Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11331889July 1, 2020
STRUCTURE:BODY
PURCHASED A 2007 FJ CRUISER USED AND DISCOVERED THE FRAME IS RUSTING AND DETERIORATING AT AN ALARMING PACE. THE DAMAGE IS EXTENSIVE AND HAS OBVIOUSLY BEEN ONGOING FOR QUITE SOMETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331940July 1, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE DESERT TOYOTA OF TUCSON LOCATED AT 7150 E 22ND ST, TUCSON, AZ 85710, (520) 296-8535, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331392June 29, 2020
STRUCTURE:BODY
FRAME IS RUSTED UNDERNEATH. CAR LOOKS AND DRIVES PERFECTLY. I CRAWLED UNDER AND THE ENTIRE FRAME IS RUSTED. I PURCHASED FROM A DEALER TWO WEEKS AGO. IT HAD 2 OWNERS AND LESS THAN 100000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330779June 25, 2020
STRUCTURE
HAD A VIRINA SAFETY INSPECTION PERFORMED ON 6-25-2020 AND IT WAS FOUND THE FRAME IS COMPLETELY RUSTED OUT. THE VEHICLE CANNOT BE DRIVEN DUE TO SAFETY REASONS. 2007 TOYOTA FJ CRUISER WITH 101000 MILES. NO ACCIDENT OR INJURY BUT VEHICLE IS NOT OPERABLE DUE TO STRUCTURAL FAILURE COULD HAPPEN AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330423June 23, 2020
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
THERE IS RUST ON THE VEHICLE FRAME THAT IS FAR WORSE THAN REASONABLE FOR A VEHICLE OF THIS AGE. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES FROM THIS TIME AND IS KNOWN TO BE CAUSED BY COMPROMISES THAT TOYOTA MADE IN THE MANUFACTURING PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330088June 22, 2020
STRUCTURE:BODY
I BOUGHT MY 2007 TOYOTA FJ BRAND NEW FROM THE DEALER, A YEAR LATER I BROUGHT TO THE ATTENTION OF MY DEALERSHIP THAT THE UNDERSIDE OF MY VEHICLE WAS SHOWING SIGNS OF RUST. I WAS TOLD THAT IT WAS JUST SURFACE RUST NOTHING TO WORRY ABOUT. MY VEHICLE WAS KEPT IN THE GARAGE AND DRIVEN VERY LITTLE ON A YEARLY BASIS DUE TO THE FACT THAT I HAVE OTHER VEHICLES TO DRIVE. I DIDN'T PAY MUCH ATTENTION THROUGHOUT THE YEARS UNTIL I HAD TO GO UNDERNEATH THE VEHICLE TO INVESTIGATING RATTLING NOISES, WHEN I WENT UNDERNEATH THE SITE WAS DISGUSTING RUST WAS EVERYWHERE SERIOUS RUST. I WENT TO TOYOTA THIS WINTER THEY PUT IT ON A LIFT AND TOOK PHOTOGRAPHS THAT WERE TO BE SENT IN TO TOYOTA HEADQUARTERS FOR ANALYSIS THEY PRETTY MUCH TOLD ME AT THE DEALERSHIP THAT I WAS ON MY OWN. ALTHOUGH THERE HAVE BEEN RECALLS ON OTHER TOYOTA VEHICLES BECAUSE OF CHASSIS OR BODY RUST ISSUES NOTHING ON MY FJ CRUISER, I HAVE SPOKEN TO OTHER FJ CRUISER OWNERS IN SOME BUT NOT ALL ARE AFRAID TO DRIVE THEIR VEHICLES DUE TO SAFETY CONCERNS WOULD YOU PLEASE LOOK INTO THIS SEVERE NEGLIGENCE ON THE PART OF TOYOTA THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329319June 17, 2020
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
THE FRAME AND SUSPENSION PIECES ON MY FJ HAVE RUSTED DUE TO POOR COATINGS AND MATERIALS USED BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329320June 17, 2020
STRUCTURE:BODY, SUSPENSION
