Toyota Camry Complaints

19,642 consumer complaints on file.

#764692July 24, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C WATER BACKUP FLOODED ENTIRE INTERIOR OF CAR. TOLD THAT THIS IS NORMAL, AVERAGE FOR TOYOTA, NOT COVERED BY WARRANTY. MULTIPLE CONTACTS, MULTIPLE E-MAILS 17 DAYS FLOOD INTERIOR. CAR MAINTAINED WITH ALL NECESSARY CHECKS, EVEN 15,000 COMPLETE OVERHALL. I HAVE DRIVEN EVERY AMERICAN MAKE FOR 40 YEARS, NEVER HAD EXTERIOR OR INTERIOR LEAKS. THIS CAR HAS OTHER MALFUNCTIONS. TOYOTA CLAIMS A/C FLOODING NORMAL??? WHY DOESN'T THE PUBLIC KNOW, WHAT ABOUT ALL RATINGS? NOT COVERED UNDER WARRANTY OF 36/36,000? CLASS ACTION, RECALLS ANY? A/C HOSE TWO INCHES FROM NORMAL ROADS, CONSUMERS ARE RSPONSIBLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566812July 23, 2002
STRUCTURE:BODY:DOOR, SUSPENSION, VISIBILITY:WINDSHIELD
CONSUMER STATES THE DOOR LOCK MOTOR WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764591July 22, 2002
STEERING:HYDRAULIC POWER ASSIST:PUMP
THIS IS THE SECOND POWER STEERING PUMP THAT HAS FAILED ON MY TOYOTA CAMRY WHICH WAS PURCHASED NEW.THE FIRST PUMP FAILED AT 7,800 MILES AND NOW THE FRONT SEAL IS LEAKING ON THE REPLACEMENT PUMP AT 76,243 MILES. THIS IS UNACCEPTBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014422July 22, 2002
SUSPENSION:FRONT
VEHICLE HAS BEEN BACK IN REPAIR SHOP SEVERAL TIMES FOR PULLING TO LEFT. AS SPEED INCREASES PULLING BECOMES MORE SEVERE. FRONT TIRES WERE CHANGED WITH ADDITIONAL TO FRONT ALIGNMENT. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764549July 22, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON 2/9/2002 DRIVING ON THE 55 CLOSE TO THE 91 FREEWAY WE NOTICED SMOKE COMING FROM THE VENTS OF THE PASSENGER SIDE OF THE CAR. WE BARELY HAD TIME TO PARK IT ON THE SIDE OF THE ROAD THE BRAKES WERE ALREADY BURNING SO WE HAD TO COAST TO A COMPLETE STOP.WE RAN AWAY FROM THE CAR FOR IT WAS ALREADY IGNITED WITH FLAMES WHEN WE GOT TO ANOTHER CAR THAT HAD STOPPED TO HELP US THE CAR BLEW UP LEAVING THE FRAME ONLY ORANGE COUNTY FIRE DEPT ASSISTED US .AND DECLARED THE CAR A TOTAL LOSS. WE THEN CONTACTED TOYOTA WHO THEN SAID IT WAS OUR FAULT AND WE HAD TO PAY FOR THE CAR.THECAR WAS AND STILL IS UNDER WARRANTY WHICH EXPIRES ON 4/16/2004 UPON PURCHASING THE VEHICLE TOYOTA SOLD US LOJACK THEFT SYSTEM 2 DAYS LATER THEY CAME OUT TO OUR HOUSE AND INSTALLED IT THE ONLY MAINTENANCE DONE ON THIS CAR WAS LOJACK AND MY BROTHER ADDED 1/2 QUART OF OIL NO MAINTENANCE WAS NEEDED AT THE TIME OF THE FIRE. I BOUGHT THE CAR WITH 318076 MILES ON IT AND IT HAD 40100 AT THE TIME OF THE FIRE. TOYOTA SAYS THAT THEY ARE NOT AT FAULT ,THAT I AM FOR NOT HAVING PROPER MAINTENACE DONE TO THE CAR AND IT IS NOT A MANUFACTURER DEFECT OR DESIGN THEREFORE THEY SAY THAT I AM LIABLE FOR THE WHOLE BILL WHICH I FEEL AND KNOW THAT THEY ARE WRONG IT WAS UNDER WARRANTY AND THEY NEEDED TO CHECK OUT THE FACTS BEFORE LEAVING ME WITHOUT A CAR AND NOW A BAD DEBT. I TOLD THEM I STILL HAD THE PAYMENTS PUT UP AND WAS WILLING TO DELIVER THE PAYMENTS IF THEY COMPENSATED ME WITH ANOTHER CAR OR JUST MAKE ME SEE WHERE IT IS MY FAULT. PLEASE ADVISE AND LET ME KNOW SOMETHING SOON FOR THEY WANT TO SUE ME FOR THIS I NEED HELP THANK YOU SO MUCH YOLANDA GAMBOA 9123 ADMIRALTY AVE RIVERSIDE, CA.92503 909-689-9805. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764382July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MIDAS IN FORESTVILLE, MD DID NOT PUT ANY OIL IN MY CAR AND NOW THE ENGINE IS GONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014173July 17, 2002
