Saturn SC1 Complaints

413 consumer complaints on file.

#10013752April 1, 2003
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR ON DRIVER SIDE NO LONGER WORKS, THIS ALLOWS THE BELT TO BECOME CAUGHT IN THE DOOR, DAMAGING THE STRAP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010590March 17, 2003
SEAT BELTS:FRONT:RETRACTOR, EQUIPMENT
THE SEAT BELTS DO NOT RETRACT. IT TAKES OVER 10 MINUTES FOR THEM TO RETRACT ONCE YOU UNFASTEN THEM. MY SEAT BELTS WERE REPLACED WHILE UNDER WARRANTY AND THE PROBLEM WAS STILL NOT CORRECTED. I WAS TOLD "THAT IS HOW THEY WORK". I AM NOW HAVING PROBLEMS WITH THEM LOCKING WHILE DRIVING. THE LOCKING IS NOT TRIGGERED BY ANYTHING THAT WE HAVE FOUND IT JUST WON'T MOVE WHEN YOU TRY TO. YOU CAN'T MOVE UNLESS YOU UNDO THE SEAT BELT WAIT FOR IT TO RETRACT AND THEN REFASTEN IT. WHEN YOU UNFASTEN IT THERE IS A CLICKING NOISE AS IT RETRACTS. THERE HAS ALWAYS BEEN A PROBLEM WITH THEM WANTING TO HANG UP WHEN YOU PULL ON IT TO PUT IT ON. THIS PROBLEM HAS EXISTED SINCE JUST A FEW MONTHS AFTER I BOUGHT THE CAR. IT CONTINUED TO GET WORSE. AFTER NUMEROUS COMPLAINTS THEY REPLACED ALL THE SEAT BELTS IN THE CAR. THE SITUATION IMPROVED SLIGHTLY BUT THEN STARTED GETTING WORSE AGAIN. FROM THAT POINT ON THEY TOLD ME THAT THERE WAS NOTHING THAT COULD BE DONE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011529March 12, 2003
SEAT BELTS:FRONT
THE PASSENGER SEAT BELT ASSEMBLY WAS NOT DESIGNED PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008295March 1, 2003
ELECTRICAL SYSTEM, STRUCTURE:BODY:TRUNK LID, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS ONLY 37,000 MILES ON IT, ENGINE IS DEAD. WILL COST OVER $3000 FOR NEW ENGINE. THIS CAR HAS BEEN IN FOR NUMEROUS REPAIRS, MANY PROBLEMS, AND MOST WERE NEVER FIXED. I APPROACHED THE DEALERSHIP IN SUMMER 2000 ABOUT GOING TO ARBITRATION RE: HAVING VEHICLE REPLACED, AND THEY REFUSED TO PROVIDE THE AREA REPRESENTATIVELY NAME AND NUMBER. I GOT IT ANYWAY AND FILED A COMPLAINT. DEALER PROMISED TO RECTIFY ALL ISSUES, AND REPAIRED SEVERAL PROBLEMS, WHICH HAVE ALL RECURRED (AND WORSE) SINCE THE WARRANTY EXPIRED. PROBLEMS HAVE INCLUDED ELECTRICAL, FUSE MALFUNCTIONS (WINDOWS, LOCKS, CD PLAYER, SUNROOF), AIR CONDITIONER LEAKAGE, ENGINE STALLING, ENGINE OVERHEATING, TRUNK LEAKING, ETC. NOW ENGINE HAS COMPLETELY FROZEN. I HAVE TAKEN GOOD CARE OF THIS CAR, WITH REGULAR MAINTENANCE AND WILL NEVER BUY ANOTHER GM PRODUCT AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009178February 24, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER SEAT BACK DID NOT STAY UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005345February 5, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE TIMING CHAIN WAS REPLACED UNDER WARRANTY ONCE AND I HAVE HAD TO REPLACE TWO ALTERNATORS DUE TO THIS. NOW, MY TIMING CHAIN IS GOING OUT AGAIN. THE CAR IS A 1995 SATURN SC2. TODAY IT ONLY HAS 66,000 MILES ON IT AND IS EIGHT YEARS OLD. I CHANGE THE OIL EVERY 3,000 MILES. BUT, I ALSO HAVE