Ram 2500 Complaints (2017)
698 consumer complaints on file.
- #11367092October 29, 2020STEERING
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11366175October 24, 2020SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS OF POWER WHILE OPERATING A VEHICLE ON A BUSY ROADWAY IS A DEFINITE SAFETY ISSUE. THIS ISSUE NEEDS TO BE RECTIFIED BEFORE PEOPLE ARE KILLED OR INJURED. I LOST POWER IN BRAKES AND STEERING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364575October 15, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11353075September 3, 2020SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR ONLY WHILE AT SLOW SPEEDS AND STOPPED. RAM STATED ITS NORMAL FOR TRUCK TO HAVE SOFT BRAKES WHEN STOPPED OR SLOWER DRIVING. WITH THE SOFT PEDAL SINKING TO THE IT SEEMS TO BE A SAFETY FACTOR AS IT DON'T HAVE FULL BRAKING PRESSURE TO HOLD THE VEHICLE STILL WHILE ON AN INCLINE. ODDLY IF YOU PUT THE VEHICLE IN NEUTRAL THE BRAKES BEGIN WORKING AGAIN. MANY FORUMS ONLINE HAVE REPORTED THIS ISSUE BUT IT SEEMS MOPAR ISN'T CONCERNED ABOUT THE SAFETY ASPECT AND THE IMPORTANCE OF BRAKES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351131August 25, 2020SERVICE BRAKES, STEERING
DRIVING 2017 DODGE RAM 2500 4X4 ON PAVED RURAL ROADWAY TRAVELING 50MPH WHEN STEERING WHEEL LOST TENSION AND WOULD NOT STEER APPROPRIATELY. VEHICLE BEGAN TO LOSE TRACTION AND CORRECTION WAS NOT POSSIBLE. WHILE WHEN DRIVER ATTEMPTED TO BRAKE, BRAKE PEDAL WAS PRESSED FIRMLY AND DID NOT BRAKE. VEHICLE MAINTAINED SPEED DUE TO BRAKE FAILURE AND STEERING, VEHICLE WENT INTO SIDE SKID FOR 100 YARDS BEFORE HITTING DEEP DITCH AND ROLLING VERTICALLY INTO DITCH LANDING ON WHEELS. ACCIDENT RESULTED IN INJURIES TO BOTH DRIVER AND PASSENGER.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11340919July 22, 2020SERVICE BRAKES
SERVICE ANTILOCK BRAKE SYSTEM AND TRACTION CONTROL ERROR WHILE DRIVING. FIRST STARTED SHORTLY AFTER REPAIR FOR STEERING RECALL (REQUIRED WELDING) IN DECEMBER 2019, VEHICLE MILES ~23,500. THIS WOULD OCCUR WITHOUT WARNING, IRRELEVANT TO ROAD, WEATHER CONDITIONS. THE ISSUE PERSISTED, COMES AND GOES, PROGRESSIVELY GETTING WORSE OVER TIME. TOOK IN TO DEALER FOR SERVICE. DEALER INDICATED THAT THE HYDRAULIC CONTROL UNIT IS DEFECTIVE AND NEEDS REPLACING, WORK ORDER STATES DIRECT GROUND FAULT. PART ON ORDER. I BELIEVE THE CAUSE IS WHEN THEY WELDED THE JAMB NUT FOR THE ACTIVE RECALL, BY GROUNDING THE NEGATIVE LEAD TO THE CHASSIS WITHOUT DISCONNECTING THE BATTERIES BEFORE ARC WELDING. BASED ON PREVIOUS COMPLAINTS POSTED ON THIS SITE AND OTHERS, THE COMMON DENOMINATOR IS STARTS OCCURRING SHORTLY AFTER THE RECALL IS COMPLETED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11339697July 16, 2020ENGINE
SUDDEN LOSS OF POWER, WAS PULLING OUT INTO TRAFFIC ON STATE HIGHWAY AND TRUCK WOULD NOT ACCELERATE PASS 20 MPH. CHECK ENGINE LIGHT CAME ON, AFTER PULLING OVER AND STOPPING AND RESTARTING, TRUCK WAS ABLE TO OPERATE NORMALLY EXCEPT FOR LOSS OF THE EXHAUST BRAKE. TOOK TO DEALER AND DEALER STATED IT WAS THE TURBO ACTUATOR AND STATED IT WAS A COMMON PROBLEM. SHOULD BE A TSB OR RECALL IN MY OPINION. TRUCK HAS 82000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337871July 7, 2020ELECTRICAL SYSTEM, ENGINE
I PUT MY VAN IN DRIVE AN THEN IT STARTED AND IT STARTED BUCKING AND THEN THE CHECK ENGINE LIGHT CAME ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337752July 6, 2020SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT ABOUT 75 MPH, ON CRUISE CONTROL AND ACCELERATED TO OVERTAKE ANOTHER VEHICLE, THE THROTTLE STUCK WITHOUT WARNING. HE MANAGED TO PULL THE VEHICLE TO THE SIDE AND PUTTING IT IN NEUTRAL, AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT TOO MUCH PRESSURE WAS PUT ON THE BRAKES AND CAUSED THE FRONT AND REAR BRAKES TO BURN AMID HEAVY SMOKE. THE VEHICLE WAS TOWED TO THE LARRY H. MILLER JEEP DEALER (8525 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WHERE IT WAS DIAGNOSED THAT OIL WAS OVERFILLED AND GOT INTO THE CRANKCASE. THE TECHNICIAN CLEANED THE CRANKCASE, INSTALLED NEW ROTORS AND BRAKE PADS. THE CONTACT WAS INFORMED ABOUT THE RECALL, NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VEHICLE WAS REPAIRED EXCEPT THE CRUSE CONTROL. THE FAILURE MILEAGE WAS 48,630.