Saturn Ion Complaints

4,344 consumer complaints on file.

#10039405September 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, STRUCTURE
I PURCHASED MY 2003 SATURN ION QUAD 3 ON 6-12-2003. I'VE HAD NOTHING BUT PROBLEMS WITH IT SINCE THE BEGINNING. THE TRANSMISSION SLIPS CONSTANTLY. A TECH FROM SPRING HILL SAYS THIS IS NORMAL FOR THIS TYPE OF TRANSMISSION. TRYING TO TURN LEFT IN FRONT OF ONCOMING TRAFFIC IS A NIGHTMARE. THIS CAR IS IN THE SHOP AS WE SPEAK. THE REAR QUARTER PANEL IS CRACKED AND BEING REPLACED. THE REAR BUMPER IS BEING PAINTED BECAUSE OF SCRATCHES FROM THE TRUNK RUBBING. THE FRONT BUMPER IS BEING PAINTED BECAUSE OF RUNS IN THE PAINT. NONE OF THE BODY PANELS SEEM TO MATCH UP. THEY'RE ATTEMPTING TO FIX A POPPING NOISE IN THE FRONT END. THEY'RE REPLACING THE DR SIDE GLASS BECAUSE IT IS SEVERELY SCRATCHED. IT SOMETIMES RUNS ROUGH AT FIRST CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039290September 22, 2003
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
KEY ALWAYS STUCK IN IGNITION, CAR DOESN'T START CAR DOOR LOCK BROKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039325September 22, 2003
UNKNOWN OR OTHER
ON THREE DIFFERENT OCCASIONS MY KNEE HAS ACCIDENTALLY HIT THE KEYS, CAUSING THE ENGINE TO SHUT OFF. MY WIFE HAS HAD THIS HAPPEN ONCE. I AM 6 FOOT 3 INCHES, MY WIFE IS 5 FOOT 6 INCHES. IN OTHER WORDS, NORMAL HEIGHTS. TWO OF THESE OCCASIONS HAVE BEEN ON A FREEWAY, GOING 65 MPH. LUCKILY TRAFFIC HAS BEEN LIGHT SO THERE HAS NOT BEEN AN ACCIDENT. HAD TRAFFIC BEEN HEAVIER, THIS COULD HAVE BEEN MUCH MORE SERIOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021800September 15, 2003
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING , THE STEERING KNUCKLE SHEARED OFF. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK DEALER REPAIRED AT NO COST. REPLACED RIGHT FRONT KNUCKLED AND ASSOCIATED SUSPENSION PARTS. FRONT RIGHT WHEEL,TIRE, SPOILER AND UNDER SKIRTING. SATURN'S ENGINEER'S OF DETROIT SENT THE ENTIRE RIGHT FRONT DAMAGED PARTS FOR INVESTIGATION. CONSUMER HAD NOT HEARD ANYTHING FROM THEM. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038372September 8, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AT 30 MPH IN CRUISE CONTROL MODE DRIVER PULLED RIGHT TO AVOID HITTING AND OBJECT IN THE ROAD, AND THE RIGHT WHEEL LOCKED UP. WHEN THIS OCCURRED VEHICLE IMPACTED A TREE, AND DAMAGED THE A FRAME AND OTHER COMPONENTS. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037030September 2, 2003
UNKNOWN OR OTHER
I OWN A ION 2003, WHEN WE PURCHASED THE CAR WE ALSO PURCHASE THE PLASTIC WINDOW GUARDS FROM THE DEALER. I HAD PROBLEMS WITH THE BACK DOOR, THE TWO PARTS MAKING UP THE DOOR WERE SEPARATING AT TOP OF WINDOW. THEY TRY TO GLUING, IT DIDN'T WORK, THEN THEY TRY SOMETHING ELSE AND IT DID WORK, AND FINNALLY THEY ORDER A NEW PART. WHEN THEY INSTALL THE NEW PART, THEY REMOVED THE PLASTIC GUARD FRON THE WINDOW AND SAID THEY WILL REPLACE IT AT THE NEXT OIL CHANGE. WELL THE NEXT OIL CHANGE CAME A THEY NOT ONLY DID NOT REPLACE THE WINDOW GUARD BUT THEY REMOVED THE GUARD FROM THE OTHER WINDOW!!!!THEY STATED THE GUARD WAS THE CAUSED OF THE PROBLEM. NOW I WANT TO KNOW ARE THE DOORS SAFE. MY WIFE PLACE MY GRAND CHILD IN THE BACK SEAT. IS THERE A BIGGER PROBLEM WITH THE DOORS ????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037895August 28, 2003
WHEELS
