Saturn Aura Complaints
1,444 consumer complaints on file.
- #10966080March 15, 2017SEATS
DRIVER SEAT FRAME WELD BROKE UNDER NORMAL USAGE. WHILE DRIVING UNDER NORMAL CONDITIONS, THE BACK LEFT OF THE DRIVER SEAT "POPPED" AND SANK ABOUT 2 INCHES. SEAT NO LONGER STABLE. MECHANIC CONFIRMED THAT THE WELD HAD FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10966888March 15, 2017FUEL SYSTEM, GASOLINE
CAR HAS HAD 4 RECALLS SINCE PURCHASED IN SEPT 2013. AFTER GETTING SMOGGED ON 8-MAR-17 I WAS TOLD I HAD A FUEL LEAK AND CAR IS UNSAFE TO DRIVE. FOLLOWED UP WITH PARADISE CHEVROLET AND CADILLAC ON 8-MAR-17 THEY STATED NO RECALLS REGARDING FUEL SYSTEM. NOTIFIED GENERAL MOTORS. MECHANIC ON 14 MAR-17 ADVISED THAT FUEL IS LEAKING AT FUEL PUMP AND SENDING UNIT/MODULAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10965827March 14, 2017POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING IN A PARKING LOT, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10960333March 13, 2017POWER TRAIN
CAR GEAR SHIFT CABLE HAS SNAPPED CAUSING THE ABILITY TO PUT CAR IN PARK AND TURN OFF CAR WITHOUT IT BEING IN PARK AND ALLOWING THE CAR TO ROLL. THIS IS A RECALL FOR 2009 SATURN AURA BUT NOT FOR ONE WITH MY VIN EVEN THOUGH IT IS THAT PROBLEM IS THE EXACT THING THAT IS RECALLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10960200March 12, 2017ENGINE, POWER TRAIN
WHILE PARKING MY SATURN ANY PARKING SPOT I ATTEMPTED TO PUT CAR IN REVERSE AND THE CLIP BROKE FOR THE TRANSMISSION IN THE CAR CONTINUE ROLLING AND LEFT THE CAR IN OPERABLE AND I NOTICED OTHER RECALLS ON THE TRANSMISSION FOR THE SAME DESCRIPTION REGARDING THE TRANSMISSION I BELIEVE THAT MY VEN SHOULD BE ADDED TO THE RECALL REGARDING THE TRANSMISSION HAVING ISSUES AT THIS POINT WE ARE HAVING DIFFICULTY FINDING A REPLACEMENT CLIP FOR THE TRANSMISSION WIRE WHICH OPERATES FROM PARK TO DRIVE TO NEUTRAL.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958956March 6, 2017POWER TRAIN
WITH ONLY 92500 MILES USE, VEHICLE 6 SPEED TRANSMISSION STARTED MAKING A HARD SOUND WHEN SHIFTING FROM 4TH GEAR TO 5TH GEAR, ESPECIALLY WHEN MOVING AT HIGHWAY SPEEDS AND ACCELERATING. DEALER INSPECTED AND FOUND THAT 35R PISTON AND WAVE PLATE ARE DEFECTIVE. RECOMMENDING TRANSMISSION OVERHAUL TO CORRECT. THIS IS THE SAME DEFECT NOTED IN PREVIOUS NHTSA ACTIONS FOR THIS VEHICLE ALTHOUGH DEALER CLAIMS VIN NUMBER IS NOT COVERED BY CURRENT ACTIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958018March 2, 2017STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL SHOOK PRIOR TO THE FAILURE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957205February 27, 2017SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BRAKE LIGHTS ILLUMINATE WHEN BRAKE PEDAL NOT BEING PUSHED. BRAKE LIGHTS TURN OFF WHEN PEDAL IS PUSHED. ELECTRONIC STABILITY CONTROL FAILS WHEN BRAKE APPLIED. DIFFICULTY SHIFTING OUT OF PARK UNLESS BRAKE PEDAL APPLIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957395February 27, 2017AIR BAGS
TL* THE CONTACT OWNS A 2005 SATURN AURA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956553February 23, 2017ENGINE, STEERING
ON THE GROUND I WOULD SEE SMALL AMOUNTS OF OIL. I TOOK IT TO GET AN OIL CHANGE AND THE MECHANIC SAW AND SHOWED ME WHERE THE OIL WAS COMING FROM. I WAS TOLD THAT I HAVE A VALVE LEAK FROM THE ENGINE AND SHOWED ME. I ONLY HAVE 73,879 MILES ON THE CAR AND FEEL THIS SHOULD NOT BE A PROBLEM. I ONLY USE THE CAR TO GO ABOUT 8 HRS OF DRIVING A WEEK. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL FOR THE ENGINE? I HAVE A NOISE IN THE STEERING WHEEL THAT MAKES ME FEEL VERY UNCOMFORTABLE AND I HEAR IT EVERY TIME I BACK THE CAR UP. I KNOW THERE WAS A RECALL ON THAT. WOULD SOME ONE PLEASE GET BACK TO ME CONCERNING THIS ISSUE. I AM ASKING BECAUSE I KNOW THAT I AM STILL UNDER THE MANUFACTURE WARRANTY. THANK YOU [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956667February 23, 2017UNKNOWN OR OTHER
