Suzuki SX4 Complaints

312 consumer complaints on file.

#10446215February 2, 2012
AIR BAGS
THE "PASSENGER AIR BAG LIGHT OFF" WARNING LIGHT CAME ON WHILE WE WERE DRIVING ON A CITY STREET EVEN THOUGHT A 170LB PASSENGER WAS SITTING IN THE PASSENGER SEAT, WEARING A SEAT BELT. WE WERE NEAR THE AUTHORIZED SUZUKI DEALER IN MILFORD, CT WHERE WE BOUGHT THE CAR A FEW WEEKS EARLIER, SO I STOPPED IN AND INFORMED THE SALES MANAGER. HE SAID TO SHOW THE SERVICE DEPT. THERE WAS NO ONE IN SERVICE THAT HAD TIME TO SEE THE LIGHT ON SO I BROUGHT IT IN FOR SERVICE APPT. THEY SAID THERE WAS NO CODE WHEN THEY SCANNED THE CAR. WE DON'T KNOW IF THIS PROBLEM IS RELATED TO THE STATIC IN THE AM RADIO WHEN THE HEADLIGHTS OR AWD LOCK IS TURNED ON OR WHEN THE GPS OR PHONE IS PLUGGED IN BUT I AM TOLD THIS IS NOT AN ELECTRICAL LEMON. I RODE IN ANOTHER SX4 AND THERE WAS NO STATIC IN THE AM RADIO. THE NEXT TIME THE WARNING LIGHT CAME ON, WE TOOK PICTURES AND SENT THEM TO THE FINANCE REP. WE ALSO HAVE A VIDEO OF THE LIGHT ON AND HAVE SINCE FOUND COMPLAINTS OF THIS PROBLEM IN THE SUZUKI FORUM. PERHAPS ITS TIME FOR A RECALL BEFORE SOMEONE GETS INJURED. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445447January 26, 2012
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445034January 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG AND THE FRONT PASSENGER SIDE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED THAT THE FRONT PASSENGER SIDE SEAT CUSHION WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444900January 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TO EACH OTHER, WHICH CAUSED THE CONTACT TO ENGAGE BOTH PEDALS SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444434January 18, 2012
AIR BAGS, FUEL SYSTEM, GASOLINE, WHEELS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT WAS DRIVING 65 MPH WHEN THE PASSENGER SIDE AIR BAG LIGHT AND THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL LEVEL GAUGE FAILED TO PROVIDE AN ACCURATE READING OF THE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ONLY TO ADDRESS THE ILLUMINATION OF THE TIRE PRESSURE SENSOR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 63,098.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443592January 12, 2012
AIR BAGS
PASSENGER AIRBAG SENSOR IN SEAT BURNED OUT CAUSING ALL AIRBAGS TO DISABLE. THE AIRBAG LIGHTS WERE STAYIN ON THEN NOT AND THEN EVENTUALLY STAYED ON PERMENANTLY. MUST REPLACE WHOLE CUSHION FOR A SIMPLE SENSOR... MEGABUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443594January 12, 2012
AIR BAGS
AIR BAG AND SEAT BELT LIGHTS CONSTANTLY ILLUMINATED, BECAUSE OF FAULTY SENSOR. SEAT(S) NEEDS TO BE REPLACED OR AIRBAG WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442883January 9, 2012
AIR BAGS
