Toyota Highlander Complaints (2001)

137 consumer complaints on file.

#753665October 25, 2001
POWER TRAIN
THIS COMPLAINT RELATES TO A DESIGN DEFECT WHICH MAKES THE INSTRUMENT CLUSTER AND ESPECIALLY THE SPEEDOMETER UNREADABLE A SIGNIFICANT AMOUNT OF THE TIME WHEN THE DRIVER IS WEARING SUNGLASSES. I CANT'T DRIVE WITHOUT SUNGLASSES. THE PROBLEM IS THAT THERE IS NOT ENOUGH LIGHT INCIDENT ON THE RECESSED INSTRUMENTS TO MAKE THEM READABLE UNDER THESE CONDITIONS. THIS VEHICLE LIKE ALL IN THE SOUTHEAST U.S AND LOTS OF OTHER AREAS HAS THE TINTED "PRIVACY GLASS" INSTALLED ON THE REAR WINDOWS WHICH CONTRIBUTES TO LESS LIGHT INSIDE THE VEHICLE. I BELIEVE THAT THIS IS A SAFETY ISSUE IN THAT I DEPEND ON THE SPEEDOMETER TO KNOW HOW FAST I AM GOING WHEN ENTERING CURVES, ON-RAMPS, ETC. THE VEHICLE IS TOO SMOOTH AND QUIET TO JUDGE SPEED ANY OTHER WAY. THIS COULD BE INEXPENSIVELY FIXED JUST BY HAVING THE INSTRUMENT CLUSTER LIGHTS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753692October 25, 2001
UNKNOWN OR OTHER
TINNY SOUND FROM DASHBOARD (LIKE DEFECTIVE SPEAKER) EVEN AT LOW VOLUME. LOOSE COMPONENT OR POORLY INSTALLED DASH IS CONSIDERED NORMAL BY TOYOTA. EXTRA $595.00 FOR "PREMIUM" SOUND SYSTEM IS A QUESTIONABLE INVESTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753579October 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
DEFECTIVE TRANSMISSION FROM DATE OF PURCHASE. IT TOOK TOYOTA 2 MONTHS TO FINALLY FIX IT. I AM NOT SATISFIED WITH THE SERVICE FROM TOYOTA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753580October 23, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
DEFECTIVE COMPUTER AT DATE OF PURCHASE. IT TOOK TOYOTA 2 MONTHS TO FIX IT. I'M NOT SATISFIED WITH TOYOTA SERVICE. ARBITRATION WAS A WASTE OF TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753581October 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD GEAR CHANGE, DRAG WHEN COASTING (LIKE GEAR DOWN), POOR ACCELERATION. TOYOTA IGNORES THE PROBLEM; THEY SAY IT IS ACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753582October 23, 2001
STRUCTURE:BODY
AIR NOISE (COKE BOTTLE EFFECT) AT HIGH SPEED AND CROSS WIND. SEVERAL COMPLAINTS TO TOYOTA IGNORED. TOYOTA CONSIDERS THIS DEFECT ACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753585October 23, 2001
TIRES
FRONT TIRES ARE WEARING OUT. VEHICLE IS ALL WHEEL DRIVE, NOT 4 WHEEL, AS ADVERTISED. ALIGNMENT MAY BE COMPUTER CONTROLLED. COMPUTER MAY BE DEFECTIVE, AS THIS IS THE SECOND ONE SINCE PURCHASED IN 02/01.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753586October 23, 2001
POWER TRAIN
SPEEDOMETER STOPPED (WENT TO ZERO) WHILE CAR OPERATING AT 65 MPH. REGISTERED COMPLAINT WITH TOYOTA, WHO ADVISED IT WAS ACCEPTABLE DEFECT, AND WOULD NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753353October 17, 2001
VISIBILITY:GLASS, SIDE/REAR
WHEN THE REAR WINDOW IS ROLLED DOWN THE CAR CREATE VARYING PRESSURE IN THE CAR CAUSING IF NOT CAREFUL THE EAR DRUM RUPTURE. ONE CAN NOT DRIVE THIS CAR WITH REAR WINOW ROLLED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563510October 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
PRIOR TO RECALL NOTICE 01V-228 THE CONSUMER NOTICED WHEN BRAKING HARD THE CAR WOULD SHUDDERS ALONG WITH A LOUD NOISE AND THE VEHICLE DID NOT STOP AS WELL AS IT SHOULD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894490August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
RECALL# 01V228000/ MANUFACTURER'S RECALL SSC10G; CONSUMER GOT RECALL NOTICE ON JUL 30, 2001 AND MADE AN APPOINTMENT FOR AUG 1, 2001. TOOK VEHICLE IN, AND DEALER DIDNOT HAVE PARTS. GAVE DEALER PHONE # TO CALL WHEN PARTS COME IN. ALSO, CONSUMER CALLED DEALER ON AUG 16 ABOUT PARTS, AND DEALER STATED HAD PARTS, AND DID NOT KNOW WHETHER THEY HAVE ANYMORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003761August 9, 2001
UNKNOWN OR OTHER
WHEN DRVING 30 MPH AND OVER, THE RIGHT BACK WINDOW ON THE PASSENGER SIDE WAS THE ONLY WINDOW OPEN, DRIVER WAS SUBJECT TO A VERY PAINFUL VACUUM SOUND AND PRESSURE TO LEFT EAR, WHICH WAS ALLEVIATED WHEN WINDOW WAS ROLLED UP OR WHEN THE DRIVER AND FRONT PASSENGER WINDOW WAS ALSO OPEN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893684August 7, 2001
TIRES
WHILE ATTEMPTING TO MAKE A U-TURN ON DRY HOT ROAD CONDITIONS ORGINAL EQUIPMENT BRIDGESTONE, DUELER HT TIRE WITH ONE THOUSAND MILES ON IT, SIZE P225/70R16 FRONT PASSENGER SIDE TIRE HAD A BLOWOUT. BRIDGESTONE HAS BEEN CONTACTED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748600July 17, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C WORKS HIGH SPEED ON RECIRCULATING ONLY. DEFECTIVE COMPUTER?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561798June 29, 2001
STRUCTURE
WHEN OPENING THE BACK WINDOW THE ENTIRE VEHICLE BEGAN TO VIBRATE WILDLY AND THERE WAS TERRIBLE PRESSURE IN THE DRIVERS EARS ALONG WITH A LOUD NOISE, THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND AFTER SOME TRIAL AND ERROR THE DRIVER DISCOVERED THAT THE PROBLEM COULD BE ALLEVIATED BY OPENING THE FRONT WINDOWS FIRST, THE DEALER WAS NOTIFIED AND TOLD THE CONSUMER THAT ALL HIGHLANDERS EXPERIENCE THIS PROBLEM DUE TO THE AERODYNAMICS. NLM *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886385April 20, 2001
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING ABOUT ANY MPH WITH REAR WINDOW DOWN WILL MAKE A LOT OF VIBRATION AND A LOUD NOISE THAT COULD NOT BE TAKEN BY CONSUMER. DEALER SAID THAT THIS WAS NOT COMMON ON THIS VEHICLE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885821April 12, 2001
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW REFLECTED SOUND. IF HAD ONE REAR WINDOW ALL WAY DOWN IT CREATED WIND VACCUM THAT HURT EAR DRUMS. CAN CRACK RIGHT REAR WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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