Saturn Ion Complaints

4,344 consumer complaints on file.

#10240317August 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATURN TRANSMISSION FAILED TO WORK PROPERLY WITH AROUND 69000 AND SATURN REFUSED TO HONOR MY WARRANTY ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240105August 28, 2008
STEERING
WHILE DRIVING AROUND A CURVE ON A RURAL HIGHWAY THE POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. I WAS ABLE TO KEEP THE CAR IN THE RIGHT LANE AND PULLED OVER ON THE ROAD AND SHUT THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE. POWER STEERING WORKED. ONE WEEK LATER THE SAME THING HAPPENED. I TOOK THE CAR TO THE SATURN DEALER AND WAS TOLD THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED AT THE TUNE OF $900.00. THIS CAR IS 3 1/2 YEARS OLD AND HAD 36,000 MILES ON IT!! I COMPLAINED TO SATURN AND AM AWAITING TO HEAR FROM THEIR "DISTRICT SPECIALIST". LUCKILY I WAS ABLE TO KEEP THE CAR UNDER CONTROL AND NOBODY WAS HURT BUT HOW CAN THIS NOT BE CONSIDERED A SAFETY ISSUE. TRY GOING AROUND A CURVE OR TURNING A CORNER WHEN YOUR POWER STEERING GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239927August 27, 2008
ENGINE AND ENGINE COOLING
ON SEVERAL OCCASIONS I HAVE HAD TO BRING MY CAR TO THE DEALERSHIP BECAUSE I WOULD LOSE COMPLETE POWER TO MY CAR WHILE DRIVING. I WOULD NOT GET ANY WARNING LIGHTS OR SOUNDS, IT WOULD JUST LOSE COMPLETE POWER. THE SERVICE DEPARTMENT AT SATURN OF DANVERS HAS NOT BEEN ABLE TO FIND THE PROBLEM WITH MY VEHICLE. I HAVE BEEN IN LOANER CARS ON TWO DIFFERENT OCCASIONS WHILE THEY TRIED TO DUPLICATE THE PROBLEM. THIS IS AN INTERMITTENT ISSUE. I HAVE LOST POWER AT LOW RATES OF SPEED AND ALSO ON THE HIGHWAY. THIS IS A REAL SAFETY ISSUE FOR MYSELF AND OTHERS ON THE ROAD. ON THURSDAY, AUGUST 21, 2008 MY CAR LOST POWER ON I-95 N IN WOBURN, MA WHILE DRIVING, SEVERAL VEHICLES HAD TO AVOID HITTING MY VEHICLE AND OTHER VEHICLES. I NOTIFIED THE SATURN CORPORATE OFFICE AND THEY HAD JOHN CACHURSKI (SP) CONTACT ME, HE STATED I WOULD NEED TO RETURN THEIR LOANER CAR AND GET MY CAR BECAUSE THEY CAN NOT HELP ME BECAUSE THEY CAN NOT FIND THE PROBLEM. AN ONLINE SEARCH FOUND SEVERAL OTHER PEOPLE THROUGHOUT THE COUNTRY WITH MY MODEL/YEAR WITH THE SAME ISSUE WITHOUT RESOLUTION FROM THEIR DEALERSHIPS. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I WOULD APPRECIATE SOME HELP TO TRY TO GET MY VEHICLE UP TO PAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239937August 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 SATURN ION 2 AUTOMATIC TRANSMISSION. ANY DAY THAT THE TEMPERATURE IS LESS THAN 20 DEGREES IT WILL NOT START. SOMETIMES AFTER ABOUT HALF AN HOUR OF TRYING IT WILL START, BUT NOT VERY OFTEN. ALSO IT OFTEN IDLES AT AN EXTREMELY HIGH RPM. IT SOUNDS TERRIBLE WHEN IT DOES THIS. ALSO WHEN IT IDLES HIGH IT SEEMS TO HAVE TROUBLE SHIFTING GEARS. IT'S VERY TWITCHY AND JERKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239790August 26, 2008
ELECTRICAL SYSTEM
IGNITION SWITCH LOCKED UP IN THE RUN POSITION COULD NOT TURN VEHICLE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239454August 23, 2008
