Tesla Model X Complaints (2022)

125 consumer complaints on file.

• #11462408April 27, 2022
  WHEELS

  I was driving on the road send out of no where, While driving the wheel started to shake and felt I was losing control. I I started to Press down on the brake in my car would not slow down as fast as it normally would and I felt that I was pretty much driving on metal. Because I had no control due to the wheel on the passenger front side my car was going in and out of the gravel on the road where I almost flew into a ditch. I got the car to stop And noticed the full rim split completely in half. My safety was at risk because I had a toddler in the car with me as well and something like this should never happen to a brand new car rim and tire

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11459186April 1, 2022
  AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER

  Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11458566March 28, 2022
  SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11456483March 13, 2022
  LANE DEPARTURE: ASSIST

  While driving my 2022 model x in full self driving beta the vehicle suddenly took a sharp right into another vehicle causing damage to both no one was severely injured. At the time of the incident I was traveling at 40mph which was the designated speed for that area. I had a passenger in the vehicle that can verify the incident.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11456281March 11, 2022
  SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM

  While driving the electronic systems that monitor the brakes as well as traction control malfunction. It happened multiple times. At one point, the steering wheel was not operable. The brakes became inoperable. I had it towed to the Tesla service center where they said they corrected it. However, upon getting the car back it happened again. Car is very unsafe to drive when all systems shut down.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0