Saturn Ion Complaints

4,344 consumer complaints on file.

#10911101October 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT SATED THAT THE ENGINE HESITATED TO START AND THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT FOR DIAGNOSTIC TESTING, WHICH LOCATED A FUEL LINE LEAK AT THE REAR DRIVER SIDE WHEEL AREA. THE FUEL LINE WAS FOUND FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911132October 3, 2016
FUEL/PROPULSION SYSTEM
ENTIRE FUEL LINE FROM GAS TANK TO ENGINE NEEDS TO BE REPLACED DUE TO CORROSION/RUST. GAS IS LEAKING NEAR REAR DRIVERS SIDE REAR TIRE FROM FUEL LINE. MATERIAL USED FOR GAS LINE SHOULD BE NON CORROSION. MY VEHICLE HAD FUEL TANK MODULE RECALL DONE 12 MONTHS AGO AND NOW FUEL LINES NEED TO BE REPLACED. FUEL LINES SHOULD NEVER CORRODE SINCE IT MAY LEAD TO FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910750September 30, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR ENTERED THE VEHICLE. UPON FURTHER INSPECTION, A FUEL LEAK WAS DISCOVERED UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908757September 22, 2016
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM THE TOP OF THE FUEL TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907471September 18, 2016
STEERING
IN JUNE OF 2016 AT A SPEED OF APPROX. 70 MPH MY 2003 SATURN ION LOST POWER STEERING ON THE E-WAY. I HAD TO PULL OFF E-WAY. PARK AND RESTART. AFTER RESTART POWER STEERING WAS BACK BUT ONLY FOR SHORT PERIODS OF TIME. HAS BEEN AN OFF AND ON REOCCURING PROBLEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904593September 8, 2016
UNKNOWN OR OTHER
I KNOW THERE WAS A RECALL ON THIS CAR DUE TO THE IGNITION DUE TO AIR BAGS NOT GOING OFF AND GO MY FATHER-IN-LAW HAS THE SAME CAR AND GOT IT FIXED. I JUST PURCHASED IT IN APRIL OF 2016 AND DIDN'T KNOW ANYTHING ABOUT IT UNTIL AFTER I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904754September 8, 2016
FUEL/PROPULSION SYSTEM
BACK IN JAN. 2016 I STARTED SMELLING GAS WHEN MY CAR WAS WARMING UP, I'M IN MN SO IT'S COLD THEN. AFTER FA COUPLE DAYS OF THIS I LOOKED UNDER MY CAR, OMG, I HAD KINDA A SLOW DRIP, WHICH TURNED INTO A FAST DRIP WITHIN A FEW DAYS. I DID RESEARCH AND FOUND OUT THAT THERE WAS A RECALL ON SOME SATURNS THAT WERE SOLD IN DIFFERENT STATES, I CALLED GM, THEY TOLD ME I NEEDED TO GO TO A GM DEALER TO SEE IF IT WAS THE PART THAT WAS UNDER RECALL, IF IT WAS, THEY WOULD PAY TO REPLACE THE PART UNDER RECALL AND MY GAS LINES, YEAH RIGHT!! THE DEALERSHIP CHARGED ME $50 AND TOLD ME IT WASN'T THE RECALL PART. SO I HAD TO PAY TO GET NEW GAS LINES. AFTER IT WAS FIXED I COULD STILL SMELL GAS..I SHOULD'VE TAKEN IT BACK RIGHT AWAY BUT I DIDN'T. NOW, HERE I SIT AGAIN, NOT BEING ABLE TO DRIVE MY CAR BECAUSE OF THIS AGAIN! THIS WHOLE DEAL IS A BUNCH OF [XXX], DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE IN AN EXPLOSION BEFORE THE WHOLE FUEL SYSTEM, TANK,LINES ECT.. GET A RECALL ON IT? I DON'T HAVE THE MONEY TO FIX IT OR ANOTHER $50 FOR THEM TO TELL ME IT'S NOT THE RECALL PART! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904834September 8, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,400. UPDATED 10/19/16*LJ THE CONSUMER STATED WHILE DRIVING, THE STEERING LOCKED UP. SHE HAD TO REDUCE HER SPEED INTO ORDER TO MAINTAIN THE STEERING WHEEL. THE CONSUMER TURNED THE VEHICLE OFF, AND THE STEERING RESET IT SELF. THE CONSUMER HAS SINCE EXPERIENCED A SIMILAR INCIDENT. UPDATED 11/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903320September 2, 2016
