Rolls-Royce Cullinan Service Bulletins (2021)

38 manufacturer communications on file.

• September 5, 2025•Document ID: 11022849

  Service Campaign
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  RRA08202502

  Date Added:

  September 5, 2025

  Manufacturer:

  ROLLS-ROYCE

  Summary

  A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.

  Associated Products (6)

  2025 Rolls-Royce Cullinan2024 Rolls-Royce Cullinan2023 Rolls-Royce Cullinan2022 Rolls-Royce Cullinan2021 Rolls-Royce Cullinan2020 Rolls-Royce Cullinan
  Associated Documents

  • DownloadMC-11022849-0001.pdf↗
• December 21, 2022•Document ID: 10230743

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RRA12202207

  Date Added:

  January 30, 2023

  Manufacturer:

  ROLLS-ROYCE

  Summary

  A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.

  Associated Products (16)

  2023 Rolls-Royce Cullinan2023 Rolls-Royce Ghost2023 Rolls-Royce Phantom2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10230743-0001.pdf↗
• August 16, 2022•Document ID: 10224221

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  A08202201UC

  Date Added:

  October 17, 2022

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

  Associated Products (7)

  2022 Rolls-Royce Cullinan2021 Rolls-Royce Cullinan2020 Rolls-Royce Cullinan2019 Rolls-Royce Cullinan2018 Rolls-Royce Dawn2017 Rolls-Royce Dawn2016 Rolls-Royce Dawn
  Associated Documents

  • DownloadMC-10224221-0001.pdf↗
• July 27, 2022•Document ID: 10218353

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  A07202206

  Date Added:

  August 22, 2022

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

  Associated Products (11)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10218353-0001.pdf↗
• June 15, 2022•Document ID: 10218396

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  A06202204

  Date Added:

  August 22, 2022

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Service Action Tailgate spindle drive replacement

  Associated Products (1)

  2021 Rolls-Royce Cullinan
  Associated Documents

  • DownloadMC-10218396-0001.pdf↗
• April 28, 2022•Document ID: 10212062

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  RRA04202206

  Date Added:

  May 23, 2022

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The affected vehicles have been identified as having a potential issue concerning the bottom (lower) tailgate spindle drive mechanism.  It could be possible that faulty spindle drive for the bottom tailgate may have been installed, which could fail over time.  Note:  It is still possible to manually operate the bottom tailgate by hand.

  Associated Products (1)

  2021 Rolls-Royce Cullinan
  Associated Documents

  • DownloadMC-10212062-0001.pdf↗
• September 1, 2021•Document ID: 10203321

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65562989

  Date Added:

  November 8, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.

  Associated Products (43)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost+ 23 more
  Associated Documents

  • DownloadMC-10203321-0001.pdf↗
• September 1, 2021•Document ID: 10203320

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  RR64605110

  Date Added:

  November 8, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The vehicle has been brought to the workshop with a complaint relating to the SoE function.

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2022 Rolls-Royce Phantom2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10203320-0001.pdf↗
• July 1, 2021•Document ID: 10201173

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65547515

  Date Added:

  September 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10201173-0001.pdf↗
• July 1, 2021•Document ID: 10201172

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  RR65499571

  Date Added:

  September 7, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).

  Associated Products (32)

  2022 Rolls-Royce Cullinan2022 Rolls-Royce Ghost2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost+ 12 more
  Associated Documents

  • DownloadMC-10201172-0001.pdf↗
• May 1, 2021•Document ID: 10200504

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ENGINE

  Mfr Comm. #:

  RR65547515

  Date Added:

  August 23, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction

  Associated Products (19)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2019 Rolls-Royce Cullinan2018 Rolls-Royce Ghost2017 Rolls-Royce Ghost2015 Rolls-Royce Ghost2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost2011 Rolls-Royce Ghost2010 Rolls-Royce Ghost2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom2003 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10200504-0001.pdf↗
• May 1, 2021•Document ID: 10200503

  Service Bulletin/Repair Instructions
  STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  RR65537744

  Date Added:

  August 23, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The glovebox has difficulty opening and closing, or in some instances will not open or close

  Associated Products (11)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2019 Rolls-Royce Cullinan2018 Rolls-Royce Ghost2017 Rolls-Royce Ghost2015 Rolls-Royce Ghost2012 Rolls-Royce Ghost2011 Rolls-Royce Ghost2010 Rolls-Royce Ghost
  Associated Documents

  • DownloadMC-10200503-0001.pdf↗
• May 1, 2021•Document ID: 10200502

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

  Mfr Comm. #:

  RR65537732

  Date Added:

  August 23, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.

