Subaru XV CrossTrek Service Bulletins

507 manufacturer communications on file.

• February 6, 2018•Document ID: 10140471

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; SEATS; EQUIPMENT

  Mfr Comm. #:

  12-232-18

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

  Associated Products (13)

  2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek2012 Subaru Impreza2011 Subaru Impreza2010 Subaru Impreza2009 Subaru Impreza2008 Subaru Impreza
  Associated Documents

  • DownloadMC-10140471-0001.pdf↗
• January 30, 2018•Document ID: 10130283

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  16-110-18

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  Hybrid (HEV) Models ONLY. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM). These files will address isolated customer concerns of a ?shock? or ?bump? feeling felt during low speed braking during engine warm-up after a cold soak.

  Associated Products (2)

  2016 Subaru Crosstrek2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10130283-0001.pdf↗
• January 26, 2018•Document ID: 10130274

  Service Bulletin/Repair Instructions
  ENGINE; HYBRID PROPULSION SYSTEM

  Mfr Comm. #:

  07-132-18

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  HYBRID MODEL ONLY. This bulletin provides a revised diagnostic procedure for DTC P1C14 (Generator Performance).

  Associated Products (1)

  2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10130274-0001.pdf↗
• January 26, 2018•Document ID: 10130273

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS

  Mfr Comm. #:

  07-131-18

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

  Associated Products (27)

  2018 Subaru Crosstrek2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Legacy2013 Subaru Outback2012 Subaru Forester2012 Subaru Legacy2012 Subaru Outback2011 Subaru Forester+ 7 more
  Associated Documents

  • DownloadMC-10130273-0001.pdf↗
• January 24, 2018•Document ID: 10130270

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES; EXTERIOR LIGHTING:BACK UP LIGHTS

  Mfr Comm. #:

  07-128-18R

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

  Associated Products (26)

  2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Impreza+ 6 more
  Associated Documents

  • DownloadMC-10130270-0001.pdf↗
• January 15, 2018•Document ID: 10130285

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  F10-Gen2-NAV-15-

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.

  Associated Products (17)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10130285-0001.pdf↗
• January 11, 2018•Document ID: 10130277

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  12-231-18

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  ( 2017-2018MY Impreza - 5 Dr Only)

  Associated Products (50)

  2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru WRX2015 Subaru XV CrossTrek+ 30 more
  Associated Documents

  • DownloadMC-10130277-0001.pdf↗
• January 5, 2018•Document ID: 10130280

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-215-18

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.

  Associated Products (17)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2017 Subaru XV CrossTrek2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru Impreza2015 Subaru Outback
  Associated Documents

  • DownloadMC-10130280-0001.pdf↗
• January 3, 2018•Document ID: 10130287

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  UPDATE - Removal

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.

  Associated Products (17)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10130287-0001.pdf↗
• January 3, 2018•Document ID: 10130278

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-205-16R

  Date Added:

  March 13, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

  Associated Products (16)

  2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Outback2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10130278-0001.pdf↗
• December 21, 2017•Document ID: 10138773

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  07-126-17

  Date Added:

  May 29, 2018

  Manufacturer:

  SUBARU

  Summary

  HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.

  Associated Products (3)

  2016 Subaru Crosstrek2015 Subaru XV CrossTrek2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10138773-0001.pdf↗
• December 20, 2017•Document ID: 10138774

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-199-16R

  Date Added:

  May 29, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

  Associated Products (18)

  2017 Subaru Crosstrek2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10138774-0001.pdf↗
• December 15, 2017•Document ID: 10138778

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  17-17-13R

  Date Added:

  May 29, 2018

  Manufacturer:

  SUBARU

  Summary

  NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

  Associated Products (40)

  2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback+ 20 more
  Associated Documents

  • DownloadMC-10138778-0001.pdf↗
• November 9, 2017•Document ID: 10125885

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  16-107-17R

  Date Added:

  December 15, 2017

  Manufacturer:

  SUBARU

  Summary

  CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

  Associated Products (22)

  2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru Legacy2012 Subaru Outback2011 Subaru Legacy2011 Subaru Outback+ 2 more
  Associated Documents

  • DownloadMC-10125885-0001.pdf↗
• November 3, 2017•Document ID: 10125886

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  16-108-17R

  Date Added:

  December 15, 2017

  Manufacturer:

  SUBARU

  Summary

  HYBRID MODELS ONLY. In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately.

  Associated Products (3)

  2016 Subaru Crosstrek2015 Subaru XV CrossTrek2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10125886-0001.pdf↗
• September 22, 2017•Document ID: 10131628

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:BRAKE LIGHTS

  Mfr Comm. #:

  06-55-16R

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  EXCLUDES HYBRID MODELS. This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

  Associated Products (19)

  2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru WRX2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru WRX2011 Subaru WRX2010 Subaru WRX2009 Subaru WRX2008 Subaru WRX
  Associated Documents

  • DownloadMC-10131628-0001.pdf↗
• September 15, 2017•Document ID: 10131631

  Service Bulletin/Repair Instructions
  INTERIOR LIGHTING

  Mfr Comm. #:

  07-119-17R

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

  Associated Products (6)

  2016 Subaru Crosstrek2016 Subaru Impreza2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Impreza2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10131631-0001.pdf↗
• September 11, 2017•Document ID: 10131632

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  02-170-17

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

  Associated Products (39)

  2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX+ 19 more
  Associated Documents

  • DownloadMC-10131632-0001.pdf↗
• September 6, 2017•Document ID: 10131633

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  10-83-15R

  Date Added:

  April 2, 2018

  Manufacturer:

  SUBARU

  Summary

  Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

  Associated Products (14)

  2018 Subaru Forester2017 Subaru Crosstrek2017 Subaru Forester2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Forester2015 Subaru Impreza2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10131633-0001.pdf↗
• August 16, 2017•Document ID: 10117553

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  15-168-13R

  Date Added:

  September 14, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.

  Associated Products (6)

  2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10117553-0001.pdf↗