TO PUT OIL IN IT IN BETWEEN CHANGES. NOW, MY MOON ROOF WON'T CLOSE ALL THE WAY. IT WILL OPEN ALL THE WAY BUT IT WON;T CLOSE. ALSO, THE HEADLIGHT ON THE PASSENGERS SIDE WON'T GO UP AND DOWN PROPERLY.I HAD MY FRONT SEAT FIXED BECAUSE IT WENT ALL THE WAY DOWN WHEN A LITTLE PRESSURE WAS APPLIED WHEN DRIVING. I ALMOST HAD AN ACCIDENT DUE TO THIS AND IT SCARED ME SO I TOOK IT IN TO THE SATURN DEALER TO HAVE IT FIXED. I TRIED TO ARGUE WITH THEM ABOUT IT NOT BEING MY FAULT THAT THAT HAPPENED. BUT THEY WOULD NOT LISTEN. NOW, 4 YEARS LATER IT IS RECALLED. IF I KNEW WHO TO COMPLAIN TO BEFORE I WOULD HAVE ADDED MY TWO CENTS IN. I DO HAVE AN APPOINTMENT FOR THE SEATS RECLINING DEVICES TO BE REPAIRED. THANKS FOR LISTENING. KATHY HOLLEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003888January 15, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE VEHICLE IS RUNNING CONSUMER CAN TAKE THE KEY OUT OF IGNITION, AND VEHICLE WOULD STILL BE RUNING. DEALER NOTIFIED. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003966January 15, 2003
AIR BAGS
CONSUMER CALLED COMPLAINING ABOUT HER AIR BAGS NOT DEPLOYING. ALSO STATED THAT SHE WAS INVOLVED ON A FRONTAL COLLISION. MANUFACTURE WAS NOT CONTACTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10001901January 8, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING WITH THE DEFROST/RECIRCULATION FEATURE ON, THE FROST FROM THE AIR CONDITIONER COOLING COILS COVER THE WINDSHIELD WITH VAPOR RESULTING IN POOR VISIBILITY. *TT *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000405December 28, 2002
ENGINE AND ENGINE COOLING
I OWN A 96 SATURN SC2. I PURCHASED IT IN APRIL OF 2000, WITH 43,000 MILES ON THE ODOMETER. SINCE THEN, I HAVE DRIVEN APPROXIMATELY 23,000 MILES, NOTICING A SIGNIFICANT OIL CONSUMPTION ISSUE. WHEN ON THE HIGHWAY, IT WILL USE APPROXIMATELY A QUART EVERY 500 MILES. AROUND TOWN, I CAN SQUEEZE OUT MORE, AROUND NEEDING ONE QUART EVERY 1,000 MILES. I HAVE HEARD COMPLAINTS FROM OTHERS, AND FEEL THAT THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. I MYSELF WORK ON CARS ALL THE TIME AND KNOW TO CHECK AND ADD OIL (MUCH CHEAPER THAN AN OVERHAUL). HOWEVER, FOR THOSE PEOPLE WHO DON'T DO SO AND ONLY CHANGE OIL EVERY 3,000 MILES MAY WELL END UP STRANDED. THIS SEEMS TO DEFINITELY BE A RECURRING SAFETY ISSUE WITH SATURN THAT NEEDS TO BE DEALT WITH IMMEDIATELY. THANK YOU. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000215December 18, 2002
ENGINE AND ENGINE COOLING:ENGINE
OIL PRESSURE SUDDENLY CHANGED AND FUMES CAME FROM UNDER HOOD. I PULLED CAR OFF INTERSTATE IMMEDIATELY AND CHECKED UNDER HOOD. UPON CHECKING OIL, FOUND THAT IT WAS COMPLETELY DRY. I HAVE KEPT REGULAR MAINTENANCE ON CAR, AS CAN BE VERIFIED BY SATURN. WAS TOLD THAT ENGINE WOULD HAVE TO BE REPLACED. THE CAR IS A 1998 SATURN SC2 WITH 91,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022597November 12, 2002
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
