Porsche Cayenne Complaints

666 consumer complaints on file.

#10445187January 25, 2012
POWER TRAIN:DRIVELINE:DRIVESHAFT, STRUCTURE
TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT STATED THE DRIVE SHAFT WOULD VIBRATE EXCESSIVELY WHEN DRIVING AT ANY SPEED. THE CONTACT STATED THE VIBRATION WENT FROM A PART TIME OCCURRENCE TO BEING A CONSISTENT OCCURRENCE. THE CONTACT BELIEVED THAT THE SUPPORT BEARING FAILED. THE CONTACT DISCOVERED THE SUPPORT BEARING WAS BEING HELD TOGETHER BY A PIECE OF RUBBER. THE FAILURE MILEAGE WAS 49,350 AND THE CURRENT MILEAGE IS 52,000. UPDATED 03/05/12*LJ THE CONSUMER STATED THE DRIVESHAFT FAILED PREMATURELY. UPDATED EVOQ 03/08/12 UPDATED EVOQ 04/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442279January 3, 2012
ENGINE AND ENGINE COOLING
THE COOLANT PIPES FAILED ON A RECENT ROAD TRIP DUE TO THE PIPES CRACKING. I LOST ALL OF MY COOLANT AND OVERHEATED MY ENGINE. THIS SEEMS TO BE A COMMON THEME AMONGST 2004-2006 CAYENNE MODELS AS THERE IS CURRENTLY A CLASS ACTION LAWSUIT PENDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439788December 13, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT WAS DRIVING 35-40 MPH WHEN THE VEHICLE LUNGED FORWARD WHILE SHIFTING HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE VALVE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 68,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433773November 1, 2011
POWER TRAIN
UPON RETURNING FROM A 200 MILE TRIP CRUISING AT 60-65 MPH AND EXITING THE OFF RAMP AT LOWER SPEEDS (25-30MPH) MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND STOP UPON COMING TO A COMPLETE STOP. ONCE I STARTED TO ACCELERATE THE VEHICLE AGAIN BEGAN TO SHAKE VIOLENTLY AND LOUD KNOCKING CAME FROM THE UNDER CARRIAGE. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID THERE IS A FAILURE IN THE CENTER DRIVE SHAFT SUPPORT BEARING AND HAS SEEN THIS IN EVER CAYENNE HE HAS SERVICED. I ALSO LOOKED THIS UP ONLINE AND FOUND MANY COMPLAINTS AND SERVICE TECH'S TALKING ABOUT THIS FAILURE AROUND 70K-90K MILES FOR EVER PORSCHE CAYENNE AND VW TOUREG. I HOPE THERE IS SOME MANUFACTURER FINANCIAL SUPPORT FOR THIS OBVIOUS DEFECT WHICH SHOULD HAVE BEEN RECALLED A LONG TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426461September 20, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE RADIATOR PIPE WAS FRACTURED, CAUSING ANTI FREEZE TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ORIGINAL HOSE LINES WERE REPLACED WITH METAL LINES DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 75,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425928September 18, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE FACTORY PROGRAMMING OF THE COMPUTER AND SPEED CONTROL IS INCORRECT. PORSCHE STATES THAT THE VEHICLE IS OPERATING WITHIN CHARACTERISTICS AND SPECIFICATIONS [AND ACCORDING TO US LAW A VARIANCE OF UP TO 18% IS ALLOWED IN THE SPEEDOMETER.] HOWEVER, PORSCHE HAS TAKEN THE US LAW TO MEAN THAT IT IS ALLOWED TO INTENTIONALLY PROGRAM ITS COMPUTERS TO THE SAME SPECIFICATIONS AS ANALOG GAUGES. PORSCHE CANNOT DEMONSTRATE THAT THE INACCURACY IN THE SPEEDOMETER IS NOT EFFECTING THE HYBRID OPERATIONS OF THE VEHICLE. THE INACCURATE SPEED READING MAY ALSO CREATE INACCURATE ODOMETER READINGS. IN ADDITION THE VEHICLE HAS PROBLEMS WITH HARD BRAKING WHICH IS ESPECIALLY PRONOUNCED WHEN THE VEHICLE IS UNDER CRUISE CONTROL. AND IN CERTAIN INSTANCES THERE IS LAG ON ACCELERATION. PORSCHE HAS REFUSED TO REPROGRAM THE SPEEDOMETER CONTROLS TO ACTUAL SPEED. GIVEN THAT THE ONLY PROBLEMS ON THE VEHICLE