Ram 2500 Complaints (2015)

215 consumer complaints on file.

#10871886June 1, 2016
VEHICLE SPEED CONTROL
TRUCK HAS A DEAD PEDAL FEELING WHEN YOU TRY TO RAPIDLY ACCELERATE FROM A STOP OR A NEAR STOP. THIS IS DANGEROUS WHEN TRYING TO ACCELERATE INTO OR ACROSS ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864649May 12, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VENTS OF THE VEHICLE. THE FUMES CAUSED SEVERE HEADACHES TO THE CONTACT AND THE CONTACT'S SON. THE CONTACT'S SON PASSED OUT NUMEROUS TIMES DUE TO THE FUMES. THE DEALER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A REPAIR SOLUTION. THE CONTACT HAD AN INDEPENDENT SOURCE TEST FOR CARBON MONOXIDE AND IT WAS DETERMINED THAT THERE WAS AN EXTREMELY HIGH LEVEL OF FUMES IN THE VEHICLE. THE CONTACT WAITED FOR MONTHS FOR THE DEALER TO ESCALATE THE CONCERN TO THE MANUFACTURER. THE CONTACT AND PASSENGER CONTINUED TO RECEIVE MEDICAL TREATMENT. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864460May 11, 2016
STEERING
AFTER GETTING AN ALIGNMENT DONE AT THE LOCAL DEALERSHIP DUE TO MY STEERING WHEEL NOT SITTING STRAIGHT AFTER LESS THAN ONE YEAR OF OWNERSHIP; MY STEERING CONTROL ROD ALMOST FELL APART WHILE DRIVING DUE TO INADEQUATE TIGHTENING OF THE LOCKING NUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862614May 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 45 MPH, THE VEHICLE CRASHED INTO A FENCE AND CONCRETE BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,499.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10855392April 13, 2016
FUEL/PROPULSION SYSTEM
FUEL IS VENTING FROM THE VAPOR CANISTAR,THIS FUEL VAPOR CANISTAR IS LOCATED RIGHT NEXT TO THE FUEL FILL HOSE AND IS TYE-WRAP TO IT.DURING FUELING OF DIESEL PRODUCT THE FUEL TANK IS PRESSURIZED AND VAPOR FUMES COME FROM THIS VAPOR CANISTAR.THE DIESEL VAPOR IS NOT ALLOWED TO VENT INTO THE ATMOSPHERE SO IS SUPPOSE TO BE CONTAIN HERE AT THIS CANISTAR.ALSO DURING FUELING OF DIESEL PRODUCT THE TANK BECOMES PRESSURIZED AS FUEL IS OCCUPLING SPACE FORCES THE VAPOR UP THE CANISTAR WHAT IS HAPPENING I NOTICED IS THAT FUEL ALSO COMES OUT OF THE VAPOR CANISTAR AND RUNS DOWN THE OUTSIDE OF THE DIESEL FILL HOSE AND ON TO THE INSIDE OF THE LOWER BED BODY.NO FUEL OF ANY KIND MUST COME OUT OF ANY TRUCK,SUV,CAR DURING FUELING.IF YOU LOOK ON THE INTERNET YOU CAN FIND OTHER RAM 2500 OWNERS IN THE 2014 RAM MODEL YEAR EXPERIENCING THIS AS WELL.I HAVE NOTIFY RAM CUSTOMER SERVICE AND ASK THAT A RAM ENGINEER CONTACT ME OR SOMEONE FROM RAM THAT UNDERSTANDS THIS TRUCK,TO DATE NO ONE HAS CALLED ME AND THAT WAS 2 WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852452March 30, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE: HEAVY DIESEL SMELL WHEN COMING TO A STOP OR AT A STOP WHEN THE DEF REGENERATION PROCESS IN ACTIVE. POWER TRAIN: LOUD CLUNK NOISE FROM DRIVELINE SHIFTING FROM 3/4 OR 4/5 AND LETTING OFF THE ACCELERATOR AT THE RIGHT TIME. SPEED CONTROL: DEAD ACCELERATOR PEDAL. THIS OCCURS IF THERE IS A SLIGHT ACCELERATION FOLLOWED BY A RELEASE OF THE PEDAL AND AN IMMEDIATE RE-APPLICATION OF FULL THROTTLE. THE RESPONSE IS DELAYED BY 3-4 SECONDS OR NOT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850282March 17, 2016
POWER TRAIN
