Subaru Legacy Complaints (1999)

94 consumer complaints on file.

#11257865September 24, 2019
SUSPENSION
FRONT RIGHT COIL SPRING BROKE AT BASE OF STRUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054207December 12, 2017
ENGINE
LEAKING COOLANT AND REPLACED RADIATOR, THERMOSTAT AND STILL LEAKING AND STARTED TO OVERHEAD. FOUND OUT IT WAS HEAD BASKETS AND DID RESEARCH ON RECALLS FOR THIS YEAR MAKE AND MODEL. FOUND OUT ON FORUMS THAT THERE WERE MULTIPLE PROBLEMS WITH BOTH TYPES OF ENGINES THAT YEAR THE SINGLE AND DUAL OVERHEAD CAM ENGINES AND ALL AROUND THE SAME MILEAGE, BUT ONLY THE SINGLE OVERHEAD CAM ENGINE HAD THE RECALL. I FEEL THERE SHOULD BE A RECALL ON THE DUAL OVERHEAD CAM ENGINE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714646May 5, 2015
SUSPENSION
WIFE COMING HOME FROM WORK SPRING BLEW AND WENT THROUGH TIRE CAME TO A SUDDEN STOP HAD IT FIXED WHEN BEING FIXED REPAIR SHOP SAID OTHER SIDE WAS BROKE TO SO HAD BOTH REPAIRED LATER FOUND SUBARU HAD A RECALL ON THIS SO CALLED THEM ON THE 1800 NUMBER THEY SAID IT WAS VIN SPEC AND OURS WASN'T ON THERE I WISH IT MET THAT OUR CAR WOULDN'T HAVE DONE THE SAME THING. THEY REFUSED TO GIVE ANY ON THE REPAIR COST, SO THEY ADVERTISE THE CAR IS A SAFE CAR YOU HAND DOWN TO YOUR CHILDREN BUT ACCORDING TO THE MANAGER I SPOKE WITH A 1999 AND 140 THOUSAND MILES THE CAR WAS BEYOND THEIR WORRIES. THE CAR IS IN OTHERWISE GOOD SHAPE. I GUESS FROM WHERE THEY STAND IF THEY MAKE IT A FEW YRS ON A BAD DESIGN NOONE GETS HURT THEY ARE OFF THE HOOK . I JUST THINK THIS IS UNSAFE AND IT SHOULD BE TAKEN CARE NO MATTER WHAT ... *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10668510December 27, 2014
VEHICLE SPEED CONTROL, ENGINE
STARTED NOTICING A PROBLEM WHEN COMING DOWN A LONG, STEEP HILL WITH EXTENSIVE SHUDDERING WHEN BRAKING. WHEN I GOT INTO TOWN, THERE WAS A EVEN MORE SHUDDERING WHEN COMING TO A STOP AT A RED LIGHT. I HAD TO PULL ON THE PARKING BRAKE TO STOP THE CAR. WHEN WE STARTED UP AGAIN, IT PULLED VERY HARD SO WE PULLED OVER AND WHEN I PUT THE CAR INTO NEUTRAL, THE ENGINE RACED UP ABOVE 4,000 RPM. I SHUT THE ENGINE OFF, BUT WHEN IT WAS STARTED AGAIN, IT RACED AGAIN. I EASED IT SAFELY HOME A SHORT DISTANCE AWAY WITH THE UNCONTROLLED ACCELERATION PROBLEM CONTINUING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616335July 25, 2014
POWER TRAIN
DRIVING IN HEAVY TRAFFIC IN THE LEFT LANE OF I-78, THE SHIFTER POPPED OUT OF 5TH GEAR BY ITSELF (THAT IS, WITHOUT ANY HUMAN INTERVENTION). THE VEHICLE COMPLETELY LOST POWER IMMEDIATELY, AS IT WAS NOW IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592787May 20, 2014
AIR BAGS
I WAS STOPPED AT THE INTERSECTION OF 23RD AND UNION IN SEATTLE ON MY WAY TO WORK. I WAS GOING NORTH. IT WAS ABOUT 7:40 A.M. ON TUESDAY, 5/20/2014. I LOOKED IN MY REARVIEW MIRROR AND SAW A CAR COMING UP BEHIND ME AND IT LOOKED LIKE IT WAS GOING TO FAST TO STOP. THE DRIVER DIDN'T EVEN SEEM TO SLOW DOWN. MY CAR WAS HIT PRETTY HARD. MY AIRBAG DID NOT DEPLOY. AS FAR AS I CAN RECALL MY HEAD OR FACE DID NOT HIT THE STEERING WHEEL. WE GOT OUT OF OUR CARS. I DID NOT SEE A LICENSE PLATE ON HIS CAR EITHER ON THE FRONT OR BACK OF HIS CAR. I THINK THAT HE SAID THAT HE DID NOT HAVE HIS DRIVER LICENSE...I'M NOT QUITE SURE NOW. HIS CAR WAS A ORANGE REDDISH MERCEDES, IT LOOKED LIKE AN SUV. IT HAD TAN INTERIOR. WE MOVED OUR CARS TO THE GAS STATION PARKING LOT TO TALK ABOUT THE ACCIDENT. MY NECK FELT SORE AND PAINFUL. I DECIDED TO GO TO WORK AS I DROVE MY SIDE BEGAN TO HURT A LOT, SO I WENT TO THE DOCTOR. THERE ARE NEW SCRATCHES ON MY BUMPER AND OTHER THAN THAT I CAN'T TELL IF THERE IS ANY OTHER DAMAGE TO THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10459031May 20, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM
HESITATION, SURGING, AND BUCKING AT MID-RANGE ENGINE RPMS. THIS HAS BEEN A RECURRENT PROBLEM DESPITE REPLACEMENT OF THE THROTTLE POSITION SENSOR X3. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448198February 16, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1999 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT WHILE REFUELING, THE FILLER NECK CORRODED AND FUEL EMITTED FROM THE TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE FILLER NECK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 128,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392215March 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION PROBLEM: HESITATES GOING INTO GEAR. GET STUCK IN NEUTRAL. SHIFT THROUGH THE GEARS TO SEE IF IT WILL GO INTO GEAR. THEN TRY REVVING ENGINE TO SLIP IT INTO GEAR. IT CAN SUDDENLY CATCH INTO GEAR AND THEN THE CAR SURGES FORWARD OR BACKWARDS, CAUSING A DANGEROUS SITUATION. ACCORDING TO COMPLAINT SITES ON THE INTERNET, THIS IS A COMMON PROBLEM IN 5 YEARS OF SUBARU VEHICLES. THIS IS NOT ACCEPTABLE. REPAIR SHOP SAID THE SEALS ARE "GOING" AND I WILL LIKELY NEED A NEW OR REBUILT TRANSMISSION. SUBARU SHOULD ACKNOWLEDGE THE PROBLEM AND OFFER A FREE FIX. THE CAR SLIPPED INTO GEAR IN A PARKING LOT THE OTHER DAY (FINALLY) AND MY CAR SURGED FORWARD, ALMOST HITTING ANOTHER CAR. I AM NO LONGER DRIVING THIS VEHICLE (TOO DANGEROUS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379707January 31, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HOOD
WITH NO PRIOR WARNING, AT APPROX 90KM/H OR 55 MPH SOUTH BOUND ON HWY-11 NEAR ORILLIA, ON, CANADA. THE HOOD LATCH FAILED, CAUSING THE HOOD TO COME BACK AND SHATTER THE WINDSHIELD. THERE WERE NO INJURIES, AND MY WIFE MAINTAINED SAFE CONTROL OF THE VEHICLE ONTO THE PAVED SHOULDER. I FOUND OTHER COMPLAINTS OF THIS ISSUE ON LINE BUT THE LOCAL DEALERSHIP DISAVOWS ANY KNOWLEDGE OF THIS ISSUE. WE CALLED OUR INSURANCE COMPANY AND DISCOVERED THEY HAD REDUCED OUR COVERAGE ON THE VEHICLE TO LIABILITY ONLY WITH OUT CONSULTING US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320728March 18, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 SUBARU LEGACY. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE WARNING PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE GAS CAP CAUSED THE LIGHT TO APPEAR ON THE DASHBOARD. THE CONTACT THEN EXAMINED THE VEHICLE WHILE IT WAS TURNED ON AND NOTICED THAT GASOLINE WAS LEAKING UNDERNEATH THE VEHICLE. THE FAILURE MILEAGE WAS 169,000 AND THE CURRENT MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303002January 28, 2010
VEHICLE SPEED CONTROL
I HAVE A 1999 SUBARU LEGACY. ON 2 SEPARATE OCCASIONS I EXPERIENCE SUDDEN ACCELERATION. ONCE DRIVING ON EXPRESSWAY. LASTED A FEW SECONDS. 2ND INSTANCE STOPPED AT STOP SIGN, FOOT ON BRAKE, CAR ACCELERATED. FOOT WAS ON BRAKE & THEN PUT GEAR IN NEUTRAL. I CALLED DEALERSHIP & WAS TOLD THAT THIS HAPPENED BECAUSE HEATER/AC WAS ON DUAL M (FEET & CHEST) & THIS WAS NORMAL. I HAVE HAD CAR CHECKED & THERE IS NOTHING WRONG WITH IT. SO THEY SAY. BASED ON SERVICE MGRS RESPONSE, OTHERS HAVE COMPLAINED ABOUT THE ACCELERATION. GIVEN THE EVENTS WITH TOYOTA --THERE SHOULD BE FURTHER INVESTIGATION.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275914July 6, 2009
FUEL SYSTEM, GASOLINE
FUEL FILLER PIPE LEAKS GAS WHEN FILLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268294May 9, 2009
SEAT BELTS, EQUIPMENT
PURCHASED A PRE-OWNED 1999 SUBARU LEGACY IN 2008 AS A GIFT FOR MY 18YR DAUGHTER. WITHIN MONTHS OF OWNERSHIP DRIVER SIDE SHOULDER BELT RIPPED! I CONTACTED LOCAL SUBARU DEALERSHIP AND WAS TOLD IT WOULD COST $300 TO ORDER A NEW SHOULDER BELT AND AN ADDITIONAL $300 TO INSTALL IT! REGULAR MECHANIC WON'T INSTALL ANYTHING BUT A GENUINE SUBARU BELT DUE TO LIABILITY HOWEVER I AM A WIDOW AND CANNOT AFFORD $300 FOR A PART THAT HAS ALWAYS LASTED THE LIFETIME OF ANY VEHICLE THAT I HAVE EVER OWNED. GIVEN THE MANDATORY NATURE OF THIS PART IS THERE ANYTHING THAT CAN BE DONE TO HELP ME? I AM LESS THAN IMPRESSED BY SUBARU'S RESPONSE AND OBVIOUS COMFORT WITH TAKING SUCH A HUGE PROFIT FOR A PART THAT PROVIDES BASIC SAFETY AND MUST BE WARN BY LAW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253222December 30, 2008