VEHICLE SPEED CONTROL
WHILE PULLING INTO A PARKING SPACE VEHICLE SUDDENLY ACCELERATED, JUMPING THE CURB AND CRASHING INTO A BUILDING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764363July 17, 2002
TIRES
TIRES TOTALLY CAME APART WHERE SIDEWALL AND TREAD MEET WHILE DRIVING AT HIGHWAY SPEED. THESE TIRES SEEMED DEFECTIVE WHEN NEW AND WERE REPORTED TO MANUFACTURER AND EXAMINED BY DEALER. BOTH SAID THEY WERE OK, BUT OBVIOUSLY THEY WERE WRONG! CAR SUSTAINED DAMAGE TO PASSENGER DOOR, BUT FORTUNATELY NO ONE WAS INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764312July 16, 2002
SERVICE BRAKES, AIR:ANTILOCK
01/2001 - 03/2001 4 WHEEL ABS. INTERMITTENT OCCURRENCE OF THE FOLLOWING: ABS FUNCTIONING OR BRAKES OPERATING WHEN BRAKE PEDAL IS NOT DEPRESSED. NOTICE WHILE DRIVING ON HIGHWAY, CAR STARTS TO VIBRATE EXCESSIVELY FROM UNNEEDED BRAKING. THE PROBLEM GOES AWAY AS DRIVING CONTINUES. AFTER 1 INCIDENT TOOK CAR TO A REPAIR STATION BECAUSE I NEEDED TO APPLY THE GAS PEDAL TO GO DOWN HILL TO KEEP CAR GOING AT SPEED LIMIT (WHERE USUALLY CAR WILL ROLL AT SPEED LIMIT). CAR PUT ON RACKS AND FOUND BRAKES WERE EXTREMELY HOT. ALL WHEELS COULD NOT BE HAND TURNED. AFTER BRAKES COOLED PROBLEM WAS ABLE TO DRIVE CAR NORMALLY. HAD 4 OCCURRENCES OF THIS IN LAST 3 MONTHS. TOOK CAR TO DEALER AND PROBLEM DID NOT OCCUR. DEALER SAID THERE WAS NO SENSE IS TAKING THINGS APART WHEN THERE WERE NO SYMPTOMS. 03/2001 TOOK CAR BACK TO DEALER 3 WEEKS LATER. LATEST EXPERIENCE WAS THAT BRAKES WERE NOW FAILING. PEDAL WENT LOW WHEN APPLYING BRAKES. DEALER SAID BRAKE FLUID WAS CONTAMINTATED AND WARRANTY IS NOW VOID. DEALER MENTIONED THAT 1 WEEK EARLIER ANOTHER CAR CAME IN WITH CONTAMINATED BRAKE FLUID. DEALER SAYS THAT DUE TO CONTAMINATION, THEY NEED TO REPLACE ALMOST ENTIRE BRAKING SYSTEM (CALIPERS, LINES, MASTER, ABS SENSORS) THIS WAS ESTIMATED AT OVER $3,000. TOLD DEALER TO TRY AND ONLY FLUSH BRAKE FLUID. HE SAID COULD DO THIS BUT THEY WOULD ALSO NEED TO REPLACE THE MASTER SINCE BRAKE PEDAL WAS GOING LOW. DEALER ALSO SAID THAT THEY (TOYOTA) WOULD NOT BE RESPONSIBLE FOR ANY BRAKE FAILURE THAT OCCURRED FOLLOWING THIS COMPROMISED REPAIR ALTERNATIVE. DEALER CALLED LATER AND SAID FRONT ROTORS ALSO NEED TO BE REPLACED BECAUSE THEY ARE BEYOND TOLERANCE FOR RESURFACING. AGREED TO THE CHANGE. (TOTAL COST OF REPAIRS: $1,000) 09/2001 THE CAR OPERATED FINE FOR ALMOST SIX MONTHS. NOTICE THAT AT AROUND THE 60 MPH RANGE, VIBRATION STARTS TO OCCUR. APPEARS TO BE THE EARLY SYMPTOMS OF THE ABS STARTING TO FUNCTION WITHOUT DEPRESSING BRAKES (AGAIN). IMO PROBLEM IS THE ABS STARTING TO FUNCTION BY ITSELF. PROBLEM STOPPED *
