Toyota 4Runner Complaints (2019)

65 consumer complaints on file.

#11764702September 16, 2026
SUSPENSION
Thankfully the piece of my shock coil spring fell off in my driveway on Aug 23rd 2026. I am being told I should not drive my car now as the entire coil spring can come off and cause me to crash. They have a 2018 trd pro at my dealership that has been waiting since March for the same part. I have called Toyota as my 2019 trd pro fox suspension has a defect in the coil spring, but they will only fix if within the 3yr36k warranty. I have 44k miles on my vehicle, and it has never been off road. 1. As of right now until I find someone to fix my suspension it can be inspected upon request 2. The coil can detach and cause an accident 3. No, it has not been inspected 4. No, there were no warnings beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736154May 6, 2026
STEERING, SUSPENSION, WHEELS
I have experienced a persistent steering and suspension-related issue with my 2019 Toyota 4Runner since early ownership, beginning at approximately 6,800 miles. The vehicle repeatedly pulls/drifts to the right at highway speeds and requires constant steering correction. I have also experienced steering wheel vibration and instability, particularly at speeds above approximately 50–60 MPH. Over several years, the vehicle has undergone multiple alignments, tire rotations, balancing procedures, and dealership inspections; however, the condition has never been resolved. Toyota dealership records document abnormal tire wear including feathering and cupping. Recent service documentation states the alignment could only be adjusted “to best ability.” A prior independent inspection identified possible lower control arm bushing concerns. Despite this, the vehicle was reportedly operating “within factory specifications.” The condition has persisted through multiple sets of tires and repeated service visits. The ongoing steering pull, vibration, and instability create a safety concern during highway driving because the vehicle does not consistently track straight and requires repeated steering correction. The issue has been reproducible over multiple years and has not been permanently corrected despite repeated repair attempts and inspections. No warning lights were present at the time of the condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734421April 28, 2026
STEERING, SUSPENSION
My 2019 Toyota 4Runner has experienced an ongoing steering and suspension issue since early in its life. The vehicle required an alignment at approximately 6,800 miles and has required repeated alignments since. At approximately 48,000 miles, a separate repair facility identified lower control arm bushing concerns. The issue was not properly corrected, and the vehicle continued to require repeated alignment adjustments. At approximately 66,000+ miles, the condition remains unresolved and continues to affect steering stability. The vehicle can pull or require correction to maintain proper lane position during normal driving. There have been multiple repair attempts, but the root cause has not been identified or repaired. This condition may present a safety concern due to reduced steering stability and potential loss of proper vehicle control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727011March 25, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicle Back-up camera works intermittantly, sometimes working when placed in reverse, other times showing a black screen when placed in reverse. Has not been a consistent enough problem for dealer repair/troubleshooting. A google search shows many 5th Gen 4runner online web forms with lots of reports involving pinched, stretched, worn camera wiring harnesses inside the rear hatch or in the rubber wire boot between the body and rear hatch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700430November 19, 2025
UNKNOWN OR OTHER
My 2019 Toyota 4Runner is experiencing a faulty backup camera, the display shows a frozen or blank image when reversing, increasing the risk of a crash. The current Toyota backup camera recall includes 2020 and later models, however it does not include 2019 4runners. A faulty backup camera in a 2019 vehicle is as much a safety issue as a backup camera in a 2020 vehicle. The backup camera is currently inoperable and is expensive to fix, it has not been replaced as of this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698181November 7, 2025
AIR BAGS
The contact owned a 2019 Toyota 4Runner. The contact stated that while driving 60 MPH and hauling a trailer, the rear driver’s side tire blew out, and due to the weight shift the passenger’s side trailer tire blew out as well, causing the trailer to be tilted before crashing into a cement barrier. There was no warning prior to the blowouts or the crash. The trailer was towed from the scene and the vehicle was towed off the highway. The contact stated that the front of the driver’s side of the vehicle was damaged, and driver’s side rear of the vehicle was damaged by the trailer. The contact stated that a Police report was filed but was not available. The contact stated that her husband sustained a gash on the forehead from striking his head on the dashboard, and her daughter had burns from the seat belt. Medical attention was not sought. The vehicle was towed to Auto Collision Center - Corpus Christi where it was deemed totaled. The contact stated that the manufacturer then sent a representative to inspect the vehicle who informed the contact that the vehicle had operated as designed. The representative informed the contact that due to the angle of the impact, the air bags sensors operated as designed and did not deploy the air bags. The contact disagreed and contacted the FTC. However, a recorded message stated that due to the Government shutdown calls would not be answered, and the contact called the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11697862November 6, 2025
AIR BAGS
The airbag sensor in my 2019 Toyota 4Runner has failed, causing the airbag warning light to remain illuminated. This indicates the airbag system may not deploy properly in a collision, which is a serious safety concern. The vehicle has approximately 95,600 miles, has been well maintained, and has not been in any accident that would affect the airbag system. The dealership confirmed the failure but said I must pay approximately $6,224.43 for the repair because the vehicle is out of warranty. This is a critical safety component that should not fail under normal use, and the repair cost places an unreasonable burden on the consumer. I am requesting this be reviewed as a potential safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692312October 9, 2025
AIR BAGS
