH THE HEADREST - NEIGHBORS ARE AND I HAVE SEEN PEOPLE DRIVING HIGHLANDERS WITHOUT HEADRESTS, WHICH ARE A SAFETY ISSUE. IN MY CASE IT IS DEFINITELY A SAFETY PROBLEM - I WAS REAR ENDED TWICE IN A VEHICLE WITHOUT A HEADREST AND AM SUFFERING CERVICAL SPINE PROBLEMS AS A RESULT. WE NEED HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068839January 15, 2004
ENGINE AND ENGINE COOLING
SLUDGE IN ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030567August 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:BUMPERS
ANTI-SKID BRAKE FAILURE FOLLOWED BY FAILURE OF FRONT BUMPER. MINIMAL DAMAGE TO REAR BUMPER OF VEHICLE IN FRONT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10028666July 20, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER DOOR LOCKS INTERMITTENTLY LOCK WITHOUT MY PARTICIPATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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