Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11499648December 31, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Ghost forward collision warnings appear from time to time even tho there is no one in front of the vehicle. Sometimes when the vehicle in front of me is turning left/right the collision warning will alarm me of possible impact even tho there was no real threat for anything to happen. Also, it happens when you want to park behind a parked vehicle (it happened to me today) and alerted me of a possible crash, while i was crawling to park. I wouldn't mind these ghost warnings, but since I am using Tesla Insurance which gives monthly insurance premiums based on the safety performance of the driver (FCW is one of those and the most important one) this is always impacting me financially at the end of the month. Tesla should be forbidden to use a technology that is not perfect in order to determine the price of the insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499404December 29, 2022
VISIBILITY/WIPER
Cabin heat and defroster not working. Blower works, but no heat, so windshield cannot defrost or defog - Car can be made available for inspection. Makes driving the car difficult and risky in cold weather. Tesla is aware of the problem. Nobody has inspected it. A warning light did come on, saying that heat was not working. Plus, Teslas service is ridiculous. This is a warranty issue, but I am going to have to get the car from about three hours away. This is not reasonable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499274December 28, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking repeatedly occurring while using normal adaptive cruise control (Autopilot). This has even occurred with no near traffic and no shadows or other irregularities in the road ahead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499166December 28, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On a recent trip (December 22, 2022) from Twin Falls, Idaho to Boise, Idaho, my Tesla model 3 braked without warning or any other reason while driving on the Interstate. The Tesla was in adaptive cruise control at the time and appeared to brake for no apparent reason. The braking was significant enough that it would have caused someone traveling behind me to collide into my rear-end without siginficant avoidance (and attention). This occurred three seperate times until I deactivated the cruise control. I felt it was not safe to operate with moderate to heavy traffic. I love my Tesla and feel it is one of the best vehilces I have owned; however, phantom braking is a significant problem. It needs to be corrected by reintroducing radar or some other technology. I have never experienced this with my other vehilce (Toyota Tacoma).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499098December 27, 2022
AIR BAGS
Vehicle was involved in a side collision on the driver side while stationary. Was hit by a 44 seat school bus traveling at or near highway speeds. Side Curtain Airbags failed to deploy, drivers side front, passenger side front, passenger side rear, driver side rear. Vehicle could be available for inspection, is currently being held by insurance adjuster but unsure where. When collision happened it caused head trauma with the window and window frame that could have ended up in death or severe cervical spine trauma. Manufacturer does not acknowledge issue with airbag system. Have not been able to get the manufacturer to respond to requests to look at the vehicle. Insurance adjuster took photos but does not have the tools necessary to inspect the airbag system to my understanding. Police did not inspect. No warnings lights or errors. Had a Tesla service representative out days before to run diagnostics on car for a separate issue.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11498921December 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We have regular phantom braking issues. This has been happening since we got the car new. I have videos. We have nearly been rear ended twice and this has happened before n almost a daily basis. The problem has been reported to Tesla and of course they say “nothing is wrong with the hardware” and won’t fix anything. This is a well known issue. It’s gotten worse. Slamming on the brakes for what appears to be a shadow or perhaps a tar strip and sometimes nothing but concrete pavement. It’s really scary and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498692December 23, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving across Texas, cruise control with traffic assist was enabled in the 2022 Tesla model 3 long range sedan. The vehicle suddenly braked and went from 84 mph to 68 mph in a matter of seconds. There were no cars in sight, no weather conditions or obstacles around the highway. Unsure of what or why that happened the first time, cruise control was re-enabled and the same thing happened very shortly after re-engaging cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498625December 23, 2022
UNKNOWN OR OTHER
2022 TESLA 3. CONSUMER WRITES IN REGARD TO DESIGN DEFECTS ON VEHICLE. THE CONSUMER STATED THE TESLA HAS 2 DESIGN DEFECTS WHEN THE HEADLIGHTS ARE ON AUTO MODE THEY CANT BE TURNED ON WITH VOICE COMMAND AND THE TOP LINE OF THE LED SCREEN WAS ILLEGIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498418December 21, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
