Toyota Avalon Complaints (2019)

72 consumer complaints on file.

#11282119November 25, 2019
POWER TRAIN
THESE ISSUES OCCUR CONSISTENTLY WHILE DRIVING ON A LOCAL SIDE STREETS AT LOW SPEEDS, BETWEEN 0-35 MPH. (1) WHEN EXECUTING A STOP AND GO EITHER AT A STOP LIGHT OR A STOP SIGN, MY 2019 AVALON XLE EMITS A "JERKING" MOTION BEFORE IT DECIDES TO KICK INTO GEAR. THE "JERKING" CAN EASILY BE FELT INSIDE THE VEHICLE. THERE ARE MULTIPLE DRIVERS EXPERIENCING THIS "JERKING". I THOUGHT THE "JERKING" WAS OCCURRING WHILE THE VEHICLE WAS WARNING UP, BUT "JERKING" OCCURS AT ALL TIMES. (2) WHEN TRAVELLING AT 30-35 MPH, AND AFTER RELEASING PRESSURE OFF THE ACCELERATOR, THE VEHICLE FEELS LIKE IF THE BRAKES ARE SLOWLY BEING APPLIED INSTEAD OF COASTING DOWN THE STREET. I BELIEVE THE TRANSMISSION IS DOWNSHIFTING IN SUCH A WAY THAT IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THE ABOVE ISSUES HAVE BEEN OCCURRING SINCE PURCHASING THE VEHICLE WITH LESS THAN 10 MILES ON THE ODOMETER. I WAS TOLD TO WAIT FOR A TOYOTA SERVICE BULLETIN TO BE PUBLISHED, BUT I DID NOT RECEIVE ANY GUARANTEE THAT SUCH A BULLETIN WOULD EVER BE PUBLISHED. I HAVE FILED SEVERAL CASES AT TOYOTA HEADQUARTERS AND WAS TOLD MY CASE WOULD BE REVIEWED BY THE TRANSMISSION ENGINEERING DEPARTMENT. AGAIN, NO GUARANTEE THAT THE TRANSMISSION ENGINEERING DEPARTMENT WOULD EVER REVIEW MY CASE. AND I HAVE NOT RECEIVED ANY RESPONSES OR FOLLOW UPS EMAILS FROM TOYOTA HEADQUARTERS RE: MY 2019 AVALON TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279958November 14, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AT 3600 MILES, WHILE DRIVING ON A CITY STREET, CAN CHECK ENGINE LIGHT CAME ON PLUS ALL THE OTHER WARNING LIGHTS AND MALFUNCTION MESSAGES ABOUT EVERY SENSOR IN THE CAR, CAR LOST POWER AND ACCELERATION, ENGINE STARTS SOMETIMES ONLY. DEALER DIAGNOSIS WAS A FULL TANK OF E85 GAS, GAS STATION DOES NOT SELL THAT AND NO ANY OTHER COMPLAINT OF E85. DID MY OWN TESTING, DOESN'T SEEM LIKE ANY ETHANOL IN GAS. I SAVED ALL THE GAS FOR FURTHER TESTING. I COMPLAINED TO TOYOTA CORP BUT THEY STOOD BY AND SUPPORTED THE DEALER DIAGNOSIS. GAS STATION INSURANCE CARRIER DENIED THE CLAIM. EVEN IF IT WAS E85 GAS, THIS SHOULDN'T HAVE ALL THIS IMPACT ON THIS AVALON AND ITS COMPUTER SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278189November 4, 2019
SUSPENSION, UNKNOWN OR OTHER
*** SUSPENSION & OE TIRE BRIDGESTON EL440 - ROLLING WHILE CORNERING ON UNEVEN/BUMPY ROAD - NOT SURE BUT I FEEL TIRE STANDING WAVE SOMETIMES - I REPLACED IT WITH MICHELIN PREMIER A/S AND GOT BETTER GRIP AND 50%-LESS-ROLLING EFFECT. *** BLIND SPOT MONITOR(BSM) IS UNRELIABLE - NOT PROPERLY WORKS SOMETIMES - IT CANNOT DETECT A CAR PASSING BY AT HIGH SPEED. - IT CANNOT DETECT A CAR AT A TINY BIT OVER PERMISSIBLE ANGLE, ESPECIALLY MERGING ROAD. (I FEEL THAT BSM ANGLE IS TOO NARROW OR SHORT AND IT WORKS ONLY WHEN THE OBJECT IS EXACT PARALLEL TO MY CAR.) - I WOULD LIKE THIS BSM TO BE ALWAYS ON AT ANY TIME AND CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270499October 23, 2019
SUSPENSION, WHEELS