I WENT TO THE DEALER FOR THE AIRBAG SERVICE LIGHT ON! THEY CHECKED IT AND TURN THAT THE AIRBAG SENSOR FROM THE PASSENGERS SEAT IS DEAD AND WARRANTY WILL NOT COVER IT!!??? I'M VERY DISAPPOINTED WITH THIS, SUZUKI WARRANTY WILL NOT RESPONSE FOR THEIR VEHICLE SECURITY FAILURES?? WHY?? THEY SAID THAT IF I HAVE AN ACCIDENT AIRBAGS WILL NOT COME OFF AND IF I WANT TO HAVE IT REPLACE IT WILL COST 2,000 DOLLARS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443173January 9, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT AFTER ENGINE STARTUP, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442779January 7, 2012
AIR BAGS
AIR BAG LIGHT COMES ON. DEALER SAYS $1,300 TO REPLACE/REPAIR PASSENGER SIDE. SEEMS TO BE KNOW ISSUE ON CHAT BOARDS RELATED TO THIS MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442759January 6, 2012
AIR BAGS
I OWN A 2007 SUZUKI SX4 AND IN AUGUST MY AIRBAG AND SEATBELT LIGHT CAME ON AND STAYED ON. I AM UPSET THAT IT COST MONEY TO LOOK AT THIS VEHICLE AND THAT THE COST OF THE SENSOR REPLACEMENTS AND FIXTURES EXCEED THE AMOUNT LEFT TO PAY ON THIS VEHICLE AND THERE IS NO WARRANTY COVERAGE FOR SUCH A FAILURE. THIS VEHICLE HAS GREATLY FAILED ON THIS LEVEL AND SUZUKI NEEDS TO FIX THIS ISSUE THRU RECALL OR A DEEPLY DISCOUNTED PRICE. THIS FIXTURE EFFECTS OWNERS ON EVERY LEVEL. I WILL NOT PURCHASE ANOTHER VEHICLE WITH SUZUKI AND I BELIEVE OTHERS AGREE. SUZUKI WILL LOSE CURRENT AND POTENTIAL CONSUMERS FOR SUCH AN OVERSIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443018January 4, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DRIVING HOME FROM WORK MY BRAKES FAILED, FOOT WENT TO THE FLOOR AND NO BRAKES, THEN A MOMENT LATER I HAD SOME, I WAS TERRIFIED BUT MADE IT HOME. MY HUSBAND DID A TEST DRIVE AND TRIED FILLING UP THE FLUID BUT REALIZED IT WAS NOT JUST A FLUID PROBLEM. I CALLED SUZUKI CUSTOMER SERVICE AND TOLD THEM WE SUSPECTED THE MASTER CYLINDER. BY NOW THE CAR WAS OUT OF WARRANTY SO THEY TOLD ME TO HAVE IT TOWED TO THE DEALERSHIP WHERE THEY WOULD INSPECT IT AND DECIDE WHETHER TO PAY FOR PARTS OR LABOR OR BOTH OR PERHAPS NOTHING AT ALL. WITH MY HUSBAND OUT OF WORK WE COULD NOT AFFORD ANY REPAIRS AT ALL NOR COULD WE AFFORD TOWING. SO OUR MECHANIC COUSIN LOOKED AT THE CAR AND SAID IT WAS DEFINITELY THE MASTER CYLINDER AFTER 27,480 MILES!! HE REPLACED THE MASTER CYLINDER. I THEN WROTE A LETTER TO SUZUKI THINKING THEY WOULD WANT TO KNOW THIS FAILED SO SOON, I TOLD THEM THIS SHOULD NEVER HAVE HAPPENED, EXPLAINED WHY I DID NOT GO TO THE DEALERSHIP AND TOLD THEM I HAVE THE PART WE TOOK OFF IF THEY WANTED TO INVESTIGATE. I HEARD NOTHING BACK. TODAY I SPOKE TO THEM AFTER GETTING A PHONE CALL CHECKING ON THE ORIGINAL CALL AND ASKING WHAT HAPPENED? I EXPLAINED TO THE LADY ON THE PHONE EVERYTHING AND SHE SAID BECAUSE I HAD THE CAR DONE LOCALLY I COULD NOT GET ANY REIMBURSEMENT. I DO NOT AND AM NOT SEEKING REIMBURSEMENT! I TOLD HER I DON'T WANT ANYTHING FROM SUZUKI BUT THEY SHOULD BE AWARE A PART FAILED SO EARLY AND I HAVE THAT PART FOR INVESTIGATION SHOULD THEY WANT ME TO DROP IT OFF. THEY DIDN'T CARE! I AM STUNNED! SO I AM PUTTING IN THIS COMPLAINT IN THE HOPE THAT PERHAPS I SAVE ANOTHER SUZUKI OWNER DYING BECAUSE THEIR BRAKES FAIL DOING 70!! THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442968December 30, 2011
