Toyota Avalon Complaints

29 consumer complaints on file.

#11740440May 27, 2026
ENGINE
After a maintenance service, i was made aware of an oil leak from where the bank 1 head gasket meets the timing cover. Verbally quoted for $6500 due to the “extensive labor” costs of replacing the gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739543May 22, 2026
SEAT BELTS, AIR BAGS
Went to dealer cause air bag malfunction came on they said it was the driver seat belt clicker being faulty. They wanted 250 to fix it. I fixed it myself for 50. To find out it was the passenger clicker. They have a recall on the passenger but dealer lied said it was driver side to get me to pay n them 250
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730274April 9, 2026
AIR BAGS
We have received a recall for the sensors and airbag on our car back in December of 2023. Every time we call the dealership they tell us they can't get a send because the parts are not available. I cannot seem to get any movement with this. I've tried to contacting Toyota corporate but their website leaves much to be desired to contact anybody about this. So I am here asking for you to help me. I think waiting for over 2 years for a safety recall is beyond reasonable. We need to find some remedies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707942December 30, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Infotainment screen went black when car had 42,000mi. Took to toyota dealer and charged $200 for same reset i did at home also charging ports do not work. Can't get any gps or anything information on car through screen all Took place in 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702020November 29, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 11/27/25 around 11:30 am , I went to stop at a stop sign before approaching the main road. I went to stop at the stop sign and hit the brakes as I proceded to turn left on to the main Road there was a car coming on the main road and I hit my brakes to stop from causing me to run into him when I hit the brakes to avoid hitting the other car , the brakes locked and would not stop the car. Causing the car to swerve and hit the car, went to the other side of the street , hit a pole , and damaged my left and right back and front of my car and hit the other car as well. It was not the first time that the brakes did this to me, however the first time that that happened thankfully I did not hit anyone on the on going road , but the brakes freed up and I continued driving. This timethe brakes froze and the car went out of control. I almost lost my life me and my husband who was a passenger in the car. The person whom I hit in the other car saw that I tried to stop and the car went out of control. The car would not stop. I am concerned because for a long time I have been telling the dealer when I go for service I complained about the knocking of the brakes when I press to stop. They said nothing is wrong and they never did anything about it. Now today I went to the dealer to complain about the accident I was in and wanted them to inspect the brakes. They wanted to charge me 199.00 and I refused to have them diagnose the car because this appears to be problem with the car and nothing on my part. It may be a sensor issue or something. I felt that the car was being operated remotley in other words I had no control the car spinned out of control and the brake system did not work. I want to get rid of this car because I have had 4 accidents with this car since I purchased it in May of 2022. I am now afraid to drive the car after this incident. Please someone help me with this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699477November 14, 2025
AIR BAGS
The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678629August 5, 2025
AIR BAGS
There is no remedy available to fix the OCS sensor in front passenger seat of our 2021 Toyota Avalon. We are scared to drive it. What are our options since Toyota will not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678360August 4, 2025
AIR BAGS
My vehicle is under Safety Recall 23V865 (Toyota dealer reference 23TB15) due to potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may prevent the airbag from deploying properly. The recall was issued in December 2023, and as of August 2025, there is still no available remedy. Toyota originally estimated a fix by Q3 of 2024, but it is now overdue. This unresolved issue puts passenger safety at risk in the event of a crash. I have contacted dealerships and checked for updates, but no solution has been provided. I believe this delay is unacceptable for a critical safety defect and request NHTSA to investigate the remedy timeline and pressure Toyota to provide a fix or alternative solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659486May 7, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654766April 15, 2025
AIR BAGS
The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647108March 8, 2025
AIR BAGS
SAFETY DEFECT IN FRONT PASSENGER SEAT NOT REMEDIED IN OVER ONE YEAR. TOYOTA IS CLEARLY NOT GOING TO FIX SAFETY PROBLEM AS IT WILL COST MORE TO REMEDY THAN THE COST OF DEATHS AND INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646823March 6, 2025
AIR BAGS