ARE RELATED TO THE SPEED OF THE VEHICLE, IT SEEMS THAT PORSCHE SHOULD BE CAPABLE OF PROVIDING A SOLUTION BY REPROGRAMMING THE ONBOARD COMPUTERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423070September 2, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN ROLLING SLOWLY (<15MPH) 1-2 SECOND STALL/BOG AFTER PRESSING ACCELERATOR BEFORE CAR ACCELERATES, CREATING A MAJOR SAFETY ISSUE ESP WHEN MERGING WITH TRAFFIC, CHANGING LANES, ETC. *TR PORSCHE NORTH AMERICA DENIES THIS IS A PROBLEM AFTER INSPECTION AND SAYS ITS "PERFORMING TO SPECIFICATION". SEPARATELY, SEVERAL PORSCHE DEALERS HAVE VERBALLY ACKNOLWEDGED AND/OR CONFIRMED THIS ISSUE AND CALL IT A "FIRST YEAR" HYBRID MODEL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420958August 22, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT PIPE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413941July 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE S. THE CONTACT STATED THAT AN EXTREME GLARE WAS REFLECTING FROM THE DASHBOARD ONTO THE WINDSHIELD, OBSTRUCTING HIS VISION. THE DEALER OFFERED TO PLACE A BLANKET OVER THE DASHBOARD AND ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413499July 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, AN OVERHEATING INDICATOR LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN DIRECTLY TO AN INDEPENDENT REPAIR SHOP WHERE ENGINE COOLANT WAS ADDED TO THE VEHICLE. WHILE ADDING THE COOLANT, THE TECHNICIANS NOTICED THAT THE COOLANT WAS LEAKING OUT THROUGH ITS PLASTIC TUBING. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE PLASTIC TUBING FOR THE ENGINE COOLANT WAS BEING REPLACED WITH ALUMINUM TUBING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412012July 12, 2011
SUSPENSION:FRONT
THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE LEFT FRONT AIR SUSPENSION COLLAPSED WHILE DRIVING AT 20 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A FAULT OR DEFECTON TO THE FRONT LEFT SIDE SUSPENSION AIR BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY AND PORSCHE HAVE NO INTEREST IN HELPING. THE FAILURE MILEAGE WAS 60,000 AND WILL COST APPROX $4,000 TO REPLACE THROUGH A PORSCHE DEALERSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402881May 26, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT STATED WHILE DRIVING AT LOW AND HIGH SPEEDS THE VEHICLE LUNGED FORWARD. HE ALSO HEARD A LOUD NOISE IN THE ENGINE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE IGNITION COIL AND CYLINDER NUMBER 5 NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPAIRED; HOWEVER, IMMEDIATELY AFTER LEAVING THE DEALER THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND ADVISED HIM TO BRING THE VEHICLE BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401992May 18, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE FAILS TO ACCELERATE FROM A STOP INTERMITTENTLY. VEHICLE HESITATES/ BOGS DOWN FOR 5 TO 8 SECONDS BEFORE ACCELERATING REGARDLESS OF THE THROTTLE POSITION. THIS INTERMITTENT FAILURE HAS NOT BEEN IDENTIFIED OR REPLICATED BY THE DEALER NOR REPAIRED. IT IS A CRITICAL SAFETY ISSUE SINCE IT IMPAIRS THE DRIVERS ABILITY TO ENTER FLOWING TRAFFIC SAFELY. THE FAULT HAS OCCURRED 9 TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401458May 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT PIPE START TO FAIL FOR THE MODEL YEAR 2004-2006. THE MATERIAL FOR COOLANT PIPE WAS MADE OF PLASTIC AND IT RESULTED IN A DISINTEGRATION OF PIPE OVERTIME DUE TO TEMPERATURE CHANGES. PORSCHE TECHNICIANS IDENTIFIED THIS ISSUE AND PORSCHE ENGINEERS ALSO IDENTIFIED