Ram 2500 Complaints (2014)

344 consumer complaints on file.

#11100362June 7, 2018
STEERING
TRUCK MADE LOUD POPPING NOISE WHEN TURNING TO EITHER SIDE AND WHEN ENCOUNTERING BUMPS. STEERING TRACK BAR AND MOUNTING BOLTS WERE BROKEN AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100365June 7, 2018
FUEL/PROPULSION SYSTEM
THE TRUCK IS A CNG MODEL AND THE CNG REGULATOR HAS FAILED. THE TRUCK WILL NOT RUN ON CNG WITHOUT REPLACING THE $1800 PART. THE REGULATOR EMITS THE NATURAL GAS INTO OPEN AIR THAT CAN BE SMELLED IN THE CAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097165May 22, 2018
POWER TRAIN
REMEDY FOR T79 RECALL CONTINUES TO NOT BE AVAILABLE. NOTIFIED OF THIS RECALL DECEMBER 20TH 2017. RECALL NOT FIXED IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093173May 10, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SMOLICH MOTORS CHRYSLER (1865 U.S. 20, BEND, OR 97701, (541) 389-1177), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092182May 7, 2018
POWER TRAIN
WHEN 4X4 SERVICE IS REQUIRED THE TRUCKS DRIVE SYSTEM WILL RATTLE VERY LOUD FORCING THE TRUCK TO COME TO A COMPLETE STOP. THE TRUCK MUST BE SHUT OFF AND RESTARTED THIS WILL HAPPEN EVERY 1000 MILES UNTIL SERVICE IS PERFORMED. THIS HAPPENED ABOUT 4000 MILES BEFORE MY 60,000 MILE SERVICE ON THE INTERSTATE PULLING A FIFTH WHEEL AND THEN AGAIN 3000 MILES BEFORE REQUIRED SERVICE. THIS HAPPENED AGAIN AT 76,000 MILES ON THE INTERSTATE SINGLE LANE NO SHOULDER IN THE MOUNTAINS OF UTAH. THIS IS VERY DANGEROUS. I GET A REMINDER MESSAGE FOR REQUIRED SERVICE, BUT THE 4X4 SERVICE REMINDER IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091552May 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE GEAR SHIFTER WAS ABLE TO MOVE WITHOUT THE KEY BEING INSERTED IN THE IGNITION OR THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM (8355 HERCULES ST, LA MESA, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT KNOW WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,968. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082523April 2, 2018
ELECTRICAL SYSTEM
THE LEFT TURN SIGNAL WAS ACTIVATED WHILE MAKING A LEFT TURN ON A CITY STREET AND ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND CONTINUED FOR SEVERAL SECONDS AFTER THE TURN WAS MADE AND THE SWITCH RETURNED BACK TO THE NEUTRAL POSITION. AS I PULLED OVER THE INSTRUMENT CLUSTER RETURNED TO NORMAL SO I CONTINUED ON MY WAY HOME (5 MILES). ONCE I REACHED HOME (STOPPED IN DRIVEWAY) AND TURNED OFF THE VEHICLE AND REMOVED THE KEY, ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND THE VEHICLE WARNING FOR KEY IN THE IGNITION WAS LIT WITH THE KEY REMOVED. I RE-INSERTED THE KEY AND WENT TO RUN THEN OFF WITH NO RESULT, THEN STARTED AND STOPPED THE TRUCK WITH NO RESULT. I EXITED THE TRUCK AND CONFIRMED THAT ALL EXTERNAL LIGHTS (HEADLIGHTS, BRAKES, TURN SIGNALS) WERE IN FACT FLASHING. I LOCKED THE TRUCK WITH THE FOB REMOTE AND THE PROBLEM STOPPED. 2 MONTHS PRIOR I HAD A WARNING LIGHT TO SERVICE THE 4 WHEEL DRIVE SYSTEM THAT CLEARED AFTER RESTARTING THE VEHICLE AND THE SATELLITE RADIO PERIODICALLY FREEZES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082565April 2, 2018
ENGINE, ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED COLORADO SPRINGS DODGE AT 719-428-6400 (LOCATED AT 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080417March 21, 2018
SERVICE BRAKES, STEERING
LOSS OF POWER STEERING AND VERY LITTLE BRAKING POWER. EXTREMELY DANGEROUS. CALLING DEALERSHIP WHEN THEY OPEN AND GETTING IT TOWED IN FOR WARRANTY SERVICE ASAP. TOO MANY PROBLEMS AND RECALLS ON THIS TRUCK!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080234March 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, IT ROLLED BACKWARDS OUT OF THE PARK POSITION AND CRASHED INTO SOME TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EGOLF CHRYSLER JEEP DODGE RAM IN BREVARD, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 92,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11074317February 22, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRANKLIN CHRYSLER DODGE JEEP RAM IN FRANKLIN, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073795February 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073224February 16, 2018
