Saturn Vue Complaints

2,395 consumer complaints on file.

#10604942June 21, 2014
STEERING
THERE WAS NO SPECIFIC INCIDENT. I IDENTIFIED THE PROBLEM IN APRIL AFTER I PURCHASED AN ADDITIONAL CAR. THEN I NOTICED MORE CLEARLY HOW THE SATURN STEERING PROBLEM HAD BECOME MORE SERIOUS AND NOTICEABLE. THE PROBLEM IS THE STEERING WHEEL SEEMS TO BIND WHEN THE DRIVER TURNS THE STEERING WHEEL. THE STEERING WHEEL MAKES A DISTINCT SOUND LIKE IT IS BINDING. IT ALSO TAKES MORE EFFORT TO TURN THE STEERING WHEEL THAN IN MY OTHER GM CAR. THE STEERING DOES NOT QUITE RE-CENTER THE VEHICLE AFTER MAKING A TURN; THE CAR WILL REMAIN IN A SLIGHT DIRECTION LEFT OR RIGHT AFTER TURNING A CORNER; THE DRIVER MUST MAKE AN EFFORT TO RETURN THE STEERING TO POINT THE CAR DUE CENTER. THIS DEFECT IS WORSE IN THE COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604732June 20, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604754June 20, 2014
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED WHILE DRIVING NO PARTICULAR SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY OVER A FOUR MONTH PERIOD. THE VEHICLE WAS REPAIRED BY THE DEALER; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604774June 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED WHILE MAKING AN ABRUPT LEFT TURN, THE VEHICLE LOST ALL POWER. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND TURNED OFF FOR FOUR SECONDS. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO DIAGNOSTIC TEST COMPLETED BY THE DEALER OR MANUFACTURER. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 104,000. UPDATED 08/19/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604456June 19, 2014
ELECTRICAL SYSTEM
WIFE REMOVED KEY FROM IGNITION WHILE THE IGNITION WAS IN THE ON POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604467June 19, 2014
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED FROM THE IGNITION WHEN THE VEHICLE IS IN DRIVE. I CONTACTED GM ON JUNE 19, 2014 AT 1 800 222 1020 AND TALKED TO A CUSTOMER SERVICE REPRESENTATIVE AND SHE INDICATED THE VIN IS NOT PART OF THE RECALL, BUT I COULD TAKE THE VEHICLE TO A GM DEALERSHIP BUT THE REPAIR WOULD MOST LIKELY NOT BE COVERED. I LET HER KNOW THAT IS NOT ACCEPTABLE SINCE IT APPEARS TO BE THE SAME PROBLEM THAT THE SATURN IONS ARE EXPERIENCING WHICH ARE PART OF THE RECALL. WHY AREN'T THE 2005 SATURN VUE'S PART OF THE RECALL? IT APPEARS FROM READING OTHER VUE'S OWNER COMPLAINTS THAT THIS IS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604636June 19, 2014
POWER TRAIN
IN MAY OF 2013 MY HUSBAND AND I PURCHASED A 2005 SATURN VUE AT A DEALER IN ANGOLA, INDIANA WHILE VISITING WITH FAMILY. FOUR MONTHS LATER WE STARTED HAVING PROBLEMS WITH THE ORIGINAL TRANSMISSION TO THE POINT WHERE IT BLEW. BEFORE TAKING IT TO THE LOCAL CHEVY DEALER WE CALLED SEVERAL TRANSMISSION SHOPS AND THEY REFUSED TO DO THE WORK SINCE IT A CVT TRANSMISSION. SO THE LOCAL CHEVY REPLACED THE TRANSMISSION AND IT HAD NOT BEEN 24 HOURS AND WE HAD PROBLEMS WITH IT AND THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT BACK TO THE DEALER THEY MADE SOME ADJUSTMENTS WHICH DID NOT HELP SO THE DEALER HAD TO REPLACE IT A SECOND TIME. I AM DRIVING HOME FROM WORK AND THE CHECK ENGINE LIGHT COMES ON. SO I TOOK IT BACK TO THE DEALER. THEY MADE SOME ADJUSTMENTS TO THE SECOND ONE AND DURING ONE OF THEIR TEST DRIVES THE CHECK ENGINE LIGHT CAME ON. SO THE SATURN VUE REMAINED AT THE DEALER FOR A MONTH. AND OF COURSE THE