Saturn Ion Complaints

4,344 consumer complaints on file.

#10345037July 24, 2010
STEERING
POWER STEERING ASSIST MOTOR SHORTED OUT, LUCKILY NOT IN THE ACT OF DRIVING BUT IS A SAFETY CONCERN NONETHELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345032July 24, 2010
STEERING
2007 SATURN ION POWER STEERING MOTOR NEEDED REPLACEMENT AFTER ONLY 49,000 MILES. WHEN DRIVING THE POWER STEERING SUDDENLY STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345039July 24, 2010
STEERING, FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE INTERSTATE IN APRIL 2010 WHEN MY POWER STEERING WENT OUT ON MY 2007 SATURN ION 3 CAUSING ME TO ALMOST BE IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF THEN BACK ON AND THE POWER STEERING ACTED FINE. TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT THIS IS A "KNOWN PROBLEM" AND THEY FIXED IT. THEN IN JULY, 3 MONTHS LATER, I HAD A VERY STRONG ODOR OF GASOLINE AND WAS HAVING PROBLEMS STARTING THE CAR. I TOOK IT TO THE DEALERSHIP WHERE I WAS AGAIN TOLD THIS WAS A "KNOWN PROBLEM" AND THEY FIXED THE GAS PUMP. NOW, I HAVE TERRIBLE GAS MILEAGE AND AM BEING OFFERED NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345079July 24, 2010
ELECTRICAL SYSTEM, STEERING
I WAS ON THE HIGHWAY DRIVING MY 2006 SATURN ION II, NOT EVEN FIVE MINUTES, HEADING STRAIGHT. THE CAR DINGED THREE TIMES AND I GLANCED AT THE INFORMATION CLUSTER (WHERE THE SPEEDOMETER IS, ETC) AND THE WORDS "PWR STR" WHERE ON. I DID NOT UNDERSTAND WHAT IT MEANT UNTIL I HAD TO EXIT THE HIGHWAY, AND THE POWER STEERING WAS GONE MAKING THE VEHICLE VERY DIFFICULT TO STEER. UPON MAKING IT HOME, I TURNED THE CAR OFF, AND THEN BACK ON TO REALIZE THE PROBLEM HAD SEEMED TO FIX IT SELF. THE "PWR STR" MESSAGE WAS GONE, AND THE CAR TURNED LIKE IT NORMALLY DID. I THEN WENT BACK OUT, AND ON MY WAY HOME AGAIN, HEADING STRAIGHT UNDER 30 MPH, THE CAR MADE A DINGING SOUNDS THREE TIMES AND THE MESSAGE REAPPEARED. I HAVE VISITED A LOCAL MECHANIC CHAIN STORE, AND WAS TOLD THAT IT COULD HAVE BEEN A SLEW OF THINGS. I SEARCHED THE INCIDENT ON THE INTERNET TO FIND THIS IS A VERY COMMON PROBLEM, AND THAT GENERAL MOTORS HAS RECALLED OTHER VEHICLES WITH THE SAME SYSTEM AND THE SAME PROBLEM, BUT NEGLECTED TO INCLUDE SATURN IN THE RECALL. FOR THIS, I AM RELUCTANT TO SHELL OUT LARGE SUMS OF MONEY ON A PART THAT WAS PROVEN FAULTY AND RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344939July 23, 2010
STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 65 MPH THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD AND THE POWER STEERING FAILED. THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING UNIT STOPPED BLOWING COLD AIR AND THE TEMPERATURE GAUGE STOPPED FUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED FOR THE CAUSE OF FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 62,689.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344964July 23, 2010
STEERING
TL*THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL AND CONTROL THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344984July 23, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE CONTACT NOTICED THAT THE KEY WOULD NOT TURN AND HE WAS UNABLE TO REMOVE IT FROM THE IGNITION. THE FAILURE WAS DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344998July 23, 2010
STEERING
THE POWER STEERING SYSTEM GOES OUT EACH TIME AFTER DRIVING 1 OR 2 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344675July 22, 2010
STEERING