STEERING, SUSPENSION
RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072967February 14, 2018
POWER TRAIN
WHEN DRIVING ON THE ROAD AND YOU LET OFF THE GAS PEDAL, THEN YOU NEED TO ACCELERATE TO GET OUT OF THE WAY OF SOMEONE OR TO AVOID A NEAR ACCIDENT, YOU PRESS THE GAS PEDAL ALL THE WAY DOWN AND THERE IS A COUPLE SECOND DELAY TO A FEW SECONDS, A LAG, BEFORE THE TRUCK APPEARS TO RECEIVE THE COMMAND TO HURRY UP AND GO. IT HAS CAUSED ME TO ALMOST BE REAR ENDED AND BE IN AN ACCIDENT WITH MY WIFE AND DAUGHTER IN MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065694January 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS PARKED, IT SHIFTED INTO NEUTRAL BY ITSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (CRONIC CHRYSLER DODGE JEEP RAM, 2515 N EXPRESSWAY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065370January 27, 2018
UNKNOWN OR OTHER
TPMS SYSTEM. FACTORY SET TIRE PRESSURE FOR FRONT IS 60PSI, AND 80PSI FOR THE REAR TIRES. WHEN WINTER ARRIVES I PUT ON SNOW TIRES AND DECREASE THE PSI FOR BETTER AND SAFER DRIVING. FOR WINTER DRIVING WITH SNOW AND ICY CONDITIONS I RUN 45 PSI IN THE FRONT AND 50 PSI IN THE REAR. THE TPMS ACTIVATES A 'TROUBLE LIGHT' IN THE HUD. I CAN LIVE WITH THE BASIC THEORY BUT AM CONCERNED IF ANY TIRE ACTUALLY LOST PSI (DUE TO A TIRE MALFUNCTION) THAT I AND MY FAMILY COULD BE ENDANGERED SINCE THE HUD WOULD NOT NECESSARILY CHANGE. I HAVE HEARD THAT THROUGH THE ECM THE SYSTEM CAN BE PROGRAMED TO REFLECT LOWER PSI. THIS IS AN AFTERMARKET DEVICE. SOME DEALERSHIPS ARE SAID TO REPROGRAM THE SYSTEM TO ACCEPT LOWER AIR PRESSURE FOR A FEE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT CAUSE A FINANCIAL BURDER ON THE OWNER OF THE VEHICLE. THIS TPMS ISSUE EFFECT NUMEROUS VEHICLES THAT OPERATE IN A 4 SEASON ENVIRONMENT. THE DATE FOR "WHEN DID THIS HAPPEN" IS ADJUSTABLE AS TO WHEN THE OWNER CHANGES OVER TO WINTER TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064688January 24, 2018
POWER TRAIN
I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK IN PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. YOU COULD NOT MOVE THE LEVER AT ALL YOU WERE STUCK, AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO MOVE THE LEVER, IT EVENTUALLY MOVED TO DRIVE. THIS WAS REPORTED TO THE LOCAL DODGE RAM DEALER LONE STAR DOGE 1309 S. PACIFIC ST. IN MINEOLIA TX THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM. NO PAPERWORK WAS EVEN WRITTEN UP ON THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064705January 24, 2018
POWER TRAIN
WHEN PULLING A TRAVEL TRAILER GOING UP OR DOWN A STEEP GRADE WITH THE VEHICLE IN TOW HALL THE TRANSMISSION WILL HANG UP IN ANY GIVEN GEAR FORCING YOU TO APPLY THE BREAK AND SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE THIS HAS BEEN REPORTED TO LONE STAR DOGE 1309 S. PACIFIC MINEOLA TX. THE DEALERSHIP SAID NO CODES WERE FOUND SO NOTHING WAS WRONG. I HAVE HAD THIS HAPPEN SEVERAL TIMES AND AM WORRIED ABOUT DRIVING THE TRUCK NOW. I HAVE TAKEN THE TRUCK INTO THE DEALER MULTIPLE TIMES FOR THIS ISSUE AND IT STILL HAS NOT BEEN REPAIRED. I TAKE IT IN ONE TIME AND THEY TELL ME IT IS FIXED AFTER THEY WORK ON IT IT IS NOT FIXED AND I TAKE IT IN AGAIN AND THEY SAY IT IS THE EGR VALVE SO I HAVE THAT FIXED AND IT IS STILL DOING THE SAME THING SO I BRING IT IN AGAIN AND THEY SAY IT IS SOMETHING ELSE AND I WOULD NEED TO PAY FOR REPAIRS AGAIN. THIS SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT THEY SAY THIS NEEDS TO BE FIXED FIRST BEFORE THE WARRANTY WORK CAN BE DONE WHY CANT THEY JUST FIX THE WARRANTY WORK INSTEAD OF FIND THINGS THAT "HAVE TO BE FIXED BEFORE THAT WORK CAN BE DONE" WITH NO RELATION TO THE TRANSMISSSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063150January 16, 2018
STRUCTURE:BODY, AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11044697November 8, 2017
AIR BAGS, SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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