WHILE DRIVING 30 MPH FRONT RIGHT WHEEL LOCKED UP FOR UNKNOWN REASON. DEALER NOTIFIED, AND MADE REPAIRS. HOWEVER, PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033002August 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WITHIN 1 WEEK OF PURCHASING VEHICLE, ENGINE LIGHT WAS COMING ON AND CAR WOULD SHAKE. BROUGHT IN TO DEALER AND THEY RAN A DIAGNOSTIC TEST WHICH DETERMINED NOTHING WAS WRONG. WITHIN 2 DAYS ENGINE LIGHT CONTINUED TO COME ON, SOMETIMES STAYING ON STEADY AND SOMETIMES BLINKING. VEHICLE WILL START TO SHAKE AND WILL NOT ACCELERATE. WHEN GOING DOWN HILLS (EVEN SMALL ONES) VEHICLE WILL SUDDENLY FEEL LIKE THE BRAKES HAVE BEEN PUT ON AND VEHICLE JERKS FORWARD. THE CAR FEELS LIKE IT'S ABOUT TO STALL OUT WHEN TRYING TO ACCELERATE. WHEN OPENING THE TRUNK IT WAS VERY HOT AND YOU COULD NOT PUT YOUR HAND DOWN IN IT. CALLED DEALER TO MAKE ANOTHER SERVICE APPT. THIS WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030919August 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGH MOVEMENT, DISTRACTING TO DIRVER AS LIGHT BEAMS HIT OBJECT THE BEAM APPEARS TO BE GITTERING. DISTRACTING ALSO TO VEHICLES IN FRONT OF YOU AS DRIVERS CONTINUE TO LOOK IN MIRROR. SATURN DEALERSHIP STATED THEY DO NOT HAVE A FIX, THAT IS IS THIS WAY BY DESIGN. HEADLIGHT MOUNTS TO MOUNTING PANEL WITH (2) PINS GOING THROUGH UPPER EAR IN MOUNTING PANEL AND THEN UPPER AND LOWER EARS ON HEADLIGHT ASSY. AND INTO LOWER EAR OF MOUNTING PANEL. APPEARS TO MUCH PLAY IN THE PIN TO MOUNT AREA, THIS WILL WORSEN OVER TIME AS METAL PIN IN PLASTIC EARS WILL BECOME LARGER FROM THE SHAKING. THIS OCCURS EVEN OF SMOOTH ROAD BEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030788August 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 SATURN ION, WAS DELIVERED ON DECEMBER 3,2002. THIS WAS MY SECOND SATURN. AFTER ABOUT A 1000 MILES THE TRANSMISSION STARTED TO SLIP. I TOOK IT TO THE DEALER AND THEY REPLACED THAT TRANSMISSION. ANOTHER 1000 MILES AND THE TRANSMISSION STARTED TO SLIP AGAIN. I HAVE BEEN BACK AND FORTH 4 TIMES SINCE THEN AND THEY STILL HAVE NOT FIXED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026770August 1, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. DEALER NOTIFIED. *AK *TS *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030545July 31, 2003
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:TURN SIGNAL
ELECTRICAL; DOOR SEALS LOOSE; CAR RETURNED UP TO 3 TIMES SINCE PURCHASE ON 7/13/03. SATURN ION 3 COUPE--TURN SIGNALS BURNED OUT W/IN ONE WEEK OF EACH OTHER; REQUESTED CHECK OF ELECTRICAL SYSTEM. JULY 26, 2003 ELECTRICAL SYSTEM CHECKED. COMPLAINED ABOUT DOOR SEAL AT SAME TIME & SERVICE DEPT DID NOT CHECK IT OUT UNTIL THEY REPLACED THE FUSE BOX ON JULY 31. REQUESTED TO RETURN VEHICLE AND WAS TOLD "IT WOULD BE FIXED TO MY SATISFACTION". DOOR SEAL WAS NOT INSTALLED PROPERLY & I HAVE TO TAKE THE CAR BACK FOR A FOURTH TIME TO GET THIS REPAIRED APPROXIMATELY ONE WEEK FROM TODAY. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030230July 28, 2003
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:TURN SIGNAL
MY TURN SIGNALS DO NOT WORK IN THE FRONT OF MY CAR DUE TO A SHORTAGE OR SOMETHING AND ALSO MY CAR SHAKES AND LOOSES POWER WHEN I HAVE MY AIR CONDITIONER ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028649July 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY DAUGHTER BOUGHT A SATURN ION III. SHE HAS RECENTLY HAD TROUBLE WITH HER AUTOMATIC TRANSMISSION. SATURN HAS ACKNOWELDGED A HARD SHIFTING PROBLEM FROM 2ND TO 3RD, BUT SINCE A HIGH NUMBER OF VEHICLES EXHIBIT THIS PROBLEM, AND THEY DON'T KNOW WHAT IS CAUSING IT, IT IS BEING CONSIDERED NORMAL OPERATION. MY DAUGHTER'S CAR EXHIBITED THIS PROBLEM, BUT IT HAS NOW BEGUN TO BE A WAY MORE SERIOUS CONCERN BECAUSE IT WILL COMPLETELY SLIP, (LOSE ALL POWER), FOR WHAT SEEMS TO BE AN EVER INCREASING LONGER INTERVAL AND MORE FREQUENTLY. SHE HAS HAD THIS HAPPEN WHILE TRYING TO MAKE A LEFT HAND TURN WITH ONCOMING TRAFFIC. SHE NOW TRIES TO AVOID ANY SITUATION AT LOW SPEEDS THAT MIGHT CAUSE HER INJURY, (SHE TRIES TO MAKE AS MANY RIGHT HAND TURNS TO GET TO AND FROM WORK AS POSSIBLE). SATURN HAS HAD TWO SERVICE EMPLOYEES WITNESS THE PROBLEM, ALBEIT IN A STRAIGHT LINE DRIVING SITUATION. THEY STILL REFUSE TO REPAIR/REPLACE OR ADMIT A PROBLEM BEYOND THE HARD SHIFTING. MY DAUGHTER LIVES IN MESA, AZ. HER PHONE NUMBER IS [XXX], AND NAME IS [XXX]. I MENTION MESA BECAUSE OF THE UNUSUAL STREETS THERE. THE MAJORITY OF MAIN CITY STREETS ARE SIX LANES WIDE WITH 45MPH SPEED LIMITS. THAT IS A VERY SCARY SCENARIO TO BE MAKING A LEFT HAND TURN IN AND LOSE POWER.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025418July 4, 2003
