Tesla Model 3 Complaints (2023)

417 consumer complaints on file.

#11535584July 31, 2023
SERVICE BRAKES
on July 18th around, 7:00PM, the location is 1688 Hostetter Road Pacific, Rim Lane, San Jose, CA 95131. when I parked my car, and the car almost stop, the car suddenly unintended accelerated and hit another car. the car I used Creep mode, not Hold mode. I definitely sure my foot on the break.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535284July 30, 2023
ELECTRICAL SYSTEM
The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. This is the biggest scam of human history. I am very disappointed due to 50% lower range then what it is supposed to be. There are thousands of people complaining with this issue. This is basically a scam that tesla is doing. If i knew that the actual drivimg range is around at most 200 miles i would not buy the car. I am scammed by tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534895July 27, 2023
UNKNOWN OR OTHER
Battery Range incorrect, quickly dropped from 50% to 18% after 3 uses an estimated less then 10 miles caused the range to drop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534845July 27, 2023
STEERING
g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534811July 27, 2023
VEHICLE SPEED CONTROL
The contact owns a 2023 Tesla Model 3. The contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. There were no warning lights illuminated. The driver noticed smoke coming from the vehicle. The passenger's front seat occupant sustained injuries to her hand. The passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. The air bags deployed. There were no reported fires. A police report was filed. A person in the building sustained unknown injuries, The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000. The vehicle was deemed a total loss by the insurance company.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11534463July 25, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear door jammed shut. It would not open and we discovered there is no mechanical way for a passenger to open the back doors of a Tesla model 3. The car’s electrical system has to be on and functioning properly in order to exit from the back. This is terrifying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534448July 25, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Adaptive cruise control mode about a set speed of 70-75mph on I-5 , the car was suddenly decelerating or braking on Freeway for no reason. I.e. No vehicle or obstacles was there which required braking during approx 3 occurrences happened on a same day of 200+ miles drive. It was deadly dangerous and increases risk for a nasty rear-end crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534358July 25, 2023
VEHICLE SPEED CONTROL
While traveling on the interstate using cruise control, my vehicle abruptly started to break which caused the vehicle behind me to brake as well. I did not touch the brake, accelerator, or the cruise control itself during this incident. And there were no cars in front of me or to the right of my position (I was in the far left lane).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533985July 24, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Since purchasing this vehicle in May 2023 I have had four (4) instances of the vehicle automatically braking (phantom braking) while traveling at a higher speed on the interstate using cruise control (Autopilot). This has occurred during both daylight and nighttime driving. At the time it occurred, only once was there a vehicle in front of me, but far enough away that the auto braking should not have activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533083July 18, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While I was driving along a freeway using autopilot cruise control, the car suddenly slammed its brakes even if there was no cars in front of us. I thought it was just a fluke but it happened at least twice if not thrice during that trip. There was at least an approximate of 3 miles gap between us and the car in front, so practically no cars in front. Had there any vehicles behind us, it would for sure rear ended us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533054July 18, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Tesla Model 3. The contact stated while driving 70 MPH, the vehicle stopped suddenly without warning. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532892July 18, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, both while using Adaptive Cruise Control and while using "Autopilot" (automatic lane centering), the car has severely emergency braked with no input from me. The conditions were bright sunlight, with mirages on the roadway in front of the car. I believe the car cannot tell the difference between these mirages and actual obstacles. The emergency braking is severe enough to potentially cause an accident, with speed rapidly dropping from 70 mph to 45mph. This is a serious defect that needs addressed ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532334July 14, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had this car for 6 months. Three times within the past month sudden braking (phantom braking) occurred while driving on the high way with cruise control engaged. The car slowed from 70miles/hour to 35-40 miles/hour without warning on a clear day on a clear road. Then the car picked up speed. The cars in the front and the rear were far away to cause any incident. This happens in a random fashion and cannot be reproduced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532257July 14, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tesla Model 3 has had 3 phantom braking episodes since I bought the car new in June 2023. All 3 episodes were when the cruise control was on. Without any warning, the car will violently slow from 70mph to about 25mph in a very short time. My guess, less than 2 seconds. The tires loose grip on the road surface and the car will come to a stop. In all 3 instances, I needed to apply the accelerator to get the car moving again. During all 3 phantom braking episodes, there were no vehicles behind me that could of rear ended me. If so, the vehicle(s) behind me would have no doubt rear ended me. All 3 instances occurred on clear warm days close to Yermo CA on Interstate 15. I reported this phantom brake issue with the local Tesla location and they reviewed my cars software and said nothing was wrong. The system is working as intended. Once my Tesla Model 3 phantom breaking started, I have researched the issue online and noted a tremendous amount of complaints and reports to your agency. This phantom braking needs to be fixed and until then disclosed when a customer buys a Model 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531955July 13, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving in highway using autopilot, the car suddenly slammed on the brakes. This made no sense at all as there were no cars in front of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531224July 9, 2023
UNKNOWN OR OTHER
Rear Drive Unit Inverter failed and left me stranded on a busy highway on the shoulder. Waited an hour for tow truck to arrive. Car had about 3000 miles on it. Car was fixed under warranty but shouldn't be having an issue with a car that is relatively new. Searching through forums, I have encountered a lot of people having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531187July 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking occurred 3 times over the span of several minutes while driving at highway speeds. The first two incidents occurred while utilizing Autosteer. The third time occurred while only using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531185July 9, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Scenario 1: Driving mid day in hot weather in desert highway with rolling hills and cruise control activated. Upon cresting a ridge with mirages the car slams on the brakes until the mirage dissipates. Also as another car approaches and its reflection is bounced back from the mirage in the road surface the car slams on the brake until the reflection shifts or the mirage dissipates. Scenario two: Driving on freeway mid day in warm weather and brightly illuminated freeway and approaching dark shadows under an overpass. The car slams on the brakes until closer to the overpass. 20-40 mph deceleration noted. The specific freeway section had a slight descending roadway leading into the shadow and then ascended on the other side so that a continuing road surface was not immediately visible beyond the shadow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531094July 8, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531062July 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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