Suzuki Reno Complaints

173 consumer complaints on file.

#10326168April 17, 2010
AIR BAGS, EQUIPMENT:ELECTRICAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2005 SUZUKI RENO AN BOUGHT IT NEW. THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD HAS GONE ON OVER A DOZEN TIMES SINCE I OWNED THE CAR. FOR THE FIRST 3 YEARS SUZUKI DEALERSHIP HAS SO CALLED REPAIRED IT, HOWEVER WITHIN 4 WEEKS THE LIGHT ON THE DASH GOES ON AND REMAINS ON, NOW I PAY FOR ALL REPAIRS AND NOVEMBER OF 2009 I SPENT 600 DOLLARS WHICH INCLUDED REPAIR OF THE AIRBAG, SO THE LIGHT WON'T GO ON, THEY TOLD ME THEY REPAIRED IT AND 3 WEEKS LATER THE AIRBAG SAFETY WARNING LIGHT WENT ON AGAIN AND WON'T GO OFF. I WANT TO REPORT THIS BECAUSE I HEARD OF ALOT OF FOREIGN CARS RECALLED AND MY CAR HAS 4 AIRBAGS WHICH KEEPS MALFUNCTIONING, AND THE FIX IS ONLY TEMPORARILY. I AM STILL PAYING OFF THE CAR, AND I NEED YOUR EXPERTISE ADVISE, MAYBE THIS SHOULD BE A RECALL MATTER. PLEASE HELP ME. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315284March 1, 2010
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WHEN HEADLIGHTS ARE ON AFTER A WHILE YOU SMELL ELECTRICAL BURNING THEN THE LIGHTS GO OUT. WAS TAKEN FOR REPAIR AT MILFORD SUZUKI ,P O BOX M RT 6 & 209, MILFORD, PA 18337. (570) 296-2636. TECH FOUND WIRES RUBBED THROUGH ON METAL BRACKET, TECH REPAIRED WIRE AND EVERYTHING WORKS AS DESIGNED. THE REPAIR BILL WAS TOTAL OF $94.77. I DID FILE CASE WITH SUZUKI. CASE NUMBER IS [XXX] MODEL 2006 RENO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308230February 10, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE
I HAD A SUZUKI RENO FOR ABOUT A YEAR WHEN THE INCIDENT HAPPENED THE FIRST TIME AND A FEW WEEKS LATER FOR THE SECOND TIME. THE CONDITIONS HAD TO BE JUST RIGHT FOR IT TO HAPPEN. I AM REFERRING TO THE HOOD BECOMING UNLATCHED WHILE DRIVING AROUND 70MPH WITH HARD WIND GUSTS TO THE LEFT SIDE OF THE CAR. IT FELT LIKE THE CAR WOULD SLIGHTLY TWIST AND THEN THE HOOD WOULD AUTOMATICALLY RELEASE AND CATCH ON THE SECONDARY LATCH. IF THE SECONDARY LATCH WAS TO SLIP BEFORE STOPPING THE CAR THEN THE HOOD WOULD SLAM INTO THE WINDSHIELD. I HAVE THREE SMALL CHILDREN AND THIS CAR POSED A THREAT TO MY LIFE AND TO THEIRS IF THEY WERE WITH ME. I ATTEMPTED TO GET SUZUKI TO TRY TO FIX IT BUT THEY COULD NOT REPRODUCE THE PROBLEM. I FELT THAT THIS CAR WAS A DEATH TRAP AND REFUSED TO DRIVE IT ANYMORE SO I VOLUNTARILY GAVE IT UP AS A REPO SINCE THE DEALER I HAD PURCHASED IT FROM WOULD NOT DO A "BUY-BACK". NOW, BECAUSE OF THIS CAR, MY CREDIT IS RUINED AND I STILL OWE OVER $6500 FOR WHAT THE BANK LOST AT AUCTION. IF TOYOTA IS BEING SLAMMED FOR THEIR PROBLEMS THEN SUZUKI SHOULD TOO. I ALSO HAD A MASTER MECHANIC LOOK AT IT AND HE STATED THAT THE LATCH WAS PROPERLY ADJUSTED BUT THE QUALITY AND STRENGTH OF THE METALS USED IN THE BODY WERE INSUFFICIENT (FLIMSY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295077December 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2006, RENO WITH AROUND 52K MILES ON IT. IN TRYING TO GO UP A SMALL HILL, THE CAR STARTED TO LOSE IT'S ABILITY TO ACCELERATE. ONCE I REACHED THE TOP IT WAS BETTER, BUT THEN INDICATED ON THE DASHBOARD A D WITH A SLASH THROUGH IT. MY CAR THEN WOULD STILL HAVE DIFFICULTY ACCELERATING. IN COMING TO A STOP THEN TRYING TO ACCELERATE TO TURN A CORNER IT CONTINUED TO HAVE DIFFICULTY ACCELERATING. THE CAR THEN BEGINS TO LOSE POWER. THE CHECK ENGINE LIGHT WOULD COME ON AND STAY ON. IT WOULD THEN GO OFF AND WITHIN A FEW DAYS COME RIGHT BACK ON. BEFORE THE CHECK ENGINE LIGHT WOULD COME ON, THE CAR WOULD JOLT THEN HAVE THE OVERRIDE (D WITH A SLASH) ON THE DASHBOARD. I THEN HAVE TO PLACE THE CAR ON PARK (EACH GEAR GIVING A JOLT TO THE CAR), TURN IT OFF AND THEN RESTART THE CAR TO HOPE IT ACCELERATES LIKE IT SHOULD. I AM TOLD THE TRANSMISSION RANGE SENSOR IS THE PROBLEM. IT OCCURS AT LEAST ONCE A WEEK, AND SOMETIMES ONCE EVERY TWO WEEKS IF THE CAR IS ACTING THE WAY IT SHOULD. THIS IS RIDICULOUS. I HAVE ALMOST BEEN HIT ONCE AND HAD TO PRAY I WOULD MAKE IT TO THE SIDE OF THE MERGE LANE ON THE HIGHWAY ANOTHER TIME SINCE THE CAR WOULD NOT ACCELERATE PROPERLY WHILE TRYING TO MERGE. I AM TAKING IT TO GET REPAIRED/REPLACED AND HOPE IT DOESN'T OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295144December 9, 2009
AIR BAGS:SIDE/WINDOW
ON 12-08-09, I ENTERED INTO MY 2007 SUZUKI RENO. I WAS SITTING IN MY DRIVEWAY. I TURNED THE IGNITION TO ACCESSORY MODE(I DID NOT START THE ENGINE), WITHIN SECONDS MY DRIVER'S SIDE(SEAT) AIRBAG DEPLOYED. I HAVE NOT HAD ANY ACCIDENTS IN THE VEHICLE, NOR ANY OTHER DAMAGE THAT WOULD CAUSE AN AIRBAG DEPLOYMENT. I HAVE SUSTAINED MINOR INJURIES DUE TO THE IMPACT OF THE AIRBAG. I HAVE BEEN ADVISED BY MY INSURANCE COMPANY TO CONTACT SUZUKI CORPORATE OFFICE. I HAVE SPOKEN WITH NUMEROUS REPS WITH SUZUKI, ALL OF WHOM SAY THEY CANNOT DO ANYTHING. I HAVE BEEN TOLD BY MY LOCAL DEALER THAT THEY WILL TOW THE CAR TO THE SERVICE DEPARTMENT FOR INSPECTION. BUT DUE TO THE FACT MY CAR IS NOT COVERED UNDER MY INITIAL WARRANT OF 36000 MILES, ANY AND ALL REPAIRS - THIS INCLUDES MALFUNCTIONS AND DEFECTS - WOULD HAVE TO BE COVERED PERSONALLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10294159December 1, 2009
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 SUZUKI RENO. WHILE DRIVING BETWEEN 30 TO 40 MPH ON A DARK BACK ROAD, THE HEADLIGHTS FAILED. UPON FURTHER INSPECTION HE SAW SMOKE COMING THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT HIS VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL NUMBER 07V452000 (EXTERIOR LIGHTING). HE THEN ADDED THAT ANY REPAIRS MADE WOULD BE AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10289453October 23, 2009
AIR BAGS:FRONTAL, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, TIRES
