Toyota Avalon Complaints (2014)

114 consumer complaints on file.

#11299563January 15, 2020
UNKNOWN OR OTHER
REAR HEADLINER TO VEHICLE IS BECOMING DETACHED FROM INTERIOR ROOF. THIS IS APPEARING AT REAR WINDSHIELD AREA WHICH IS COMPROMISING INHIBITING THE VIEW, SAFETY ISSUE. VEHICLE HAS 42,400 MILES BUT OVER A YEAR OUT OF WARRANTY. THIS APPEARED IN DECEMBER 2019. SHOULD NOT OF HAPPENED TO A VEHICLE OF THIS AGE/MILES. TOYOTA HAS SAID THIS WILL BE A ONE TIME FIX.SHOULD AN ACCIDENT OCCUR IF THIS HAPPENS AGAIN BECAUSE OF INABILITY TO SEE OUT OF REAR WINDOW, AN ATTORNEY WILL BE CONTACTED FOR A LAWSUIT AGAINST TOYOTA AS I'VE READ OF OTHER CAR WITH EXACT SAME DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289360December 16, 2019
FUEL/PROPULSION SYSTEM
I HAVE 95000 MILES ON MY TOYOTA AVALON LIMITED HYBRID. WHILE DRIVING DOWN THE ROAD IT JUST QUIT - DEAD STOP (VERY DANGEROUS) AND, HAD IT NOT BEEN A HYBRID, I WOULD NOT HAVE BEEN ABLE TO GET IT OFF OF THE INTERSTATE. TURNS OUT THAT THE FUEL PUMP STOPPED WORKING WITH NO WARNING. MY LAST AVALON WENT ALMOST 300,000 MILES ON THE SAME FUEL PUMP. THE PUMP, IN MY OPINION, IS FAULTY BUT OUT OF WARRANTY. TOYOTA IS CHARGING OVER $1,000 TO FIX IT. I TRIED TO GET TOYOTA MANAGEMENT CONTACT INFORMATION (DISTRICT MGR.) FROM THE DEALERSHIP BUT THEY WOULD NOT SUPPLY IT IN ORDER FOR ME TO DRAW ATTENTION TO TOYOTA OF THE PREMATURE FAILURE OF A KEY COMPONENT OF THE CAR. I CALLED TOYOTA HEADQUARTERS, GOT THE SAME RESPONSE AND FELT LIKE THEY COULD CARE LESS THAT THERE MAY BE A DEFICIENCY IN THEIR COMPONENTS. THIS IS A SERIOUS SAFETY ISSUE. I HAVE SEEN ONLINE OTHERS THAT HAVE HAD THIS EARLY FAILURE OF THE FUEL PUMP. TOYOTA NEEDS TO LOOK INTO THIS LIFE THREATENING PROBLEM AND THEY NEED TO ISSUE A TSB ON IT AND PERFORM THE WORK AT COST VS MAKING MONEY ON SOMETHING THAT COULD KILL ME AND MY FAMILY MEMBERS. I STILL CAN GET OVER THEIR LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267975October 11, 2019
VISIBILITY/WIPER
I HAVE A REAR SUNSHADE ON THIS 2014 AVALON LIMITED VERSION THAT WAS WORKING FINE UNTIL I DECIDED TO PARK MY CAR OUTSIDE IN THE HOT SUMMER IN HOUSTON. THE AUTOMATIC REAR SUNSHADE STOPPED WORKING AND IS NOW STUCK IN THE UP POSITION. NOW IT IS VERY DIFFICULT TO DRIVE THIS VEHICLE AT NIGHT BECAUSE THE VISIBILITY IS VERY POOR AT NIGHT AS A RESULT OF THE SHADE STUCK IN THE UP POSITION. THERE IS NO OTHER WAY TO MANUALLY DISENGAGE THE SHADE. I AM UNABLE TO REVERSE AT NIGHT. VERY INCONVENIENT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11267586October 10, 2019
ELECTRICAL SYSTEM
PRE COLLOSION SYSTEM WARNING LIGHT CAME ON AND TOOK THE VEHICLE TO THE TOYOTA DEALER AND WAS TOLD THEY NEEDED TO REPLACE A COMPUTER IN THE SYSTEM AT A COST OF OVER $1000. WHICH WAS NOT COVERED BY THE WARRANTY OR MY EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241024August 1, 2019
