Saturn Aura Complaints

1,444 consumer complaints on file.

#11426685July 27, 2021
STEERING
The contact owns a 2008 Saturn Aura. The contact stated that while driving at various speeds, the steering wheel became extremely difficult to turn in either direction. The vehicle was taken to the local dealer who replaced the rack and pinion and steering rod however, the failure persisted. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422652June 28, 2021
AIR BAGS
UNKNOWN i was driving my car and the airbag light popped on in my cluster
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420933June 14, 2021
ELECTRICAL SYSTEM, STEERING
The steering locked up when i was driving on the highway. It was scary especially because I was changing lane and this has happened several time now I can't even drive my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420275June 9, 2021
STEERING
The contact owns a 2009 Saturn Aura. The contact stated while driving 10 mph, the steering wheel became difficult to turn. The vehicle was restarted and steering functionality was returned. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was not informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419493June 3, 2021
POWER TRAIN
When attempting to park, automatic gear shift would not engage and vehicle started to roll backwards. Once vehicle was turned off gear shift move freely but would not engage the transmission. Had to have vehicle towed as it would not start since the shift cable would not move into the parked position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419513June 3, 2021
POWER TRAIN
The contact owns a 2007 Saturn Aura. The contact stated while reversing out of a parking spot, the gear shifter failed to shift into drive. The vehicle was towed to the residence. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V460000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417463May 17, 2021
POWER TRAIN
transmission shifter cable indicates in park. stoppped to get mail got out of vehicle car began moving in reverse tried to get back in car and was run over by vehicle. Medical injuries, missed many days at work, cannot get parts to repair vehicle, been without transportation for 3 weeks
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11415716May 9, 2021
STEERING
THE POWER STEERING GOES OUT AND MY DAUGHTER IS UNABLE TO STEER THE CAR. THIS IS A INTERMITTENT PROBLEM. THE POWER STEERING WELL GO IN AND OUT WITH NO WARNING, AND THEN START WORKING AGAIN. THIS CAN HAPPEN WHILE DRIVING OR WERE YOU JUST STARTED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415301May 5, 2021
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS SHAKING AND LOCKED UP. THE VEHICLE WAS RESTARTED AND THE POWER STEERING FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,542.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414382April 29, 2021
SERVICE BRAKES, EXTERIOR LIGHTING
I'VE RECENTLY BOUGHT THIS CAR AND THE BRAKE LIGHTS KEEP ILLUMINATING WHEN NOT PRESSED AND HAS DESTROYED TWO BRAND NEW SETS OF ROTORS IN LESS THAN 3 MONTHS DUE TO HOT SPOTS AND STRESS FRACTURES. I HAVE NOTICED IT HAPPENS ALL THE TIME WHETHER I'M DOING CITY OR COUNTRY DRIVING. ALSO THE THIRD BRAKE LIGHT WILL FAIL TO LIGHT UP SOME OF THE TIMES WHENEVER I'M ONLY PRESSING THE ACCELERATOR BUT IT WILL REFUSE TO LIGHT UP WHEN THE BRAKE PEDAL IS PRESSED WHEN THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413677April 24, 2021
STEERING
STEERING WHEEL SHAKES WHILE IN BOTH IDLE POSITION, TOOK CAR TO THE DEALERSHIP THEY ROTATED THE TIRES WHICH THE THOUGHT WOULD FIX THE ISSUE BUT THE STEERING WHILE STARTED TO SHAKE WHILE BOTH IN IDLE POSITION AND WHILE DRIVING. I WAS TOLD THE ENTIRE ELECTRIC POWER STEERING MODULE WOULD NEED TO BE REPLACED FOR A COST OF $900.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405222March 28, 2021
ELECTRICAL SYSTEM, SUSPENSION
MY BATTERY KEEPS GOING DEAD MY DOOR LOCKS WILL NOT UNLOCK WITH KEY FOB ONLY DRIVER DOOR HAVE TO MANUALLY UNLOCK PASSENGER AND BACK LOCKS .FRONT SUSPENSION KEEPS VIBRATING AND MAKING CLINKING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403688March 18, 2021
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE CONTACT HEARD A WARNING ALERT COMING FROM THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THEN HEARD ANOTHER WARNING ALERT AND UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403043March 15, 2021
STEERING