ON JUNE 22ND WHILE PULLING INTO A PARKING LOT THE PWR STEERING WARNING CAME ON MY DASH CLUSTER AFTER THIS CAME ON I LOST POWER STEERING AND IT TOOK GREAT EFFORT TO TURN THE STEERING WHEEL. I CK FOR A BROKEN BELT OR FLUID LEAK BUT FOUND NEITHER. AFTER RETURNING TO MY CAR AND RESTARTING MY CAR THE WARNING LIGHT WENT OFF AND THE POWER STEERING WENT BACK TO NORMAL. THE PROBLEM DIDN'T OCCUR FOR ABOUT 1 WEEK SO I THOUGHT IT WAS A ONE TIME THING. THEN MY WIFE WAS DRIVING THE CAR AND THE LIGHT CAME ON AGAIN AND THE POWER STEERING FAILED, SHE WAS BARELY ABLE TO GET THE CAR OFF THE ROAD. SHE CALLED ME AND I HAD HER SHUT OFF THE CAR AND RESTART IT. AGAIN THE PROBLEM WENT AWAY AND SHE WAS ABLE TO DRIVE HOME. SINCE THIS TIME THE PROBLEM HAS OCCURRED OVER AND OVER. AT HIGH SPEEDS LOW SPEEDS, AND WHILE TURNING. I CALLED SATURN COMPLAINT LINE 1-800-972-8876 AND TALKED TO TARCARIA AND WAS TOLD THERE WAS NO RECALLS ON THIS PROBLEM AND WAS GIVEN THE ADDRESS AND NUMBER TO A LOCAL DEALER WHO COULD ASSIST ME WITH THE PROBLEM. I WENT TO THE DEALERSHIP AND TALKED TO THE SERVICE MANAGER AND PARTS DEPARTMENT AND WAS TOLD THERE WAS TOLD THAT THE ELECTRIC STEERING MOTOR WOULD HAVE TO BE REPLACED AT AN ESTIMATED COST OF $400.00 PARTS AND LABOR. I WAS ALSO TOLD THAT THERE WERE RECALLS ON THIS PROBLEM ON OTHER GM PRODUCTS (CHEVY COBALT) THAT USED THE SAME TYPE OF STEERING AS MY SATURN ION BUT MY 2006 SATURN ION WAS NOT ON THIS LIST, BUT IT COULD BE ADDED LATER. IF THIS PROBLEM OCCURS WITH SOMEONE WHO DOES NOT HAVE UPPER BODY STRENGTH IT COULD LEAD TO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344697July 22, 2010
ENGINE AND ENGINE COOLING
ON JULY 21, 2010, WE WERE OPERATING A 2006 SATURN ION DRIVING ON A BUSY HIGHWAY WHEN THE ENGINE SIMPLY DIED AS WE WERE STOPPED AT A STOP LIGHT AND ANGLED DOWN TOWARD RAILROAD TRACKS. LUCKILY, I WAS ABLE TO GET INTO THE TURN LANE AND RESTART THE CAR AND AVOIDED ANY INCIDENT. WE WENT TO DINNER AND, AFTER DINNER, STOPPED TO FILL THE GAS TANK. UPON RETURNING HOME, WE PULLED INTO THE GARAGE AND SCARILY, THE KEY WOULD NOT TURN SO THAT WE COULD KILL THE ENGINE! AFTER VARIOUS MANEUVERS AND READING ONLINE ABOUT OVER 400 OTHER INSTANCES OF THIS OCCURRING, I FINALLY REMOVED FUSE #16 AND REMOVED THE NEGATIVE CABLE OFF THE BATTTERY.AFTER READING FURTHER, I NOTED THAT THE ENGINE DYING AT RANDOM COULD EASILY BE RELATED TO THE IGNITION SWITCH. I CONTACTED A LOCKSMITH THIS MORNING WHO WORKED AND WORKED ON TRYING TO REMOVE THE LOCK CYLINDER AND HE COULD NOT. NOW I AM WAITING ON A TOW TRUCK TO COME GET THE CAR AND REPLACE THE LOCK CYLINDER AND POSSIBLY THE IGNITION SWITCH. HAD THIS BEEN MY MOTHER OR ANYONE ELSE'S MOTHER FOR THAT FACT, THEY WOULD HAVE HAD TO HAVE SAT IN THE GARAGE OR DRIVEWAY UNTIL THE CAR RAN OUT OF GAS. THIS IS UTTERLY RIDICULOUS THAT THERE ARE OVER 400 COMPLAINTS ON THE INTERNET AND GM IS DOING NOTHING ABOUT RECALLING CARS FOR THIS ISSUE. I WAS VERY LUCKY THAT I WAS ABLE TO GET INTO THE TURN LANE AND GET STOPPED AND RESTARTED WITHOUT CAUSING SERIOUS INJURY TO MYSELF OR ANYONE ELSE AND VERY LUCKY TO HAVE THE INTERNET TO BE ABLE TO STOP THE CAR'S ENGINE. PLEASE DO SOMETHING ABOUT THIS AS IT IS A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344778July 22, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING, THE POWER STEERING ALARM ACTIVATED AND THE POWER STEERING LIGHT CAME ON. THE STEERING WHEEL IMMEDIATELY BECAME INOPERABLE. WHEN SHE TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE FAILURE SEEMED TO BE MORE PRONOUNCED IN THE EVENING THAN ANY OTHER TIME. SATURN WAS NOTIFIED AND THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344326July 21, 2010
STEERING
