Subaru BRZ Service Bulletins
753 manufacturer communications on file.
- December 20, 2019•Document ID: 10169889Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-204-16R
- Date Added:
- January 7, 2020
- Manufacturer:
- SUBARU
Summary"This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "
Associated Products (7)Associated Documents - December 20, 2019•Document ID: 10169848Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-234-18R
- Date Added:
- January 7, 2020
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (8)Associated Documents - December 20, 2019•Document ID: 10169845Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 15-214-17R
- Date Added:
- January 7, 2020
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (6)Associated Documents - December 20, 2019•Document ID: 10169825Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-249-19R
- Date Added:
- January 7, 2020
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (8)Associated Documents - November 18, 2019•Document ID: 10168571Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-231-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 18, 2019•Document ID: 10168567Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-228-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
Associated Products (16)Associated Documents - November 18, 2019•Document ID: 10168565Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 15-227-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 18, 2019•Document ID: 10168560Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-221-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168627Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-229-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168573Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-230-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168566Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-247-19R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
Associated Products (14)Associated Documents - November 15, 2019•Document ID: 10168563Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-226-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 11, 2019•Document ID: 10168622Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 15-256-19
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.
Associated Products (8)Associated Documents - November 8, 2019•Document ID: 10168610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-255-19
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
Summary"On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending."
Associated Products (8)Associated Documents - November 8, 2019•Document ID: 10168606Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-254-19
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryOn August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
Associated Products (6)Associated Documents - November 8, 2019•Document ID: 10168604Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 11-193-19
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files will stabilize engine RPM and combustion during warm-up due to slight differences in the air-fuel ratio between cylinders causing DTC P0300 to set.
Associated Products (4)Associated Documents - November 8, 2019•Document ID: 10168600Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Associated Products (14)Associated Documents - November 8, 2019•Document ID: 10168591Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- WTZ-85R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummarySubaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111 â âRear Visibility.â
Associated Products (3)Associated Documents - October 18, 2019•Document ID: 10166913Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-253-19
- Date Added:
- November 1, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Associated Products (36)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback+ 16 moreAssociated Documents