THIS ISSUE. THEY CAME UP WITH A REPLACEMENT PART WHICH IS MADE OF ALUMINUM TO MITIGATE DAMAGES TO THE ENGINE DUE TO SUDDEN FAILURE OF COOLANT PIPE. IF THE PIPE BUSTED, IT WILL CAUSE THE VEHICLE TO FAIL DURING OPERATION AND MAY RESULT IN A HAZARDOUS INCIDENT CAUSING ENVIRONMENTAL ISSUE AND POSSIBLY INJURY TO THE DRIVER AND ITS PASSENGER. IT IS HIGHLY RECOMMEND THAT PORSCHE TO RECALL THIS PRODUCT AND REPLACE IT FOR ALL DEFECT TO PREVENT FURTHER INCIDENT. ADDITIONALLY, THIS IS AN ENGINEERING FLAW SO THE COST TO REPAIR, REPLACE OR TO UPGRADE CANNOT BE THE OWNER RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401249May 17, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT INSTRUMENT PANEL WAS FAILING AND THE TURN SIGNALS AND SPEEDOMITOR WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY TOLD THE CONTACT THAT THE ENTIRE INSTRUMENT PANEL WOULD NEED TO BE REMOVED TO REPLACE A MICROCHIP AT A COST OF $2000. THE FAILURE MILEAGE WAS 76,621 AND THE CURRENT MILEAGE IS 76,668. UPDATED 09/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395125April 7, 2011
POWER TRAIN, POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. WHILE DRIVING APPROXIMATELY 50 MPH, A SEVERE VIBRATION OCCURRED ALONG WITH A SIMULTANEOUS BANGING SOUND OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE CENTER DRIVE SHAFT BEARING WAS FAULTY AND WOULD NEED TO BE REPLACED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE REPAIR. THE FAILURE MILEAGE WAS 50,800. UPDATED 5/24/11 *CN UPDATED 06/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393582March 29, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT STATED THAT THE ENGINE LIGHT WAS ILLUMINATED THEN THE VEHICLE STARTED TO LUNGE FORWARD WHEN THE CONTACT TRIED TO ACCELERATE, AND IT BECAME DIFFICULT TO SHIFT GEARS. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THERE WAS A MISFIRE ON THE ENGINE AND ONE OF ITS COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ARE CURRENTLY WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. UPDATED 05/04/11 *BF UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392347March 21, 2011
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. WHILE HAVING THE VEHICLE SERVICED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS TOLD THAT THE IGNITION SWITCH WAS NOT GENERATING THE CORRECT AMOUNT OF VOLTAGES. DUE TO THE IGNITION FAILURE, THE VEHICLE WAS NOT USING THE PROPER AMOUNT OF FUEL. THE CONTACT WAS ALSO TOLD THIS WAS A KNOWN FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THE ENTIRE DIGITAL DASHBOARD DISPLAY SYSTEM FAILED AND NO LONGER DISPLAYED ANY READINGS. THE VEHICLE WAS ALSO EXPERIENCING A FINAL FAILURE IN WHICH A VALVE BODY IN THE TRANSMISSION FAILED, CAUSING THE VEHICLE INTERMITTENTLY SURGE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD ALL THE FAILURES WERE KNOWN PROBLEMS YET THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 104,250. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379711January 31, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILURE. ORIGINAL PART HAS PLASTIC IMPELLER AND HIGH FAILURE RATE DEALER WII REPLACE WITH UPGRADED PART BUT NO REEMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379708January 31, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ORIGINAL ENGINE COOLING TUBES DEFECTIVE, PLASTIC COMPOSITION.CAN FAIL WITHOUT INDICATION CAUSING OVERHEATED ENGINE AT ANY TIME. REPLACEMENT PARTS ARE UPGRADED TO METAL. NO RECALL AND MAKER WILL NOT REEMBURSE DAMAGE OR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Porsche Cayenne