THE VEHICLE HAS A NOISE IN EITHER THE ENGINE OR THE TRANSMISSION WHEN COLD. IT'S A SQUEAK. THE VEHICLE HAS BEEN BACK TO TWO DIFFERENT DEALERS SEVEN TIMES AND I'M TOLD THIS NOISE IS NORMAL OPERATION. I FIND IMPOSSIBLE THERE WOULD BE A NOISE DESIGNED INTO A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837556February 22, 2016
STEERING
THE NUTS SECURING THE DRAG LINK ADJUSTMENT SLEEVE WORKED LOOSE. BECAUSE I READ ABOUT THIS PROBLEM ON THE INTERNET, I CAUGHT IT DURING AN INSPECTION BEFORE IT CAUSED ANY PROBLEMS. I DO NOT KNOW HOW MANY MILES I DROVE WITH IT IN THIS CONDITION. I NOTICED THAT THE ADJUSTING SLEEVE IS A VERY LOOSE FIT ON THE SMALL THREADS OF THE DRAG LINK BARS. I BELIEVE THE SLOPPY FIT IS THE ROOT CAUSE OF THE NUTS BACKING LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836710February 17, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000(ELECTRICAL SYSTEM); HOWEVER, THE PART OR REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809916December 13, 2015
POWER TRAIN
AT RANDOM TIMES WITH THE REAR END POINTED DOWN HILL. I START UP THE TRUCK UP IN PARK, THEN SHIFT INTO DRIVE AND WHEN I RELEASE THE BRAKE THE TRUCK WILL ROLL BACKWARDS, I GO BACK REAPPLY THE BRAKES AS SOON AS I CAN WAIT A SHORT TIME, THEN EASE THE BRAKES OFF SLOWLY AND IT DRIVES NORMALLY. THE TRANSMISSION SLIPS BACKWARDS AT RANDOM TIMES WHEN IN DRIVE. THIS HAS HAPPENED MOSTLY AFTER BEING PARKED, IT HAS ALSO HAPPENED WHEN I HAVE BEEN STOPPED ON THE HIGHWAY WHEN WAITING FOR ROAD WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806176November 23, 2015
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2015 DODGE RAM 2500. WHILE DRIVING 3 MPH WHILE MAKING A LEFT TURN INTO THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795315November 22, 2015
ENGINE
ON 6.7L CUMMINS DIESEL THERE CAN BE AN UNPREDICTABLY LONG ( UP TO 2 SECOND) DELAY BETWEEN WHEN THE ACCELERATOR IS PRESSED AND WHEN THE TRUCK ACTUALLY BEGINS TO ACCELERATE. THIS IS NOT TURBO LAG (WHICH MAY LIMIT THE AMOUNT OF POWER UNTIL THE TURBO SPOOLS UP). THIS IS NOT A STUMBLE. THIS IS AN ACTUAL DELAY IN THE COMPUTER APPLYING FUEL TO THE ENGINE. IT IS TOTAL DEAD TIME AS IF THE ACCELERATOR WAS NOT PRESSED AT ALL. IT HAPPENS UNDER THE WORST OF CONDITIONS, WHEN YOU NEED HARD ACCELERATION AND NEED IT NOW. IT HAPPENS WHEN YOU ATTEMPT TO ACCELERATE QUICKLY, ESPECIALLY WHEN YOU WERE COASTING OR HAD JUST LET OFF OF THE PEDAL. THESE ARE CONDITIONS THAT OFTEN OCCUR IN TRAFFIC WITH MANY OTHER VEHICLES NEARBY. THE LONG DELAY BETWEEN THROTTLE APPLICATION AND ENGINE RESPONSE IS EXTREMELY DANGEROUS. MY TRUCK HAS THE LATEST "FLASH" FROM THE DEALER, IT IS RUNNING THE MOST UP-TO-DATE FIRMWARE AVAILABLE FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794446November 17, 2015
STEERING
STEERING DRAG LINK ADJUSTER IS COMPLETELY LOOSE. PAINT MARKS INDICATE WHERE IT WAS SUPPOSED TO BE TIGHTENED TOO, BUT EITHER IT WAS NOT TIGHTENED TO TORQUE SPEC OR TORQUE SPEC IS NOT HIGH ENOUGH. I SUSPECT IT WAS HAND TIGHTENED. PLEASE SEE NUMEROUS SIMILAR REPORTS ONLINE HERE: HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1813273-WARNING-CHECK-YOUR-STEERING-NOW.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790525November 16, 2015
VEHICLE SPEED CONTROL