FUEL/PROPULSION SYSTEM
SATURN ION RECALL ON FUEL PUMP MODULE; I AM WRITING DUE TO THE RECALL THAT REPLACES THE FUEL PUMP MODULE, BUT DOES NOT REPLACE THE FUEL LINES. I DO NOT UNDERSTAND WHY THE RECALL DOES NOT COVER TO REPLACE BOTH FUEL LINES AND MODULE, CONSIDERING THEY ARE BOTH AFFECTED AND ARE A HIGH RISK FACTOR. AFTER REPLACING MY MODULE, MY CAR LEAKED MORE FUEL BECAUSE MY FUEL LINES WERE IN SUCH BAD SHAPE, AND AT THE TIME I COULD NOT AFFORD TO REPLACE MY FUEL LINES. I COULD THEN ONLY DRIVE MY CAR TO MY HOUSE FROM THE DEALERSHIP AND LEAVE IT SINCE IT IS FAR TO DANGEROUS TO DRIVE UNTIL I CAN SAVE UP ENOUGH MONEY TO REPLACE THE FUEL LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901933August 27, 2016
FUEL/PROPULSION SYSTEM
AS SOON AS YOU TURN THE KEY ON THE FUEL PUMP STARTS PUMPING FUEL OUT OVER THE LEFT REAR WHEEL WITH OUT STARTING THE CAR.I HAVE READ THAT THE 2006 AND UP SATURNS HAVE A RECALL ON THE FUEL PUMPS BUT NOT THE 2005 WHY. WILL THEY RECALL THE 2005 MODELS IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898150August 24, 2016
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
WAS GUARANTEED THAT NOTHING WAS WRONG WITH IT. I ORIGINALLY GOT A 2007 FORD ESCAPE BY TRADING IN MY VEHICLE AND 500 CASH. THEY WANTED ME TO PUT DOWN AN ADDITIONAL 900 DOWN WHICH I ENDED UP NOT BEING ABLE TO DO. SO THEY OFFERED TO PUT ME IN ANOTHER VEHICLE THAT WAS CHEAPER AND I WOULD NOT HAVE TO PUT ANY MORE MONEY ON. THE 2004 SATURN ION I RECEIVED ON 08/23/2016 NOT ONLY HAD CLUTCH ISSUES WHICH I SAID I WOULD FIX, BUT THE BATTERY LIGHT KEPT COMING ON AND THEY ASSURED ME THAT NOTHING WAS WRONG WITH THE CAR MECHANICALLY. WE DID NOT EVEN MAKE IT DOWN THE ROAD BEFORE THE VEHICLE BROKE DOWN AND HAD TO HAVE IT TOWED. SO NOW THE CAR SITS IN MY YARD AND I AM OUT MY ORIGINAL VEHICLE AND THE 500 CASH I USED ORIGINALLY PLUS TOWING CHARGES AND A VEHICLE I HAVE TO PAY ON THAT I CANNOT DRIVE. I WANT THEM TO COME GET THE CAR AND GIVE BACK THE 500 I WASTED ON TWO JUNK VEHICLES. I ALSO HAD ISSUES WITH THE 2007 FORD ESCAPE. I WAS PRETTY MUCH STUCK TAKING THIS VEHICLE SINCE I LIVE TWO HOURS AWAY AND HAD NO OTHER WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897326August 20, 2016
POWER TRAIN
I WAS DRIVING AND MY TRANSMISSION I BOUGHT FROM GM ONLY 14 MONTHS AGO WENT OUT. IT WAS REMANUFACTURED AND THE PART COST ME 5,513.63 DOLLARS. I ONLY DROVE APPROXIMATELY 9,000 MILES AND THEY SAID IT WAS 12 MO. OR 1 YEAR SO THEY CAN'T HELP ME. I WOULD EXPECT A REMANUFACTURED TRANSMISSION TO LAST MORE THAN 9000 MILES AND ASKED IF I WAS THE FIRST TO HAVE FAILURE AT SO LOW MILEAGE AND HE REPLIED YES. I FEEL I'VE BEEN CHEATED AS A CONSUMER. GM PARTS TOLD ME THAT PART IS COVERED 3 YEARS OR 36,000 MILES HOWEVER CUSTOMER SERVICE SAID THAT'S WRONG. I WAS ONLY AT 14 MONTHS WHEN IT WENT OUT AND AT 9000 MILES IT IS SO UNFAIR BECAUSE IT IS SUPPOSE TO BE LIKE A BRAND NEW TRANSMISSION. ALL GM IS ABOUT IS MAKING MONEY AND NOT ABOUT THE SATISFACTION OF THEIR CUSTOMERS. CAR WAS IN MOTION WHEN IT WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896815August 18, 2016
