Suzuki XL7 Complaints

380 consumer complaints on file.

#10838757February 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
LOST STEERING WHILE DRIVING,BECAME VERY HARD TO STEER. COST $2300 TO REPAIR. SAID DEFECT STARTED AS STEERING RACK AND CAUSED METAL TO GO THROUGHOUT THE SYSTEM AND TAKE OUT THE PUMP ALSO. ABS/TRAC CONTROL/STABILITY LIGHTS AMONG OTHERS COME ON AND LOOSE AWD. SUNROOF LEAK AND PAINT PEELING. STEERING WAS LOST AGAIN WHILE DRIVING 1.5 YEARS LATER. DEFINITE RECALL SITUATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10837312February 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY 2008 XL7 SERIVCE STABILITY CONTROL AND ABS LIGHT STAYS ON AND IT'S VERY DIFFICULT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836341February 16, 2016
AIR BAGS
THE PASSENGER SIDE AIRBAG SENSING UNIT IS NOT RECOGNIZING THE PRESENCE OF A PASSENGER. THE AIRBAG REMAINS OFF EVEN THOUGH THE FRONT PASSENGER SEAT IS OCCUPIED BY AN ADULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808792December 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEXIBILITY OF THE SENSOR WOULD MAKE THE SENSOR READ THE PASSENGER'S WEIGHT INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807953December 2, 2015
ENGINE, STEERING
CHECK ENGINE LIGHT CAME ON IN OUR CAR N WAS TOLD IT WAS TIMING CHAIN TENSIONER N COME TO FIND OUT IT JUST THE CAM SHAFT POSITION SENSOR N OUR POWER STEERING IS MESSED WHICH U HAVE TO USE ALL THE MUSCLES U CAN TO TURN IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794863November 19, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE A CHECK ENGINE LIGHT THAT HAS COME ON. I TOOK THE CAR BACK TO WHERE I PURCHASED THE VEHICLE, THEY TELL ME IT IS TOO BAD. THAT THE CAR WAS SOLD AS IS. I TAKE THE CAR TO A LOCAL MECHANIC WHO SAYS THAT I NEED TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. IT WILL COST $600 PLUS PARTS TO REPAIR. MY VEHICLE HAS 116XXX MILES. THERE IS PAINT CHIPPING, AND MY INSTRUMENT CLUSTER IS SHOWING THE TEMP GAUGE ON HOT AND RESTS IN THE MIDDLE POSITION AFTER SITTING OVER NIGHT. A CLASS ACTION LAWSUIT AGAINST SUZUKI SHOULD BE CONSIDERED, BECAUSE THE NUMBER OF COMPLAINTS FOR THIS ISSUE, AND THERE HAS NOT BEEN A RECALL, IS OUTRAGEOUS. THIS IS A 3 DAY REPAIR JOB AT MINIMUM. SUZUKI KNEW THIS WAS AN ISSUE, THEY SHOULD SHOW SOME MORALITY AND ETHICS AS TO OFFER THEIR CONSUMERS A REMEDY TO THIS ISSUE. SOMETHING NEEDS TO BE DONE TO RECTIFY THIS PROBLEM. BEFORE AN ACCIDENT OR LOSS OF LIFE HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787428October 31, 2015
AIR BAGS
PASSENGER SIDE SEAT IS NOT RECOGNIZING A PASSENGER IS IN THE SEAT, SO AIR BAG IS OFF AND ALERT LIGHT STAYS ON AND OFF PERIODICALLY. THE LIGHT COMES ON ONCE WE ARE STATIONARY AND MAY GO OFF AND ON AS THE CAR IS IN MOTION. VEHICLE HAS 72200 MILES A AND I AM WORRIED THE AIR BAG WILL NOT DEPLOY IF NEEDED. THE SENSOR IN THE PASSENGER SEAT APPEARS TO NOT WORK AS IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786286October 27, 2015
AIR BAGS, WHEELS
