Saturn Outlook Complaints

1,352 consumer complaints on file.

#11317850March 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE LEAKED TRANSMISSION FLUID. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED AT (9352 PLANK RD, BATON ROUGE, LA 70811) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315404March 1, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LEFT DRIVER DOOR MANUAL SWITCH CONTINUOUSLY MALFUNCTIONS , ABSOLUTELY DOES NOT GIVE POWER TO OPEN ANY WINDOWS , LOCK OR UNLOCK DOORS , AND ENABLES YOUR SAFETY IN DANGEROUS EXITS . LOCKS HAVE BEEN LOCKING WHEN I EXIT MY VEHICLE, LOCKING MY CHILDREN LOCKED INSIDE OF VEHICLE . REAR LIFT GATE WILL FALL ON YOUR HEAD SLOWLY AND INJURED MY FOREHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307737February 7, 2020
UNKNOWN OR OTHER
PAST 5 YEARS CHECK ENGINE LIGHT ON. REPLACES PLUGS 3X, CONVERTERS 3X, AND EVERYTHING INCLUDING IGNITION COILS 2X, LIGHT STILL ON, STATING CONVERTERS NEED REPLACING. CAR HAS BEEN IN THE SHOP MORE THAN A HOSPITAL HAS EMERGENCY ROOM PATIENTS. ENGINE LIGHT WOULD STAY OFF FOR A WEEK OR TWO, NOW ONLY FOR 30-40 MILES. EMISSIONS SAYS CAR NOT READY FOR TESTING. VEHICLE DRIVES AND RUNS PERFECTLY, PURRS LIKE A KITTEN, BUT NOW CAN'T PASS EMISSIONS. CHEVY, ACURA, REPAIR SHOPS, MUFFLER SHOPS AND ALLEY MECHANICS ALL BAFFLED. TOO MANY INVOICES TO UPLOAD, BUT I HAVE EVERY ONE OF THEM AND RECEIPTS FOR PARTS IF NEEDED. THIS HAS BEEN GOING ON SINCE I GOT THE CAR. CHEVY NEVER COULD FIX IT. EACH TRIP COST ME $700+, BUT NO SOLUTION, THE PROBLEM JUST KEEPS ESCALATING. OH, I NEVER PUT CHEAP GAS IN VEHICLE, AND OIL CHANGES/ TUNE- UP ARE UP TO DATE. HELP PLEASE. (SOMEONE SUGGESTED THE ECM COMPUTER IS BAD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301676January 24, 2020
EXTERIOR LIGHTING
MY HEADLIGHTS KEEP GOING OUT RANDOMLY AND THIS VERY UNSAFE AS I AM A SINGLE MOTHER OF 2 YOUNG CHILDREN! I HAVE HAD IT FIXED 4 TIMES! THE LAST TIME I TOOK IT TO THE SHOP, I WAS TOLD THE WIRING HARNESS KEEPS MELTING. I RESEARCHED THIS PROBLEM AND MANY OTHERS ARE ALSO HAVING EXPERIENCING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301087January 22, 2020
AIR BAGS
THE PASSENGER SERVICE AIR BAG STAYS ON THE DASHBOARD WHEN YOU START IT AND IT WON'T TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298859January 12, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM HEADLIGHT WIRING HARNESS AND PLUG HAVE MELTED AND I HAVE HAD REPLACED AND IT HAPPENS AGAIN. THE AIR BAG WARNING LIGHT KEEPS COMING ON, SAYING SERVICE AIRBAGS NOW. ALL THE SPEAKERS IN THE CAR HAVE QUIT WORKING, BUT IF YOU OPEN AND CLOSE DRIVERS SIDE REAR DOOR THEY WILL WORK UNTIL YOU HIT A BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297457January 6, 2020
EXTERIOR LIGHTING
RIGHT HEADLIGHT DOESN'T WORK. MECHANIC WENT TO REPLACE A PART AND THE WHOLE HARNESS WAS MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297027January 3, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THERE IS A RECALL FOR THE LINKAGE SYSTEM, WHERE THE VEHICLE STILL ROLLS WHILE IN PARK. I AM HAVING THIS ISSUE AND A GRINDING SORT OF SOUND. THE VIN IS SAYING 0 UNREPAIRED RECALLS ON THE WEBSITE AND I BELIEVE THIS ISSUE IS AN ONGOING PROBLEM OF THE PREVIOUS RECALL IN '09. WHILE THE VEHICLE WAS DRIVING THERE WAS THE SOUND THAT SOMETHING WAS DRAGGING, THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD TO CHECK BUT WHILE IN PARK THE VEHICLE WOULD STILL ROLL. THE CAR HAD THE EMERGENCY BRAKE SET IN PLACE AT THIS MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291710December 28, 2019
AIR BAGS
AIR BAG SENSOR IN PASSENGER SEAT FAILS INTERMITTENTLY AND LIGHT SUP THE AIR BAG SENSOR LIGHT ON THE DASHBOARD, AND DISABLES THE PASSENGER SIDE FRONT AIRBAG, EVEN WHEN AN ADULT PASSENGER IS OCCUPYING THE SEAT. THIS CAN HAPPEN WHENEVER THE CAR IS POWERED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290309December 20, 2019
AIR BAGS