UNKNOWN OR OTHER
PRE-COLLISION SYSTEM (PCS). MY VEHICLE IS HAVING THE ISSUES IDENTIFIED IN NHTSA CAMPAIGN NUMBER: 15V728000. THE DEALERSHIP LOOKED BUT DIDN'T DO ANYTHING MORE THAN ATTEMPT TO RECREATE. THEY DID SAY, THE PROBLEM IS MOST LIKELY THE PCS MISREADING OBJECTS ON THE ROAD, WHICH IS WHAT YOUR RECALL NOTICE STATES. CAN YOU PLEASE INCLUDE MY VEHICLE IN THIS RECALL. IT IS DANGEROUS FOR THIS WARNING SYSTEM TO ACTIVATE, FALSELY NOTIFYING OF EMERGENCY WHEN THERE IS NONE. I PURCHASE THIS VEHICLE ON 5/3/2019 AS A TOYOTA CERTIFIED USED CAR. WITHIN DAYS OF PURCHASING I BEGAN HAVING THIS PCS WARNING LIGHT AND BEEPING GOING OFF AND THE BREAK LIGHT COMING ON. THE BREAKING SYSTEM HAS NOT AUTOMATICALLY BEEN ENGAGED BUT I AM VERY UNCOMFORTABLE WHEN I DRIVE. AT BEST, IT IS A HUGE DISTRACTION TO THE DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228261June 28, 2019
ELECTRICAL SYSTEM
2014 AVALON HYBRID - AIR CONDITIONING BLOWER SWITCH/MOTOR NEED REPLACEMENT. TOTAL COST $980.00. NOT COVERED UNDER TOYOTA WARRANTY OR ADDITL WARRANTY. SERVICE TECHNICIAN STATED THIS IS REAR FOR TOYOTA - BUT DID NOT OFFER ANY ASSISTANCE. THE AIR CONDITIONER WORKS WHEN THE CAR IS MOVING , WHEN IT STOPS IT BLOWS OUT HOT AIR.. THIS IS VERY UNCOMFORTABLE WHEN LIVING IN FLORIDA WITH THE AVERAGE TEMP 99 DEGREES AND UP. THIS IS MY FIRST TIME IN 50+ YEARS REPLACING A BLOWER MOTOR FOR AN AIR CONDITIONER IN MY CAR-I THOUGHT TOYOTA WAS THE BEST OF CARS. I AM VERY MUCH DISAPPOINTED. FRUSTRATED CONSUMER,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221682June 21, 2019
STRUCTURE:BODY, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE RUBBER PEDAL COVER ON THE ACCELERATOR PEDAL BECAME LOOSE AND THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO A 2004 TOYOTA. THERE WERE NO WARNING LIGHTS ILLUMINATED .THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PASSPORT TOYOTA 5001 AUTH WAY, SUITLAND-SILVER HILL, MD 20746 (301) 899-6000.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,900. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11218682June 8, 2019
ELECTRICAL SYSTEM
ACTUATORS IN DRIVER SIDE FRONT AND BACK DOORS DO NOT LOCK OR UNLOCK DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217672June 4, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE STREET, THE GLASS ON THE SUN ROOF SUDDENLY SHATTERED WITH A LOUD EXPLOSION WITH LARGE SHARDS OF GLASS, THE SHADE WAS CLOSED. THANK GOD, THIS HAPPENED TODAY. WILL TAKE IT IN TOMORROW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141707October 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DOOR PANAL RATTLES WITH NO BASS ON AT ALL. IT'S NOT THE SPEAKERS, IT'S NOT INSULATED WELL AND THROUGH MAKE A RATTLING SOUND WHEN MUSIC OR TALKING IS PLAYED. THE BLUETOOTH ALSO WORKS INCONSISTENTLY. THE PERSON CAN NOT HEAR THE DRIVER BUT THE DRIVER CAN HEAR THE CALLER WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140480October 15, 2018
