Toyota 4Runner Complaints (2019)

65 consumer complaints on file.

#11405610March 30, 2021
SERVICE BRAKES
GENERAL BRAKE USE. WHEN PRESSING TO THE BRAKES THE PEDAL HAS TO BE PRESSED ON ALL THE WAY TO THE FLOOR BEFORE THE CAR BEGINS TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404231March 22, 2021
FUEL/PROPULSION SYSTEM
I BOUGHT A NEW 2019 TOYOTA 4 RUNNER SR5 PREMIUM JUNE 2019, I RECEIVED BY MAIL A RECALL NOTICE RE: FUEL PUMP IN FEB 2020, THEN NOTIFIED AGAIN IT WAS NOT A RECALL BETWEEN MARCH-MAY 2020. THEN, IN OCT 2020 TOYOTA ISSUED THE SAME RECALL RE: FUEL PUMP BUT I WASN'T NOTIFIED UNTIL JAN/FEB 2021 BY MAIL. I TOOK IT TO THE DEALER IN FEB, THEY CALLED TOYOTA WHO SAID THEY DIDN'T HAVE THE PARTS FOR A REMEDY. WE KNOW WHAT THE PROBLEM IS WITH THE FUEL PUMP BECAUSE IT WAS DISCLOSED RE: THE IMPELLARS & WHAT OCCURRED DURING THE MFG PHASE. ANYHOW THE DEALER COULDN'T REPLACE IT AS I WAS GOING TO PAY OUT OF POCKET. I'M VERY IRRITATED BECAUSE I BOUGHT AN UNRELIABLE VEHICLE & CAN'T MAKE A LONG DISTANCE ROAD TRIP FEARING THE FUEL PUMP WILL FAIL. I'M STILL WAITING FOR A REMEDY WHICH IS A NEW FUEL PUMP. IT'S OBVIOUS TOYOTA DOESN'T CARE FOR PEOPLE PUTTING THEIR LIVES AT RISK DRIVING AROUND WITH A BAD FUEL PUMP. THIS NEEDS TO BE RESOLVED ONCE & FOR ALL. THEY NEED TO BEEF UP THE RE-MFG OF THE FUEL PUMP & TAKE CARE OF THEIR CUSTOMERS LIKE ME THAT SPENT 44,000 ON A CRUDDY VEHICLE. I'M READY TO GET RID OF IT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403099March 15, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PRECISION TOYOTA OF TUCSON (700 W. WETMORE RD, TUCSON, AZ 85705, (520) 795-5565) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399218March 4, 2021
FUEL/PROPULSION SYSTEM
RECALL STILL DOES NOT HAVE RESOLUTION IDENTIFIED. UNSAFE TO DRIVE AT HIGH SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391163February 2, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SAND MOUNTAIN TOYOTA (9167 US-431, ALBERTVILLE, AL 35950, (256) 878-0789) HOWEVER, THE CONTACT DID NOT RECEIVE A CALLBACK. THE CONTACT STATED THAT SHE SAW ONLINE THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL MARCH OF 2021. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389166January 21, 2021
ENGINE
WHILE DRIVING MY 4 RUNNER AT ABOUT 45 MPH, IT JUST STOPPED WORKING. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO. IT WAS LIKE IT WAS STUCK IN NEUTRAL. I PRESSED THE GAS ALL THE WAY TO THE FLOOR AND NOTHING. I WAS STUCK IN THE MIDDLE OF THE ROAD AND UNABLE TO GO. ABOUT 30-45 SECONDS AND IT BEGAN TO WORK AGAIN. I TOOK IT TO NEWARK TOYOTA AND REPORTED THE PROBLEM BUT THEY SAID SINCE THEY WERE UNABLE TO DUPLICATE THERE WAS NOTHING THEY COULD DO. THEY CLAIMED MAYBE THE FLOOR MAT GOT STUCK UNDER THE PEDAL- IT IS A SECURE FLOOR MAT AND I AM POSITIVE THE FLOOR MAT WAS NOT IN THE WAY. I WAS ABLE TO PUSH GAS PEDAL ALL THE WAY TO THE FLOOR WITH NO MOVEMENT OF THE CAR. ALSO I WAS ALREADY DRIVING THE CAR WITHOUT ANY ISSUES BEFORE IT COMPLETELY STOPPED WORKING. I AM JUST LUCKY IT DIDN'T HAPPEN ON AN INTERSTATE - AS I WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE WAY OF FAST MOVING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388269January 15, 2021