ELECTRICAL SYSTEM:IGNITION
KEY CAME OUT OF IGNITION WHILE DRIVING; ALSO KEYS IS STUCK WHEN TURNING CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239117August 20, 2008
ELECTRICAL SYSTEM:IGNITION
MY CAR IS PARKED, BUT I CAN'T TURN THE IGNITION OFF. THE KEY COMES OUT, BUT THE ENGINE IS STILL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238616August 18, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILURE. CAR CANNOT BE TURNED OFF! FIRST OCCURRENCE 8/11/08, DEALER REPLACED CYLINDER, SECOND OCCURRENCE ON 8/17/08 WILL BE GOING TO DEALER 8/18. RESEARCH INDICATES THIS HAS BEEN AN ONGOING PROBLEM FOR UP TO A DECADE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238070August 13, 2008
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
DRIVERS SIDE WIPER ARM WON'T MAINTAIN CONTACT WITH WINDSHIELD FLIPS UP IN THE AIR WHOLE ARM ASSEMBLY SEEMS TO BE LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237833August 12, 2008
AIR BAGS:FRONTAL, SEAT BELTS
INVOLVED IN A REAR-END COLLISION, I WAS THE ONE THAT GOT HIT AT A RED STOP LIGHT THE CAR THAT HIT ME TOTALED HIS CAR AND I ENDED UP HITTING THE CAR IN FRONT OF ME WHILE WE WERE BOTH WAITING FOR THE LIGHT TO TURN GREEN MY FRONT END OF THE VEHICLE HAS EXTENSIVE DAMAGE AND MY AIRBAGS DID NOT DEPLOY UPON IMPACT. I CALLED AND SPOKE WITH SATURN AND THEY GAVE ME 3 DIFFERENT REASONS WHY THE AIRBAGS DID NOT DEPLOY WHICH I'M NOT BUYING...I DID HIRE AN ATTORNEY FOR THE ACCIDENT AND CONSIDERING GETTING SATURN INVOLVED WITH THIS LAWSUIT.. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10237854August 12, 2008
ELECTRICAL SYSTEM
I PURCHASED MY '06 SATURN ION IN JUNE '06. JUST LAST WEEK, I PARKED MY CAR AT A LOCAL STORE AND WHEN I ATTEMPTED TO TURN OFF THE IGNITION, THE KEY WOULDN'T BUDGE. THE IGNITION HAD LOCKED UP. AFTER SEVERAL ATTEMPTS, I CONTACTED MY LOCAL SATURN DEALERSHIP AND THEY TOLD ME I WOULD NEED TO BRING THE CAR IN IMMEDIATELY TO BE ABLE TO TURN OFF THE ENGINE. ONCE I ARRIVED AT THE DEALERSHIP, THEY TOLD ME THE SITUATION AND HOW THEY CAN FIX IT AT A COST OF $300+. WITH NO OTHER OPTIONS, I AGREED AND THEY PROMPTLY FIXED IT WITHIN THE HOUR. HOWEVER, AS I PAID MY BILL I ASKED THE SERVICE REPRESENTATIVE WHAT THE CAUSE OF THE IGNITION LOCK WAS AND HE SAID IT WAS A FAULTY PART FROM SATURN AND THAT IT IS A COMMON PROBLEM. TO ME, THAT MEANS SATURN SHOULD BE TAKING CARE OF THE CHARGES AND THESE FAULTY PARTS!! THERE SHOULD BE A RECALL AND A REPLACEMENT MADE BY SATURN!! I HAVE HAD TWO SATURNS AND HAVE ALWAYS HAD GOOD EXPERIENCES AND WAS VERY DISAPPOINTED WITH HOW THEY HANDLED THIS "FAULTY" SITUATION! AND TO TOP IT OFF, ON MY RECEIPT, PARTS WERE LESS THAN $40 SO LABOR WAS HUNDREDS OF DOLLARS FOR LESS THAN 1 HOUR OF WORK FOR THEIR OWN FAULTY PART. UNREAL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237750August 11, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2005 SATURN ION QUAD /. IN FEB OF 07 I WENT TO PARK MY CAR AND THE KEY WOULD NOT TURN OFF THE CAR NOR COME OUT OF THE IGNITION. THE CAR WAS TOWED TO THE NEAREST SATURN