Toyota Highlander Complaints (2001)

137 consumer complaints on file.

#11324339May 12, 2020
TIRES, TIRES:TREAD/BELT
MY FRONT TIRES, (FROM A SET OF FOUR), HAVE PARTS OF THE TREAD SEPARATING FROM THE TIRE BODY. THE RUBBER UNDER THE MISSING PIECES OF TREAD HAS A TEXTURE LIKE POPCORN. THE INNER SURFACE OF THE RUBBER IS SHINY AND SMOOTH. *DT IT IS NOT FROM GOUGING, FORCE, OR ABUSE TO THE TIRES. IT IS AS IF THE MANUFACTURING PROCESS USED TWO DIFFERENT BATCHES OF RUBBER THAT WAS NOT INCORPORATED TOGETHER CORRECTLY, AND IS NOW SEPARATING FROM ITSELF. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE RECALLED IMMEDIATELY! IF A TIRE FAILURE OCCURS FROM THIS DEFECT AT SPEED, IT COULD CAUSE A SERIOUS ACCIDENT, ROLLOVER, HEAD-ON, SERIOUS INJURY/DEATH. PLEASE REVIEW HIS MATTER AS SOON AS POSSIBLE. PLEASE CONTACT ME FOR PICTURES OF THE DEFECT, SINCE THE WEBSITE HAS NO WAY TO UPLOAD THE PICS.*DT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078803March 12, 2018
STRUCTURE:BODY
SUNROOF GLASS BLEW OFF OF THE VEHICLE ON THE HIGHWAY YESTERDAY. I SEE NUMEROUS REPORTS OF THIS ON THE INTERNET. WAS THERE EVER A TSB OR RECALL FOR THIS ISSUE FROM TOYOTA? DANGEROUS AND SCARY, HAPPENED IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022842September 12, 2017
STRUCTURE:BODY, STEERING
I AM SOLE OWNER OF THIS VEHICLE SINCE BOUGHT IT NEW AND WELL MAINTAIN IT. DASHBOARD AND STEERING WHEEL ARE PEELING AND GOOEY. TOYOTA SERVICE DEALERSHIP TOLD ME NOTHING THEY CAN DO ABOUT IT AND ASKED ME TO CALL TOYOTA. I CALLED AND FILED A COMPLAINT NO. 1709121290 WITH TOYOTA. THEY TOLD ME THEY HAD RECALLS ON OTHER MODELS BUT NOT THIS ONE SO IT SEEMS THIS IS NOT A NEW ISSUE FOR THEM. THEY DON'T WANT TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990497May 19, 2017
STRUCTURE:BODY, SERVICE BRAKES, VEHICLE SPEED CONTROL
ON 11/17/2015 I HIT A PARKING ISLAND IN AN UNLIT PARKING LOT. WHEN I TRIED TO STOP, MY BRAKES FAILED. THIS CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND IT HIT 2 PARKED CARS AND A TREE. I HAVE LOST WAGES AND LIVE IN PAIN EVERY DAY DUE TO INJURIES FROM THIS ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10871176May 27, 2016
VISIBILITY/WIPER
DRIVER SIDE VISOR WILL NOT STAY UP. IT DROOPS APPROXIMATELY 60 DEGREES WHEN LOWER TO BLOCK SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746229August 4, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE DRIVER SUSTAINED WHIPLASH AND NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,980. MA 10/15/2015 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10715260May 8, 2015
STRUCTURE:BODY
FAULTY STOP LIGHTS, AFTER SEVERAL ATTEMPTS TO REPAIR THE STOP LIGHTS. THE PROBLEM REMAINS UNSOLVED AND KEEPS COMING BACK ON BOTH TAIL LIGHTS. WHAT'S WRONG TOYOTA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679276January 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678863January 26, 2015
ENGINE
