Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11507644February 16, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The "traffic aware" cruise control automatically slows the car when entering a portion of highway with a reduced speed limit. Sounds good in theory and Tesla says this is intentional and cannot be modified in settings. However, suddenly slowing down from 65 mph to 45 mph when all traffic PERSISTS at 65 mph could lead to rear end collisions or loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507283February 14, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Constant Phantom Breaking at interstate speeds. Tesla insists this is not a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507081February 13, 2023
ELECTRICAL SYSTEM
Received a recall notice in Nov. 2022. In Dec. I was putting something in the back seat, when I closed the door my fingernail was clipped by the window as it retracted to close. The back and front windows retract whenever the doors are open. For no apparent reason that I can figure out. They close when the doors are shut but if your finger is in the way it's going to get caught as my fingernail did. I was lucky it was only the nail as the windows retract with a bit of force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506577February 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On my morning commute to work, while using ADAS equipment, vehicle swerved harshly to the right from the right lane in an attempt to take an exit off the highway even though I had not signaled an intention to take the exit. Then, while on a straight, clearly marked highway, vehicle “phantom braked” harshly 3x even though there were no obstructions or cause for hard braking. There were no other vehicles in front of me or debris/items in the road. This sudden braking has become more common and could pose a safety risk to other drivers or cause an accident if my vehicle were to stop unexpectedly. Windshield was also clear and there was no fog/rain/or other conditions that could impede ADAS camera operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505645February 5, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control thinks it detects a pending collision and abruptly brakes. Following cars almost rear ended us. This happens every time at exactly the same bridge overpasses on the NJ Garden State Parkway south.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505587February 4, 2023
SERVICE BRAKES
While driving, had cruise control on, not full self driving, the car suddenly breaks. No one was around us. This happened on two occasions a few hours apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504992February 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking while using Autopilot caused quick and static loss of speed on the interstate, which could easily have resulted in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504712January 31, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Drove a 2,000 mile road trip on exclusively divided highways, I-25, I-40, and US 287. Sixteen times (average once per 125 miles) the car braked hard when the adaptive cruise control was on, twice dropping from 75 mph to 45 mph. Any of these incidents could have caused an accident if someone was following closely and was not paying close attention. My notes suggested that the vision-based system braked for a billboard well off to the side of the road on a curve, reflective road mirages twice, a bride once, and for no reason I could identify the remaining times. Tesla asserts that the adaptive cruise control is "Beta." It's not clear to me that they intend to correct this terrible behavior. Sadly, the car deleted its video files of the incidents and I was not able to recover them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504706January 31, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was on I-15 in Utah on 1/29/2023 appoximately 2:00. I was attempting to pass in the left lane so the cars behind were following quite closely. I entered into some Snow Flurries and the car hit the brakes. I barely avoided a 3 car pile up because of this behavior. It appears that this feature for Emergency Braking encountered a false Positive which my family and I barely survived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503673January 25, 2023
ELECTRICAL SYSTEM, VISIBILITY
The contact leased a 2022 Tesla Model 3. The contact stated that the passenger’s and driver’s side windows failed to close completely. The contact stated that while driving at various speeds with the window rolled down and his hand outside the vehicle, the window inadvertently rolled up. There were no warning lights illuminated. The local dealer arrived at the residence, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 25,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503209January 23, 2023
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle along with many tesla vehicles has issues where it will randomly brake when in Autopilot mode going from sometimes high speeds such as 75mph trying to force the car down to as little as 35mph in a very fast manner, causing an increasing concern for vehicle collisions. As well as the automatic wipers not functioning properly and operating too fast when there is no precipitation as well as too slow when there is precipitation causing a potential visibility issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503001January 22, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving eastbound on I-8 from San Diego, AZ towards Yuma, AZ and making use of my Tesla Model 3's adaptive cruise control feature when my vehicle suddenly and without warning slammed on its breaks. No warning or error messages were displayed on my screen – it's as if the vehicle thought I was on a collision course even though I was not. I was in the left-most lane and the vehicle behind me was dangerously close to colliding with me, but I was luckily able to step on the accelerator pedal and regain enough speed to avoid an accident. Though there was no accident, this incident has severely under-minded my trust in the feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501969January 16, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking while using Autopilot caused quick and static loss of speed on the interstate, which could easily have resulted in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501957January 16, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking caused by Autopilot. Car slowed down quickly and could have potentially caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501860January 15, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking on the interstate. Autopilot causes the car to slows down significantly and quickly, which could potentially result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501739January 14, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Full Self Driving does not perform as advertised. Will not take Interstate exits, nor will it safely merge into traffic. There have been numerous phantom braking occurrences. This feature has been misrepresented numerous times by Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501193January 11, 2023
POWER TRAIN
The seat weight sensors are failing in my 2022 Tesla Model 3 Long Range. I have been noticing this issue for several months now. I have owned the car since new (February 15, 2022) with 7 miles on the odometer. When I open the drivers door, the car powers up, screen turns on and HVAC system activates. When I close the drivers door while sitting in the drivers seat with the car in park and seat belt unfastened, the screen switches off and the HVAC system switches off. Only if I move around in the seat or depress the brake pedal does the screen power up and the HVAC system activate. I went to the Tesla service facility and they informed me that they are “seeing more seat sensors failing on newer cars” and “not sure how many are failing”. Based on what they observed with my car and my description of the issues they said my seat weight sensor is failing. Also, if I put the car in reverse with the seatbelt unfastened to move the car back a few feet in my garage, the car will sometimes automatically shift to park and display a caution message that “shifted to park to prevent roll away”. The service center informed me that they are replacing failed sensors with the exact same part. My concern is the manufacturer remedy does not replace failed parts with improved design and that this has the potential to cause other safety issues if occupant detection compromised by faulty sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500976January 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car will randomly slam on the brakes when I’m driving on adaptive cruise control even when there is not a car/truck/anything in front of me. Seems consistent in description to what others have termed “Phantom Braking”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500296January 5, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL, STEERING
The contact owned a 2022 Tesla Model 3. The contact stated while driving at approximately 65 MPH with the "auto-pilot" engaged, the vehicle approached another vehicle in traffic from behind and had gotten too close. The contact stated that she depressed the brake pedal to slow down when the vehicle inadvertently accelerated at high speed. The contact steered to the left to avoid rear-end crash with the vehicle directly in front. Additionally, the contact stated that the steering wheel had become hard to turn and the vehicle crashed into the highway divider. The vehicle's front end had crashed into the divider wall and the vehicle ricocheted across four lanes of traffic and ran off the roadway onto the right shoulder and was stopped by having crashed with small trees and bushes. The contact stated she did not notice any warning lights. The contact stated that she had been transported by ambulance to a trauma center. The contact stated that she had compression fractures of her spine, suffered soft tissue damage to her neck, and right wrist soft tissue damage, and rib fractures on the left side. The vehicle had been towed to an impound lot, and the police were on the scene and filed a report. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer had been informed of the failure. The failure mileage was 4,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11500070January 4, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2022 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-702.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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