Toyota Highlander Complaints (2003)

258 consumer complaints on file.

#11523925May 25, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513146March 22, 2023
UNKNOWN OR OTHER
The hood latch cable inside the vehicle when pulled did not allow the hood to open now the secondary hood latch is stuck in the closed position and will not release..I have to use a strap from wheel opening to wheel opening to keep my hood secure so when I am driving my hood won't open at high speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374150November 11, 2020
UNKNOWN OR OTHER
PASSENGER WINDOW HAS HAD TO BE FIXED MULTIPLE TIMES. COMES OFF THE TRACK AND WILL NOT CLOSE. HAVE HAD INTERIOR DAMAGE BECAUSE OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270240October 22, 2019
ENGINE
2003 TOYOTA HIGHLANDER 4 CYL. SERVICE BULLITON FROM THEM #310436. HEAD BOLTS COMING UNDONE INSIDE MOTOR CAUSING CATASTROPHIC FAILURE OF MOTOR. BOLTS NOT HOLDING DOWN MFGR KNOWS ABOUT THIS. WAS A MANUFACTURING PROCESS THAT DID NOT WORK. ON CARCOMPLAINTS.COM THIS IS A RAMPANT PROBLEM REPORTED. READS ALMOST LIKE A PLAY BOOK ON HOW THE MOTOR OVERHEATS AND FAILS, TOLD HEADGASKET, AFTER OPENING UP THE MOTOR IT IS FOUND THAT THE HEAD BOLTS BACKED OUT. TOYOTA IS NORMALLY A GREAT CAR. I STILL OWE MONEY ON THIS CAR AND TOYOTA IS BASICALLY NOT TAKING CARE OF THEIR CUSTOMERS AND LEAVING US OUT TO DRY. PLEASE ISSUE A RECALL ON THIS. VEHICLE WAS DRIVING AND QUICKLY OVERHEATED. THIS HAPPENED TWICE IN A SHORT DISTANCE. EASILY CAN LEAVE ONE STRANDED. NO STEAM OUT THE TAILPIPE AND WATER GUSHED OUT SIDE OF MOTOR. DEALER LEFT MOTOR APART WHEN I WENT TO PICK IT UP AFTER BEING DRAGGED ABOUT. THEY PROMISED TO FIX IT AT FIRST AS THEY DUG INTO THE MOTOR THEY BACKED OUT OF THEIR WORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268617October 15, 2019
AIR BAGS
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11265544October 2, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
PAINT SEAL DELAMINATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258297September 26, 2019
AIR BAGS
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11172554January 28, 2019
STEERING, WHEELS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11169937January 14, 2019
SUSPENSION
REAR FORWARD CONTROL ARM BROKE IN HALF UNDER NORMAL DRIVING. THIS IS A HOLLOW SHAFT, WHICH SEEMS INADEQUATE, AND CREATES A DANGER OF LOSS OF REAR AXEL AND OR WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133071October 3, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED AT HIGH SPEEDS WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP AND TURN OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081973March 29, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT LENSES ARE COMPLETELY FOGGED AND IMPAIRS DRIVING AFTER DUSK. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076109March 3, 2018
ENGINE
HEAD BOLTS STRIPPED IN ENGINE , 66K MILES - COOLANT LOSS - ALL MECHANICS PREFER TO SWAP ENGINE - TOYOTA SERVICE SHOP BY ME QUOTED ME 5,000 FOR AN ENGINE AND 1 YEAR WARRANTY. THE CAR IS WORTH 8,000 TOPS. HEARTBROKEN BY THIS - WILL HAVE TO FIND A WAY TO MAKE REPAIRS ON MY OWN AND HOPE TO DRIVE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039265October 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT LIGHTHEADED AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE LOT WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11032815October 10, 2017
SEAT BELTS, EXTERIOR LIGHTING
SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991076May 22, 2017
POWER TRAIN
"TAKATA RECALL" TRANSMISSION SLIPS IN REVERSE SURGE IN REVERSE AFTER SLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990708May 20, 2017
UNKNOWN OR OTHER
DRIVER SIDE VISOR IS LOOSE AND DROPS DOWN DURING DRIVING , OBSTRUCTING VIEW. IS NOT SAVE DURING DRIVING , VISIR CAN NOT HOLD POSITION UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985048May 12, 2017
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT KEEPS REPORTING AN ISSUE AND DESPITE TAKATA RECALL - SPENDING THOUSANDS OF DOLLARS ON CODED REPAIRS, THE LIGHT COMES BACK ON. I HAVE SPENT NUMEROUS DOLLARS TO REPLACE CAT CONVERTER, 2 SETS OF INJECTORS, FUEL PUMP, ON AND ON......WITHIN 2 DAYS, THE LIGHT IS BACK ON. I SAW A SERVICE CAMPAIGN RELEASE 12/6/2006, BUT MY 4 CYLINDER HIGHLANDER VIN DOES NOT SHOW UP ON YOUR LIST. NEXT WOULD BE A CLASS ACTION SUIT FOR LOST MONIES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939869January 5, 2017
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10936022December 18, 2016
AIR BAGS, STRUCTURE:BODY
DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10885730July 18, 2016
UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR FALLS FROM THE UP POSITION DOWN INTO THE SIGHT PATH DIRECTLY IN FRONT OF THE DRIVERS FACE BLOCKING THE VIEW OF THE ROAD THROUGH THE WINDSHIELD. THIS IS DUE TO THE TENSION / RESISTANCE TO KEEP IT IN AN UP POSITION AGAINST THE HEADLINER DIMINISHING OVER TIME. OCCURS REPEATEDLY WITHOUT WARNING FROM ROAD TURBULENCE / BUMPS. SAME ISSUE IN THE TOYOTA CAMRY WHICH HAS BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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