I PRESSED THE ACCELERATOR AS I CROSSED THROUGH AN INTERSECTION THEN I RELEASED, AND I IMMEDIATELY WENT TO PRESS IT AGAIN WITH NO THROTTLE RESPONSE. THE THROTTLE RESPONSE IS SO SLOW IT ALMOST CAUSED ME TO HAVE ACCIDENT. THIS IS NOT THE FIRST EITHER BUT I THOUGHT IT JUST MAY BE A FLUKE UNTIL NOW. I HAVE HAVE OWNED MY TRUCK FOR ABOUT 4 MONTHS AND THE THROTTLE LAG HAS HAPPENED TOO MANY TIMES TO COUNT. CROSSING THE HWY IS VERY UNSAFE AS YOU PRESS THE GAS PEDAL, RELEASE, AND PRESS AGAIN THERE IS A HUGE DELAY. THIS IS DEFINITELY A SAFETY ISSUE WHICH SEEMS TO BE GETTING WORSE. ALSO I HAVE SEEN MANY COMPLAINTS ONLINE WITH THE SAME ISSUE. PLEASE LOOK INTO THIS FURTHER BEFORE IT CAUSES PREVENTABLE DEATHS TO OCCUR. THE THROTTLE RESPONSE DELAY NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789828November 11, 2015
VEHICLE SPEED CONTROL
THE TRUCK HAS A "DEAD PEDAL" WHEN YOU FLOOR THE GAS PEDAL. IT TAKES A FEW SECONDS TO GO FORWARD. IVE HAD TRAFFIC SPEED UP WHEN PULLING OUT FROM A STOP SIGN AND TRY AND PUSH THE GAS PEDAL AND THERES NOTHING. I SPOKE TO THE DEALER AND WAS TOLD IT WAS TURBO LAG. THIS IS NOT TURBO LAG. IVE OWNED MANY TURBO CARS AND TRUCKS AND NONE HAVE HAD THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE AND IS BEING DISCUSSED ON MANY FORUMS. EVERY RAM 2500 DIESEL TRUCK HAS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787255October 30, 2015
UNKNOWN OR OTHER
OCCASSIONALLY, WHEN INSERTING AND REMOVING THE KEY FROM THE IGNITION IT MAY CAUSE A PLASTIC PIECE INSIDE THE IGNITION TO HANG UP, THE KEY CAN BE REMOVED HOWEVER THE VEHICLE STILL SENSES A KEY IN THE IGNITION AND IT CAN BE STARTED WITH ANY KEY OR DEVICE, IT ALSO PREVENTS YOU FROM LOCKING THE DOORS. IT IS VERY HARD TO GET THE PLASTIC PIECE TO POP BACK OUT SO YOU CAN LOCK THE DOORS AND IT DOESN'T THINK THERE IS A KEY IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786226October 27, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2015 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A CLANKING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE JAM NUT TO THE DRAG LINK WAS LOOSE. THE JAM NUT WAS TIGHTENED AND READJUSTED AND THE FRONT END WAS RE-ALIGNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783715October 20, 2015
ELECTRICAL SYSTEM
THE KEY AND THE IGNITION SWITCH ARE LOCATED SUCH THAT MY RIGHT KNEE CAN BUMP THE KEY IN THE IGNITION AND TURN THE VEHICLE OFF WHILE IT IS RUNNING... LIKE THE GM IGNITION ISSUE THAT CAUSED SUCH A STIR.... MY TRUCK HAD TURNED OFF ONCE ALREADY THIS WAY WHILE IT WAS RUNNING SINCE I BOUGHT THE TRUCK NEW ON JULY 22, 2015, I TOLD MY DEALER WHO SAID TO CALL RAM CUSTOMER CARE, WHICH I DID AND THEY JUST SAID THEY HAD NO RECALL NOTICE. ON 10/20/15 I CALLED THE LAW FIRM LIEFF CABRASER HEINMANN AND BERNSTEIN WHO REPRESENTED THE SAME ISSUE TO GM AND THEY SAID THEY COULD NOT DO ANYTHING WITH THE ISSUE SINCE THERE HAD BEEN NO DAMAGES ... YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783409October 19, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
DEAD PEDAL WHEN PRESSING ON PEDAL TRUCK DOES NOT MOVE. HAPPENED ABOUT 6 TIMES ON MY. WHEN TAKEN OFF FROM A LIGHT AND ALSO WHEN SLOW ROLLING THE PRESS PEDAL WITH NO RESPONCE. ALMOST BE HIT TWICE BY OTHER CARS WHEN TRYING TO PULL OUT AND TRUCK DOES NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783075October 17, 2015
POWER TRAIN, STEERING
WHEN CRUISING AT HIGHWAY SPEEDS >55 MPH THERE IS A VERY NOTICEABLE VIBRATION IN THE FRONT END / DRIVE LINE OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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