Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#10266778April 26, 2009
STRUCTURE:BODY
2008 FJ CRUISER, 4800 MILES, MANUAL TRANS, NO MODIFICATIONS, PASSENGER SIDE FENDER INNER IS COLLAPSING (CRACKS IN THE STEEL FENDER INNER AND GROSS DEFORMATION OF THE SHEET METAL) WITHIN THE ENGINE BAY IN AREA OF CRUMPLE ZONE CREASES/GUSSETS. MY CONCERN IS THAT THE CRASH WORTHINESS OF THE VEHICLE HAS BEEN DECREASED. ADDITIONALLY THERE IS A MAJOR HOOD ALIGNMENT ISSUE . HOOD ALIGNMENT PROBLEMS CAN BE DIRECTLY RELATED TO HOOD LATCH FAILURES WHICH COULD CAUSE INJURY TO BOTH THE VEHICLE OCCUPANT AS WELL AS POSE A HAZARD TO OTHERS ON THE ROAD. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FENDER CRACK OR HOOD ALIGNMENT PROBLEMS AND PROVIDE A COUNTERMEASURE/REPAIR AND CLAIMS THAT THEY HAVE NOT PREVIOUSLY SEEN THESE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265888April 17, 2009
STRUCTURE:BODY
DRIVER SIDE INNER FENDER APRON STARTED BULGING IN THE AREA OF THE CRUMPLE ZONE. THE VEHICLE HAS NOT BEEN IN THE ACCIDENT OR ANYTHING SIMILAR THAT WOULD SEEM TO LEAD TO THE FAILURE. I AM VERY CONCERNED WITH THE SAFETY OF THE VEHICLE NOW SINCE THE CRUMPLE ZONE IS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264406April 7, 2009
STRUCTURE:BODY
METAL TEARS OF THE INNER FENDER APRONS ON BOTH SIDES AT THE CRUMPLE ZONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264175April 5, 2009
STRUCTURE
THE PAINT HAS BEEN DRAMATICALLY CHIPPING OFF OF MY 2007 FJ CRUISER. THIS WAS BROUGHT TO THE DEALERSHIPS AND TOYOTA REGIONAL MANAGERS ATTENTION IMMEDIATELY AND IT HAS BEEN OVER A YEAR AND A HALF OF UNRETURNED PHONE CALLS, MISSED APPOINTMENTS AND BEING DISMISSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263796March 31, 2009
STRUCTURE:BODY
THE INNER FENDER WELLS ON MY 2007 TOYOTA FJ CRUISER ARE BULGING ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE. DEFINITELY SEEMS TO BE A DEFECT IN DESIGN DUE TO POSSIBLE INABILITY OF VEHICLE TO HANDLE THE FLEXING, ETC. IT IS NOW AFFECTING MY DOORS AND BASIC ALIGNMENT OF VEHICLE. GAPS ARE FORMING WHERE THERE SHOULDN'T BE GAPS, ETC. I JUST GOT MY TIRES BALANCED AND ALIGNED AND THE TIRES ARE WEARING FUNNY JUST 2 MONTHS AFTER HAVING WORK DONE ESPECIALLY ON THE DRIVERS SIDE WHERE THE LARGER BULGE IS. THE BULGE IS NOTICEABLY GETTING LARGER WITH TIME AND WILL EVENTUALLY CRACK. I HAVE FRIENDS THAT HAVE THE SAME PROBLEM, STARTED WITH BULGES AND NOW THEIR INNER FENDER WELLS ARE CRACKED. TOYOTA WILL NOT ADMIT TO HAVING KNOWLEDGE OF THIS PROBLEM AND YET EVERY YEAR THE VEHICLE HAS BEEN PUT INTO PRODUCTION THE INNER FENDER WELLS HAVE BEEN IMPROVED AND REINFORCED...BUT EVEN THOSE ARE NOW FAILING AND BULGING. TOYOTA IS AWARE OF THIS AND BLAMING IT ON OFFROAD USE OR AFTERMARKET PARTS....BUT ITS HAPPENING ACROSS THE BOARD ON ALL OR MOST FJ'S. WORK/WARRANTY WORK IS BEING DENIED. WE ARE NOW LEFT WITH A VEHICLE THAT WILL MOST LIKELY FALL APART OR EVEN WORSE...WILL AFFECT US IN AN AUTO ACCIDENT...SINCE ITS RELATED TO THE CRUMPLE ZONE AND IS SHOWING WEAKNESS. PLEASE HELP US AND DO SOMETHING ABOUT IT FOR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263531March 29, 2009