CONSUMER STATES THIS IS THIRD TIME HAS CHANGE AUTOMATIC TRANSMISION . DEALER HAS BEEN NOTIFIED. AND PROBLEM IS REOCUURING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768874October 25, 2002
PARKING BRAKE:CONVENTIONAL
BUTTON POPPED OUT OF END OF "HAND BRAKE". DEALER VERY FAMILAR WITH PROBLEM. NEW BUTTON NOT AVAILABLE EXCEPT AS PART OF EXPENSIVE PACKAGE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768837October 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EXCESSIVE OIL CONSUMPTION BEGAN AT APPROXIMATELY 70,000 MILES. ENGINE WAS WELL MAINTAINED BUT DEALER BLAMED US FOR POOR MAINTENENCE. JOB WAS PERFORMED AT 88,684 MILES, AND DEALER COVERED HALF OF THE EXPENSE. HOWEVER, CAR CURRENTLY HAS APPROXIMATELY 105,000 MILES, AND EXCESSIVE OIL CONSUMPITON HAS RETURNED. DEALER IS CURRENTLY INVESTIGATING PROBLEM. I HAVE ALL MAINTENANCE RECORDS, INCLUDING OIL CHANGES, FOR VEHICLE PROVING CAR HAS BEEN PROPERLY MAINTAINED THEREFORE OIL CONSUMPTION IS A RESULT OF EITHER POOR DESIGN OR INCOMPETENT WORK DURING RING JOB. CAR WAS PURCHASED AT A SATURN DEALER AS CERTIFIED USED IN 1999. I JUST OBTAINED AN OFFICIAL SERVICE BULLETIN (#94-T-59) ALERTING ALL SATURN DEALERS OF EXCESSIVE OIL CONSUMPTION. DOCUMENT WAS DATED DECEMBER 1994, FIVE YEARS PRIOR TO THE PURCHASE OF THE VEHICLE. AT THE TIME OF PURCHASE, NO INFORMATION ON THIS PROBLEM WAS RELAYED TO US, AND THIS COULD HAVE AFFECTED OUR DECISION TO BUY THE VEHICLE. FURTHERMORE, PRIOR TO THE RING JOB ON THE VEHICLE, THE CAR WAS RETURNED TO THE DEALER SEVERAL TIMES FOR THE OIL CONSUMPTION PROBLEM, AND NO MENTION OF THE SERVICE BULLETIN WAS GIVEN, AND NO COMPRESSION TEST WAS PERFORMED ON THE ENGINE. WHILE UNDER THE EXTENDED WARRANTY CONTRACT. ONCE THE CONTRACT HAD EXPIRED, A COMPRESSION TEST WAS PERFORMED, AND OF COURSE, WE NEEDED A RING JOB. BY PAYING FOR HALF OF THE ORIGINAL RING JOB, THIS DEALER IS PRACTICALLY ADMITTING THAT SATURN IS PARTIALLY AT FAULT FOR THIS PROBLEM. AFTER BROWSING THE INTERNET, I HAVE FOUND THAT MY PROBLEM IS NOT AN ISOLATED INCIDENT, BUT RATHER, LITERALLY THOUSANDS OF SATURN OWNERS ARE EXPERIENCING THE SAME PROBLEM AND ALL ARE RECEIVING THE FOLLOWING EXPLANATIONS: 1.) OWNERS ARE AT FAULT FOR POOR MAINTENANCE. 2.) IT IS NORMAL FOR A SATURN VEHICLE TO BURN 1 QUART OF OIL EVERY 2000 MILES. IF THIS MANY PEOPLE TREAT THERE CARS POORLY, WHY DON'T OTHER VEHICLE MANUFACTURERS EXPERIENCE THIS LEVEL OF OIL CONSUMPTION? PLEASE INVESTIGATE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768475October 15, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUN ROOF FAILED, AND TO HAVE IT FIXED COST 1200 DOLLARS. I CONTACTED SATURN OF CARY AND SATURN CUSTOMER ASSISTANCE AT 18005536000 AND TALKED TO PEGGY. SHE SAID SINCE IT WAS NOT FIXED AT A SATURN DEALER THEY WOULD NOT CONSIDER IT. I TOLD HER OF MY PREVIOUS EXPERIENCE WITH MY PREVIOUS SATURN BURNING UP ALL BY ITSELF, AFTER THEY REPLACED A VALVE COVER GASKET, AND THE CAR BEING TOTALED. THEY DID NOTHING ABOUT THAT, EITHER. I HAD THE SUN ROOF FIXED BY TECHNIQUEST OF CARY, WHO SUGGESTED I GET SATURN TO HELP ME WITH THE COST OF THIS, AS 1200 DOLLARS TO REPAIR THIS, AND SATURN SURPRIZINGLY KEEPING PLENTY OF THIS ITEMS IN STOCK, POINT OT A PROBLEM SATURN DOES NOT WANT TO ADMIT TO. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567756October 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, TIRES, AIR BAGS