Passenger air bag light indicates air bag off intermediately although my wife is sitting in the seat. Vehicle was examined by Toyota dealer and could not duplicate problem, it is however available for inspection upon request. We feel very uneasy with the air bag not on all the time with passenger in the seat in case of an accident. Dealer could not duplicate problem. There has not been any warning lights and the Technician also indicated that there were no diagnostic codes!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690854October 1, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
The contact owns a 2019 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The contact stated that the failure also occurred while reversing. In addition, the radio volume independently adjusted up and down independently, and independently powered off independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652743April 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
My vehicle keeps leaking inside from the AC drip line and it's been cleared multiple times and it still keeps happening and it floods the whole bottom of the passenger side floorboard and becomes soaked through which can cause erosion, electrical issues, mold growth and other problems as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643843February 20, 2025
SEAT BELTS
Seat belt is not retracting to fit front passenger and after it buckles it stays loose. The seat belt device, intended to protect occupants during a crash is not retracting at all after it buckles. Seat belt in the front passenger seating position is presenting a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634981January 8, 2025
UNKNOWN OR OTHER, STEERING
I took my 2019 Toyota 4 Runner Limited Edition for maintenance/repair and it was identified the entire under carriage and frame is rusting out creating safety issues. This vehicle has never has never been flooded or exposed to northern salted roads. The garage repair shop was afraid to repair the vehicle as they identified this is a huge safety issue. They could not understand that a 5 year old car with under 65K miles on it would have extensive rust damage and deemed it unsafe. They referred me to take it to the TOYOTA dealership and to call TOYOTA Brand Engagement Center headquarters to report the issue. That phone number is 1-800-331-4331. Apparently this is a known issue for TOYOTA 4Runners and other models under their brand as I found many complaints from owners on the web. I reached out to TOYOTA and they denied any awareness of an issue and responsibility. The case number is #[XXX]. They also told me I need to pay out of pocket to fix whatever the recommendation of the dealership provided to repair and fix. I was appalled at the quick and dismissiveness attitude without any additional further investigation and assistance to help out knowing this is not a normal case of rust for a car. I believe there is a defect and safety manufacturing issue on the vehicle even if is not a current recall and why I am reporting such a huge safety issue. So I took it to the TOYOTA dealership where they also agreed this is NOT normal wear and tear for a car of "length of time" and mileage on it and is a safety issue. They also spoke to the case manager at TOYOTA Brand Engagement Center and also denied them any assistance for repairing of the vehicle. The VIN# is [XXX] . I can provide photos of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617554October 1, 2024
STRUCTURE, SUSPENSION
The contact owns a 2019 Toyota 4Runner. The vehicle was taken to a local dealer where it was discovered that the undercarriage was rusted. The vehicle was not repaired. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle jerked and almost crashed into another vehicle. The contact was able to regain control of the vehicle and pulled over the shoulder of the roadway to inspect the vehicle. The contact noticed that the shock absorber brackets were rusted. The vehicle was taken to a local dealer where it was diagnosed that the shock absorber, carrier differential, gasket, gasket plug, and bearing needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 31,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611186August 27, 2024
AIR BAGS
I was in an accident where the vehicle ran into the guard rail while on the interstate. The vehicle had significant damage and has now been declared a Total Loss by the insurance company. With the amount of damage to the front side of the vehicle, the airbag did not deploy and leaves us wondering with such damage, why it didn't deploy!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11605323July 30, 2024
POWER TRAIN
Transmission went out at 84000 miles. Accelerated into lane then nothing wouldn’t go into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588373May 13, 2024
SUSPENSION
The contact owns a 2019 Toyota 4Runner. The contact stated while driving at approximately 15 MPH, the shock absorber and springs on the suspension were making abnormal sounds while the vehicle was rolling over a dip or bump in the roadway. The contact looked underneath the vehicle and became aware that the springs and shocks showed premature wear and corrosion. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin T-SB-0094-20 (Front Suspension). The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569703February 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle is throwing the ABS light and slamming my breaks. I’ve taken it to Toyota, it’s not showing any codes so they can’t diagnosis it to fix the issue. It may go two weeks and drive fine, and then it does it again. Whether I’m going 10mph or 55mph, it will do this. Very scary and very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553295November 2, 2023
UNKNOWN OR OTHER
I was driving down the road with no other cars in front or behind me and no impact was made on my sunroof when it just spontaneously exploded. The noise was so loud I jerked my wheel and almost crashed into a ditch. Large chunks of glass and tiny glass slivers were all over myself and my car and my ears were ringing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528610June 23, 2023
UNKNOWN OR OTHER
My 2019 Toyota 4 runner was on and in park in my driveway. When the ignition was turned off the vehicle rolled back out of the driveway while still in park
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11524197May 28, 2023
STEERING
Tires are good ! When I got this SUV it only has 15 k miles I got shimmy on my steering wheel This not acceptable We need a recall on this issues it's very dangerous Please Toyota when need to solve this issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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