SINCE THE PURCHASE, MY FLAT TIRE INDICATOR LIGHTS. THE FRONT DRIVERS TIRE AND REAR PASSENGER TIRES NEED AIR ABOUT EVERY TWO WEEKS. ABOUT 1 YEAR AFTER PURCHASE THE INTERIOR LIGHTS, PASSENGER SIDE REAR LIGHTS WENT OUT. AFTER REPLACING FUSES AND BULBS THERE IS STILL NO LIGHT. NOT LONG AFTER THAT, THE PASSENGER SIDE AIRBAG FAILURE LIGHT CAME ON. 2 MONTHS AFTER PURCHASE THE PURGE VALVE HAD TO BE REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286561October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OWN A 06 RENO WITH 50K MILES ON IT. JUST RECENTLY WHILE DRIVING IN AVERAGE NORMAL TRAFFIC ABOUT 45 TO 50 MPH THE TRANSMISSION INDICATOR WOULD START FLASHING AND THE MIL LIGHT WOULD COME ON. DURING THIS TIME ANY CHANGE IN PRNDL WOULD CAUSE LOUD AND HARSH SHIFTING AS WELL AS SEVERELY DECREASED ACCELERATION ABILITY, ALMOST AS IF IT WAS FLOODING. EVENTUALLY THE MIL LIGHT WOULD GO OFF OR STAY ON AND TRANSMISSION FUNCTION WOULD RETURN TO NORMAL. THIS WOULD ONLY LAST MAYBE A FEW HOURS AND THEN WHOLE SCENARIO WOULD REPEAT ITSELF. MY RESEARCH HAS LED ME TO BELIEVE IT IS THE TRANSMISSION RANGE SENSOR. A PROBLEM A LOT OF RENO OWNERS SEEM TO BE EXPERIENCING. THIS IS POTENTIALLY A DANGEROUS SITUATION IF FOR EXAMPLE YOU COME TO A STOP JUST BEFORE TRYING TO MERGE INTO HIGHWAY TRAFFIC AND YOUR TRANSMISSION SUDDENLY STARTS MALFUNCTIONING AND YOUR ABILITY TO ACCELERATE SUDDENLY DISAPPEARS. I AM IN THE PROCESS OF TAKING IT INTO THE DEALER FOR OTHER RECALL WORK AND INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273267June 9, 2009
TIRES, TIRES:VALVE
I WOKE UP TO FIND MY TIRE WAS COMPLETELY FLAT ABOUT A MONTH AND A HALF AGO. THE PROBLEM ACCORDING TO THE AUTO SHOP WAS A BAD VALVE STEM, WHICH I HAD TO GET REPLACED. SINCE THEN I HAVE HAD ALL OF THE OTHER TIRES ON MY CAR LEAK AIR TO THE POINT WHERE THEY HAD LESS THAN 5 POUNDS OF AIR LEFT IN THEM. I WENT BACK TO THE SAME AUTO SHOP AND HAD TO REPLACE THE LAST 3 VALVE STEMS ON MY REMAINING THREE TIRES. THE TIME FRAME INVOLVED HERE WAS 4 VALVE STEMS REPLACED, ONE FOR EACH OF MY TIRES IN A TOTAL OF A 2 MONTH PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255452January 17, 2009
EXTERIOR LIGHTING
MY HEADLIGHTS ARE SHORTING OUT. MAINLY THE DAYTIME AND LOW BEAMS. I ALSO HAVE A HIGHBEAM ASSEMBLY PART THAT HAS BROKEN. THE LIGHTS STARTED TO FLICKER A LITTLE NOW AND THEN. THEN IT GOT TO THE POINT THE LOW BEAMS JUST CUT OUT. I AM IN TOTAL DARKNESS. I RAN OFF THE ROAD. THE HIGHBEAMS ARE SOMETIMES AFFECTED BUT USUALLY REMAIN WORKING. HOWEVER THE ONE HIGH BEAM DOES NOT WORK DUE TO THE FACT THE INTERNAL HOLDER CLIP FOR THE BULB JUST BROKE ONE DAY. THERE IS NO AFTER MARKET PART FOR THIS. IT IS A PROBLEM. I AM THE WORKING POOR. I CAN NOT AFFORD AN OTHER TICKET. I ALREADY HAVE ONE FOR THIS UNRESOLVED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245658October 16, 2008
POWER TRAIN:MANUAL TRANSMISSION, SUSPENSION:FRONT