ENGINE, UNKNOWN OR OTHER
SUDDEN ACCELERATION ON 6-7 OCCASIONS. AT TRAFFIC LIGHT COASTING FOWARD WITH VERY LIGHT BRAKE PRESSURE CAR ACCELERATES, RPMS RUN HIGH, HAVE TO APPLY "HEAVY PRESSURE" ON BRAKE PEDAL TO STOP. ALSO PULLING INTO A PARKING SPACE, COASTING, LIGHT PRESSURE ON BRAKE CAR ACCELERATES FOWARD. ANYTIME I STOP FOR LIGHT I NOW PLACE CAR IN NEUTRAL AND APPLY HEAVY BRAKE PRESSURE. I HAVE HAD THIS CAR BACK TO DEALER SEVERAL TIMES ON TWO OCCASIONS THEY HAVE OPENED A CASE NUMBER WITH TOYOTA CHECKED THE CAR AND HAVE TOLD ME EVERYTHING IS OK. THIS STARTED AND MILAGE APPROX 9700. TOYOTA WILL BE OPENING ANOTHER CASE FILE 10/16/18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130189September 18, 2018
STRUCTURE:BODY
CAR WAS PARKED OUTSIDE FOR COUPLE DAYS UNDER A HEAVY RAIN. NEXT DAY, WHEN IT WAS HOT AND SUNNY, I OPENED CAR'S DOOR AND INSIDE OF THE CAR WAS ALL HUMID AND STEAMY. THERE WAS A MUSTY SCENT AS WELL. AFTER CHECKING THE CAR I FOUND SOME WATER IN THE LEFT SIDE OF THE TRUNK. DEALER SERVICE DEPARTMENT AFTER TWO DAY DIAGNOSTICS TOLD ME THAT ONE OF SUNROOF DRAIN TUBES IS DETACHED AND THAT CAUSED A LEAK INSIDE THE CAR. I THINK IT PRESENTS BOTH DRIVING SAFETY AND HEALTH SAFETY ISSUES: - I WEAR GLASSES AND BECAUSE OF THE HUMID AND STEAMY ATMOSPHERE IN THE CAR - MY GLASSES KEPT FOGGING UP AND I HAD TO STOP COUPLE TIMES TO CLEAR THEM. CONDITION GOT BETTER, BUT DID NOT IMPROVE MUCH AFTER AIR CONDITIONING IN THE CAR RUN FOR SOME TIME. - HEALTH CONCERN IS RELATED TO A MOLD THAT CAN ACCUMULATE IN THE CAR BECAUSE OF THESE LEAKS. IT MIGHT CAUSE ALLERGIC REACTIONS OR ASTHMA. I THINK CAR MANUFACTURER SHOULD EITHER USE BETTER MATERIALS FOR THESE DRAINS, SO THEY DO NOT DETERIORATE WITH TIME OR CHANGE THE DESIGN OF SUNROOF DRAIN SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105271July 3, 2018
UNKNOWN OR OTHER
DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED THE GLASS TO PREVENT FURTHER GLASS FRACTURE AND SPRAY TO OTHER VEHICLES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098719May 30, 2018
SERVICE BRAKES, SEAT BELTS, STEERING
MY CAR HAS BEEN ON A MANUFACTURER RECALL SINCE NOVEMBER 3, 2015. MANUFACTURER RECALL NUMBER FOV NHTSA RECALL NUMBER 15V728 RECALL STATUS : RECALL INCOMPLETE IN CERTAIN DRIVING SITUATIONS, THE OPTIONAL PRE-COLLISION SYSTEM (PCS) COULD INTERPRET A STEEL ROAD JOINT OR STEEL PLATE IN THE ROAD SURFACE AS AN OBSTACLE OR VEHICLE IN THE PATH OF TRAVEL AND ACTIVATE. WHEN THE SYSTEM ACTIVATES, MY VEHICLE'S BRAKES ARE APPLIED AUTOMATICALLY. THE SYSTEM ACTIVATES BRAKE ASSIST MODE, AND MY FRONT SEATBELTS MAY TIGHTEN. I WILL HEAR A WARNING BUZZER, THE PCS INDICATOR LAMP WILL ILLUMINATE AND A MESSAGE WILL APPEAR ON THE MULTI INFORMATION DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083832April 8, 2018