AIR BAGS
PASSENGER SIDE SEAT AIRBAG SAFETY SWITCH FAILED. THIS DISABLES ALL AIRBAGS IN THE VEHICLE WHEN THIS HAPPENS. IT IS NOT A FAIL SAFE DESIGN. IF THIS SWITCH FAILS, AIR BAGS SHOULD REMAIN ENABLED. CAR IS NOT SAFE TO DRIVE. YOU CAN REPLACE THIS SEAT SWITCH FOR $1,400 DOLLARS. SUZUKI WILL NOT REPLACE THIS SWITCH EVEN THOUGH IT RENDERS THE VEHICLE UNSAFE TO DRIVE. MOST CUSTOMERS DO NOT REALIZE THEY HAVE NO AIR BAG PROTECTION. SUZUKI IS AT GREAT LIABILITY DUE TO POOR DESIGN. THIS NEEDS TO BE A SAFETY RECALL ITEM. MANY COMPLAINTS ARE ON FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441195December 26, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- - - THE PROBLEM WITH THIS CAR IS A POOR AND DANGEROUS DESIGN FEATURE. THERE ARE TWO (2) ROOF FRAME SUPPORTS ON EACH SIDE AT THE WINDSHIELD. ONE IS FOR THE WINDSHIELD THE OTHER IS FOR THE SMALL SIDE WINDOW AND THEY BOTH COME TOGETHER AT THE TOP, AND WHEN THEY DO THEY TAKE UP SO MUCH SPACE THAT THEY TOTALLY BLOCK THE DRIVERS VIEW OF THE ROAD ON BOTH SIDES. ANY CAR OR PERSON IN THAT AREA BEHIND THE FRAME CAN NOT BE SEEN AT ALL. WHEN DRIVING THE DRIVER HAS TO CONSTANTLY BE MOVING THEIR UPPER BODY BACK AND FORTH TO SEE AROUND THE FRAME. WHEN I BOUGHT THE CAR I WAS NOT ABLE TO DRIVE IT FOR THE FIRST WEEK DUE TO FAMILY HEALTH ISSUES THAT I HAD TO STAY AT HOME FOR. IN TWO DAYS AFTER I DID DRIVE AGAIN I ALMOST PULLED OUT IN FRONT OF AND WOULD HAVE HIT A CAR COMING AROUND A CURVE THAT COLD NOT BE SEEN BECAUSE OF THIS DANGEROUS CONSTRUCTION. SINCE THEN I HAVE HAD THAT SAME CLOSE CALL OVER 1 DOZEN TIMES. IT IS SUCH A PROBLEM THAT I HARDLY EVER DRIVE THE CAR MORE THAN I HAVE TO GO TO A STORE FOR FOOD. THE CAR IS OVER 1-1/2 YEARS OLD AND I HAVE LESS THAN 2,500 MILES ON IT TO CLOSE LOCAL STORES AND FAMILY DOCTORS. - - THIS CAR IS SO DANGEROUS TO DRIVE THAT IT SHOULD NEVER HAVE BEEN ALLOWED TO BE SOLD IN THIS COUNTRY AND SHOULD BE TAKEN OFF THE ROAD. SOONER OR LATER IT IS GOING TO KILL PEOPLE. I HAVE ALREADY SEEN SOME IN USED CAR LOTS. IT LOOKS LIKE OWNERS ARE ALREADY GETTING RID OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440836December 21, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE ENGINE THROTTLE STARTED TO INCREASE EXCESSIVELY AND THE VEHICLE ACTED AS IF IT WAS GOING TO ACCELERATE ONCE THE CONTACT REMOVED HIS FOOT FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS INSPECTED THE FAILURE BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED WHO SEND OUT AN ENGINEER TO INSPECT THE FAILURE BUT DID NOT INFORM THE CONTACT OF ANY ISSUES. THE FAILURE MILEAGE WAS 45,679.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439979December 14, 2011
AIR BAGS
PASSENGER AIRBAG LITE STAYS ON AND THE AIRBAG INDICATOR SYMBOL ON THE SPEEDOMETER REMAINS ON. WE WERE TOLD BY THE DEALER THAT THE AIR BAGS WILL NOT DEPLOY WITH THESE INDICATIONS. THE PROBLEM WAS CODED WITH A 10 DRIVEABILITY AND SAID IT WOULD BE $1100 FOR A NEW PASSENGER SEAT CUSHION. THIS IS CLEARLY A SAFETY ISSUE AND SHOULD BE REPAIRED BY SUZUKI. FAILURE AT 40,000 MILES IS NOT ACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439357December 12, 2011