I HAVE A 2005 SATURN ION WITH APPROXIMATELY 75,000 MILES. I HAVE BEEN HAVING POWER STEERING FAILURE FOR THE PAST TWO MONTHS. THERE WAS NO WARNING SIGN OR ANYTHING-- THE CAR JUST LOSES POWER WHILE IN MOTION. THIS IS A HUGE SAFETY HAZARD BECAUSE WHEN IT HAPPENS, I AM NOT PREPARED AND I FIND IT VERY DIFFICULT TO TURN MY WHEEL. ONCE, I NEARLY HIT A CAR IN OPPOSING TRAFFIC BECAUSE I WAS NOT ABLE TO TURN MY WHEEL FAST ENOUGH TO MAKE A SHARP TURN. I HAVE DONE SOME RESEARCH CONCERNING THIS ISSUE AND IT SEEMS THAT THERE ARE MANY ION OWNERS EXPERIENCING THE SAME PROBLEM. I HAVE NOT BEEN ABLE TO CORRECT THIS PROBLEM AS IT SEEMS THAT I WOULD NEED TO HAVE THE ENTIRE STEERING COLUMN REPLACED AT THE HEFTY PRICE OF ABOUT $1000. I DON'T THINK I SHOULD HAVE TO PAY SUCH AN EXORBITANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE RECALLED AND FIXED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344431July 21, 2010
STEERING
SATURN ION 2007 ELECTRIC POWER STEERING IS DEFECTIVE AFTER JUST 37,000 MILES ON CAR. THE POWER ASSIST FAILS ANYTIME WHILE DRIVING DOWN THE ROAD. THIS CAR USES THE SAME TYPE STEERING MODULE AS THE RECALLED CHEVY COBALT AND PONTIAC G5S. I DO NOT UNDERSTAND WHY GM FAILS TO ACKNOWLEDGE THE ISSUE ON THE SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344460July 21, 2010
STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING 10 MPH THE CONTACT NOTICED THAT THE POWER STEERING LIGHT APPEARED ON THE INSTRUMENT PANEL. WITHIN A FEW SECONDS, THE CONTACT NOTICED THAT THE POWER STEERING FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 38000 AND THE CURRENT MILEAGE WAS 42000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344450July 21, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 SATURN ION. THE KEYS WERE STUCK IN THE IGNITION AND WOULD NOT TURN THE ENGINE OFF. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE LOCK CYLINDER BROKE INTO SEVERAL PIECES AND NEEDED TO BE REPLACED FOR $400 AND WAS NOT COVERED BY THE WARRANTY OR RECALL. THE SATURN MANUFACTURER WAS NOTIFIED BUT THERE WAS NO ANSWER. THE FAILURE AND THE CURRENT MILEAGES WERE 53,711.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344538July 21, 2010
STEERING
MY 2007 SATURN ION LOST POWER STEERING ON THE HIGHWAY, I FOUND OUT IT HAS ELECTRIC POWER STEERING. I WAS ABLE TO GET IT OFF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN A SERIOUS ISSUE. IT IS INTERMITTENT BUT I BELIEVE IT SHOULD BE A RECALL ISSUE AS MANY OWNERS I FOUND ONLINE COMPLAIN OF SAME ISSUE. MY LOCAL DEALER AS SEEN MANY VEHICLES COME IN FOR THE SAME PROBLEM. HAD IT BEEN RAINING OR A STOP FAST SITUATION I WOULD HAVE HAD NO TURNING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344585July 21, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 40 MPH THE CONTACT NOTICED THAT THE POWER STEERING LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW SECONDS, THE POWER STEERING STOPPED FUNCTIONING. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 46000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344618July 21, 2010
STEERING
I WAS DRIVING HOME FROM WORK WHICH IS A 10 MILE COMMUTE. DURING THE COMMUTE, THERE IS A 900 FOOT MOUNTAIN WITH A SLIGHT GRADE AND I WAS DESCENDING THE HILL WHEN ON THE INFORMATION DISPLAY, IT STATED THAT THERE WAS A POWER STEERING PROBLEM AND WHEN I WENT INTO A TURN, THE STEERING WAS EXTREMELY DIFFICULT. I PULLED OVER, TURNED THE VEHICLE OFF AND TURNED IT BACK ON, AND EVERYTHING WAS WORKING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344241July 20, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. THE VEHICLE BEGAN TO SHAKE WHEN THE POWER STEERING FAILED; HOWEVER, WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED THE STEERING WHEEL DOES NOT SHAKE. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T OFFER ANY ASSISTANCE WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344266July 20, 2010
STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE, SHUT THE VEHICLE OFF AND WHEN IT WAS RESTARTED, IT BEGAN TO FUNCTION NORMALLY. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THIS WAS A KNOWN ISSUE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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