Porsche Cayenne Complaints

666 consumer complaints on file.

#11354915September 14, 2020
AIR BAGS
AIR BAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353049September 3, 2020
ENGINE
ENGINE ROUGH IDLING WHICH DEALER CANNOT DIAGNOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350359August 20, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
PORSCHE CAYENNE HAVE WATER DRAIN DESIGN ISSUE. WHEN RAINING OR WASH THE CAR, THE WATER DRAIN CLOG WILL MAKE WATER FLOOD THE INSIDE OF THE VEHICLES, AND DAMAGE THE WIRES UNDER THE DRIVER'S SIDE AND PASSENGER SIDE. THIS IS A COMMON ISSUE, PORSCHE KNOW THIS, BUT NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349020August 13, 2020
ENGINE
ENGINE STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340646July 21, 2020
EXTERIOR LIGHTING
MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340031July 17, 2020
POWER TRAIN
DOCUMENTING THIS COMMON TRANSFER CASE PROBLEM. FELT AND HEARD SHUTTER/NOISE AT SLOW SPEEDS WHEN DRIVING SLOW AND JERKY MOVEMENT UPON ACCELERATING. CAR HAD ONLY 40K MILES AND UNLUCKILY JUST PAST WARRANTY. REPLACED TRANSFER CASE FOR $4500 IN SEP 2018 AND NOW IN JUL 2020, ANOTHER 14K MILES LATER, I'M STARTING TO HEAR SIMILAR SYMPTOMS BREWING...NOT A GOOD SIGN. PORSCHE SHOULD GIVE REPLACEMENT TRANSFER CASE ANOTHER 4 YEARS WARRANTY INSTEAD OF JUST 1 YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338399July 9, 2020
POWER TRAIN
WHEN THE SHIFT GEAR IS MOVED FROM DRIVE MODE TO PARK MODE - I WAS HEAR REASONABLY LOUD CLICKING NOISE. SAME WAY MOVING FROM PARK TO NEUTRAL OR DRIVE THE SOUND REOCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338403July 9, 2020
ELECTRICAL SYSTEM
THE DASHBOARD LIGHTS ALL TURNS ON AND MESSAGE COMES UP INDICATING TO RESTART THE VEHICLE TO START. THIS HAPPENS WHEN THE CAR IS IN PARK GEAR TO UNLOAD SOMEONE AND WITHIN 2 MINS - 5 MINS THE ENGINE WILL STOP AND THE ABOVE MESSAGE APPEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337128July 2, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE OF THE VEHICLE EMANATING FROM THE DRIVER'S SIDE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337058July 1, 2020
ENGINE
THE ALUMINUM BOLTS ON THE TIMING COVER ARE BROKEN CAUSING AN OIL LEAK. IF THE ALL BOLTS ARE MADE OF ALUMINUM THEN WHAT ABOUT THE TRANSFER CASE? I'VE HEARD ABOUT NEAR ACCIDENTS BECAUSE OF BOLTS BREAKING EITHER BECAUSE OF THE MATERIAL DIFFERENCE BETWEEN THE BOLTS AND THE MAGNESIUM IN THE MOTOR. IT HAS OCCURRED ON OTHER MODELS OF PORSCHES. PORSCHE SHOULD RECALL AND FIX THE ALUMINUM BOLTS ON ALL PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331553June 29, 2020
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT UNLATCHES, EVEN WHEN IT APPEARS TO HAVE BEEN PROPERLY LATCHED AND I PULL ON IT TO CONFIRM THAT IT IS LATCHED. THIS HAPPENS WHETHER OR NOT THE VEHICLE IS IN MOTION. THIS IS HAPPENING CONSTANTLY, BUT I WILL FILL IN TODAY'S DATE BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330861June 25, 2020
UNKNOWN OR OTHER