RANDOMLY THE "SERVICE PASSENGER AIR BAG" MESSAGE IS DISPLAYED AND PASSENGER AIR BAG LIGHT GOES ON AND OFF. SERVICE TIRE MONITORING SYSTEM MESSAGE RANDOMLY DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783531October 19, 2015
AIR BAGS
I WENT OUT TO START MY VEHICLE ONE MORNING. AFTER TURNING THE IGNITION ON, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER CAME ON, AND AT THE SAME TIME THE PASSENGER AIRBAG NOTIFICATION LIGHT STARTED FLASHING ON THE CENTER CONSOLE. THE VEHICLE WAS STATIONARY. AFTER CALLING THE LOCAL DEALERSHIP WHO WORKS ON SUZUKIS HERE, I WAS TOLD THIS IS A VERY COMMON PROBLEM WITH THIS M/M/Y OF VEHICLE, AND THAT THE REPAIR IS BETWEEN $1.5K-$2K. MY VEHICLE IS NOT OLD, ABUSED, NOR HAS IT BEEN IN AN ACCIDENT. WITH THE MILES AT APPROX 61,000... WHY IS THERE A SAFETY ISSUE REGARDING MY AIRBAG SYSTEM? AFTER DIGGING AROUND ONLINE, I FOUND THAT THIS M/M/Y VEHICLE DOES, IN FACT, HAVE A LARGE COMPLAINT AGAINST IT REGARDING THE AIRBAG SYSTEM. MOST SPECIFICALLY THE EXACT ISSUE I AM HAVING. IN LIGHT OF THE MASSIVE AIRBAG RECALL ISSUE, ONE WOULD ASSUME SAFETY IS OF UTMOST IMPORTANCE. I THINK THIS ISSUE NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781051October 9, 2015
FUEL/PROPULSION SYSTEM
FUEL PUMP DEFECTIVE. FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763408September 13, 2015
AIR BAGS
SERVICE AIR BAG SERVICE LIGHT COMES ON AND GOES OFF. PASSENGER AIR BAG LIGHT COMES ON AND GOES OFF REGARDLESS OF WEIGHT ON THE PASSENGER SEAT. SINCE SUZUKI IS OUT OF BUSINESS, I TOOK IT TO MY TRUSTED MECHANIC. HE SAID HE DIDN'T WANT TO EVEN LOOK AT IT. AIR BAGS ARE VERY EXPENSIVE AND HE DID NOT WANT TO BE RESPONSIBLE FOR IT. TAKE IT TO A DEALER. SO I FOUND A MITSUBISHI DEALER (WHICH SERVICED A RECALL ON OUR 2008 SUZUKI GRAND VITARA - SEE BELOW) AND THEY SAID IT WILL COST A FEW HUNDRED DOLLARS JUST TO LOOK AT IT. WHY HAS THIS NOT BEEN RECALLED! I ASK. THEY SAID THEY DID NOT KNOW. THAT WE ARE NOT THE FIRST PEOPLE TO ASK. FOR THE RECORD WE ALSO OWN A 2008 SUZUKI GRAND VITARA X-SPORT WHICH WAS RECALLED FOR THE SAME REASON AND FIXED. THE MITSUBISHI DEARER ACULLY REPLACED THE LOWER PASSENGER SIDE SEAT. WHEN WE PICKED UP THE CAR I COUOD NOT HELP NOTICE A DUMPSTER OUT BACK OVER FLOWING WITH SEATS. THIS IS A HUGE SAFETY PROBLEM. WE ARE AFRAD TO DRIVE THE CAR AN DON'T HAVE HUNDREDS FOR THE REPAIR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759862August 27, 2015
FUEL/PROPULSION SYSTEM
FUEL LEAK AND FUEL PUMP FAIL NO READING EVEN TANK FULL DEALER TOLD NO PROBLEM AND MAKE UNAUTHORIZED CHARGE FROM ME AND FROM FACTORY FOR FIX THE FUEL PUMP BUT NOT TRUE WHEN WENT BACK REFUSE TO FIXED AND THE WAY BACK NOTICED FIRE ON THE LEFT WE GOT CONTROLLED BY HELP FROM OTHER DRIVERS ON THE HIGHWAY AND I WAS LUCKY THAT HAPEN WHEN TRAFICE WAS SO SLOW
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10749384August 18, 2015