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11328890June 15, 2020EQUIPMENT, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION USA PHOENIX (2625 W BELL RD, PHOENIX, AZ 85023, (623) 432-1720) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327244June 4, 2020ENGINE AND ENGINE COOLING, EQUIPMENT, POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED HILL-KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 972-2050) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325264May 20, 2020ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) APPROXIMATELY SIX MONTHS AGO, THE CONTACT CALLED HENDRICKS CHRYSLER JEEP RAM FIAT OF CONCORD DEALER (7630 HENDRICKS AUTO PLAZA, CONCORD, NC 28027) WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN ENGINE WAS IDLING IT WOULD VIBRATE. THE CONTACT THEN STATED THAT RECENTLY, WHILE DRIVING A BURNING ODOR WAS DETECTED, HE TURNED OF THE VEHICLE, OPENED THE HOOD AND SAW SMOKE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE COOLING FAN FAILS TO OPERATE. THE DEALER WAS CALLED SEVERAL TIMES AND INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT HE DID NOT CALL THE DEALER TO MAKE THEM AWARE OF THE LATEST FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 385,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE (19V818000).
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11319987April 1, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING THE VEHICLE, THE ABS AND TRACTION CONTROL LIGHTS SIMULTANEOUSLY ACTIVATE, BELLS START RINGING AND A NOTIFICATION IN THE DISPLAY SCREEN. THE ISSUE STARTED IN OCTOBER OF 2019 WHEN STILL IN WARRANTY. THE DEALER COULD NOT FIND A PROBLEM AND CLAIMED NO CODES. STARTING IN DECEMBER 2019 THE ISSUE STARTED MORE REGULAR, THE DEALER COULD NOT GET US IN AT THAT TIME. THEN THE ISSUE QUIT FOR A PERIOD OF TIME. IT HAS NOW GOTTEN TO BE A REGULAR ISSUE AND STAYS ACTIVE MORE THEN NOT. OCCURS MOSTLY DRIVING IN JUST ABOUT ANY CONDITION AND SPEED, HAS OCCURRED A FEW TIMES WHEN THE VEHICLE IS STATIONARY. THE LOCAL DEALER TELLS US IT IS REGULAR OCCURRENCE ON THIS TYPE OF VEHICLE. PARTS ARE ACTUALLY A DEALER LIMITED ITEM AND NOT IN STOCK. IT HAS NOW GOTTEN TO WHERE MY WIFE DOES NOT WANT TO DRIVE THE VEHICLE. WE ARE WORKING WITH FCA TO GET SOME ASSISTANCE. THE DEALER TELLS IT NEED THE ABS PUMP (HCU) AND CONTROLLER. $880 FOR WHAT APPEARS TO BE DEFECTIVE SAFETY PART. VEHICLE WAS AT THE DEALER 3/30/2020 CURRENT MILEAGE: 46579 NOTE: WE HAVE HEARD FROM OTHERS IN THIS AREA WITH THE SAME TYPE OF FAILURE AND INTERNET SEARCHES REVEAL DOZENS. WE ARE VERY HAPPY WITH THE TRUCK AND JUST HOPE FCA/RAM DOES DUE DILIGENCE AND TAKES CARE OF THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319656March 29, 2020STEERING
THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED THIS IS ON FCA TO CORRECT. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. ALSO I SHOULD NOT BE PENALIZED AND HAVE TO PAY AN EXTRA $250 OUT OF POCKET THAT MY DEALER IS TRYING TO CHARGE ME AS LABOR COST TO UNWELD AND RE WELD THE NUT BACK ON TO DO AN ALIGNMENT WHEN IT'S THE RECALL THAT CAUSED THIS ISSUE AND IS STOPPING ME FROM ROUTINE MAINTENANCE ON MY TRUCK ALSO I DON'T FEEL SAFE WITH THE NUT BEING CUT AND REWELDED AS A SOLUTION OR WELDED PERIOD WHAT HAPPENS IF THE WELD BREAKS THIS IS NOT A PROPER SOLUTION TO THIS ISSUE AND I WOULD ALSO LIKE TO NOT HAVE TO SHELL OUT AN EXTRA $250 ON TOP OF THE PRICE OF AN ALIGNMENT TO HAVE AN ALIGNMENT PREFORMED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11317532March 11, 2020POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11316610March 6, 2020ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11309162February 14, 2020ENGINE
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306483February 1, 2020FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301233January 22, 2020STEERING
I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11300469January 20, 2020POWER TRAIN
I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0