Ram 1500 Complaints (2025)

327 consumer complaints on file.

#11665749June 9, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
2025 Ram 1500 V6 eTorque hydraulic tensioner for MGU belt caused belt to break while traveling out of state from NY to NC. This caused the battery waning light to come on and also the CEL. Vehicle would not charge and would not run properly, all advanced safety features diminished. Vehicle brought directly to Dodge dealership in Laurel MD during incident. Vehicle was repaired on 6/6/2025 at Dodge dealership in MD. While traveling home to NC from MD on [XXX] Amp meter was not functioning, vehicle would not shift out of 7th gear with cruise control on, gas mileage has decreased to 10-12 miles per gallon at highway speeds and vehicle has poor engine power, all while driving on [XXX]. Total mileage on vehicle is 6600 miles. Ram care is no help, Case # with Ram care is [XXX]. Have not been able to speak with anyone about a resolution, nor have I been able to speak with the assigned case manager at all despite numerous phone calls, voicemails and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665717June 9, 2025
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact stated while driving approximately 45 MPH, the steering wheel became very difficult to turn to the left or the right. The contact depressed the brake pedal, and the pedal was very soft. The contact stated that there were several unknown warning lights illuminated. The contact drove the vehicle back to the residence and then had the vehicle towed to a dealer. The dealer was unable to diagnose the vehicle. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure and the radio failed to shutoff after turning off and exiting the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665482June 7, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine shutdown at highway speed. Everything ceased to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665434June 6, 2025
SEAT BELTS
My [XXX] [XXX] son was sitting in the middle back seat after a soccer game. We were in drive thru for dinner and he leaned over and the seat belt with anchor and clip was still attached to the rest of seat belt. The clip and anchor part literally separated from the truck, as in unbolted or something (see attached pictures). This is frustrating because my son’s life was in danger and for how long has this belt been like this? How many other peoples’ lives have been in danger? This brand new truck has had its fare share of problems and broken equipment. We have owned about 7 or 8 Ram trucks. I will never buy another Ram again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665232June 6, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
I am submitting this formal safety complaint regarding my 2025 RAM 1500 Limited, which I purchased new in November 2024 and currently with approximately 9,000 miles. The vehicle has exhibited repeated, dangerous failures of its advanced driver assistance and braking systems that place both the driver and public at serious risk. Summary of Safety Incidents: First Incident: While driving at approximately 35 mph, the vehicle abruptly and uncommandedly stopped, with no driver input. Fortunately, there were no vehicles behind me at the time, or this could have resulted in a high-speed rear-end collision. Second Incident: Roughly 400 miles later, while stopped at a traffic light, the vehicle displayed multiple warning alerts and shut itself off completely. Upon restarting and driving approximately 50 yards, the braking system failed for about five seconds, rendering the truck unable to stop. This failure was later replicated by the authorized dealership’s service team, who then informed me that the vehicle’s CPU had failed during repair attempts. The vehicle has now been out of service for over 50 days, and the dealer has returned it to me twice in an unsafe condition. Stellantis, the vehicle manufacturer, has acknowledged the problem but has not provided a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665036June 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Automatic door locks fail to lock over 15mph as all other models of Ram trucks. This is a safety issue especially when traveling with minor passengers in the rear as well as front seats. Rear seat passengers unbuckled can open door and fall out and injuries can occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663882May 30, 2025
ELECTRICAL SYSTEM
My 2025 Ram 1500 has a Parasitic drain on the battery, The truck has left me stranded several times. Dealer says there are no electrical problems reported on these Trucks, But Ram forms state otherwise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663860May 30, 2025
ENGINE
Multiple cylinder misfire, code has popped up multiple times. Already had fuel sensor replaced one month after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663320May 28, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear .the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on . I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663263May 27, 2025
WHEELS
I had a low tire on my truck yesterday. My dash TPMS information screen popped up. While I turned my truck around I noticed the display said to "Inflate the tire to 50PSI". I checked on-line and found a recall for this notice, but my truck was not part of the recall. I called FCA and was told my truck is not part of the recall. I went to my dealer and showed them, and was told my truck is not part of this recall, and they can't do anything until it is. I asked how do I get on the recall list? Both the 800 number I called and the dealership said we don't know. I hope this gets me on the recall list for FCA Recall ID 30 Campaign Number 25V-231 Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658975May 5, 2025
TIRES, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact stated that the air pressure was set at 55 PSI and the air pressure levels caused the vehicle to bounce too high while driving over bumps or uneven roads. The contact lowered the pressure to 45 PSI, which caused the vehicle to run smoother however, the tire pressure light remained illuminated. The contact stated that while looking online, the contact became aware of NHTSA Campaign Number: 25V231000 (Tires, Electrical System); and related the failure to the recall. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658921May 5, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, STEERING