AIRBAG LIGHT HAS BEEN LIT UP FOR AWHILE NOW. THEY SAY I NEED A NEW SENSOR. IS THIS NOT THE SAME ISSUE FROM A PREVIOUS RECALL? WHY DOES THIS NOT SHOW UP UNDER THAT RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289943December 18, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED EACH TIME IT RAINED. THE WATER TRAVELED ACROSS THE TOP OF THE VEHICLE, ONTO THE WINDSHIELD, AND INTO THE DASHBOARD. THE VEHICLE WAS TAKEN TO STUTEVILLE CHEVROLET BUICK GMC OF PONCA CITY (3330 N 14TH ST, PONCA CITY, OK 74601, (580) 749-5976) WHERE THE BODY CONTROL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE NEEDED A NEW BATTERY DUE TO THE WATER THAT WAS LEAKING ONTO THE BATTERY. THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE PPM CHIP FOR THE AIR BAG WAS MISSING, WHICH CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT ALSO STATED THAT THE VEHICLE WOULD LURCH FORWARD WHEN IN PARK OR DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 148,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289114December 15, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY PASSENGER LOW BEAM HEADLIGHT HAS BURNT OUT AND HAS BEEN REPLACED AT LEAST 4 TIMES IN 1 MONTH. IT'S CURRENTLY 12/15/19 AND IT'S BURNT OUT AS WE SPEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288904December 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. JACK PHELAN CHEVROLET (LOCATED AT 4000 S HARLEM ACE, LYONS, IL 60534, 708-954-8003) INFORMED THE CONTACT THAT THE ABS MODULE MAY NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287497December 6, 2019
AIR BAGS
SERVICE AIRBAG LIGHT COMES ON AT RANDOM. EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT, THE PASSENGER SEAT AIRBAG SHOWS OFF. TOOK IT TO A DEALER AND THEY SAID THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED AND WOULD COST ABOUT $800.00 TO REPAIR IT AND THAT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY IF WAS INVOLVED IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282589November 27, 2019
EXTERIOR LIGHTING
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282352November 25, 2019
EXTERIOR LIGHTING
WHEN I TURN ON HEADLIGHT ONLY ONE SIDE WORK WHEN I TURN ON HIGH BEAMS THEY COME ON IT'S A WIRING ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279465November 11, 2019
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
THE REAR LIFT GATE OR STRUT SUPPORT FOR THE HATCH OF MY 2007 SATURN, OUTLOOK GRADUALLY FELL ON MY SON AND I WHILE PUTTING THE GROCERIES IN THE CAR AT WALMART MORE THAN A FEW MONTHS AGO; NOW THE HATCH NO LONGER HOLDS ITS WEIGHT AND DROPS WHEN YOU TRY TO LIFT IT, BECAUSE IT IS PRETTY HEAVY, SO AS OF TODAY, I HAVE NOT USED THE HATCH FOR MANY MONTHS NOW, BECAUSE IT IS NOT SAFE. I HAVE CALLED A FEW DEALERS THAT DEAL WITH SATURN, GMC EVEN BUICK AND THEY ALL SAY THAT THEY DO NOT WORK ON VEHICLES OVER 10 YEARS. (?) ONE OF THE MECHANICS SAID THAT HE THOUGHT THERE WAS A RECALL ON THE LIFT GATE LIKE 3 YEARS AGO.? I AM TO THE POINT THAT I MIGHT AS WELL FIND A LOCAL MECHANIC TO FIX THE LIFT GATE OR STRUT FOR THE HATCH. ALSO, THE PASSENGER SIDE AIR BAG LIGHT HAS BEEN ON SINCE JANUARY OR FEBRUARY OF 2019 AND IT WON'T TURN OFF OR RESET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277686November 2, 2019
ELECTRICAL SYSTEM
DRIVER HEADLIGHT HARNESS OVERHEATS, CAUSING HEADLIGHT TO GO OUT. THIS HAS HAPPENED THREE TIMES NOW IN LESS THAN TWO YEARS. I REPLACED THE CONNECTOR HARNESS AND WITHIN A FEW WEEKS IT HAD MELTED AND THE LIGHT WAS OUT AGAIN. WHEN I LOOKED UP WHAT TO DO I FOUND OUT THAT MANY OTHER SATURN OUTLOOK OWNERS HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267182October 8, 2019
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WATER LEAK FROM SUNROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257808September 24, 2019
AIR BAGS, ELECTRICAL SYSTEM
WHEN I FIRST GOT THE VEHICLE IN 2017 IT WAS ALWAYS PARKED IN THE GARAGE SO THE PROBLEM WASN'T NOTICED UNTIL I STOPPED USING THE GARAGE. WHEN IT RAINS A LOT WATER IS LEAKING THROUGH THE FRONT SUNROOF WHICH IS THEN DRAINING UNDERNEATH THE HOOD OF THE CAR IN THE ELECTRICAL AREA AND FINALLY LEAKING THROUGH THE FRONT PASSENGER SIDE FLOOR BOARDS. IT CAUSED ELECTRICAL ISSUES WITH THE OUTLOOK BECAUSE OF THE INITIAL SUNROOF 'CLOG'. ALSO THE CAR COULD BE DRIVEN BUT WHEN YOU TURNED OFF THE VEHICLE IT WOULD NOT SHUT DOWN. I'VE SEEN MANY ISSUES OF THE SAME PROBLEM THAT OTHER OWNERS ARE HAVING AS WELL WITH THEIR OUTLOOKS. IF THE NUMBERS ARE THERE FROM PEOPLE COMPLAINING I'M NOT UNDERSTANDING WHY THIS HASN'T BEEN INVESTIGATED AND TURNED INTO A RECALL. WHAT STARTS AS A SUNROOF LEAK CAN EASILY AND QUICKLY LEAD TO THOUSANDS OF DOLLARS WORTH OF REPAIRS BECAUSE THE WATER IS LEAKING UNDER THE HOOD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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