SEAT BELTS
WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY, RUNNING BUT NOT YET IN GEAR OR IN MOTION, 5 YEAR OLD CHILD SECURED IN CARSEAT IN 2ND ROW MOVED THE SHOULDER/LAP SEATBELT IN SUCH A WAY THAT IT ENCIRCLED HIS WAIST AND WOULD NOT ALLOW ANY SLACK, CINCHING AROUND THE CHILD'S WAIST. THE SEATBELT RETRACTOR WOULD ONLY ALLOW THE SEAT BELT TO GET TIGHTER AND WOULD NOT RELEASE ANY SLACK. AS BYSTANDERS ATTEMPTED TO FREE THE CHILD, THE SEAT BELT CONTINUED TO GET TIGHTER AND TIGHTER. THIS RESULTED IN THE CHILD BEING LIMITED TO TAKING SHALLOW BREATHS. THE CHILD BECAME VERY FRIGHTENED AND ASKED REPEATEDLY IF HE WAS GOING TO DIE. BYSTANDERS HAD TO FIND TOOLS TO REMOVE THE SEATBELT FROM THE FRAME OF THE CAR IN ORDER TO FREE THE CHILD AND ALLOW HIM TO BREATHE WITHOUT CONSTRICTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372300October 29, 2020
SUSPENSION
THE TRD PRO TUNED FOX SHOCKS MAKE AUDIBLE HOLLOW 'THUNK' SOUNDS WHEN TRAVELING OVER SMALL BUMPS OR CRACKS IN CONCRETE AT LOW SPEED (<15MPH) WHEN TEMPERATURES DROP BELOW 50 DEGREES F. IT OCCURS IN THE FRONT AND REAR SHOCKS. THE REAR SHOCKS ALSO MAKE EXCESSIVE NOISE UNDER THE SAME WEATHER CONDITIONS WHEN TURNING IN REVERSE FROM AN INCLINE TO A FLAT SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365130October 19, 2020
UNKNOWN OR OTHER
BLUETOOTH IS NOT CORRECTLY WORKING WITH IPHONE 11PRO MAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354264September 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN DRIVING AT 10 MPH AND PROCEEDING TO TURN LEFT ON GREEN LIGHT, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS FAILED TO YIELD AND CRASHED INTO THE CONTACTS VEHICLE FRONT PASSENGER AREA DOOR AND THE FRONT BUMPER PUSHED THE CONTACTS FRONT PASSENGER DOOR AND BUMPER OUT OF ALIGNMENT. THE CONTACT MENTIONED THAT THE OTHER DRIVER ATTEMPTED TO FLEE THE SCENE OF THE ACCIDENT. THE CONTACT STATED THAT THE DRIVER'S AIR BAG FAILED TO DEPLOY AND CAUSED THE CONTACTS FACE TO HIT THE STEERING WHEEL AND THE DRIVER'S DOOR WINDOW. THE CONTACT SUFFERED INJURIES TO THE NECK AND UPPER BACK WHERE MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11321844April 21, 2020
POWER TRAIN
MOST OF THE TIME THAT I PASS A SPEED BUMP AND I ACCELERATE THE VEHICLE MAKE A WEIRD VIBRATION WHEN GOES FROM THE FIRST TO THE SECOND GEAR. AFTER THE SECOND GEAR DOESN'T MAKE THE VIBRATION ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319493March 26, 2020
ENGINE, ELECTRICAL SYSTEM
2019 TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARD TO VEHICLE STALLING WHILE DRIVING AND TO THE RECALL NO. 20V-012. *AS THE CONSUMER STATED THE VEHICLE STALLED TWICE. ON ONE OCCASION THE HEAT SETING CHANGED AND THE DASHBOARD LIGHTS WENT OUT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318798March 20, 2020
UNKNOWN OR OTHER