TOYOTA HAD A PROBLEM WITH THERE 4 CYLINDER ENGINES IN CAMRY AND HIGHLANDER WITH ENGINE MOUNTAIN THREADS PULLING AWAY FOR A THREE OR FOUR YEAR PERIOD. MY CAR STARTED LEAKING OIL ABOUT 90,000 MILES WHEN I TOOK IN TO A DEALER HE TOLD ME ABOUT THE PROBLEM AND TOYOTA DID NOT ISSUE A RECALL. I WAS TOLD ONLY FIX IS A NEW ENGINE. THEY ALSO HAD A PROBLEM WITH THE CATALYTIC CONVERTER ALSO AGAIN NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651774November 1, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WIRING PROBLEM WITH PASSENGER SIDE BRAKE LIGHT. KEPT REPLACING BULB, THEN REPLACING SOCKET, NOW GOING TO PUT A WHOLE KIT. TOYOTA NEGLECTED TO TELL ME THIS IN THE FIRST PLACE, EVEN AFTER SEVERAL TICKETS AND WASTED MONEY ON DIFFERENT THINGS TELLING ME IT WOULD FIX THE PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10650109October 26, 2014
AIR BAGS
ANOTHER VEHICLE CROSSED THE LINE AND I SWERVED TO AVOID A HEAD ON COLLISION. HOWEVER POINT OF IMPACT WAS DRIVERS SIDE DOOR AND SIDE TO REAR. NO AIRBAG DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10595289May 31, 2014
VISIBILITY
SUNVISOR DROPS DOWN ABOUT 30 DEGREES FROM THE UP POSITION OR JUST DON'T STAY ALL THE WAY DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555156December 7, 2013
AIR BAGS
ANYTIME CAR IS KEPT OUTSIDE IN TEMPERATURE BELOW FREEZING, THE AIRBAG LIGHT ILLUMINATES AND STAYS ON AFTER CAR IS STARTED. IT CONTINUES TO STAY ON UNTIL TEMPERATURE WARMS UP AND CAR IS SUBSEQUENTLY RESTARTED. THERE ARE REPORTS OF A TSB ON THIS KNOWN PROBLEM STATING THE AIRBAG IS NON-OPERABLE WHILE LIGHT FLASHES, BUT TOYOTA HAS NOT ISSUED A RECALL OR IS WILLING TO REPAIR UNDER WARRANTY. NOTE: THIS IS A SAFETY DRIVE ABILITY ISSUE THAT SHOULD BE TREATED AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551974November 12, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL HAD TO BE APPLIED FORCEFULLY IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V228000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE DEALER'S RECORDS INDICATED THAT THERE WAS NO REMEDY REPAIR PERFORMED. THE RECALL WAS NOT HONORED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549588October 25, 2013
VISIBILITY/WIPER
I HAVE A 2001 HIGHLANDER. THE LEFT VISOR KEEPS FALLING DOWN FROM THE WEIGHT OF THE VISOR. I WAS TRAVELING ON THE HIGHWAY AT 65 MPH WHEN THE VISOR FELL IN FRONT OF MY EYES,CAUSING ME TO SWERVE . THIS IS A SAFETY ISSUE. THERE SHOULD BE A RECALL ON THE VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545602September 26, 2013
POWER TRAIN
ON WED, 4 SEP 2013 AT APPROXIMATELY 12:00, I PARKED MY CAR IN THE DRIVEWAY AND GOT OUT OF THE CAR TO PICK UP MAIL. AFTER PICKING UP THE MAIL, I RETURNED TO THE CAR AND LEANED OVER THE CAR TO RETRIEVE MY PURSE FROM THE PASSENGER SEAT WHEN MY SUV STARTED ROLLING BACKWARDS. MY CAR WHICH WAS ON AN INCLINE IN MY DRIVEWAY KEPT ROLLING BACKWARDS. I FELL ON MY BACK ON THE CONCRETE DRIVEWAY AND THE FRONT TIRE OF MY CAR ROLLED OVER MY LEFT THIGH. THE CAR ROLLED BACK AND STOPPED IN THE MIDDLE OF THE STREET. MY NEIGHBOR ACROSS THE STREET CALLED 911. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10544798September 21, 2013
UNKNOWN OR OTHER