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764319July 16, 2002
VEHICLE SPEED CONTROL:CRUISE CONTROL
HIGH IDLE SPEED ON COLD ENGINE, FIRST SHIFT INTO DRIVE IS VERY HARSH .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013984July 16, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 15 MPH. UPON IMPACT, NEITHER FRONTAL OR SIDE AIR BAGS DEPLOYED. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8013908July 15, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING THORTTLE GOT STUCK AND CONSUMER COULD NOT STOP VEHICLE. CONSUMER HAD AN ACCIDENT. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764234July 14, 2002
SEAT BELTS:FRONT:WEBBING
SHOULDER HARNESS CROSSES NECK OF 5'0" DRIVER OR PASSENGER, EVEN AT EXTREME SETTINGS OF SEAT AND HARNESS ANCHOR POINTS. HARNESS SHOULD CROSS SHOULDER OVER BONE, RATHER THAN SOFT TISSUE. SEAT BELT EXTENDERS HAVE BEEN USED BY THIS OCCUPANT IN OTHER BRAND VEHICLES WITH SUCCESS. THESE EXTENDERS WERE FURNISHED BY THE AUTO MANUFACTURERS. ALTHOUGH TOYOTA MANUFACTURES AND OFFERS THIS DEVICE, THEY WILL ONLY PROVIDE IT ON THE BASIS OF OBESITY SUFFICIENT TO PREVENT BUCKLING THE HARNESS; THERE IS NO PROVISION IN THEIR WRITTEN GUIDELINES FOR SHORT STATURE USERS OF NORMAL GIRTH. TOYOTA FURTHER STATES THAT THEIR ENGINEERING DATA INDICATES THAT PASSING THE BELT ACROSS THE NECK IS AN ACCEPTABLE CONDITION. AS AN ENGINEER I TAKE EXCEPTION TO THIS STATEMENT AND BELIEVE THAT ALL SIMILAR TOYOTA SHOULDER HARNESS ASSEMBLIES ARE EQUALLY DEFECTIVE. I REQUEST A FORMAL REPLY TO THIS EMAIL. ---- THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566665July 12, 2002
SUSPENSION
CONSUMER PURCHASED VEHICLE AND IT WAS EXPERIENCING A SLIGHT PULL TO THE LEFT. DRIVING OF THE VEHICLE, THE SLIGHT PULL IS VERY PRONOUNCED. THE DEGREE OF PULL REQUIRES A SIGNIFICANT RIGHT TURN TORQUE ON THE STEERING WHEEL IN ORDER TO MAINTAIN A STRAIGHT TRACK. VEHICLE ALIGHNMENT WAS CHECKED AND WERE FOUND TO BE OUT OF SPECIFICATIONS. VEHICLE CONTINUES TO EXHIBIT A STRONG PULL TO THE LEFT. ALL ATTEMPTS TO PINPOINT THE CAUSE HAS BEEN UNSUCCESSFUL.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764124July 12, 2002
TIRES
THE CAMRY SE MODEL EQUIPPED WITH SPORT TIRES(BRIDGESTONE TURANZA IN THIS CASE) WILL NOT FUNCTION IN ANY LEVEL OF SNOWFALL. I HAVE HAD EASILY OVER 10 INCIDENTS OF NOT BEING ABLE TO STOP THE VEHICLE...MORE INCIDENTS OF NOT BEING ABLE TO GET STARTED IN RIDICULOUSLY LIGHT SNOW CONDITIONS. I HAD AN ACCIDENT WHERE I REAR-ENDED A CAR WHILE DOING 10 MPH BECAUSE I COMPLETELY LOST ANY CAPABILITY OF STOPPING. I HAVE HAD 5 OTHER PEOPLE DRIVE THE CAR AND EVERY ONE OF THEM COULD NOT BELIEVE THE LACK OF TRACTION. MY INSURANCE AGENT OWNS A CAMRY LE WITH COMPLETELY DIFFERENT TIRES AND CLAIMS THE CAR IS EXCELLENT IN THE SNOW. I CALLED TOYOTA AND THEY SAID THAT THERE ARE NO OTHER COMPLAINTS ON THIS...BULL!!! ...THE DEALER WHERE I TAKE THIS CAR FOR SERVICE SAID THAT THERE HAVE BEEN NUMEROUS COMPLAINTS IN REGARD TO THIS SE SITUATION BUT THEY CAN'T DO ANYTHING ABOUT IT BECAUSE IT'S A MANUFACTURER / TIRE ISSUE. THEY TELL YOU TO CALL TOYOTA ONLY TO HAVE