QUOTING TOYOTA EXACTLY, ' TECH INSPECTED FOUND FRAME ROTTING AWAY WERE LEFT REAR BODY MOUNT MEETS FRAME, CUSTOMER WAS ADVISED TO SPEAK TO TOYOTA NORTH AMERICA CUSTOMER SERVICE.' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328511June 12, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2007 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH WITH A TRAILER ATTACHED TO HIS VEHICLE, THE VEHICLE BEGAN VEERING TO THE RIGHT DUE TO HIGH WINDS. AS THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE, THE VEHICLE FLIPPED AND ROLLED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. BOTH THE CONTACT AND HIS PASSENGER WERE INJURED AT THE SCENE AND WERE TRANSPORTED TO A LOCAL HOSPITAL. BOTH PARTIES WERE TREATED FOR A CONCUSSION AS WELL AS SEVERAL CUTS AND BRUISES ON VARIOUS PARTS OF THEIR BODIES. A POLICE REPORT WAS FILED. NO DAMAGES TO THE TRAILER WERE REPORTED. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT TOW YARD. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11328118June 10, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRESTMONT TOYOTA (730 NJ-23, POMPTON PLAINS, NJ 07444) DUE TO AN ABNORMAL FUEL ODOR OF FUEL. TOYOTA OF MANHATTAN (645 11TH AVE, NEW YORK, NY 10036) AND CRESTMONT TOYOTA (730 NJ-23, POMPTON PLAINS, NJ 07444) AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BE AVAILABLE MAY OF 2020. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327794June 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327115June 3, 2020
AIR BAGS
AIR BAG LIGHT HAS BEEN ON 3 TIMES ALREADY NEVER BEEN IN ACCIDENT AIR BAGS HAVE NEVER DEPLOYED SO WHY ARE ALL THE MODULES BAD AND THE ENTIRE AIR BAG SYSTEM I HEAR ALOT WITH THIS YEAR MAKE AND MODEL AND THE AIRBAGS STOP WORKING THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326701May 31, 2020
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE USED AND AFTER FURTHER INSPECTION BEYOND REMOVING THE LAYER OF UNDERCOATING THAT THE PREVIOUS OWNER HAD APPLIED I NOTICED THAT THE REAR MOUNTS TO THE BODY OF THE VEHICLE HAVE RUSTED AND BROKEN COMPLETELY OFF. FRONT AND REAR BODY MOUNTS ARE RUSTED WITH HOLES THROUGH MOST OF THE BRACKETS. NUMEROUS SPOTS IN THE FRAME ITSELF HAVE RUSTED THROUGH AND SOME SPOTS HAVE REQUIRED PATCHING ALREADY. THE TRAILING ARMS ARE ALSO RUSTED THROUGH AS WELL AS THE SKID PLATE AND WHERE IT CONNECTS TO THE FRAME AND THE RADIATOR SUPPORT IS RUSTED AS WELL. THE VEHICLE IS NOT CURRENTLY INSPECTABLE DUE TO THE FRAME BEING IN THE CONDITION THAT IT IS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326396May 28, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
THE RUST ON THE FRAME IS MIND BLOWING. RUST HOLES IN FRAME AND GAS TANK STRAPS, AND SUSPENSION PARTS. THIS IS DANGERS AND SOMEONE CAN BE INJURED OR DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325596May 22, 2020
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
I REAR ENDED SOMEONE AND I WAS GOING 30MPH APPROX AND MY AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE AREA AND BATTERY CAUGHT ON FIRE
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11324240May 12, 2020
STRUCTURE:BODY