WITH UNDER 12,000 MILES ON MY BRAND NEW VEHICLE, I HAVE HAD TO REPLACE THE WHOLE WINDSHIELD 4 TIMES NOW. EACH CRACK/CHIP HAS OCCURRED WITH VEHICLES GOING IN THE OPPOSITE DIRECTION ON A TWO LANE HIGHWAY. WE HAVE CONTINUED TO CALL THE DEALERSHIP (WHERE WE PURCHASED THE VEHICLE) AND TOYOTA'S HEADQUARTERS ABOUT THE ISSUE OF THE BRITTLE/DELICATE WINDSHIELD ON THE 2019 4RUNNER. I HAVE RESEARCHED FORUMS TO SEE IF OTHER CONSUMERS WERE HAVING THIS PROBLEM WITH A LOT OF CONCURRING ABOUT THE THIN WINDSHIELD. I HOPE THAT TOYOTA CAN POSSIBLY COME OUT WITH ANOTHER WINDSHIELD (PREFERABLY MORE DURABLE) OPTION FOR THE ONES WHO USE THE 4RUNNER ON RURAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316085March 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 20V0120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOHN TOYOTA LOCATED AT (3800 LAPALCO BLVD, HARVEY, LA 70058, 504-341-3300) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT THE VIN WAS INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 14,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311657February 26, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT OF THE WINDSHIELD. I PUT IT IN PARK AND TOOK THE KEY OUT OF THE IGNITION. I GOT OUT OF THE CAR AND THE CAR RESTARTED AND STALLED ON ITS OWN A FEW MORE TIMES AFTER THAT. IT ALSO MADE A LOUD BEEPING SOUND THAT SOUNDED LIKE A CAR ALARM BUT WE DON'T HAVE AN ALARM INSTALLED. THE ENTIRE FRONT HALF OF VEHICLE WAS ANNIHILATED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11311121February 24, 2020
FUEL/PROPULSION SYSTEM
MY ISSUE IS PRIMARILY WITH TOYOTA CORPORATE AND HOW THEY ARE HANDLING THE FUEL PUMP RECALL. A BRAND NEW VEHICLE WITH LESS THAN 5000 MILES HAS A RECALL FOR A RANDOM FUEL PUMP FAILURE, AND TOYOTA DOES NOT HAVE A 'REMEDY' AVAILABLE NOR DO THEY HAVE A TIMELINE FOR WHEN THE REMEDY MAY BE AVAILABLE. THEY ARE REQUIRING THEIR CUSTOMERS TO ASSUME THE RISK OF THE STALL OR CAR WRECK WHILE THEY ARE TRYING TO FIGURE OUT THE CHEAPEST WAY TO REPLACE THE FUEL PUMPS IN 700,000 VEHICLES. I AM NO VEHICLE ENGINEER, BUT IF THE FUEL PUMP IS THE ISSUE, AND THEY HAVE ISOLATED TO A FAULTY BATCH OF FUEL PUMPS, IT SEEMS THAT THE 'REMEDY' WOULD BE REPLACING THE FUEL PUMP. MY GUESS IS THAT TOYOTA IS TRYING TO ONLY PARTIALLY REPLACE OR FIX PARTS ON THE FUEL PUMP TO SAVE A FEW DOLLARS PER FIX INSTEAD OF PUTTING THEIR CUSTOMERS FIRST. THE LEAST THEY COULD DO WOULD BE TO BE FORTHCOMING ABOUT THE TIMELINE OR WHY THERE IS A DELAY. INSTEAD, THEY ARE EITHER PUTTING THEIR CUSTOMERS AT RISK IN A CAR THAT THEY HAVE ACKNOWLEDGED CAN HAVE A RANDOM FUEL PUMP FAILURE LEADING TO BODILY HARM OR INJURY, OR THEY FORCE THEIR CUSTOMERS INTO A SUBPAR LOANER/RENTAL CAR (I INITIALLY WENT FROM A 4RUNNER TO A MINIVAN) AND HAVING TO RETURN TO THE RENTAL CAR COMPANY TO SIGN A NEW CONTRACT EVERY 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309849February 18, 2020
FUEL/PROPULSION SYSTEM
NEED TO REMEDY THIS OPEN RECALL OF DRIVING A VEHICLE THAT CAN SHUT OFF WHILE DRIVING AT HIGH SPEEDS. I HAVE BEEN CALLING TOYOTA ON A WEEKLY BASIS ASKING FOR A REMEDY, BUT HAVE NOT BEEN PROVIDED AN ANSWER. HOW ARE PEOPLE SUPPOSED TO KEEP DRIVING A VEHICLE THAT COULD JUST SHUT OFF AND LOSE CONTROL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306488February 1, 2020