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, STEERING:LINKAGES, STEERING: STEERING WHEEL/HANDLE BAR, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
MARCH 22, 2003 I PURCHASED AN SATURN ION 3. WITHIN THE 1ST THE WEEK THERE WAS PROBLEMS STARTING THE CAR. THE CAR WAS IN FOR SERVICE 2 TIMES IN 2 WEEKS. FINALLY THE ENGINE LIGHT STARTED FLASHING (3RD TIME). SUPPOSEDLY THE CAR WAS FIXED. 3 DAYS LATER THE DEALER'S SERVICE DEPARTMENT CALLED ME AT SATURN CORP.'S REQUEST TO IMMEDIATELY RETURN THE CAR AS THE ENGINE COULD BLOW UP. THE ENGINE HAD A CRACKED CYLINDER WHICH CAUSED COOLANT TO LEAK INTO THE ENGINE WITH ABOUT 650 MILES. ALSO, ANOTHER SATURN ION WITH 2500 MILES WAS SITTING IN THE DEALER'S LOT WITH A CRACKED CYLINDER IN THE ENGINE. I WAS RELEASED FROM THE SALE ON APRIL 17, 2003. I TOOK A 2ND SATURN ION 3 ON APRIL 17, 2003. THIS CAR HAS JERKY STEERING PROBLEMS COMING OUT OF TURNS AND SEVER TRANSMISSION PROBLEMS. THE CAR KICKS WHEN TURNING ON THE IGNITION, ENGINE GETS RACKETING WHEN PUT INTO REVERSE, WHEN CHANGING GEARS - KICKS, SLIDES, AND WILL SURGE, AND BOUNCE THROUGH GEARS BETWEEN 30 MPH TO ABOVE 70 MPH. THE SERVICE MANAGER SAID, "ALL THE IONS DRIVE THIS WAY. THERE'S NOTHING WRONG WITH THE CAR". THIS CAR HAS BEEN IN FOR SERVICE 4 TIMES. EACH TIME THE CAR IS RETURNED WORSE THAN THE TIME BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026147June 30, 2003
TIRES
VEHICLE TIRES ARE BLOWING OUT AT THE SIDE WALLS AND DEFLATING. THE ALUMINUM RIMS AND TIRES WERE REPLACED. REPLACEMENT TIRE DEVELOP A BUBBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026246June 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE LIGHT APPEARED ON INSTRUMENTAL PANEL, VEHICLE WAS TAKEN TO THE DEALER, AND THEY COULD NOT DUPLICATE THE PROBLEM. THE FOLLOWING DAY MANUFACTURER CALLED THE CONSUMER NOT TO DRIVE THE VEHICLE AT ALL. DEALER KEPT THE VEHICLE FOR 3 WEEKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026260June 30, 2003
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING AND MAKING LEFT OR RIGHT STEERING WHEEL IS NOT TURNING SMOOTHLY, IT IS HARD TO HANDLE THE WHEEL. DEALER HAS INSPECTED, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026607June 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED WHILE ON THE HIGHWAY CAUSING THE STEERING WHEEL TO LOCK UP. *MR THE VEHICLE WOULD LOCK UP AS IF IT WAS TURNED OFF. AFTER THE VEHICLE WAS RECEIVED BACK FROM REPAIR, IT HAD BECOME DIFFICULT TO GAIN SPEED, AND SHIFT GEARS AUTOMATICALLY(ESPECIALLY PROBLEMATIC WHEN IN LOWER SPEEDS), AND WOULD RANDOMLY BEGIN TO SHAKE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022578June 6, 2003
SEAT BELTS:FRONT:RETRACTOR
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING SEAT BELT RETRACTOR FELL APART. *AK THE BOLT THAT CONNECTS THE WEBBING TO THE FLOOR WAS NOT FULLY SCREWED IN AT THE PLANT. THE BOLT BACKED OUT AND THE LOWER PORTION OF THE SEATBELT WEBBING BECAME UNATTACHED. THIS IS NOT A BUCKLE ISSUE OR A RETRACTOR ISSUE. MANUFACTURING DEFECT FROM THE PLANT BECAUSE THE BOLT WAS NOT FULLY TORQUED. DEALER FIXED BY TIGHTENING THE BOLT. CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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