STRUCTURE:BODY
I WENT ON A TRIP WITH MY TOYOTA FJ CRUISER. PRIOR TO THE TRIP, I NOTED THAT THERE WAS NOTHING WRONG WITH MY VEHICLE. DURING THE TRIP, I LOOKED IN THE ENGINE COMPARTMENT AND OBSERVED THE INNER LEFT FENDER HAD A SLIGHT BULGE AND CRACK. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, NOR ANY OTHER TYPE OF EVENT. JUST NORMAL ROAD DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263548March 29, 2009
STRUCTURE:BODY
TOYOTA FJ CRUISER FENDER FLARE PROBLEM..ENGINE BAY BODY RIPS...BIG PROBLEM SEEN IT ON 6 FJ WOW NEED A SERIOUS LOOK AT THIS PROBLEM BEFORE SOMEONE GETS HURT OR DIES... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263509March 28, 2009
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
I HAVE AN 07 TOYOTA FJ CRUISER & I CHECKED OUT MY INNER FENDER AND SAW 2 CRACKS AFTER READING AN ONLINE FORUM COMPLAINT BOARD ABOUT THIS ISSUE. MY GOOD FRIEND WHO ALSO HAS AN 07 FJ CRUISER HAS THE SAME EXACT PROBLEM AS WELL. THERE ARE CRACKS ON BOTH SIDES OF MY INNER FENDER. MY PASSENGER SIDE HAS A BULGE AROUND THE CRACK AS WELL. MY WIFE DRIVES OUR SMALL CHILDREN (INFANTS) AROUND AND I AM VERY CONCERNED. I READ MANY PLACES THIS IS A DESIGN FLAW BY TOYOTA. PLEASE HELP AS THIS IS A MAJOR SAFETY ISSUE AND SHOULD NEVER CRACK AS IT HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263191March 26, 2009
STRUCTURE:BODY
BULGING INNER FENDER , FJ CRUISER 08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262477March 19, 2009
VISIBILITY
BOUGHT NEW FJ AUGUST 2008 SPECIAL EDITION. BY JANUARY THE WINDSHIELD HAD A VERY SMALL CHIP AND THEN OVER NIGHT PROCEEDED TO CRACK ACROSS WINDSHIELD ON DRIVERS SIDE. TODAY I WENT TO LUNCH AND THERE HAPPENED TO BE ANOTHER FJ THERE AND I LOOKED AT HIS WINDSHIELD AND HE HAS A CRACK IN THE EXACT SAME LOCATION. THERE MUST BE A DESIGN FLAW. I HAVE SEVERAL CHIPS IN MY WINDSHIELD ON MY 2001 TACOMA AND NONE OF THEM HAVE CRACKED. WHAT'S UP WITH THIS?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261783March 13, 2009
STRUCTURE:BODY
BULGES IN INNER FENDER-UNDER HOOD, FENDER APPEARS TO BE COMPRESSING OR COLLAPSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260906March 6, 2009
STRUCTURE:BODY
2007 TOYOTA FJ CRUISER: THE INNER FENDER APRON/LINER UNDER THE HOOD IS BULGING. APPEARS TO BE A MANUFACTURER DEFECT. THERE HUNDREDS OF OTHERS WITH THE SAME VEHICLE, SAME PROBLEM. IN MANY CASES THAT I'VE SEEN THE METAL BEGINS TO TEAR. SEE WWW.FJCRUISERFORUMS.COM FOR PICTURES, MORE INFO, ETC.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260964March 6, 2009
STRUCTURE:BODY