MY TRANSMISSION WENT OUT SUDDENLY ON THE TEX-EXPRESS TOLL ROAD IN DALLAS, GOING 75 MPH (THE POSTED SPEED LIMIT) ON A NARROW 2 LANE OVERPASS IN THE DARK HOURS OF THE MORNING. THERE WERE PREVIOUSLY NO MECHANICAL PROBLEMS THEN SUDDENLY I WAS GOING ABOUT 45 MILES AN HOUR. I MANAGED TO GET OFF THE OVERPASS WITHOUT AN ACCIDENT BUT MY CAR WOULD NOT SHIFT TO HIGHER GEARS AND UPON PARKING IT I DISCOVERED IT WOULDN'T GO IN REVERSE EITHER. MY MECHANIC SAID THAT THE WAVE PLATE BROKE AND TORE OUT THE REST OF THE TRANSMISSION. OTHER GM CARS FROM MY YEAR HAD THEIR WAVE PLATES PART OF A VOLUNTARY RECALL, HOWEVER MY VIN IS NOT LISTED AS AN AFFECTED UNIT. I'M CONCERNED THE PROBLEM MAY BE MORE WIDE SPREAD THAN ORIGINALLY REPORTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10955148February 16, 2017ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
THE MESSAGING DISPLAY WAS INDICATING "TRACTION CONTROL" AND "ENGINE POWER REDUCED" WHEN I WAS DRIVING AND THE CAR STARTED SLOWING DOWN. I PULLED OVER AND WAITED FOR A FEW MINUTES AND STARTED IT UP AGAIN. IT DROVE FOR A WHILE AND THEN THE DISPLAY CAME BACK ON. I HAD IT CHECKED BUT NOTHING WAS FOUND. THIS HAPPENED A FEW TIMES AND IT SEEMS THE PROBLEM WAS GETTING WORSE AS THE CAR STARTED SHAKING AND MAKING LOUD NOISES. I TOOK IT BACK AND WAS TOLD THIS IS A GROWING PROBLEM WITH THIS VEHICLE. I CALLED THE DEALER AND WAS TOLD THAT THERE WAS A RECALL ON SIMILAR VEHICLE WITH THE SAME PROBLEM BUT WAS TOLD MY CAR WAS NOT COVERED, AND THEY DID NOT SAY WHY. THE LOCAL REPAIR SHOP TELLS ME IT IS EXPENSIVE TO REPAIR AND CANNOT GIVE MORE THAN A 30 DAYS WARRANTY ON THE REPAIR. THIS IS VERY FRUSTRATED ESPECIALLY SINCE I HAVE DONE EVERYTHING AS A RESPONSIBLE OWNER TO UPKEEP THIS VEHICLE AS RECOMMENDED. THE MANUFACTURER NEEDS TO BE RESPONSIBLE AND DO THE RIGHT THING WITH INTEGRITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10954636February 15, 2017STEERING
KEEP LOSING EPS - ELECTRIC POWER STEERING, WHILE DRIVING VEHICLE. WHILE DRIVING THE VEHICLE, WILL LOSE THE POWER STEERING PART, AND HAVE TO MAN-HANDLE THE WHEEL TO MANEUVER THE VEHICLE. THERE WAS A RECALL ON IT, OF WHICH I DID NOT KNOW ABOUT, DID NOT RECEIVE NOTIFICATION. NOW THAT I TAKE IT IN TO BE FIXED, AM TOLD THAT THERE IS A LIMIT OF 150,000 MILES ON THIS RECALL, I AM AT 195,000. IF I HAD KNOWN ABOUT, AND RECEIVED OFFICIAL NOTIFICATION, WOULD HAVE TAKEN IT IN EARLIER. THE EPS ERROR CAN HAPPEN ON VEHICLE START UP, OR WHILE DRIVING THE CAR. HTTP://GM.OEMDTC.COM/4286/15356-LOSS-OF-ELECTRIC-POWER-STEERING-ASSIST-2007-2012-CHEVROLET-PONTIAC-SATURN 15356 ' LOSS OF ELECTRIC POWER STEERING ASSIST ' 2007-2012 CHEVROLET PONTIAC SATURN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10950235February 8, 2017ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE ESC AND POWER STEERING FAILURE MESSAGES SUDDENLY ILLUMINATED AND THE VEHICLE'S SPEED REDUCED TO 50 MPH. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949936February 6, 2017STEERING