SERVICE BRAKES
I RECENTLY PURCHASED A 2019 TOYOTA 4RUNNER FROM STADIUM TOYOTA. IN THE BEGINNING OF NOVEMBER 2019, I BEGAN TO HEAR A SQUEAKING NOISE COMING FROM THE CAR WHEN EVER I WOULD BACK-OUT OF MY GARAGE FIRST THING IN THE MORNING AND LIGHTLY RELEASE THE BREAKS. I RECORDED THE NOISE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. I SHOWED THE VIDEO TO THE SERVICE TECHNICIAN, WHO ACKNOWLEDGED THE PROBLEM BUT WAS UNABLE TO REPLICATE IT. 2 DAYS AFTER THE SERVICE, THE SQUEAKING SOUND, WHICH SOUNDS LIKE METAL RUBBING AGAINST METAL, CAME BACK. IN THE BEGINNING, THE SOUND WOULD HAPPEN FIRST THING IN THE MORNING, AFTER I HAVEN'T DRIVEN FOR 12 HOURS. NOW, THE SOUND CAN BE SOMETIMES HEARD EVEN AFTER THE CAR HAVE BEEN PARKED FOR AN HOUR. I FULLY RESPECT THE OPINION OF THE SERVICE TECHNICIAN, WHO WAS UNABLE TO FIND THE SOURCE OF THE PROBLEM, BUT I WILL NOT ACCEPT THAT THE SQUEAKING SOUND IS A NORMAL SOUND OF THE VEHICLE, AND I WANT THE ISSUE TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 4 MILES ON IT AND CURRENTLY HAS ~4000 MILES ON IT. I HAVE ATTACHED THE FIRST CORRESPONDENCE BETWEEN ME AND TOYOTA HEADQUARTERS IN WHICH I DETAIL THE THE ISSUE TO THEM. I MENTION THAT THE SQUEAKING SOUND IS COMING FROM THE FRONT, BUT AFTER MY MEETING WITH THE SERVICE TECHNICIAN, I WAS LET KNOW THAT THE SQUEAKING SOUND COULD BE COMING FROM THE BACK AS WELL. I HAVE BEEN TO THE SERVICE TECHNICIAN 3 TIMES SO FAR WITHOUT AN SOLUTION PRIVILEGED. AFTER I COME BACK FROM THE DEALER, THE SQUEAKING SOUND COMES BACK AFTER 3 DAYS. THE TECHNICIAN ALWAYS TELLS US THAT THE SQUEAKING IS BECAUSE OF MOISTURE AND BREAK DUST, BUT I DO NOT UNDERSTAND WHY MY 2016 TOYOTA 4RUNNER, WHICH WAS PURCHASED IN THE BEGINNING 2017, BRAND NEW FROM THE SAME DEALER AND SAME SALES PERSON, DOES NOT HAVE THIS ISSUE. THE 2019 4RUNNER HAS BEEN GARAGE STORED SINCE THE DAY IT WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299358January 14, 2020
POWER TRAIN
THIS SR5 WAS B RAND NEW PURCHASED IN MARCH 2019. IT HAS NEVER BEEN DRIVEN OFF ROAD WITH THE EXCEPTION BEING I DRIVE IT UP A HILL TO MY BARN OVER LAWN USING 4WD HIGH. I'VE HEARD THIS GRINDING NOISE TWO TO THREE TIME WHEN SHIFTING FROM REVERSE INTO DRIVE WHEN THE TRUCK IS STATIONARY AND ON A HILL. I HAVEN'T CHECKED IF THIS OCCURS IN EACH OF THE TRANSMISSION MODES. I BELIEVE I HAVE HEARD IT BOTH IN 2WD AND 4WD HIGH BUT HAVE NOT CHECKED YET IF IT HAPPENS ALSO IN 4WD LOW. THIS IS ALARMING AND FOR NOW, I AVOID PUTTING IT IN DRIVE BY DRIFTING BACK TO LEVEL GROUND WHEN POSSIBLE. I AM CONCERNED THE TRANSMISSION IS BEING DAMAGED INTERNALLY WHEN I HEAR THIS. I PLAN TO SEE WHAT THE TOYOTA DEALER HAS TO SAY ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298293January 9, 2020
VISIBILITY/WIPER
I WAS SITTING AT A STOPLIGHT AND THE WINDSHIELD CRACKED IN THE MIDDLE FRON THE BOTTOM UP NOTHING HIT IT JUST SITTING AT THE STOPLIGHT AND THE WINDSHIELD CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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