I HAVE A 2007 TRD FJ CRUISER WITH THE 100,000 MILE WARRANTY ON IT. AT 12,000 MILES I NOTICED A FENDER BULGE ON THE PASSENGER SIDE OF THE INNER FENDER UNDER THE HOOD. I HAVE NEVER TAKEN THE CAR OFFROADING AND ALREADY, AT 12,000 MILES HAVE A FENDER BULGE. THIS DESIGN FLAW CAN GREATLY AFFECT THE CARS INTEGRITY AND LIFE SPAN. THE LATEST QUOTE ON A FIX FROM A TOYOTA DEALER WAS $4,700. MANY PEOPLE ARE EXPERIENCING THIS TYPE OF BULGE OR CRACK IN THEIR INNER FENDERS AND IT CAN BE A HUGE PROBLEM IF YOU GET INTO A CAR ACCIDENT AND THE CRUNCH ZONE ALREADY HAS A CRACK IN IT. THIS IS A WIDESPREAD PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257382February 4, 2009
POWER TRAIN
VEHICLE WAS TRAVELING IN THE SNOW IN 4 WHEEL DRIVE MODE WHEN IT STARTED SHAKING AND VIBRATING AS IF IT HAD A FLAT TIRE. BECAUSE OF THE ROAD CONDITIONS VEHICLE WAS TRAVELING UNDER THE SPEED LIMIT. FAILURE WAS CATASTROPHIC AND DID NOT ALLOWED THE VEHICLE TO COAST TOO LONG AS THE VEHICLE JAMMED, AS IF THE TRANSMISSION HAD BROKEN SEVERAL GEARS AND BINDED. VEHICLE CAME TO A STOP ENGULFED IN SMOKE AND FLAMES WERE COMING FROM THE UNDERCARRIAGE. UPON A QUICK INSPECTION IT WAS NOTED THAT THE FRONT SHAFT HAD BROKEN OFF FROM THE TRANSFER CASE, OIL WAS POURING OUT OF THE CASE AND HEAT FROM THE EXHAUST PIPE, IMMEDIATELY NEXT TO IT, HAD IGNITED THE OIL INTO FLAMES. MUD AND SNOW WAS USED TO PUT OUT THE FLAMES. UNDER FURTHER INVESTIGATION IT WAS NOTICED THAT ONE OF THE TIRES HAD A BLOW OUT, THE REAR DRIVER TIRE. AFTER REPLACING THE FLAT TIRE WITH THE SPARE, AN ATTEMPT TO CARRY ON 2 WHEEL DRIVE MODE WAS MADE BUT RESULTED IN IMMEDIATE RESTART OF THE FLAMES. FLAMES WERE PUT OUT AGAIN USING SAME METHOD AS BEFORE AND VEHICLE WAS TOWED TO A TOYOTA DEALERSHIP. DEALERSHIP UPON CURSORY EVALUATION DECIDED THAT THE TRANSFER CASE HAD "INSUFFICIENT" LUBRICANT. THIS IS RIDICULOUS AS THE TRANSFER CASE LOST ITS OIL WHEN THE SHAFT POPPED OUT WITH THE FRONT PINION GEAR CAUSING THE FIRE. THERE IS NO HEAT SHIELD TO PROTECT OIL FROM IGNITING IN THESE VEHICLES. VEHICLE HAS NOT EVEN BEEN TAKEN APART AS TOYOTA IS NOT AUTHORIZING THE WARRANTY REPAIR. ALL PARTS ARE AVAILABLE FOR REVIEW. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10257411February 4, 2009
STRUCTURE
FENDER APRON TEARS AND BULGES IN THE ENGINE BAY OF MY FJ CRUISER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257232February 2, 2009
STRUCTURE:BODY
THERE IS A PROBLEM WITH THE INNER FENDER OF THE TOYOTA FJ CRUISER. MY TRUCK HAS 34K MILES AND I HAVE NOTICED A LARGE BULGE IN THE DRIVERS SIDE INNER FENDER, IN THE CRUMPLE ZONE. THE PASSENGER SIDE IS ALSO SLIGHTLY BULGED. I HAVE SEEN IN OTHER FJ CRUISERS HOW THESE BULGES WILL SLOWLY CRACK AND CAUSE THE FENDER TO TEAR. AS THIS PROBLEM DEVELOPS IN A DESIGNED CRUMPLE ZONE, I AM CONCERNED THAT TOYOTA DOES NOT SEEM TO HAVE A SOLUTION, OR EVEN ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257254February 2, 2009
STRUCTURE:FRAME AND MEMBERS, STRUCTURE