Purchase truck and noticed on test drive steering wheel was off centered to the right by about 10-15 degrees.When Lane Assist was activated truck would drift right only to be alerted by the assist which would over correct steering to the left side of the lane.Lane Assist would just continue this effort to keep truck center.Truck has been aligned twice already and steering is still off centered to right.Back again to different dealership and tech ran EPS Flash and ran a steering angle calibration on EPS.Still not correct.Stored code was found as well C121A-00 Steering Angle Sensor not Initialized.Will continue working with dealerships till a solution has been found by engineering at RAM.I wish RAM would put this on a high priority fix, because I cannot use my Lane Assist safety feature.Due to steering issue..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658673May 3, 2025
STEERING
Brand new vehicle. From day one pulls to the right. Flimsy steering. I always find myself having to drive below speed limit. Unsafe at speed limit especially on country roads. Also ends up being unsafe as I have to drive slower. Multiple other drivers confirmed this issue in my vehicle. Daily drive female, no offroad use or work use, no accidents. 1500 miles now on the odo. Problem from day one. Intend to take to dealer soon but wanted to make report especially there are other users complaints online and it is a serious matter. Several times almost lost control. Appears to be releated to electronic steering behavior.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11658386May 2, 2025
POWER TRAIN
This has occurred twice in the last 2-3 months. I was at a 2-way stop and after I stopped and started to pull into a cross-traffic opening, the transmission seemed to disengage momentarily (for approximately 1-2 seconds) leaving me unable to accelerate out of the way of oncoming traffic which causes the other drivers to rapidly close the distance between themselves and my vehicle before the transmission will unexpectedly re-engage causing a sudden rather violent jerk of the entire vehicle. The jerking was so violent and the other vehicle so close that I pulled over in one of the instances to verify that I hadn't been actually rear-ended. As I stated above, the problem has already occurred twice. No, the dealer has not yet evaluated the situation. I plan to take it into the dealer next week and mention the issue. No, the vehicle has not yet been inspected by the manufacturer or others listed. In neither case was there any warning lamps or messages. The "additional Details" below are for the most recent event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654699April 15, 2025
ELECTRICAL SYSTEM
My wife and kids were locked inside the truck and couldn't get the doors to unlock. They tried both driver side and passenger side door lock buttons and even tried locking and unlocking the door again but it was still stuck for a while. It didn't matter if the engine was on or off. They were eventually able to get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653107April 7, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle was being driven at highway speed at about 0555. There were no warning lights including no battery or low voltage warnings. Suddenly every warning light came on and all systems failed. Engine had stopped and computer had shifted vehicle into neutral. Power steering and power brakes had failed as well. At least one driver side rear tail light went out (I think forward headlights as well but not sure). The vehicle was still coasting at highway speed!!! Engine would not restart. I was extremely lucky to not be in an accident as the vehicle was suddenly essentially undrivable while traveling at a high rate of speed. I was lucky to be able to get it to side of road safely but in different traffic conditions this likely would have caused an accident as it was impossible to increase speed, and extremely difficult to steer or brake. The car is at dealers for repairs. I suspect this is a failure of the PCM software and eTorque system similar to the recall put in place to 2019-2023 ETorque models with the V8 (mine is V6 and a 2025). THIS IS A HUGE DANGER AND RISK. With no warning the vehicle becomes undrivable while it is being driven!! Had I needed to stop quickly I could not. Had I needed to turn quickly to avoid something I could not. Had I needed to accelerate to avoid being rear ended, I could not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652084April 1, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
I am describing a potential incident. The tow mirrors are so large on this vehicle that is virtually impossible to determine if cars are coming, especially when making a left turn. They are creating an extreme safety hazard. There are a huge number of people on the internet describing near collisions and paying dealerships huge amounts of money to replace these mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650767March 26, 2025
ELECTRICAL SYSTEM
Vehicle arriving and parked in parking spot. Occupants tried to leave vehicle and doors would not unlock. Had to use keyfob whicle still inside of vehicle. Door unlock buttons were not working to unlock doors. Only front doors unlocked but rear doors remained locked trapping 1 occupant in the rear. Driver exited the vehicle and the alarm went off. Driver had to try multiple times to shut off alarm. Driver entered vehicle and vehicle did not recognize key fob. Rear occupant was not able to exit vehicle as rear doors would not unlock. Rear occupant had to climb over center consul to exit vehicle. Keyfob # 2 had to be retrieved from house and brought to vehicle in order to unlock vehicle. After 30 minutes keyfob number 1 was functioning normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650567March 25, 2025
ENGINE
Vehicle dies while at idle and shifts into park. Only 14000 miles. Dangerous in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649790March 21, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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