DRIVER'S SIDE SUNSHADE DOES NOT STAY UP WHEN PLACED IN THE UP POSITION. PRIOR TO THIS, IT WOULD STAY UP FOR AN UNDETERMINED AMOUNT OF TIME AND SUDDENLY FALL DOWN, HITTING THE DRIVER'S HEAD AND BLOCKING THE VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489588December 24, 2012
ENGINE
I AM THE ORIGINAL OWNER OF OUR 2001TOYOTA 3.0 HIGHLANDER. I ALSO OWN A 2008 TOYOTA TUNDRA PICKUP AND A 2008 LEXUS ES 350. OUR HIGHLANDER HAS BEEN EXCEPTIONAL VEHICLE. I HAVE PERFORMED ALL THE REQUIRED MAINTENANCE ON OUR VEHICLES SINCE THEIR PURCHASE, OIL CHANGES, FLUIDS LEVELS, SERPENTINE AND POWER STEERING BELTS REPLACEMENTS, TIRE ROTATION, AIR AND FUEL FILTERS REPLACEMENT, WIPERS, STRUTS, AND MISCELLANEOUS ITEMS. THE ONLY SERVICE THAT WAS PERFORMED BY TECHNICIANS WAS COOLANT AND TRANSMISSION OIL SERVICE. ON TUESDAY, DECEMBER 11, 2012 WHILE MY WAY HOME FROM WORK, I NOTICED THAT MY CHECK ENGINE LIGHT ACTIVATED. WHEN I GOT HOME, I USE MY OBD CODE READER AND OBTAINED THE FAULT CODE OF P1349. IT SHOULD BE NOTED THAT MY VEHICLE APPEARED TO BE RUNNING NORMALLY. AFTER READING THE POSSIBLE CAUSES, I TOOK IT TO A LOCAL SERVICE CENTER AND HAD AN OIL CHANGE PERFORMED. I DID THIS BECAUSE I HAD A COUPON FOR AN OIL CHANGE AND FILTER FOR $14.99. I RESET THE CHECK ENGINE LIGHT AND THEN DROVE THE VEHICLE WORK. ON THE WAY HOME, I NOTICED THAT MY CHECK ENGINE LIGHT AND MY LOW OIL PRESSURE LIGHT HAD ACTIVATED. AS I ATTEMPTED TO MAKE IT OFF THE FREEWAY, I NOTICED THAT THE MOTOR START MESSING. BY THE TIME I GOT TO THE OFF RAMP, THE ENGINE WAS EMITTING LOUD BANGING SOUNDS AND WAS STRUGGLING. BY THE TIME IS ABLE TO SAFELY PARK THE VEHICLE, THE MOTOR HAD CEASED. AS AN ORIGINAL OWNER, I DO NOT RECALL EVER RECEIVING A NOTICE REGARDING OIL JELLY. I AM REQUESTING THAT MY MOTOR FAILURE BE COVERED THE OIL GEL SETTLEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484655November 14, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER 4X4 LIMITED. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT OPENED BOTH REAR WINDOWS BUT WAS UNABLE TO CLOSE THE WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER WINDOW REGULATORS FOR BOTH REAR WINDOWS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 95,839.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466716July 20, 2012
POWER TRAIN
AS MY WIFE WAS SLOWING THE VEHICLE TO A STOP IN A PARKING LOT, THE VEHICLE SEEMED TO EXPERIENCE AN ACCELERATION ON ITS OWN. SHE FELT AS IF THE ACCELERATOR GOT STUCK SO SHE IMMEDIATELY PRESSED BRAKE WITH HER LEFT FOOT AND ACCELERATOR WITH THE RIGHT FOOT IN AN EFFORT TO 'RELEASE' THE ACCELERATOR PEDAL. THIS WAS A REFLEX MOVE ON HER PART BECAUSE IT HAPPENED SO FAST. THE VEHICLE HOPPED OVER THE PARKING LOT CURB, LANDED ON THE GRASS AND CAME TO A STOP. I WAS STANDING 50 FEET FROM THE CAR WHEN THIS HAPPENED. THE ONLY THING I NOTICED WAS A BRAKING SOUND AND WHEN I TURNED AROUND THE CAR HAD HOPPED AND WAS ON THE GRASS. WE TOOK THE CAR TO THE LOCAL DEALERSHIP WHO COULDN'T FIND THE CAUSE OR REPLICATE THE PROBLEM. THEY SAID THERE'S NO PROBLEM WITH THE CAR. A MONTH HAS GONE BY SINCE THE INCIDENT AND THERE HASN'T BEEN ANYTHING UNUSUAL WITH THE CAR SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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