AIR BAGS
TAKATA RECALL. CAR WAS HIT ON SIDE IMPACT (T-BONED) ON DRIVER SIDE FRONT GOING APPROXIMATELY 65 MPH ON A 4 LANE HIGHWAY. CAR SUBSEQUENTLY ROLLED OVER ON IMPACT AND WAS PUSHED INTO GUARD RAIL. NO AIRBAGS DEPLOYED, DRIVER WAS TRAPPED AND HAD TO BE EXTRACTED. DRIVER SUFFERED HEAD INJURY WITH LACERATION AND MILD BRAIN TRAUMA. 2 OTHER PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11048191November 24, 2017
ELECTRICAL SYSTEM
SINCE THE 13TH OF NOVEMBER UNTIL NOVEMBER 22,2017 I HAVE BEEN HAVING PROBLEMS WITH STARTING MY CAR. TWO MONTHS PRIOR I HAD JUST PURCHASED A NEW BATTERY SO WHEN THE PROBLEM STARTED I HAD THE BATTERY RETESTED TWICE BY TWO SEPARATED COMPANIES .THE BATTERY WAS FOUND TO BE GOOD AND CHARGING LIKE IT SHOULD.THE ALTERNATOR WAS GOOD BUT YET THE CAR CONTINUED TO BE JUMPED TWICE A DAY. I TOOK THE CAR BACK TO THE DEALERSHIP IT WAS CHECKED OUT AND WE FOUND THE BATTERY IN THE KEY FOB WAS DEAD. GOT A NEW BATTERY FOR THE KEY FOB IT WORK FOR ONE DAY. THE NEXT NIGHT AS I PREPARED TO LEAVE HOME FOR WORK I HAD TO JUMP START MY CAR AGAIN AND 8 HOURS LATER I HAD TO JUMP START AGAIN TO GET HOME. ON 11/22/17 I TRIED TO START MY CAR AGAIN IT WOULD NOT START EVERYTHING ON THE INSIDE WAS BLACK NOTHING WAS LIT ON THE INSTRUMENTAL PANEL AND EVERYTHING ON THE CAR IS DRAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035375October 21, 2017
VISIBILITY/WIPER
WHILE DRIVING DOWN THE INTERSTATE WITH THE SUN ROOF CLOSED THE GLASS FOR THE SUN ROOF EXPLODED FOR NO EXPLAINABLE REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005098July 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (FINDLAY TOYOTA 7733 EAST GATE ROAD, HENDERSON, NV 89011) WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986211May 17, 2017
SEATS, UNKNOWN OR OTHER
UNDER NORMAL DRIVING CONDITIONS, THIS ONE OWNER CARS DRIVER'S SEAT IS FALLING APART. IT BROKE WHERE THE CONTROLS ARE, AND THE LEATHER FINISH OF THE SEAT COVERINGS [BACK AND BOTTOM] PREMATURELY WORE OFF. WHILE UNDER WARRANTY, THE MFG REPLACED THE LEATHER SEAT PORTIONS TWICE, BOTH TIMES WITH NEW LEATHER WHOSE FINISH ALSO WORE OFF. OUT OF WARRANTY ITS JUST "TOO BAD FOR THE OWNER." THIS HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981411April 29, 2017
STRUCTURE:BODY
WHILE DRIVING ON A HIGHWAY, THE GLASS SUNROOF SUDDENLY EXPLODED. FORTUNATELY THE SHADE WAS CLOSED, BECAUSE THE GLASS BROKE INTO LARGE SHARDS. THE REPAIR WAS DONE BY A LOCAL TOYOTA DEALER AND WAS PAID IN FULL BY MY INSURANCE. MY REASON FOR THIS REPORT IS TO CALL A MANUFACTURING DEFAULT TO YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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