I am writing to formally express my deep concern and dissatisfaction regarding the unresolved airbag recall on my 2021 Toyota Avalon. It has now been over a year since this recall was issued, and despite my repeated efforts to resolve the issue, Toyota has yet to provide a viable solution. This delay has left me feeling unsafe, not only for myself but also for my [XXX] and [XXX] children. The safety of my family is at risk, and I can no longer accept this situation. For more than a year, I have been forced to use a loaner vehicle, which is both financially draining and time-consuming. This has caused significant disruptions in my personal and professional life, taking time away from my work and family. It is unacceptable that I have had to continue using a loaner vehicle for this extended period, especially when the issue remains unresolved. Furthermore, my attempts to resolve this matter with Toyota have been met with rude and unhelpful responses from your service agencies. The lack of support and professionalism has only intensified my frustration. Given that it has been over a year without any solution, I no longer find it acceptable to simply wait for a fix that may or may not come in a timely manner. At this point, I am requesting that my 2021 Toyota Avalon be replaced immediately. The ongoing delay and lack of resolution have made it clear that repairing the vehicle is no longer a satisfactory solution. The safety of my family is my top priority, and I demand a prompt and appropriate resolution to this matter. Please consider this an urgent request for action. I expect a response and a clear plan of action within the next [reasonable timeframe, e.g., 5 business days]. If this matter is not resolved, I will be forced to explore further actions, including seeking legal counsel. Thank you for your immediate attention to this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644783February 25, 2025
AIR BAGS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635159January 9, 2025
ENGINE
While driving our 2021 Avalon on a busy interstate,the engine failed on us unexpectantly. This cathostrophic failure without warning startled my finance and ruined xmas holidays. The car was towed to a local Toyota dealership who diagnosed the issue as low oil pressure which prevented oil reaching the top engine ultimately collapsing the rocker arm. Oddly enough the technician shared it was not low on oil nor were there any signs of le. We were informed the engine must be replaced. We purchased the vehicle with 56K and just hit 69K. We've been responsible with routine maintenance and have service reports to support services performed from the original owner and us. When contacting Toyota to report the issue, the advocates and resolution team did not offer any service campaigns or good will programs to cover any out of pocket expenses. They acted as if we should hold the dealership who sold us the car liable ignoring any possibility of a defective engine. There is NO good reason why any engine with only 69k miles should fail this sudden. There are similar reports of class action suits currently against Toyota on other engines and they ignore all accounts of owning any portion of the repair due to the car not being sold from a Toyota dealership and being over the 60k power train warranty. Regardless of the warranty the manufacturer name is on the vehicle and all accounts of this issue are indicators of a defect. Our voices may have not be strong enough for them to make us whole at this moment. Not only was this a dangerous situation for my family, but the expenses to replace the engine in such a short time is ridiculous. A company with such a high reputation not to mention high revenue and EBITA should not ignore the voice of the customer. My hope is other customers unite and voice any similar concern similar to ours. This experience has changed my mind how much I value Toyota.There are core principles & expectations car manufacturers should stand by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626075November 18, 2024
AIR BAGS, SEAT BELTS
SEATS ARE NOT REGISTERING FOR AIR BAG AND THE MIDDLE BACK SEAT BELT ALARM GOES OFF SAYING TO PUT SEAT BELT ON, BUT NO ONE IS SITTING IN BACK SEAT. SO WHILE I'M DRIVING I HAVE TO PULL OVER AND PLUG SEAT BELT IN TO GET THE SEATBELT WARNING SOUND TO STOP. THE SEATBELT IS NOT REGISTERING IN THE BACK SEAT AND THE FRONT SEAT IS NOT REGISTERING SOMEONE IS SITTING THERE FOR THE AIRBAG. IT DOESN'T REGISTER MY GRANDSON OR MY SON, WHICH IS DANGEROUS. KIDS ARE INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622606October 29, 2024
AIR BAGS
Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available When will this be resolved? Can Toyota inspect my vehicle now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619388October 11, 2024
AIR BAGS
The contact owns a 2021 Toyota Avalon. The contact received a notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603805July 22, 2024
AIR BAGS
The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526902June 13, 2023
TIRES
The vehicle was proceeding on the freeway when the drivers side rear tire blew out and went completely flat. The low pressure tire warning system that alerted us never indicated that the air pressure was low or getting low, but rather it had instantly dropped to 0 PSI. There was no integrity left to the tire which posed an extreme safety hazard to the stability of the vehicle. Upon contacting Bridgestone I was asked to have a third party company inspect the tire to which we complied. The inspection revealed that the tire had suffered a failure due to a manufacturing defect and not wear/tear or accidental damage. The tires equipped on the vehicle are approximately one year old with less than 3,800 miles on them. Bridgestone is refusing to honor a replacement due to their defect unless I purchase an extended warranty for all 4 tires. Tire Size: 215 / 55 R 17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524719May 31, 2023
UNKNOWN OR OTHER
I was driving home from work. I was on the the highway driving approximately 55 mph. All of a sudden I heard what can only be described as a gun shot or explosion. It was extremely loud and it almost caused me to run into the guardrail. I then heard glass falling onto the safety shield of my moonroof. I got home and inspected the moonroof and there was a large hole in the moonroof. The glass appeared to push out from inside the car. There were zero signs that this would happen. The moonroof is never used. It was approximately 75 degrees and partly cloudy when this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Avalon