AIR BAGS
THE DRIVERS SIDE AIRBAG LIGHT IS ON AND TWO DEALERSHIPS LOCALLY HAS SEEN THIS PROBLEM. $1100 FOR A NEW SEAT. THIS SOUNDS TO ME THAT THIS NEEDS TO BE LISTED AS A RECALL, NOT TO MENTION HOW MANY OTHER OWNERS HAS THIS SAME ISSUE POSTED ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438501December 4, 2011
AIR BAGS
I OWN A 2008 SUZUKI SX4. A FEW TIMES THE PASSENGER AIR BAG WARNING LIGHT HAS TURNED ON. THE PROBLEM USUALLY IS SOLVED BY UNLOCKING AND REFASTENING THE PASSENGER SEAT BELT. MORE RECENTLY, (ACTUALLY LAST WEEK) THE AIR BAG WARNING LIGHT TURNED ON AND HAS STAYED ON EVER SINCE. THIS IS NOT AN INTERMITTENT PROBLEM LIKE THE PASSENGER AIR BAG WARNING. I HAVE SEEN A LOT OF OWNERS OF THESE VEHICLES, (YEARS 2007 TO 2009) COMPLAINING IN THE NET ABOUT THIS LIFE-THREATENING PROBLEM . MOST OF THEM REFER TO THE B1061 AND /OR B1312 CODES AND THEIR VEHICLES ARE OUT OF THE WARRANTY PERIOD ALREADY. THIS LEADS ME TO THINK THAT WE ARE TALKING ABOUT A DESIGN OR MANUFACTURING FLAW IN THESE VEHICLES AND SHOULD BE PROPERLY ADDRESSED BY A RECALL CAMPAIGN BY THE MANUFACTURER AND/OR ITS REPRESENTATIVES IN THIS COUNTRY. I UNDERSTAND THESE CODES AND WARNING LIGHTS PREVENT THE AIR BAGS FROM BEING DEPLOYED DURING AN ACCIDENT AND THE COST OF REPLACING THE SEAT WITH THE SENSOR CAN RUN UP TO $2,000 PER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438100December 2, 2011
AIR BAGS
AIRBAG LIGHT CAME ON AND TOOK TO THE DEALERSHIP. THE DIAGNOSTIC CODE IS B1312 - OCCUPANCY MAT PERFORMANCE DUE TO OPEN IN OCM. BASICALLY THERE WAS A SHORT IN THE AIRBAG CONTROLLER THAT IS BUILT INTO THE PASSENGER SEAT RENDERING ALL OF THE AIRBAGS NON FUNCTIONAL. COST FOR REPLACEMENT WAS QUOTED AT $1500 FOR THE PART PLUS $300-$500 LABOR. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH SUZUKI IF YOU LOOK ONLINE YET THERE HAS BEEN NO RECALLS AND IT'S NOT COVERED UNDER WARRANTY AFTER 30,000 MILES. SO THE REPAIR COST COULD BE UP TO $2000 FOR A PART THAT IS FAILING LEFT AND RIGHT ON SUZUKI OWNERS RENDERING THE COMPLETE AIRBAG SYSTEM WORTHLESS SO BASICALLY TWO OPTIONS, EITHER PAY THE $2000 OR DRIVE A CAR THAT COULD BE DEADLY IN A CRASH. I CAN'T BELIEVE THAT SUZUKI CORPORATION IS OK WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437982December 1, 2011
AIR BAGS, SEAT BELTS
AFTER 60,000 MILES THE AIRBAGS LIGHT COMES ON AND PASSENGER SEAT BELT LIGHT COMES ON. DEALER STATES THAT PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. A LOT OF SUZUKI OWNERS HAVE THE SAME PROBLEM AFTER 60,000 MILES. THIS IS A SAFETY HAZARDS. HERE IS A LINK TO THE ISSUE. THIS ISSUE SHOULD BE RECALLED. HTTP://WWW.SUZUKI-FORUMS.COM/SUZUKI-SX4-FORUM/44769-2008-SUZUKI-SX4-CROSSOVER-AIRBAG-LIGHT.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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