WHILE IN MOTION, CONSUMER PLACED THE VEHICLE IN CRUISE CONTROL, MAINTAINING A SPEED OF 66 MPH. CONSUMER HAD TO APPLY THE BRAKES TO AVOID AN ACCIDENT. CONSUMER FELT THE BRAKES CATCH, THEN THERE WAS A LETTING GO FEELING. THE REAR OF THE VEHICLE BEGAN TO FISHTAIL FROM SIDE TO SIDE. THE VEHICLE WAS UNRESPONSIVE TO THE BRAKING EFFORTS. CONSUMER TRIED TO EXIT THE ROAD. THE VEHICLE HIT THE RISING OF THE MEDIAN AND FLIPPED ONTO ITS ROOF. CONSUMER SUFFERED VARIOUS BODILY INJURIES. CONSUMER REQUESTS THE DEFECTS ENDURED BE INVESTIGATED, CONSUMER LOOKED AT THE BOTTOM OF THE VEHICLE AND OBSERVED THAT THE RIGHT REAR WHEEL HAD DE-BEADED AND HAD NO AIR, THIS IS WHAT CAUSED THE VEHICLE TO FISHTAIL, TIRE IS A FIRESTONE LEMANS HR TUBLPS 195/60R15, IN THE ACCIDENT, THE AIRBAG FAILED TO DEPLOY. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8019984October 1, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING THE VEHICLE; LOST CONTROL AND FLIP OVER AND NEITHER THE AIR BAG DEPLOY. DEALER HAS BEEN NOTIFIED. *MR THE BRAKE FAILED TO STOP THE VEHICLE. *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#766975September 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVER ATTEMTPED TO ENTER LEFT LANE ON INTERSTATE WHILE TRAVELING AT 65-67 MPH. WHILE ENTERING LANE, AND AT DIAGONAL, HAD TO HIT BARKES SUDDENLY DUE TO DRIVER IN CAR IMMEDIATELY AHEAD OF VEHICLE LEAVING RIGHT LANE WITHOUT NOTICE. HIT BARKES AND REAR RIGHT WHEEL "GAVE' AND CAR REAR END BEGAN TO FISHTAIL UNCONTROLLABLY. DRIVER HAD TO EXIT HIGHWAY TO CETER V-SHAPED MEDIAN. TRAVELING AT HIGH, THOUGH REDUCED RATE OF SPEED. CAR TRAVELED DOWN NEAR INCLINE INTO V OF MEDIAN CENTER. CAR HIT ASCENDING AREA OF MEDIANWITH FRONT (80%) LEFT (20%) PORTION OF VEHICLE. TORE OFF FOGS LIGHTS, BROKE LOWER AIR DAM AND TORE OFF LICENSE PLATE BRACKETT WHILE CRUMPLING LICENSE PLATE. LEFT FRONT TIRE HIT INCLINED AREA OF MEDIAN. VEHICLE FLIPPED ONTO ROOF. DESPITE IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUFFERED CONCUSSION, BODY LACERATIONS, CERVICAL FRACTURE.BUMPER TRAVEL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8018095September 6, 2002
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE BUTTON MOST OF THE TIME FAILS TO ENGAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766776September 5, 2002
SEAT BELTS:FRONT:RETRACTOR
REAR SEAT BELT WOULD NOT RELEASE, RENDERING PASSENGER UNPROTECTED IN CASE OF A CRASH. DRIVER SEAT BELT WOULD NOT RETRACT, LEAVING SEAT BELT VERY LOOSE, AND RENDERING DRIVER UNPROTECTED IN THE EVENT OF AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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