2/27/15 STEERING WHEEL VIBRATION W/SERVICE ESC POWER STEERING. LOSS OF POWER STEERING. DIAGNOSED AS FAULTY TORQUE SENSOR. IT WAS FIXED. 2/5/17 IT IS DOING THE SAME THING AGAIN. RECALL FOR THIS BUT FOR SOME REASON MY CAR WAS ALSO NOT INCLUDED. THIS SEEMS TO BE A VERY COMMON PROBLEM. THIS IS A BIG SAFETY ISSUES THAT THE OEM SHOULD COVER FOR ALL VEHICLES IN THE TIME FRAME THAT IT COVERS. THIS HAPPENED WHILE STATIONERY AND WHILE MOVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949200February 3, 2017STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE CONTACT HAD TO EXERT MORE MANUAL EFFORT THAN USUAL IN ORDER TO STEER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT WAS INFORMED BY A CERTIFIED MECHANIC OF A RECALL REGARDING A STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 04/18/17*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10949055February 2, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT. THE MOONROOF HAS LEAKED AND I HAVE PAID TO HAVE IT REPAIRED SEVERAL TIMES EVEN THOUGH GM SAYS THEY AREN'T TO BLAME. THE LEAKS IN THE MOONROOF ARE ONLY WHAT I CAN START TO ATTRIBUTE THE ELECTRICAL PROBLEMS TO. I RANDOMLY LOOSE RADIO CONTROLS, HAVE BUTTONS THAT DON'T WORK, CANT USE MY KEY FOBS AFTER REPLACING THEM AND REPLACING BATTERIES ONLY THE "PANIC" BUTTON WILL WORK. WHAT TAKES THE CAKE IS THE REDUCED ENGINE POWER LIGHT THAT CAME ON YESTERDAY AND THE SERVICE ECM LIGHT, NEARLY KILLING US ON THE HIGHWAY. I GET REDUCE ENGINE POWER BUT WITH NO WARNING TO GO FROM 68 TO 35 IN THE HIGH SPEED LANE IS ASKING FOR DEATH. ON TOP OF IT THE MORE I'VE GOOGLED THE ISSUES IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM GM IS WELL AWARE OF AND NEVER HAS DONE ANYTHING ABOUT FROM 2007-2009 AURAS, THERE ARE A LOT OF PEOPLE WHO SAY THEY'VE SPENT THOUSANDS OF DOLLARS AT THE GM DEALERSHIP TRYING TO SOLVE THEIR PROBLEMS T =O BE GIVEN NO REAL ANSWERS. I AM SCARED NOW TO DRIVE MY VEHICLE AGAIN AS THE LIGHTS WENT OFF AND IT "SEEMS" TO BE FINE. I AM EVEN MORE SCARED TO BRING IT TO A DEALERSHIP WHERE IF THE LIGHTS AREN'T ON THEY CANT DIAGNOSE IT, ALTHOUGH IT SOUNDS LIKE FROM WHAT I'VE READ EVEN WITH LIGHTS ON DIAGNOSES' ARE POOR AND NOT ACCURATE. ENOUGH PEOPLE ARE DESCRIBING THE SAME EXACT THINGS GOING ON WITH THEIR VEHICLES HOW IS THERE NO DEFINITIVE FIX AND WHY ARE PEOPLE BEING SENT BACK OUT ON THE ROADS WITH FAULTY CARS. NOT ONLY THAT IF 3 YEARS WORTH OF CARS ARE HAVING ELECTRICAL ISSUES ALL THE SAME HOW IS THERE NO RECALL???? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947869January 26, 2017SEAT BELTS
WHEN I HAVE A PASSENGER IN THE FRONT SEAT THE PASSENGER AIR BAG OFF LIGHT FLASHES FROM OFF TO ON. I TALKED TO MY LOCAL DEALER AND WAS TOLD THAT IT MAY BE A SEAT SENSOR AND WOULD HAVE TO BE REPLACED AT MY EXPENSE. THIS STARTED HAPPENING ABOUT TWO YEARS AGO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10947346January 24, 2017POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE WILL NOT SHIFT INTO GEARS PROPERLY. WHEN THE GEAR IS PLACED IN PARK, THE VEHICLE WILL ROLL IN REVERSE, AND, TRYING TO PLACE IT IN DRIVE TAKES ABOUT 5 TO 10 MINUTES. ONCE ITS IN DRIVE SLOT, THE VEHICLE WILL NOT NOT GO FORWARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10946654January 20, 2017ELECTRICAL SYSTEM, POWER TRAIN, STEERING
TL* THE CONTACT OWNED A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND THE POWER STEERING FAILED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE SHIFT LEVER FAILED TO FUNCTION PROPERLY. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED AND THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. WHILE DRIVING 30 MPH, A FIRE ERUPTED UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE INTO A FUEL STATION. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0