ENGINE AND ENGINE COOLING
I RECENTLY BOUGHT A USED 1999 SUBARU LEGACY WAGON. THE PREVIOUS OWNER TOLD ME THERE WAS AN OIL LEAK THAT RESULTED FROM THE OIL FILTER FRACTURING. THIS CAUSED SMOKE TO COME FROM OIL BURNING ON THE HOT EXHAUST MANIFOLD. AFTER OWNING THE CAR FOR A FEW DAYS, I HAD THE OIL CHANGED AND NOTICED THAT THE VEHICLE STILL SMOKES AROUND THE EXHAUST MANIFOLD AFTER DRIVING IT. I CAN ALSO HEAR OIL DRIPPING FROM THE FILTER ONTO THE MANIFOLD. WHILE ONLINE REVIEWING MY CAR INSURANCE, I NOTICED THAT THIS VERY PROBLEM IS A RECALL DEFECT. I FOLLOWED INSTRUCTIONS AND CALLED SUBARU ABOUT THIS. THE REPRESENTATIVE NAMED PATRICIA SAID THAT THERE WAS NO RECALLS FOR THIS VEHICLE AND QUICKLY ENDED THE CONVERSATION. I KNOW THIS IS AN ISSUE WITH THIS VEHICLE AND NEED THIS ADDRESSED. MY WIFE AND BABY RIDE IN THIS CAR. THE RECALL # IS -98V127000. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228668May 22, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1999 SUBARU OUTBACK. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT HEARD A CLUNKING AND RUBBING NOISE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 160,000. UPDATED 06/09/08 *BF THE CONSUMER WAS TOLD HIS VEHICLE IDENTIFACTION NUMBER WAS NOT INCLUDED IN THE RECALL # 01V216000. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226779May 6, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1999 SUBARU LEGACY. THE CONTACT WAS CONCERNED THAT HIS VEHICLE MAY EXPERIENCE THE FAILURE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 01V216000 (SUSPENSION:FRONT SPRINGS:COIL SPRINGS). THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223077April 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND ODOMETER STARTED WORKING INTERMITTENTLY ABOUT FOUR MONTH AGO. THE DEALER SAYS THE SPEEDOMETER WILL HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $430+ (PARTS AND LABOR). THE VEHICLE IS ONLY 8YEARS OLD WITH LESS THAN 110,000 MILES. SEVERAL OTHER CONSUMERS SUBMITTED IDENTICAL COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204796October 3, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 SUBARU LEGACY. WHILE DRIVING 2 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL. BEFORE THE BRAKE COULD BE APPLIED, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A BUILDING. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY. BOTH THE VEHICLE AND BUILDING WERE DAMAGED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MILEAGE WAS LOW ON THE VEHICLE BECAUSE THE ODOMETER WAS REPLACED AT 50,000 MILES. THE CURRENT AND FAILURE MILEAGES WERE 16,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10192367June 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 SUBARU LEGACY. THE CONTACT STATED THAT THE TRANSMISSION WILL SHIFT INTO NEUTRAL WITHOUT WARNING. THERE IS A 15-20 SECOND DELAY WHEN SHIFTING THE VEHICLE FROM PARK TO DRIVE. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW TRANSMISSION. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 83,000. THE CONSUMER STATED LOU THOMAS SUBURU INFORMED HIM THE TRANSMISSION COULD BE REPAIRED FOR $3400 CLOSE TO THE VALUE OF THE CAR, BUT THE CONSUMER NEVER HAD THE CAR FIXED AT THAT REPAIR SHOP. THE CONSUMER SHOPPED AT OTHER TRANSMISSION SHOPS ONE INFORMED COULD REBUILD THE TRANSMISSION BUT WOULD RESULTS MAY NOT BE GOOD. THE CONSUMER PURCHASED A TRANSMISSION FROM THE SALVAGE YARD HAD IT INSTALLED AND FOUND THAT IT WAS INFACT DEFECTIVE. THE CONSUMER STATED THE VEHICLE HAS NOT BEEN FIXED TO SATISFACTION AND BEEN PARKED EVER SINCE. UPDATED 07/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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