  Associated Products (20)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2019 Rolls-Royce Cullinan2018 Rolls-Royce Ghost2017 Rolls-Royce Ghost2015 Rolls-Royce Ghost2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost2011 Rolls-Royce Ghost2010 Rolls-Royce Ghost2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom2003 Rolls-Royce Phantom
  Associated Documents

  • DownloadMC-10200502-0001.pdf↗
• April 1, 2021•Document ID: 10194326

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING

  Mfr Comm. #:

  RR65537708

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display

  Associated Products (21)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Phantom2011 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom+ 1 more
  Associated Documents

  • DownloadMC-10194326-0001.pdf↗
• April 1, 2021•Document ID: 10194325

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE; EQUIPMENT

  Mfr Comm. #:

  RR65537163

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.

  Associated Products (10)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2018 Rolls-Royce Ghost2017 Rolls-Royce Ghost2015 Rolls-Royce Ghost2012 Rolls-Royce Ghost2011 Rolls-Royce Ghost2010 Rolls-Royce Ghost
  Associated Documents

  • DownloadMC-10194325-0001.pdf↗
• April 1, 2021•Document ID: 10194324

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65522171

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit

  Associated Products (29)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Ghost2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Ghost2012 Rolls-Royce Phantom2011 Rolls-Royce Ghost2011 Rolls-Royce Phantom+ 9 more
  Associated Documents

  • DownloadMC-10194324-0001.pdf↗
• April 1, 2021•Document ID: 10194322

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; EQUIPMENT

  Mfr Comm. #:

  RR65334268

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Visible cracks or hazy areas present in the surface of the LED headlight lens

  Associated Products (41)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Phantom2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Phantom2020 Rolls-Royce Wraith2019 Rolls-Royce Cullinan2019 Rolls-Royce Phantom2019 Rolls-Royce Wraith2018 Rolls-Royce Ghost2018 Rolls-Royce Phantom2018 Rolls-Royce Wraith2017 Rolls-Royce Dawn2017 Rolls-Royce Ghost2017 Rolls-Royce Phantom2017 Rolls-Royce Wraith+ 21 more
  Associated Documents

  • DownloadMC-10194322-0001.pdf↗
• April 1, 2021•Document ID: 10194321

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  RR65217845

  Date Added:

  May 24, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.

  Associated Products (21)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Phantom2020 Rolls-Royce Cullinan2020 Rolls-Royce Phantom2019 Rolls-Royce Phantom2018 Rolls-Royce Phantom2017 Rolls-Royce Phantom2016 Rolls-Royce Phantom2015 Rolls-Royce Phantom2014 Rolls-Royce Phantom2013 Rolls-Royce Phantom2012 Rolls-Royce Phantom2011 Rolls-Royce Phantom2010 Rolls-Royce Phantom2009 Rolls-Royce Phantom2008 Rolls-Royce Phantom2007 Rolls-Royce Phantom2006 Rolls-Royce Phantom2005 Rolls-Royce Phantom2004 Rolls-Royce Phantom+ 1 more
  Associated Documents

  • DownloadMC-10194321-0001.pdf↗
• March 1, 2021•Document ID: 10190888

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RR65391325

  Date Added:

  April 26, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  Rolls-Royce Motor Cars have recently seen a few cases of defective sealing rings on injectors

  Associated Products (8)

  2021 Rolls-Royce Cullinan2021 Rolls-Royce Dawn2021 Rolls-Royce Ghost2021 Rolls-Royce Wraith2020 Rolls-Royce Cullinan2020 Rolls-Royce Dawn2020 Rolls-Royce Ghost2020 Rolls-Royce Wraith
  Associated Documents

  • DownloadMC-10190888-0001.pdf↗
• February 1, 2021•Document ID: 10188994

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RRA02202103

  Date Added:

  March 15, 2021

  Manufacturer:

  ROLLS-ROYCE

  Summary

  A very small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the engine earth connections. It could be possible that during the engine assembly, one of 16 earth connectors was not torqued to the required specification resulting in an inconsistent electric connection. If one of these connectors is not tightened correctly the following problems may occur: l) MIL light would be activated, 2) failure to start the engine, 3) long term - oil pressure sensor damage.

  Associated Products (2)

  2021 Rolls-Royce Cullinan2020 Rolls-Royce Cullinan
  Associated Documents

  • DownloadMC-10188994-0001.pdf↗