DEALERSHIP AND THE IGNITION WAS REPLACED. IN JUNE OF 07 THIS OCCURRED AGAIN, IT WAS TOWED AND THE IGNITION WAS REPLACED. THEN IN AGAIN THE SAME THING OCCURRED IN AUG 07 AND THE IGNITION WAS REPLACED. IN JAN OF 2008, WHEN I TOOK THE CAR IN FOR SERVICE, I ASKED THEM TO CHECK THE IGNITION BECAUSE IT HAD STUCK ON ME SEVERAL TIMES BEFORE I WAS ABLE TO TURN THE CAR OFF. THEY ONCE AGAIN REPLACED THE IGNITION. LAST WEEK I WAS 500 MILES FROM HOME AND PULLED OFF TO GET GAS AND WAS UNABLE TO TURN THE CAR OFF TO FUEL UP. BY THE TIME I GOT HOME I WAS ABLE TO SHUT THE CAR OFF. TWO DAYS LATER, IT HAPPENED AGAIN. THE CAR WAS TOWED AND THE IGNITION REPLACED. I JUST WENT OVER MY 36,000 BUT THE DEALERSHIP SAID IT WOULD BE COVERED UNDER THE 1 YR PARTS WARRANTY, SO I DID NOT HAVE TO PAY ANYTHING FOR THE REPAIR. BUT I AM STILL UPSET ABOUT A COMMON PROBLEM NOT BEING ADDRESSED BY SATURN. THEY EITHER HAVE FAULTY IGNITION PARTS OR THERE IS SOMETHING ELSE GOING ON TO CAUSE THIS PROBLEM AND IT NEEDS TO BE INVESTIGATED. REPLACING AN IGNITION 5 TIMES IN 18 MONTHS IS NOT NORMAL. I PULLED IT UP ON THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM. SO THIS SITUATION IS NOT UNIQUE TO ME. WHAT HAPPENS WHEN 13 MONTHS FROM NOW, IT HAPPENS AGAIN THEN I WILL HAVE TO PAY OUT OF MY POCKET FOR SOMETHING THAT IS SATURNS FAULT. I HAVE CONTACTED THE SATURN CORP AND THEY CANT EXPLAIN WHY NO RECALL HAS BEEN ISSUED ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237393August 7, 2008
FUEL SYSTEM, GASOLINE
TOOK MY 06 SATURN INTO THE DEALER DUE TO STALLING. WAS TOLD BY THE MECH. THAT THE FUEL PUMP WAS LEAKING THAT THE PLASTIC ELBOW HAD A CRACK IN IT DUE TO THE ROAD VIBRATION MY CONCERN IS THAT TIS IS A LINE THAT IS UNDER APPOS 20PSI LOCATED ABOVE THE EXHAUST PIPE AND DIRECTLY UNDER THE BACK SEAT. IF GAS IS BEING SPRAYED OUT OVER THE EXHAUST A SPARK IS ALL THAT IS MISSING TO HAVE A ROLLING FLAME THROWER. IN MY SIMPLE MIND THIS PART SHOULD NOT BE PRONE TO CRACKING BECAUSE OF NORMAL DRIVING. I STILL REMEMBER THE PINTO I HOPE SOME ONE WILL TAKE ACTION BEFORE SOMETHING HAPPENS THINK YOU FOR YOUR TIME IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237264August 6, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT NOTICED THAT THE REAR PASSENGER AND DRIVER SIDE DOORS WERE DETACHING FROM THE HINGE AND ATTACHMENTS. THE DOORS ARE CURRENTLY NOT ACCESSIBLE DUE TO THE MALFUNCTION AND SAFETY RISK INVOLVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE PANEL AND THE DOORS NEEDED TO BE REPLACED AT THE COST OF $1,844.65. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236676August 1, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN ION. DURING THE WINTER, IT TAKES A HALF AN HOUR TO GET THE VEHICLE STARTED. THE DEALER REPLACED THE STARTER ASSEMBLY SOLENOID IN 2007. THE MANUFACTURER STATED THAT THE FAILURE WAS A FACTORY DEFECT. THE OIL THAT WAS USED AT THE TIME OF MANUFACTURING PREVENTS THE ELECTRICITY TO CONNECT TO THE STARTER. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 3,200 AND CURRENT MILEAGE WAS 7,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236581July 31, 2008