CORPORATE TELL YOU TO GET LOST. I FEEL THAT YOU NEED TO DO SOMETHING ABOUT THIS NOW!...THERE ARE MANY MANY SE OWNERS HAVING THE SAME PROBLEM .. IT IS DANGEROUS! SOMEBODY IS GOING TO GET KILLED! ...I NOW HAVE 2 CHOICES ...SPEND 500.00 ON NEW TIRES SO MY FAMILY CAN BE SAFE OR TRADE THIS IN AND TAKE A HUGE MONETARY HIT. HOW IS IT POSSIBLE THAT TOYOTA IS NOT REQUIRED TO TEST THIS CAR WITH THESE TIRES IN SNOW CONDITIONS BEFORE PUTTING PEOPLE IN HARM'S WAY? THEIR SERVICE PEOPLE ADMIT THAT THESE TIRES ARE TOO HARD AND THE CAR IS TOO LIGHT ....A RECALL SHOULD BE MANDATED TO HAVE TOYOTA REPLACE THESE TIRES NOW!*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013825July 12, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
WHILE CONSUMER WALKED AROUND THE CAR NOTICED THAT TAIL LIGHTS WERE INOPERABLE. THERE WAS NO WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566640July 11, 2002
AIR BAGS:FRONTAL
CONSUMER IS WRITING ON BEHALF OF SON (LUKE HIGH) WHO WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS DEPLOYED VIOLENTLY. DRIVER SUSTAINED SOME FACIAL INJURIES AND IS EXPERIENCING TINNITUS AND SOUND SENSITIVITY IN HIS LEFT EAR. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#566643July 11, 2002
STRUCTURE
TWICE A MOUSE GOTTEN INTO THE VEHICLE'S FRESH AIR DUCT OF THE HEATER AND A/C SYSTEM. THE DEALER WAS UNABLE TO LOCATE THE OPENING THROUGH WHICH THE MOUSE ENTERED BUT ASSUMED IT WAS PROBABLY IN THE AREA OF THE FIREWALL. THE CONSUMER STATES THAT THE VEHICLE HAD A FAULTY DESIGN AND SHOULD BE CORRECTED BY RECALL. *YH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764083July 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
SUDDEN ACCELLERATION OF CAR. BRAKES WOULD NOT STOP VEHICLE. HAD TO PUT CAR IN "PARK" TO STOP VEHICLE. ENGINE CONTINUED TO REV AS IF GAS PEDAL PUSHED TO FLOOR. DEALER CAN'T FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764019July 9, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS IN PARKED POSITION AT DEPARTMENT STORE, SMOKE COMING FROM ENGINE COMPARTMENT UNDER HOOD, #4 CRANKSHAFT ROD BROKE AND PENETRATED CAST IRON BLOCK, SPRAYING SHRAPNEL & HOT OIL THROUGH THE AREA, PENETRATING RADIATOR CORE. VEHICLE WAS TOWED TO LOCAL TOYOTA DEALERSHIP (CROWN TOYOTA, ONTARIO) FOR DIAGNOSIS OF PROBLEM AND ESTIMATE FOR SUBSEQUENT REPAIRS. TOYOTA SERVICE MANAGER CONTACTED TWO DAYS LATER AND ADVISED IT WASN'T DUE TO DEFECTIVE TOYOTA PART(S). SERVICE MANAGER STATES HE CONTACTED DISTRICT MANAGER FOR TOYOTA'S WESTERN REGION, STATES THE VEHICLE WAS OUT OF WARRANTY, IT'S YOUR PROBLEM. WEEK PREVIOUSLY, OWNER RECEIVES LETTER FROM TOYOTA EXPLAINING "OIL GEL PROBLEM" ADVISED SERVICE MANAGER OF THIS ISSUE, STATES I NEED TO VERIFY OIL & MAINTENANCE RECORDS FOR THIS VEHICLE. SAME ARE PRODUCED FOR INSPECTION & "FORWARDED" TO DISTRICT MANAGER. TOYOTA'S POSITION IS TOO BAD IT'S OUT OF WARRANTY! VEHICLE IS TOWED TO PERSONAL MECHANIC, WHOM CHANGES ENGINE COMPONENTS & RADIATOR, STATES PROBLEM WAS DEFECTIVE OIL PUMP BALANCER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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