2007 FJ CRUISER WAS SERVICED BY BIG ISLAND TOYOTA MULTIPLE TIMES IN 2008. FEBRUARY 11, 2008 - 31649 MILES ' 30,000 MILE SERVICE, INCLUDES UNDER VEHICLES INSPECTION. APRIL 16, 2008 - 33007 MILES ' SAFETY CHECK INSPECTION, SPARK PLUG REPLACEMENT, CABIN FILTER REPLACEMENT AUGUST 20, 2008 - 34418 MILES ' STEREO INSPECTION FOR WARRANTY ISSUE AUGUST 27, 2008 ' 34582 MILES - WARRANTY REPLACEMENT OF BROKEN STEREO THE FEBRUARY 11 SERVICE STATES THE FOLLOWING PARTS UNDER VEHICLE WERE MARKED "CHECKED AND OKAY": SHOCK ABSORBERS / SUSPENSION STEERING GEAR BOX / LINKAGE AND BOOTS / BALL JOINTS / DUST COVERS MUFFLER / EXHAUST PIPES / MOUNTINGS ENGINE OIL AND FLUID LEAKS BRAKE LINES / HOSES / PARKING BRAKE CABLE DRIVE SHAFT BOOTS / CONSTANT VELOCITY BOOTS / U-JOINTS / TRANSMISSION LINKAGE TRANSMISSION / DIFFERENTIAL / TRANSFER CASE FUEL LINES AND CONNECTIONS / FUEL TANK BAND / FUEL TANK VAPOR VENT SYSTEM HOSES INSPECT NUTS AND BOLTS ON BODY CHASSIS THE APRIL 16 SERVICE MARKED ALL COMPONENTS AS APP'D, INCLUDING MULTIPLE COMPONENTS THAT WOULD HAVE REQUIRED THE TECHNICIAN TO BE UNDER THE VEHICLE. WE CHOSE BIG ISLAND TOYOTA TO PERFORM OUR SERVICE AS WE WERE UNDER THE IMPRESSION THAT WE WERE GETTING THE BEST SERVICE FOR OUR TOYOTA VEHICLE. THE CORROSION DISCOVERED IN DECEMBER WAS SO COMPLETE THAT THERE WAS NO WAY IT WASN'T PRESENT DURING PREVIOUS SERVICES AND TOYOTA DID NOT POINT IT OUT WHEN THEY WERE UNDER THE VEHICLE. NEGLECTING TO CALL ATTENTION TO THE PROBLEM DURING PREVIOUS PAID SERVICES PREVENTED US FROM BEING ABLE TO ADDRESS THE CORROSION ISSUE BEFORE PARTS BEGAN TO FALL OFF AND PERFORATE THE FRAME. AT THIS POINT BIG ISLAND TOYOTA HAS DECLARED THAT THE VEHICLE HAS NO VALUE WHATSOEVER AND THEY WILL NO LONGER PROVIDE SERVICE TO US AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257271February 2, 2009
STRUCTURE:BODY
FJ CRUISER FRONT INNER FENDER IS BULGING OUT INTO THE ENGINE COMPARTMENT. IT APPEARS THE FRONT BODY (HOOD + FENDERS) IS CONSTRUCTED WITH TOO THIN A GAUGE OF STEEL CAUSING EXCESSIVE FRONT BODY PANEL FLEXING AND IT'S GIVING OUT AT THE WEAKEST POINT. I HAVE NOT DONE ANYTHING AT THIS POINT TO CORRECT IT AS I JUST NOTICED IT AND I'M NOW MONITORING ITS PROGRESSION. I AM CONCERNED THAT THE BULGING WILL PROGRESS INTO THE SHEET METAL RIPPING AS IT HAS DONE ON OTHER FJ CRUISERS THUS REDUCING THE EFFECTIVENESS OF THE ENGINEERED CRUMPLE ZONE. THIS IS MY DAILY DRIVER AND I TRANSPORT MY CHILDREN (CURRENTLY 3 AND 5 YRS.) ON A DAILY BASIS. SHOULD I BE CONCERNED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256982January 30, 2009
STRUCTURE:BODY
PASSENGER SIDE FRONT FENDER APRON BEGINNING TO BULGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257002January 30, 2009
STRUCTURE:BODY
INNER FENDER PANEL BUCKLING ABOVE WHEEL WELL, ON PASSENGER SIDE. HAPPENED UNDER NORMAL DRIVING CONDITIONS. CRACK ON OUTSIDE FENDER ALSO. BUCKLE LEADS TO LARGE 3-5 INCH CRACK, AFFECT HOOD CLOSURE AND SECURENESS OF HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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