WHEN DRIVING OUR NEW 2019 TOYOTA AVALON DOWN THE FREEWAY IT WANDERS AND MOVES AROUND . THE CAR SEEMS TO CHASE THE SMALL LINES THAT ARE GROUND INTO CONCRETE FREEWAY. I TOOK .THE CAR BACK TO THE TOYOTA DEALERSHIP AND THE CHECKED THE 4 WHEEL ALIGNMENT, WHICH WAS WITHIN PERFECT SPECS. THE CAR STILL CONTINUES TO DRIFT AND WANDER TO THE POINT THAT IT SEEMS UNSAFE. I CONTACTED TOYOTA CORPORATE WARRANTY. THEY OPENED A CASE # 1909232297. THEY TOLD ME A TOYOTA FIELD ENGINEER WOULD COME OUT AND DRIVE THE CAR TO ASSESS THE PROBLEM. I RECEIVED A CALL TODAY FROM TOYOTA CORPORATE INFORMING ME THAT THEY WHERE NOT SEND ANYONE OUT. WE SHOULD SIMPLY DEAL WITH THE PROBLEM ON OUR OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246041August 23, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION - NEW VEHICLE NEWLY PURCHASED 2019 TOYOTA AVALON XLE (6 CYL) HAS EXCESSIVE OIL CONSUMPTION. REQUIRED ADDITION OF 2 QUARTS OF OIL AT 2,000 MILES. NO LEAKS EVIDENT UNDER CAR. AT 3,100 "LOW OIL" LIGHT CAME ON, BUT COULD NOT CHECK BECAUSE DEALER TAPED DIPSTICK TO PREVENT ME FROM CHECKING. DEALER TEARING APART ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241658August 5, 2019
STRUCTURE:BODY, SERVICE BRAKES
MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING AND ANOTHER OBJECT IS BLOCKING THE PATH. MY QUESTION - WHAT HAPPENED TO THESE SAFETY FEATURES. MY HUSBAND LEFT THAT ACCIDENT AND DROVE ABOUT 1 BLOCK DOWN THE STREET, RUNNING THE END OF THE YELLOW LIGHT AND INTO RED LIGHT, AND HIT THE RIGHT REAR OF ANOTHER VEHICLE. HIS VEHICLE THEN DROVE OUT-OF-CONTROL INTO THE CORNER PLANTER AND HIT A SIGN, WHICH THEN FELL ONTO TWO VEHICLES. IT IS MY UNDERSTANDING THAT AFTER HE HIT THE TAIL OF THE VEHICLE, HIS VEHICLE SPED UP INTO THAT PLANTER AREA. AGAIN, THE VEHICLE IS EQUIPPED WITH THE SAFETY FEATURES THAT ARE SUPPOSED TO SLOW OR STOP THE VEHICLE - BUT DIDN'T. MY HUSBAND WAS IN THE WRONG - AND SHOULD NOT HAVE BEEN DRIVING. HOWEVER, HE WAS THE ONE HURT THE WORST WITH 7 BROKEN RIBS, A BROKEN FEMUR, A BROKEN NOSE, AN INJURY TO THE SPLEEN AND BLEEDING ON THE BRAIN. MY CONCERN IS THE FUNCTIONING OF THE SAFETY FEATURES THAT TOYOTA DEALERS ARE TOUTING ABOUT THE VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11228593July 1, 2019
ENGINE
TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195557April 11, 2019
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2019 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS IN STOP AND GO TRAFFIC, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED AND SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF CEDAR PARK (5600 183A, LEANDER, TX 78641, (512) 379-7575) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED, BUT STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1904010349. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE LOCAL DEALER. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193319April 2, 2019
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE ROAD WITH THE ADAPTIVE CRUISE CONTROL ON THE CAR RANDOMLY SLAMS ON THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. IT HAS HAPPENED ON HIGHWAY DRIVING AND STREET DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183716March 3, 2019
ELECTRICAL SYSTEM
REPORTED THIS TO DEALER. THEY COULDN'T FIND ANYTHING WRONG AT THE TIME. KEEPS HAPPENING : BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT MALFUNCTION ALERTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181381February 20, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 TOYOTA AVOLON. THE CONTACT STATED THAT THERE WAS DISCOLORATION ON THE HEADLIGHT UNITS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD CLEARLY AT NIGHT AND HIS VISION WAS IMPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF TORRANCE (2909 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 271-2340) TO BE DIAGNOSED; HOWEVER, FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172808January 29, 2019
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS, UNKNOWN OR OTHER
BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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