FUEL/PROPULSION SYSTEM
THE CAR WOULDN'T START RIGHT AWAY AFTER NOT RUNNING FOR AWHILE. IT ALSO SMELLED LIKE GASOLINE. UPON TAKING IT TO THE DEALER, IT WAS DISCOVERED THERE WAS A FUEL LEAK AND THE FUEL PUMP WAS REPLACED. AFTER INVESTIGATING RECALLS ON THE 2007 SATURN ION I DISCOVERED A RECALL IN EFFECT FOR CARS IN CERTAIN STATES, OHIO WAS NOT ONE OF THEM. THE RECALL MENTIONED THAT IT WAS FOR CARS REGISTERED OR SOLD IN THE "HOT" STATES. THE DEALER WOULDN'T EVEN LET MY DAUGHTER DRIVE IT WHILE WAITING FOR PARTS. THIS RECALL SHOULD HAVE BEEN MORE WIDESPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896889August 18, 2016
FUEL/PROPULSION SYSTEM
WHILE TRAVELING ON HIGHWAY, I STOPPED AND FILLED UP GASOLINE AND I NOTICED A CONTINUING STRONG GAS SMELL IN CAR. THOUGHT I SPILLED GAS ON MYSELF BUT LATER UPON INSPECTION IN MY GARAGE, I FOUND GAS DRIPPING FROM PLASTIC FUEL LINE (UNDER CAR, RIGHT BEHIND DRIVER'S DOOR). DUE TO DANGER, I IMMEDIATELY SET UP APPOINTMENT WITH POLAR CHEVROLET, WHO DECIDED THE FUEL LINE NEEDED REPLACEMENT. COST WAS $623.44
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895916August 15, 2016
STEERING, AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED PER A RECALL. AFTER THE REPAIRS, WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE RECALL SPECIFICS WERE UNKNOWN. THE FAILURE MILEAGE WAS 141,000. UPDATED 10/19/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887339August 11, 2016
FUEL SYSTEM, GASOLINE
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE VIN NOT LISTED IN FUEL ODOR-FUEL PUMP MODULE SERVICE BULLETIN. CONSUMER REQUESTS REIMBURSEMENT FOR FUEL PUMP REPAIRS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN IN FOR REPAIR, IMMEDIATELY UPON DETECTING A SMELL OF GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894826August 10, 2016
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND SMELLED MOST OF THE TIME. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE DID NOT START AT THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894384August 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE UNTIL THE DEALER REPAIRED IT PER A FUEL PUMP ASSEMBLY RECALL. MONTHS LATER, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING INSIDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894388August 9, 2016
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE FAILURE STARTED AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893933August 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN ION EQUIPPED WITH A MANUAL TRANSMISSION. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION FAILED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR. THE CONTACT STATED THAT THE CLUTCH PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO SHIFT INTO GEAR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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