FRAME RUST ON THIS VEHICLE IS OVERWHELMING. IT IS CORRODING EXTENSIVELY, EVEN HAVING TAKEN STEPS TO TREAT IT AND PREVENT FURTHER DISINTEGRATION. HAVING DESCALED THE FRAME AND MANY COMPONENTS AND TREATING EVERYTHING WITH A RUST CONVERSION PRODUCT AND SEALER, MUCH OF IT IS STILL COMING BACK THROUGH. THIS IS EVEN AFTER AVOIDING DRIVING UNDER ANY NEGATIVE WEATHER CONDITIONS. THERE ARE MANY PLACES THAT THE RUST IS JUST EATING ITS WAY BACK THROUGH AGAIN. THERE ARE INDIVIDUAL PARTS THAT COULD BE BROKEN OFF BY HAND DUE TO THE RUST. ALTHOUGH IT SEEMS TO BE FAIRLY STABLE AT THE MOMENT, I AM UNSURE HOW LONG THE FRAME AND STRUCTURE MAY STAY INTACT BEFORE THERE IS A MAJOR MALFUNCTION. THIS INCLUDES THE GAS TANK STRAP THAT IS RUSTING THROUGH AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324253May 12, 2020
UNKNOWN OR OTHER
I PURCHASED THIS LOW MILEAGE TOYOTA FJ CRUISER IN MARCH OF 2020 FROM A USED CAR DEALERSHIP IN WASHINGTON STATE. THE BODY AND INTERIOR ARE IN EXCEPTIONAL CONDITION, HOWEVER UPON POST PURCHASE INSPECTION, THERE IS EXTENSIVE FRAME CORROSION INCLUDING BUT NOT LIMITED TO WELDED JOINTS, FRAME CROSS MEMBERS, AND ATTACHMENT POINTS FOR THE FRONT DOUBLE WISHBONE SUSPENSION. THE CORROSION IS SO SEVERE, IT CAN BE PICKED OFF OF THE FRAME IN LARGE CHUNKS USING A FINGER. THIS LEVEL OF CORROSION IS ABNORMAL, LEADING ME TO BELIEVE IT IS A MANUFACTURING DEFECT. IN ADDITION, I BELIEVE THIS CORROSION COMPROMISES THE VEHICLE'S STRUCTURAL INTEGRITY IN THE EVENT OF A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324296May 12, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
I AM EXPERIENCING SEVER RUST, ESPECIALLY ON THE UNDERSIDE OF MY 2007 TOYOTA FJ CRUISER. THIS HAS CAUSED THE EXHAUST MOUNTS TO BREAK, THE LOSS OF THE SKID PLATE WHICH DETERIORATED AS PARTS OF IT WERE TRYING TO HANG ON AND EVEN MY GAS TANK STRAPS BROKE! THE EXHAUST BROKE WHILE I WAS DRIVING AROUND TOWN FOR WORK BUT I WAS ABLE TO SAFELY PULL OVER AND HAVE A COLLEAGUE TEMPORARILY REATTACH IT. THE SKID PLATE HAPPENED OVER TIME UNTIL IT WAS IN PIECES AND HAD TO BE REMOVED THE REST OF THE WAY AND THE GAS TANK STRAP HAPPENED ON A ROAD TRIP IN NORTHERN MICHIGAN AND WE WERE ABLE TO RATCHET STRAP IT BACK IN PLACE FOR THE REST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321139April 14, 2020
POWER TRAIN
REAR DIFFERENTIAL CARRIER IS BAD. THIS IS A KNOWN PROBLEM TO TOYOTA; BAD GEARS IN 2007 MODELS. THEY CORRECTED IT IN 2010 WITH UPGRADED GEARS. THIS SHOULD HAVE BEEN RECALLED BY TOYOTA SINCE THEY WERE AWARE OF THE PROBLEM.MY FJ HAS ONLY 80,000 MILES AND NO REAR END SHOULD GO OUT AT THIS LOW MILEAGE.THE REPAIRS FOR THIS AT TOYOTA SERVICE CENTER IS $4,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318876March 21, 2020
SUSPENSION
THE FRAME HAS MAJOR RUST , SCALING, HOLES AND FALLING APART MAKING THE VEHICLE UNSAFE, I BOUGHT THE CAR IN TO BE REPAIRED AND WAS TOLD THE FRAME IS ROTTING FROM THE INSIDE OUT , THAT IT SHOULD NOT BE DRIVEN TILL FRAME IS REPLACED OR REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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