Ram 5500 Service Bulletins (2019)

417 manufacturer communications on file.

• August 25, 2021•Document ID: 10218521

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000204

  Date Added:

  August 22, 2022

  Manufacturer:

  DODGE

  Summary

  Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)

  Associated Products (59)

  2021 Chrysler 3002021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass+ 39 more
  Associated Documents

  • DownloadMC-10218521-0001.pdf↗
• August 20, 2021•Document ID: 10218583

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM:SOFTWARE; WHEELS; STEERING

  Mfr Comm. #:

  08-138-21

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10218583-0001.pdf↗
• August 18, 2021•Document ID: 10219967

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S2108000198

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

  Associated Products (25)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500+ 5 more
  Associated Documents

  • DownloadMC-10219967-0001.pdf↗
• August 18, 2021•Document ID: 10218507

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2108000198

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

  Associated Products (114)

  2022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Renegade2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500+ 94 more
  Associated Documents

  • DownloadMC-10218507-0001.pdf↗
• August 12, 2021•Document ID: 10218573

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  18-011-21

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam only). P0302-00 - Cylinder 2 Misfire(Sym Cam only). P0303-00 - Cylinder 3 Misfire(Sym Cam only). P0304-00 - Cylinder 4 Misfire(Sym Cam only). P0305-00 - Cylinder 5 Misfire(Sym Cam only). P0306-00 - Cylinder 6 Misfire(Sym Cam only). P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance.

  Associated Products (3)

  2019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10218573-0001.pdf↗
• July 28, 2021•Document ID: 10230230

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Mfr Comm. #:

  S2018000007

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230230-0001.pdf↗
• July 28, 2021•Document ID: 10221644

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Mfr Comm. #:

  S2018000007

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221644-0001.pdf↗
• July 28, 2021•Document ID: 10230227

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

  Mfr Comm. #:

  S2109000006

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Oil Leak From The Oil Pan Gasket.

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230227-0001.pdf↗
• July 28, 2021•Document ID: 10230222

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S2118000012

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230222-0001.pdf↗
• July 28, 2021•Document ID: 10230215

  Service Bulletin/Repair Instructions
  ENGINE; SERVICE BRAKES

  Mfr Comm. #:

  S2123000055

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  HD Truck Brake Pedal Feel On Gas Engine Equipped

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230215-0001.pdf↗
• July 28, 2021•Document ID: 10221641

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

  Mfr Comm. #:

  S2109000006

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Oil Leak From The Oil Pan Gasket.

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221641-0001.pdf↗
• July 28, 2021•Document ID: 10221636

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S2118000012

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0607 ? ECU Internal Performance, Set.

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221636-0001.pdf↗
• July 28, 2021•Document ID: 10221629

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  S2123000055

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  HD Truck Brake Pedal Feel On Gas Engine Equipped

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221629-0001.pdf↗
• July 27, 2021•Document ID: 10230216

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000091

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  When The PTO Is Engaged, The Engine RPM Will Surge And Cannot Increase above 1100 RPM. Diagnostic Trouble Codes (DTCs) P061B ? Internal Control Module Torque Performance, And/Or P064B ? PTO Control Module, Set.

  Associated Products (6)

  2020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230216-0001.pdf↗
• July 20, 2021•Document ID: 10230264

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0811921

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

  Associated Products (10)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230264-0001.pdf↗
• July 20, 2021•Document ID: 10221678

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0811921

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

  Associated Products (10)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221678-0001.pdf↗
• July 16, 2021•Document ID: 10230194

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  S2108000170

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Head unit button stuck DTC code B14DA-2A

  Associated Products (62)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 42 more
  Associated Documents

  • DownloadMC-10230194-0001.pdf↗
• July 16, 2021•Document ID: 10230193

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000169

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Display Abnormality

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10230193-0001.pdf↗
• July 16, 2021•Document ID: 10221608

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  S2108000170

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Head unit button stuck DTC code B14DA-2A

  Associated Products (60)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango+ 40 more
  Associated Documents

  • DownloadMC-10221608-0001.pdf↗
• July 16, 2021•Document ID: 10221607

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000169

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Radio Display Abnormality

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10221607-0001.pdf↗