ABOUT COUPLE/FEW WEEKS AGO UNABLE TO OPEN DRIVER SIDE DOOR EVEN WHEN UNLOCKED IN PARK POSITION AND WHEN CAR IS TURNED OFF. IT IS A KNOWN COMMON PROBLEM THAT HAVE BEEN POSTED ON YOUTUBE. IN AN EMERGENCY & ACCIDENT DRIVER IS UNABLE TO IMMEDIATELY ESCAPE/GET OUT OF VEHICLE BECAUSE DOOR WON'T OPEN EVEN WITH NUMEROUS TRIES FROM INSIDE & OUTSIDE OF VEHICLE. WE HAVE A YOUNG CHILD AND IN THE EVENT I NEED TO GET HER OUT IMMEDIATELY I AM UNABLE TO SINCE DRIVER SIDE DOOR WON'T OPEN. MY WIFE BEEN HAVING TO CRAWL OUT/ENTER FROM THE PASSENGER SIDE DOOR IN ORDER TO ENTER/EXIT CAR & GET OUR DAUGHTER OUT OF HER CAR SEAT. I'M TAKING CAR TO DEALER ON 6/26/2020 FOR REPAIRS BECAUSE WE FEEL UNSAFE ESPECIALLY WITH A YOUNG CHILD. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329783June 19, 2020
ENGINE
I HAVE A 2012 PORSCHE CAYENNE S HYBRID. IT IS SUFFERING FROM THE DEFECT DESCRIBED IN THIS RECALL CAMPAIGN: 17V36800. THE BOLTS THAT HOLD THE CAMSHAFT IN PLACE HAVE SHEARED OFF. PORSCHE IS REFUSING ANY TYPE OF CONSIDERATION BECAUSE THE VIN IS NOT IN THE RECALL LIST, BUT IT IS IN THE YEAR OF THE RECALL AND SUFFERS FROM THE ISSUE. I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE LOST POWER AND THE ENGINE STARTED KNOCKING. I WAS ABLE TO COAST TO THE SHOULDER. I HAD TO CALL MY WIFE AND HAVE IT TOWED. THE DEALER TOLD ME IT WOULD COST 14K+ TO REPAIR AND THEY WOULD NEED THE VEHICLE FOR A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328197June 10, 2020
POWER TRAIN
VERY DANGEROUS SITUATION WITH MY 2011 CAYENNE S -- JUST REPLACED TRANSFER CASE IN JULY 2017 (LESS THAN 3 YEARS AGO) DUE TO UNEXPECTED PAUSING/HESITATING WHEN ACCELERATING, AND NOW THE EXACT SAME PROBLEM OCCURRED AGAIN!!! SEARCHED ONLINE AND READ SIMILAR COMMENTS MADE BY OTHERS WITH THE SAME PROBLEM. PORSCHE HAS TO RECALL AND FIX THIS -- IT'S VERY DANGEROUS AND COULD BE LIFE-THREATENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326813June 1, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325912May 25, 2020
POWER TRAIN
MULTIPLE TRANSFER CASE FAILURES. FIRST AT 50K MILES (SLIPPING BETWEEN GEARS, FOLLOWED BY A SEVERE JOLT AS THE GEAR FINALLY CHANGED)'TRANSFER CASE WAS REPLACED AT MY EXPENSE ($7000K LATER). SECOND FAILURE OCCURRED LESS THAN 6 MONTHS LATER AT 55K MILES (SEVERE JOLT WHEN SHIFTING FROM 3RD TO 4TH GEAR)'TRANSFER CASE REPLACED UNDER PARTS WARRANTY. THIRD FAILURE HAPPENED ANOTHER 6 MONTHS LATER AT 60K MILES (SEVERE JOLT WHEN SHIFTING FROM 3RD TO 4TH GEAR). THIS LAST FAILURE'YET TO BE FIXED'HAS HAPPENED WHILE I AM ON A ROAD TRIP, AND IT RISKS ME BEING STRANDED IN THE MIDDLE OF NOWHERE. THIS ISSUE IS RAMPANT AMONG 958S. PORSCHE REALLY NEEDS TO STEP UP AND FIX THIS ISSUE. IT'S REPORTED RAMPANTLY ON FORUMS, WITH MANY OWNERS REPORTING MULTIPLE SUCCESSIVE FAILURES LIKE I HAVE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325380May 21, 2020
FUEL SYSTEM, GASOLINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V446000 (POWER TRAIN) AND 17V576000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324569May 14, 2020
POWER TRAIN