STEERING SHAFT TORQUE SENSOR (23232310 SENSOR KIT) WAS REPLACED UNDER THE SPECIAL WARRANTY 3 YEARS AGO. THIS IS FAILING AGAIN, SO GM OBVIOUSLY STILL HASN'T FIXED THE PROBLEM WITH THIS CRITICAL SAFETY COMPONENT. I AGAIN HAVE INTERMITTENT POWER STEERING SHAKING, PARTIAL OR COMPLETE LOSS. GM WON'T RECALL OR COVER THIS CRITICAL ITEM EVEN THOUGH IT STILL HAS AN OBVIOUS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403102March 15, 2021
STEERING
ON SUNDAY FEBRUARY 7 2021, I WAS DRIVING IN THE GROCERY STORE PARKING LOT AT A SLOW RATE OF SPEED MAKING A RIGHT TURN WHEN MY 2008 SATURN AURA LOST ALL POWER STEERING ALMOST CAUSING AN ACCIDENT. I HAD A DIFFICULTY GETTING THE VEHICLE TO STRAIGHTEN OUT TO GET INTO A PARKING SPACE. I SHUTOFF THE ENGINE AND WHEN I RESTARTED MY CAR AND IT WAS FINE. ON TUESDAY FEBRUARY 23, 2021, I WAS BACKING OUT OF MY DRIVEWAY AND AGAIN I LOST ALL STEERING POWER. I PULLED BACK INTO MY DRIVEWAY, SHUT OFF THE ENGINE, STARTED IT AND IT WAS FINE. AS I WAS DRIVING TO WORK ON THE FREEWAY, ON MARCH 4 2021, THE VEHICLE AGAIN LOSS POWER STEERING. I AM WORRIED OF ANOTHER COMPLETE STEERING FAILURE IN A CRITICAL SITUATION. THIS FAILURE HAS HAPPENED INTERMITTENTLY SEVERAL MORE TIMES, AND THE VEHICLE IS TOO UNPREDICTABLE TO DRIVE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FIX GM RELEASED UNDER THE RECALL DOESN'T LOOK TO BE A LONG TERM DURABLE FIX AND IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399064March 4, 2021
STEERING
THE ELECTRONIC STEERING ASSIST WILL LOSE POWER SO ESSENTIALLY WILL CAUSE THE POWER STEERING TO GO OUT AT ANY GIVEN TIME. THE CURRENT TEMPORARY REMEDY IS TO , TURN OFF THE KEY AND WAIT. RESTART THE VEHICLE AND THE POWER STEERING WILL RESUME. I DISCOVERED THIS DOING ONLINE RESEARCH FINDING THAT THIS WAS A COMMON RECALL FOR THIS VEHICLE IN 2008 AND 2009. BUT THE DATE OF MANUFACTURE FOR THIS VEHICLE. WAS IN 08/2008 MAKING IT A LITTLE OVER 1 MONTH FROM BEING ELIGIBLE FOR THE RECALL. I CONTACTED GM BUT WAS UNABLE TO TALK TO A LIVE PERSON AND 2 GM DEALERS ONE OF WHICH PREVIOUSLY SOLD THE CAR, AND GOT NO RESULTS. THIS STARTED OUT AS A VIBRATION AND WOBBLE IN THE STEERING WHEEL AND HAS PROGRESSIVELY GOTTEN WORSE. THE POWER STEERING SO FAR HAS GONE OUT UPON STARTING THE VEHICLE. MY ONLINE RESEARCH HAS NAMED THE RECALL ON THE SAME VEHICLE PART MALFUNCTION AS POWER STEERING ELECTRIC ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397402February 22, 2021
STEERING
POWER STEERING HIGH PRESSURE LINE FAILED WHEN THE HOSE BECAME DISCONNECTED FROM THE END CRIMP. THE POWER STEERING SYSTEM LOST ALL OF ITS FLUID RESULTING IN THE COMPLETE LOSS OF POWER STEERING. THE FAILURE OCCURRED WHEN TRAVELING IN REVERSE AT A SLOW SPEED AND MANEUVERING OUT OF A GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396508February 16, 2021
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING ASSIST FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A STEERING ASSIST MALFUNCTION. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). THE CONTACT CALLED GREINER BUICK GMC (14555 CIVIC DR, VICTORVILLE, CA 92394) AND WAS INFORMED THAT THE RECALL REPAIR WOULD NOT BE SERVICED BECAUSE OF THE HIGH MILEAGE OF THE VEHICLE. THE CONTACT CONTACTED THE MANUFACTURER AND WAS INFORMED THAT DUE TO THE HIGH MILEAGE ON THE VEHICLE, THE RECALL REPAIR WOULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS 157,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396368February 15, 2021
STEERING
THE CAR WAS EXITING THE OFFRAMP AT 70 MPH WHEN THE POWER STEERING WENT OUT WILE TRYING TO EXECUTE A LEFT TURN WITH NO POWER STEERING. I HAD A CONVERSATION WITH SATURN CUSTOMER ASSISTANCE CENTER AND THE RECALL WAS TURNED INTO A # 15356 SPECIAL COVERAGE ADJUSTMENT. I AM ON THE GM CORPORATE NEWSROOM SITE WHERE THEY STATE THAT IT IS A RECALL WITH MY YEAR VEHICLE. THEY ALSO MAKE A STATEMENT THAT BY THE V.P. JEFF BOYER IN A LOOKS LIKE A PRESS RELEASE TO NHTSA REGARDING THE RECALL. JEFF BOYER STATES" 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,' SAID JEFF BOYER, VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. 'WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.' IS HE LYING FOR MY SON DRIVING THE VEHICLE CLAIMED IT WAS A REAL ISSUE. THIS WAS WRITTEN ON 3-31-2014. THIS IS A SAFETY ISSUE AND GM SHOULD TAKE CARE OF IT REGARDLESS OF THE MILEAGE AND YEAR WHICH WAS NOT STATED IN THIS NEWS RELEASE. BE THE DRIVER WHEN THIS OCCURS IT IS VERY HARD TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395217February 8, 2021
SERVICE BRAKES
WHEN PUSHING ON BRAKE PEDDLE THE CAR SHACK'S TAKEN INTO BE REPAIRED TWICE HAD TO PUT NEW DISK AND ROTATE DISK CAUSE WARPED STARTING TO DO AGAIN THIS WILL BE 3RD TIME REPAIRED MECHANIC NOT SURE WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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