To Whom It May Concern: Been meaning to submit this complaint for a while but have not had the time until now. My issue regards ‘phantom breaking’ related to Tesla’s TACC (Traffic Aware Cruise Control). Whenever I take long road trips on the highway and attempt to use TACC, the car will invariably hard brake on its own without reason or warning, even when there are no cars, animals, or other objects nearby in either direction. When this occurs, it is incredibly scary. If there had been cars close behind me, I have no doubt they would have rear ended me. It also causes panic to my family and baby, as the breaking is sudden and hard. As a result, I do not use the system when driving which means a tired foot for long trips. I know this is an ongoing issue, and the NHTSA is aware of it. I’d like to ask that the government REQUIRE Tesla and (and perhaps other car companies with similar challenges) to offer standard ‘old fashioned’ cruise control as an option for those customers that want it. Because Tesla’s TACC doesn’t work, I personally would just prefer to be able to set the speed on highways and then be responsible for slowing down and taking it off when I deem it to be appropriate. Being forced to rely on a Tesla’s faulty system is paternalistic and removes an important choice from drivers. Ultimately it is not safe. Please help change this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498398December 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact leased a 2022 Tesla Model 3. The contact stated while driving approximately 70-80 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497011December 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Suffering from phantom braking even when all safety options turned off. This occurs even when just using standard cruise control. Very dangerous to the point do not feel safe using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496845December 10, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla model 3 year 2022, making too much noise while driving noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496844December 10, 2022
SERVICE BRAKES, SEATS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the car suddenly the car applied sudden breaks & moved opposite road. luckily no traffic opp side otherwise we are having the same day as last day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496527December 8, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
while driving on north on I79 with auto cruise / steering on, the car tried to stop by itself at a speed of 70mph....almost causing the cars behind me to re-end me...this is the 4th time the car has had a phantom brake issue at speed...very scary and very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495695December 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During cruise control on straight highways with no other cars nearby, the car would brake for no reason. Very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495692December 1, 2022
VISIBILITY
The contact owns a 2022 Tesla Model 3. The contact stated that within the first week of purchasing the vehicle, he noticed that the front driver's side window would independently lower upon opening the front driver's side door. There was no warning light illuminated. The contact stated that the failure occurred with the rear driver's side window and the front and rear passenger's side windows. The contact stated that the windows would lower when opening the doors and would roll up when closing the doors. The contact later received recall notification of NHTSA Campaign Number: 22V702000 (Visibility), however, the parts were not available. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495036November 27, 2022
ELECTRICAL SYSTEM
Recall is not being corrected in a timely manner. Window has pinched my finger before retracting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495016November 27, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We have experienced many instances of ‘phantom braking’. On a recent trip from St George, UT to Salt Lake City, UT (about 250 miles) we had eight instances going 65-80 mph. We finally discontinued using cruise control or auto pilot. We began keeping a log stamps, which I will now include. Tesla Log - 2022 Sudden breaking (on its own) 1. 8/20 at 1504 hours - on I-15 2. 8/21 at 1050 hours - 3. 8/21 at 2005 hours - 4. 8/30 at 1148 hours in cruse control brakes were applied for no apparent reason 5. 8/30 at 1734 hrs. In cruse control brakes were applied 6. 8/31 at 1029 hrs. In cruse control. 7. 9/11 at 6:30 pm In auto pilot 8. 10/25/22 - 1803 hrs - abrupt braking - no apparent reason. 9. 10/25/22 - 1835 hrs - abrupt braking - no apparent reason - 10. 11/10 @ 2:21 pm in auto steering - severe braking 11. Three times - 11/11 @ 2:20 pm, 2:21 pm, and again at 2:22 pm in auto steering and the in cruise control, the car abruptly and very seriously applied brakes (on I-15 traveling at 80 mph!!) 12. 11/11 @ 3:56 pm in auto pilot - brakes were applied strongly. 13. 11/11 @ 4:23 pm on cruse control 3 dramatic braking instances in a row. 14. 11/11 @ 4:42 pm on cruise control brakes applied abruptly. 15. 11/21 @ 2:10 pm on auto pilot brakes were applied. 16. 11/21 2:32 pm on autopilot brakes were applied. 17. 11/22 8:35 am on cruise control brakes were applied. 18. 11/22 11:47 auto pilot brakes were applied 19. 11/22/22 @ 1655 hrs Severe braking for no apparent reason We have had one service visit with Tesla and we thought the issue had been addressed - the Phantom Braking continues. We have another appointment on 12/5/22. We hope Tesla has a solution now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495012November 27, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I did not have cruise control on but do have the full self driving car simulation on. I believe that had I cruise control on that a rapid speed change could have occurred. While driving in Indiana, the car recognized state highway signs as speed limit signs. For example, on a couple of occasions, it changed when seeing a highway 25 sign but changed a few seconds later when it recognized the 55 mph sign. While in Illinois, it changed its notion of the speed limit for speed limit signs that were only valid when flashing. The firmware number of the car is 2022.36.20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494987November 26, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on US interstate I-44 in Missouri at 74 miles per hour. I was using adaptive cruise control and not autopilot, when for no reason at all the car slammed on its brake and started slowing down at a fast rate. I had to push the accelerator to the floor to make it stop slowing down. If there would have been someone behind us we more than likely would have been in a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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