TRANSFER CASE WHILE DRIVING STARTED JERKING WHILE ON THE HIGHWAY.. IT HAS SLOWLY GOTTEN WORSE AND HAS BECOME DANGEROUS TO DRIVE AS I ALMOST HAVE GOT INTO A FEW ACCIDENTS DUE TO THE SURGE IN SUDDEN JERKS. TO THE POINT I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE IT IN FEAR OF SAFETY. I TOOK IT TO THE SHOP AND WAS TOLD IT NEEDS A NEW $5,000 TRANSFER CASE. A LOCAL PORSCHE SHOP TOLD ME THIS IS A KNOWN MANUFACTURER'S ISSUE AND VERY COMMON IN THESE CARS - DUE TO A KNOWN DEFECT IN THE TRANSFER CASE AND CAN BE DANGEROUS, BUT NO RECALL (KNOWN) SO FAR. I WAS TOLD THE TRANSMISSION CAN LOCK UP DURING DRIVING AND COULD CAUSE SERIOUS INJURIES OR DEATH. I AM NOW SCARED TO DRIVE IT. I HAVE A LUXURY VEHICLE THAT I AM PAYING INSURANCE ON OF WHICH I CAN'T DRIVE THAT IS USELESS SITTING IN MY GARAGE. THIS WAS MY 1ST PORSCHE AND SADLY MAY BE MY LAST IF THIS IS NOT RESOLVED. I HAVE READ TONS OF REPORTS ON FORUMS CITING THIS SAME PROBLEM. IF THIS IS SUCH A KNOWN HAZARD WHAT WILL IT TAKE TO HAVE PORSCE DO THE RIGHT THING AND RECALL & GET THIS FIXED? I PRAY THEY ARE NOT WAITING FOR A DEATH FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321883April 22, 2020
POWER TRAIN
THE TRANSFER CASE IS FAULTY. IT WAS REPLACED AT 26,000 MILES AND NOW IT IS ACTING THE SAME WAY AGAIN AT 48.000 MILES. I WAS ENTERING THE HWY AND THE CAR JUMPED FORWARD AND SUDDENLY LOST POWER BEFORE JUMPING INTO GEAR. THIS IS NOT SAFE CONSIDERING THERE WAS A CAR IN FRONT OF ME AND BEHIND. DID NOT CAUSE AN ACCIDENT BUT COULD HAVE. DEALER ADMITS THE TRANSFER CASE HAS BEEN A CONSTANT PROBLEM WITH 2011-2017 CAYENNE BUT REFUSES TO TOTALLY COVER REPLACEMENT. THIS IS MY SECOND ISSUE WITH THE TRANSFER CASE AND AFTER SOME LIGHT RESEARCH HAVE COME ACROSS MANY OWNERS WITH ANYWHERE BETWEEN 1 AND 4 REPLACEMENTS. PORSCHE WILL NOT COVER THE TOTAL COST OF THE REPAIR (APPROX. $6500). HOW CAN A COMPANY LIKE PORSCHE BE SO ARROGANT AS TO UNDERSTAND AND ACCEPT IT IS A FAULTY DESIGN BUT NOT MAKE RESTITUTION TO ITS LOYAL CUSTOMERS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319375March 26, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT STATED HE PARKED THE VEHICLE IN HIS DRIVE WAY WITHOUT THE EMERGENCY BREAK ENGAGED AND LEFT TO ENTER HIS RESIDENCE. THE CONTACT STATED WITHIN 2-3 MINUTES LATER, WHEN EXITING HIS RESIDENCE, THE VEHICLE INADVERTENTLY SHIFTED GEARS TO REVERSE AND ROLLED AWAY FROM HIS RESIDENCE. THE CONTACT STATED THE VEHICLE HIT TWO TREES, A FENCE, CONTINUED TO ROLL AWAY AND HIT A SECOND FENCE WHICH DETAINED THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATE NO ONE WAS INJURED. THE CONTACT STATED HE HAD TO BREAK THE REAR PASSENGER SIDE WINDOW TO ENTER AND TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR BODY DAMAGE REPAIRS. THE CONTACT STATE AT THAT MOMENT HE DID NOT CONTACT THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATES HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V446000 (POWER TRAIN) IN SEPTEMBER OF 2019. THE VEHICLE WAS TAKEN PORSCHE OF OMAHA (6625 L ST, OMAHA, NE 68117) WHERE THE RECALL REPAIRS WERE SERVICED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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