ELECTRICAL SYSTEM:IGNITION
HAVE TO HAVE MY IGNITION CYLINDER AND HOUSING REPLACED IN MY SATURN ION 3. KEY WILL NOT TURN TO START VEHICLE. A NEW KEY WILL START THE CAR BUT ONLY WORKS FOR 2 WEEKS. I AM ON MY 5TH KEY IN A LITTLE OVER 2 MONTHS. TOOK CAR TO DEALERSHIP YESTERDAY, HOPE TO GET IT BACK TOMORROW. CHARGE WAS $523, COMPLAINED TO SATURN CUSTOMER CARE AND THEY BROUGHT IT DOWN TO $230. SO I AM PAYING $230 TO TURN THE KEY IN THE IGNITION OF MY 4 YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236416July 30, 2008
ELECTRICAL SYSTEM
THE IGNITION WOULD NOT TURN OFF AND THE KEY REMOVED. I HAD TO PULL THE IGNITION FUSE TO GET THE CAR TO SHUT OFF. I TOWED THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY THAT WAS PURCHASED WITH THE CAR. IT COSTS $750 TO REPLACE THE IGNITION AND THE SHIFT LEVER CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235840July 26, 2008
FUEL SYSTEM, OTHER, EQUIPMENT
THE 2006 SATURN ION IGNITION LOCKED ON WITH THE CAR RUNNING IN PARK. THIS SEEMS TO BE A CHRONIC PROBLEM WITH SATURN IONS. THE VEHICLE CAN NOT BE TURNED OFF AND THE KEY CAN NOT BE REMOVED. IT GETS COMPLETELY LOCKED IN PLACE. THE VEHICLE REMAINS RUNNING, WASTING GAS AND COULD BE A SAFETY HAZARD IF SOMETHING ELSE IS HAPPENING AND THE VEHICLE MUST BE SHUT OFF QUICKLY AND CAN'T. THE ONLY WAY TO SHUT THE VEHICLE OFF IS TO DISCONNECT THE BATTERY AND PULL AN IGNITION FUSE. THE KEY REMAINS LOCKED IN PLACE. I'M PUTTING THIS UNDER 'FUEL SYSTEM-OTHER' BECAUSE THE IGNITION TURNS THE FUEL SYSTEM ON AND OFF. I ORIGINALLY PARKED AND TRIED TO SHUT THE VEHICLE OFF BECAUSE I SMELLED FUEL. LUCKILY IT WAS COMING FROM SOMEWHERE ELSE AND WAS JUST IN THE AIR. BUT IT WAS SCARY TO SMELL FUEL AND NOT BE ABLE TO SHUT THE VEHICLE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235769July 25, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, AIR BAGS
PURCHASED A 2007 SATURN ION 2 WITH 20K AND I'VE HAD IT FOR LESS THEN 2 WEEKS AND DRIVEN IT ABOUT 80 MILES OR SO. THE KEY WOULD NOT TURN COMPLETELY TO TURN OFF THE IGNITION AND WHEN I WAS FINALLY ABLE TO FORCE THE STUCK KEY OUT OF THE IGNITION IT CONTINUED RUNNING. FAULTY IGNITION SWITCH. THE SECOND PROBLEM THAT I HAD 3 DAYS PRIOR WAS AIRBAG WARNING LIGHT WHICH IS CURRENTLY BEING SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235246July 22, 2008
ELECTRICAL SYSTEM
CAR DOES NOT WANT TO START IN COLD WEATHER & RECENTLY HAS NOT WANTED TO START A FEW TIMES IN WARM WEATHER. I HAVE ONLY HAD THE CAR SINCE JANUARY & ON AVERAGE IT DOES THIS 5-10 TIMES A MONTH. IF YOU PUT THE KEY IN TO START THE CAR, IT WILL EITHER MAKE A CLICKING NOISE & WONT START OR IT WILL START THEN THE IGNITION DIES IMMEDIATELY. SERVICE ENGINE SOON SCROLL LIGHT WILL COME ON. IT USUALLY TAKES 10-30 MINUTES TO EVENTUALLY GET THE CAR STARTED. ONE TIME IN EXTREMELY COLD WEATHER IT WOULD NOT START FOR 4 DAYS. TOOK CAR TO DEALERSHIP WHERE PURCHASED & IT FAILED TO ACT UP WHILE THEY HAD IT. THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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