STEERING, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY CHILDREN HOME AND I HEARD A THUDDING IN THE ENGINE LIKE SOMETHING WAS BREAKING. THE AIR CONDITIONER WENT HOT INSTANTLY AND I TRIED TO CHANGE LANES TO PULL TO A STOP TO LOOK AT IT. WHEN I STOPPED AND TRIED TO TURN THE CORNER, I FOUND IT VERY DIFFICULT TO STEER. I COULDN'T TURN PROPERLY AND WAS TURNING WIDE INTO THE OTHER LANE BECAUSE OF THIS. MY 4 WHEEL DRIVE WENT INTO MOTION AND NOW I HAVE TO CLICK THE BUTTON TO BE ABLE TO REVERSE OR STEER PROPERLY (SO THAT I'M NOT ON THE 4 WHEEL DRIVE SETTING) BUT THE LIGHT FOR THE 2 WHEEL DRIVE BLINKS. MY BRAKE LIGHT AND CHECK ENGINE LIGHT ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731768July 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ODOR OF FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731832July 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED BY AN INDEPENDENT MECHANIC, A CRACK IN THE FUEL TANK AND A SLOW LEAK WERE DISCOVERED. THE MECHANIC STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726305June 19, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725456June 16, 2015
AIR BAGS
SUZUKI HAS NOT PROVIDED INFORMATION ABOUT THEIR VEHICLES FOR THE AIR BAG RECALL. AS A 71 YEAR OLD, WEIGHING ONLY 90 POUNDS, I AM CONCERNED ABOUT THE AIR BAGS IN MY CAR. SINCE SUZUKI PULLED THEIR AUTO UNIT OUT OF THE US A FEW YEARS AGO, THOSE OF US WHO PURCHASED A SUZUKI HAVE BEEN LEFT HANGING HIGH AND DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722721June 1, 2015
POWER TRAIN, STEERING, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS WAS THE 2ND TIME THIS PROBLEM OCCURRED. THIS TIME I WAS COMING BACK FROM A DRIVE ON THE HWY AND MY WHEEL STARTED TO SHAKE. IT WAS A DRASTIC CHANGE OF A SMOOTH RIDE TO A WEIRD SHAKING. I EXITED THE HWY AND WENT THE STREET WAY. STILL IT DID NOT IMPROVE GOT WORST COULD BARELY ACCELERATE . THE BRAKES WERE SO SENSITIVE I BARELY PUSHED THEM DOWN AND IT STOPPED. BY THE TIME I GOT HOME THE AND PARKED THE CAR IN THE GARAGE IT STATED TO RUN HOT. SO I WANTED TO REMOVE IT OUT THE GARAGE IT WAS VERY HARD TO REVERSE I GOT IT HALF WAY OUT OF THE GARAGE AND GRABBED MY SON WE RAN BECAUSE IT WAS SMELLING HOT AND RUNNING HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722494May 31, 2015
ENGINE
I PICKED UP MY WIFE FOR LUNCH AND WE STOPPED AT A RESTAURANT. WHEN WE GOT BACK IN THE CAR, IT WOULDN'T START. WE HAD TO HAVE IT TOWED TO A REPAIR SHOP. THE RESULT: THE COMPRESSION THAT'S SUPPOSED TO BE AT 160 IS AT LESS THAN 60. THE WORK TO FIX IT IS NOT WORTH THE PRICE. AT 128,515 MILES OUR ENGINE IS DONE. WE STILL OWE MONEY ON THE CAR ($8000) AND MUST DECIDE BETWEEN A NEW ENGINE ($2000) OR A COMPLETE LOSS OF THE CAR. WE WILL BE CONTACTING AN ATTORNEY AND WILL SIGN ON FOR THAT CLASS ACTION LAWSUIT. HOW IS THIS LEGAL SUZUKI?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721972May 28, 2015
ENGINE
THE TIMING CHAIN IN THE ENGINE OF MY CAR SNAPPED, CAUSING DAMAGE TO THE VALVES AND OTHER PARTS OF THE ENGINE WHICH THEN GIVES ME TWO OPTIONS, REPLACE THE ENTIRE ENGINE OR BUY A NEW CAR. WORST PART? WE STILL OWE MONEY ON THIS CAR! IF WE'D KNOWN OF THESE ISSUES WITH THE XL7, WE WOULD HAVE NEVER BOUGHT IT. BOY, WHAT A PREDICAMENT WE'RE IN NOW. I AM WONDERING IF A CLASS ACTION SUIT HAS BEEN PURSUED AGAINST SUZUKI FOR KNOWING ABOUT THIS PROBLEM BUT NOT RECALLING THIS MAKE & MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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