DEALER HAD TO REPLACE THE TRANSMISSION FOR A 3RD TIME. TRANSMISSION NUMBER 3 LASTED FOR OCTOBER OF 2013 TO FEBRUARY OF 2014. THAT BEING SAID, THE TRANSMISSION WAS REPLACED FOR THE 4TH TIME. THIS ONE ONLY LASTED TO JUNE. ON FRIDAY JUNE 13TH THE DEALER CALLED AND SAID THEY HAD TO ORDER THE 5TH REPLACEMENT TRANSMISSION. I CALLED GM ON FRIDAY JUNE 13TH AND I WAS VERY UPSET WITH THEM. GM INFORMED ME AS SO DID THE DEALER THAT BECAUSE OF THE WARRANTY THE DEALER IS NOT ALLOWED TO OPEN A FAILED REPLACEMENT TRANSMISSION. MY HUSBAND AND I ARE REALLY UPSET, WE FEEL THAT BECAUSE OF THIS WARRANTY AND THE DEALER NOT BEING ALLOWED TO FIND OUT WHY ALL OF THESE TRANSMISSIONS ARE FAILING GM IS COVERING SOMETHING UP. WE WANT ANSWERS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599122June 18, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING AT SPEED AND THE TRANSMISSION JERKS CAUSING THE VEHICLE TO SLOW DOWN IN TRAFFIC. VERY SCARY FEELING TO NOT KNOW WHAT IS CAUSING YOUR VEHICLE TO SUDDENLY FAIL AND LOOSING CONTROL OF YOUR SPEED DURING TRAVEL. TO HAVE SUCH A VITAL PART ABLE TO FAIL IN SUCH A CRITICAL FUNCTIONING OF THE VEHICLE IS DANGEROUS AND POTENTIALLY DANGEROUS TO DRIVERS ON THE ROADS AS WELL AS THE OCCUPANTS OF THE VEHICLE. PLEASE DON'T ALLOW THIS TO BECOME A FATALITY BEFORE ACTION IS TAKEN. THE WAVE PLATE ON THESE GM VEHICLES IS BREAKING INSIDE THE TRANSMISSION. CAUSING COMPLETE IN MOTION FAILURE OF VEHICLE AT SPEED. THANK YOU FOR WHAT YOU DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599192June 18, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY HUSBAND CAME OUT OF WORK AND COULDN'T GET HIS CAR TO START. THE IGNITION SWITCH IS COMPLETELY LOCKED UP. AT THIS POINT WE'LL HAVE TO GET IT TOWED TO A MECHANIC TO GET THE IGNITION LOCK CYLINDER REPLACED. GM HAS RECALLED 2003 - 2007 SATURN IONS FOR THIS VERY SAME PROBLEM BUT THEY LEFT OUT 2002 SATURN VUES. IT'S THE VERY SAME PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604377June 18, 2014
ELECTRICAL SYSTEM, STEERING
THE KEY HAS HAD MANY INSTANCES OF TROUBLE INSERTING OR REMOVING FROM THE IGNITION. THE KEY CAN ALSO BE REMOVED WHILE IN ANY OF THE POSITIONS. AT TIMES THE KEY ALSO HAS TROUBLE TURNING BETWEEN THE DIFFERENT POSITIONS. SEEMS TO BE THE SAME ISSUE THAT MANY SIMILAR MODEL YEAR SATURN VEHICLES ARE HAVING. I VENTURE THE PROBLEM IS IMPACTING MORE VEHICLES THAN GM IS WILLING TO ADMIT. THE LONGER IT CAN PUSH OF THE REPAIR THE LESS COSTLY IT IS TO THE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604384June 18, 2014
POWER TRAIN
DRIVING ON HIGHWAY, PULLED INTO GET GAS, CAME BACK OUT AND TRANSMISSION WOULD NOT GET OUT OF SECOND GEAR. LUCKY FOR US, WE WERE NOT FAR FROM HOME. TOOK CAR INTO A RELIABLE TRANSMISSION SPECIALIST, HE INDICATED THE 3-5 REVERSE DRUM WAVE PLATE WAS OUR PROBLEM. HE HAS SEEN MANY OF THESE COME IN WITH THE SAME PROBLEM. NO RECALLS, SO THE BILL ENDED UP BEING $3500.00. HE INDICATED THIS IS A KNOW PROBLEM WITH THIS YEAR VEHICLE, DID NOT KNOW WHY GM HAS NOT SENT OUT A RECALL. WAS AN EXCELLENT CAR UP UNTIL NOW. KNOWING THIS IS A PROBLEM IT SHOULD BE ADDRESSED. ONLY 52,000 MILES DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604389June 18, 2014
ELECTRICAL SYSTEM
KEYS FALL OUT OF THE IGNITION AS YOU'RE DRIVING DOWN THE ROAD. THIS HAS HAPPENED MORE THAN ONCE. IS THIS ONE OF THE DEFECTIVE GM VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604400June 18, 2014
ELECTRICAL SYSTEM