IN APRIL 2008 I VISITED A SUZUKI DEALER IN KAISERSLAUTERN, GERMANY TO ASK ABOUT SERVICING MY 2006 SUZUKI RENO PRIOR TO BUYING IT. THE SELLER WAS WITH ME WHEN I ASKED. THE SERVICE MANAGER ASSURED ME THAT THEY CAN WORK ON MY CAR. AROUND END OF APRIL I DISCOVERED THE CAR WAS HARD TO SHIFT FROM 4TH TO 5TH GEAR (STANDARD SHIFT) AND IT MAKES A RUMBLING NOISE FROM THE FRONT RIGHT. I SENT 2 EMAILS TO SUZUKI HEADQUARTERS IN CALIFORNIA, AND THEY STILL HAVE NOT RESPONDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234861July 18, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS WOULD REMAIN ILLUMINATED ALL DAY, BUT THE NIGHTTIME LIGHTS AND HIGH BEAMS WERE INOPERABLE. EVENTUALLY, THE VEHICLE WOULD NOT START. ON JULY 9, 2008, SHE DISCOVERED TWO RECALLS ON SAFERCAR.GOV FOR THE 2006 SUZUKI RENO MODELS, ONE OF WHICH CLEARLY STATED THAT THE DAYTIME RUNNING LIGHTS WERE CAUSING A MALFUNCTION (NHTSA CAMPAIGN ID NUMBER 07V452000: EXTERIOR LIGHTING). SHE TOOK THE VEHICLE TO THE SUZUKI DEALER AND WAS INFORMED THAT THE RECALL REPAIR WOULD BE COVERED BY THE MANUFACTURER, BUT IF NOT, SHE WOULD BE LIABLE. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED AND WAS UNABLE TO DETERMINE WHY THE EXTERIOR LIGHTS WERE NOT OPERATING CORRECTLY. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL AND SHE WOULD BE LIABLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 40,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234739July 17, 2008
POWER TRAIN:DRIVELINE
DRIVING AT 60 MILES PER HR AND THE CAR S SPEED WILL DROP DOWN TO 20 MILES AND THE ENGINE LIGHT WILL COME ON (CHECK ENGINE)ALSO I WILL BE STOPPED AT A RED LIGHT WHEN IT IS TIME TO PROCEED AND WHILE PRESSING ON GAS PEDAL IT WILL ONLY GO UP TO 5-8 MILES IT OCCURS EVERY TWO TO THREE DAYS. THE SUZUKI DEALERSHIP HAS LOOKED AT IT 5 TIMES FOR THE SAME THING THEY CHECK THE COMPUTER CHIP AND TELL ME THE GAS CAP WAS NOT ON TIGHT THEY REPLACED THE GAS PEDAL. THEY REPLACED THE HOSE LEADING TO THE GAS AND PEDAL AND THEY HAVE IT NOW AGAIN I JUST WANT MY CAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229899June 4, 2008
WHEELS:RIM, SUSPENSION:FRONT:MACPHERSON STRUT, STEERING
TL*THE CONTACT OWNS A 2006 SUZUKI RENO. WHILE DRIVING 45 MPH, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO THE SIDEWALK. BOTH RIMS ON THE DRIVER'S SIDE WERE DAMAGED. THE CONTACT PURCHASED A NEW TIRE. WHEN HIS FATHER DROVE THE VEHICLE, HE NOTICED THAT THE STEERING WHEEL WAS WOBBLING. THE DEALER STATED THAT THE DRIVER'S SIDE STRUTS WERE ALSO DAMAGED. THE CURRENT MILEAGE WAS 35,030 AND FAILURE MILEAGE WAS 31,000. UPDATED 06/25/08. *LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10229022May 27, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT HER SEAT BELT FAILED. THE FORD DEALER STATED THAT THERE WERE NO RECALLS ON THE SEAT BELT, BUT ADVISED HER TO BRING IN THE VEHICLE FOR REPAIR. THE CONTACT PLANS TO HAVE THE VEHICLE REPAIRED ON HER NEXT DAY OFF FROM WORK. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227091May 8, 2008