INITIAL PROBLEMS (MAY 2011) WERE POWER DOWN WHILE DRIVING, LOSING POWER WHILE DRIVING, ABS AND TRACTION DASH LIGHTS WENT ON AND OFF WHILE DRIVING, ONSTAR ATTEMPTED TO CONNECT BY ITSELF EVEN WHEN THE VEHICLE WAS SHUT OFF, DRAINING THE VUE BATTERY. IN DEC 2012, WHILE PARKED WITH RADIO ON, AN EXTREMELY LOUD NOISE WAS EMITTED THROUGH THE RADIO SPEAKERS. SHORTLY, THE IGNITION AND THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN (DOOR LOCKS, DASH LIGHTS,...). THE VUE WAS PICKED UP BY GM DEALER. EXTENSIVE TESTING OVER A WEEK OR MORE FINALLY INDICATED THAT THE BATTERY FOR ONSTAR (UNDER RIGHT PASSENGER SEAT) FAILED. THE VEHICLE COMMUNICATION INTERFACE MODULE BATTERY (VCIM) WAS REPLACED. THE VUE HAS NOT HAD THIS PROBLEM SINCE, ALTHOUGH SOME SENSORS HAD TO BE REPLACED. THIS WAS AN EXTREMELY DIFFICULT PROBLEM TO DIAGNOSE, AND IS POTENTIALLY A LETHAL DEFECT WITH THE VCIM. ALL TRADITIONAL TESTS FAILED TO PICK UP THE PROBLEM. ASTUTE TECHS AT GM FINALLY DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598748June 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITH OUT WARNING. THE CONTACT MENTIONED THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598781June 17, 2014
ELECTRICAL SYSTEM
IGNITION WILL NOT START THE ENGINE KEY APPEARS TO BE STUCK. THE KEY CAN BE EASILY REMOVED FROM THE IGNITION WHILE THE CAR?S ENGINE IS ON. I HAVE HAD TO PLAY WITH THE KEY FOR UP TO FIVE MINUTES IN ORDER TO START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598791June 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT ATTEMPTED TO START THE IGNITION HOWEVER, THE KEY FAILED TO TURN IN ANY DIRECTION. AN INDEPENDENT LOCKSMITH WAS IN THE PROCESS OF REPLACING THE IGNITION KEY TUMBLER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598902June 17, 2014
ELECTRICAL SYSTEM, ENGINE
IGNITION KEY FELL OUT OF IGNITION WHILE VEHICLE WAS IN MOTION. IT HAS HAPPENED SEVERAL TIMES SINCE OVER THE YEARS. IT CAN EASILY BE REMOVED FROM THE IGNITION EVEN WHEN IN THE PARK POSITION. KEY CAN COME OUT OF IGNITION NO MATTER IF THE KEY IS NEW, A COPY, OR SHOWING ANY WEAR. I HAVE NEVER KEPT ANYTHING OTHER THAN ONE HOUSE KEY AND THE MANUFACTURER'S FAB ATTACHED SINCE I FIRST TOOK OWNERSHIP OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598912June 17, 2014
ELECTRICAL SYSTEM
THE KEY GETS STUCK IN THE IGNITION AND WILL NOT COME OUT. OTHER TIMES IT FALLS OUT OF IGNITION WHILE CAR IS DRIVING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598950June 17, 2014
POWER TRAIN
WAS DRIVING AROUND 45 MPH AND SUDDENLY THE REDUCED POWER LIGHT CAME ON. VEHICLE SLOWED TO A STOP. I TURNED VEHICLE OFF AND RESTARTED BUT TRANSMISSION WOULD NOT ENGAGE. I HAD THE VEHICLE TOWED TO MY HOME WHERE IT HAS BEEN SITTING. I AM RESEARCHING HOW TO GET THE TCM TO COMMUNICATE WITH THE ENGINE COMPUTER. I WROTE TO GM FOR ASSISTANCE REGARDING THE LAWSUIT WITH SATURN VEHICLES AND THEY ARROGANTLY REPLIED BACK "THAT THEY ARE LONGER ADDRESSING ADDITIONAL COMMUNICATION ON THIS SUBJECT." HOW ARROGANT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599024June 17, 2014
SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN
I BOUGHT THE IN JUNE 15, 2011 TWO WEEKS LATER HAD A LOUD GRINDING NOISE THE DEALERSHIP FIXED THE PROBLEM WHICH IS RIGHT FRONT WHEEL BEARING THEN IT WAS FIXED 5 MORE TIMES, THE TOTALED OF 6X. NOW THE CENTER DRIVE SHAFT SUPPORT BEARING IS BAD. PLEASE I NEED YOUR HELP ON THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Vue