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
THE AIRBAG LIGHT ON MY 2005 SUZUKI RENO CAME ON...AFTER A $2,000.00 ESTIMATE FROM THE SUZUKI DEALER I COMPLAINED TO SUZUKI HEADQUARTERS AND THEY FIXED IT AT NO CHARGE TO ME BUT THIS MAY BE HAPPENING TO OTHER SUZUKI'S AND PEOPLE MAY BE PAYING TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223690April 8, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT HIS VEHICLE LOST POWER MULTIPLE TIMES INTERMITTENTLY. THE FAILURE WOULD LAST APPROXIMATELY 5-10 SECONDS AND THEN FUNCTION NORMALLY AGAIN. THE CONTACT WAS CONCERNED ABOUT THE FAILURE OCCURRING ON THE INTERSTATE, WHICH COULD POSE A SEVERE SAFETY RISK. HE TOOK THE VEHICLE TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 1,500. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222490March 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STARTED THE VEHICLE AND PLACED IT IN DRIVE, BUT THE VEHICLE WOULD NOT MOVE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED. THE CHECK ENGINE LIGHT ILLUMINATED. SHE CHECKED THE MANUAL AND HAD THE VEHICLE INSPECTED. WHILE DRIVING 60 MPH, THE VEHICLE PERFORMED AS IF IT WOULD SHUT OFF. THE DIAGNOSTIC TEST INDICATED THAT THE RANGE SENSOR NEEDED TO BE REPLACED. THE DEALER PERFORMED THE REPAIR. AFTER THE VEHICLE WAS RETRIEVED, THE FAILURE RECURRED WITHIN A COUPLE OF DAYS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND WAS TAKEN BACK TO THE DEALER. THE RANGE SENSOR WAS REPLACED A SECOND TIME, BUT THE FAILURE CONTINUED. THE CURRENT MILEAGE WAS 25,000 AND FAILURE MILEAGE WAS 24,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221990March 21, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. WHILE DRIVING 32 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. AS OF MARCH 21, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. BECAUSE OF THE CRASH, THE DRIVER OF THE SUSTAINED A BUMP ON THE HEAD AND THE FRONT SEAT PASSENGER SUSTAINED A BUMP ON THE HEAD, BRUISES ON HER KNEES AND AN INJURED THUMB. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 12,800.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10215635January 22, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 SUZUKI RENO. WHILE DRIVING 20 MPH, THE CONTACT APPLIED THE BRAKES. THE VEHICLE JERKED FORWARD AND BEGAN TO ACCELERATE AUTOMATICALLY. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT THE ACCELERATION CONTINUED. SHE STRUCK THE PRECEDING VEHICLE AND DAMAGED THE PASSENGER SIDE OF HER VEHICLE. PRIOR TO THE CRASH, THE VEHICLE BEGAN TO AUTOMATICALLY ACCELERATE WHEN THE ENGINE WAS STARTED. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 1,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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