Porsche 911 Complaints (2002)

27 consumer complaints on file.

#10928575November 29, 2016
ENGINE
ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELDED AND/OR DRILLED AND PINNED TO KEEP THE ISSUE FROM HAPPENING AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795267November 21, 2015
ENGINE
FROM A STOP I ACCELERATED IN A STRAIGHT LINE ONTO A FREEWAY ON-RAMP. APPROXIMATELY 10 SECONDS LATER I NOTICED A SQUEALING SOUND FROM THE ENGINE BELTS. I LOOKED IN THE REAR VIEW MIRROR AND NOTICED A LARGE VOLUME OF STEAM COMING FROM THE REAR OF THE CAR. HAVING READ ABOUT OTHER PEOPLES EXPERIENCES WITH THIS ISSUE I IMMEDIATELY EXITED THE FREEWAY AS SOON AS I WAS ABLE, STOPPED THE CAR, AND TURNED IT OFF TO PREVENT FURTHER DAMAGE AS ALL COOLANT HAD EXITED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701030March 23, 2015
POWER TRAIN
THE CLUTCH SLAVE FAILED ON MY 911 TURBO AND HAD TO BE REPLACED WITH A GT2 SLAVE WHICH REMOVES THE HYDRAULIC ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683181February 13, 2015
ENGINE
I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558119January 2, 2014
ENGINE, FUEL SYSTEM, GASOLINE
THE CAR WAS BEING DRIVEN UNDER NORMAL CIRCUMSTANCES. I HAD CATASTROPHIC COOLANT FAILURE. A HOSE ON MY COOLANT SYSTEM POPPED OFF WHILE DRIVING CAUSING ALL OF THE COOLANT TO GUSH OUT OF THE BOTTOM OF THE CAR, THE CAR DID SLIP A BIT I WAS ABLE TO REGAIN CONTROL AND PULL TO THE SIDE OF THE ROAD. IT SOUNDS LIKE THIS ISSUE HAPPENS TO 911 TURBO'S OFTEN DUE TO THE FACT THAT 8 HOSES WERE ATTACHED ONLY WITH A GLUE THAT CAN GIVE OUT AT ANY TIME. MY LOCAL PORSCHE SHOP WANTS $3000 TO DROP THE MOTOR AND REPAIR/FIX THE 8 HOSES. FROM MY READING ONLINE THIS ISSUE HAPPENS OFTEN TO THIS MOTOR IN CARS FROM 2001-2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522635July 1, 2013
ENGINE
ON TWO SEPARATE OCCASIONS, THE COOLANT FITTINGS WHICH MOUNT IN THE CYLINDER HEAD POPPED OUT. THE FITTINGS ATTACH TO THE COOLANT HOSES. IN BOTH CASES THE EPOXY THAT HELD THE FITTINGS IN HAD FAILED. EACH TIME I WAS DRIVING AND COOLANT SPEWED ALL OVER THE INSIDE OF THE ENGINE BAY AND THEN SUBSEQUENTLY ONTO THE ROAD AS I WAS DRIVING. THE FIRST INCIDENT I WAS DRIVING ABOUT 50 MPH (10/19/11 - 52230 MILES ON THE ODOMETER). WHEN THIS FIRST FITTING POPPED OUT, SINCE IT WAS BEHIND THE ALTERNATOR, DAMAGED IT REQUIRING REPLACEMENT OF THE ALTERNATOR. I HAD TO PAY FOR THE ALTERNATOR AND EPOXIED THAT FITTING OUT. THE SECOND FITTING FAILED ON JUNE 14, 2012 WITH 56384 MILES ON THE ODOMETER. THIS TIME IT WAS IN A LOCATION THAT REQUIRED REMOVAL OF THE ENGINE. THE CIRCUMSTANCES WERE SIMILAR TO THE FIRST, AROUND 50 MPH AND COOLANT DUMPING OVER ALL OVER THE GROUND. SINCE THIS HAPPENED A SECOND TIME, THE SHOP I TOOK THE CAR TO REMOVED ALL 8 OF THE COOLANT FITTINGS IN THE ENGINE, REMOVED THE EPOXY, AND THEN WELDED THEM INTO PLACE. AFTER TWO OF THE FITTINGS POPPED OUT, I WAS NOT GOING TO TAKE ANY CHANCES OF ANOTHER FITTING POPPING OUT AND BEING LEFT STRANDED YET AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511813May 13, 2013
ENGINE
THERE WAS NO INCIDENT, BUT THERE IS A COOLANT SMELL WHICH REGULARLY HAPPENS AFTER A LONG DRIVE. MY MECHANIC TOLD ME THAT THIS IS BECAUSE THE COOLANT FITTINGS WEEP; I'VE FOUND MANY FORUM POSTS, AND WAS TOLD BY MY MECHANIC THAT THE LINES BURSTING AND/OR SPILLING IS COMMON IN 996 TURBOS ('01-'05). HE ADVISED ME THAT I SHOULD HAVE PREVENTIVE WELDS TO MAKE SURE THAT THE COOLANT LINES DO NOT UNSEAT AND SPILL ALL OF MY COOLANT. I WAS TOLD THAT IT COULD HAPPEN TOMORROW, OR COULD HAPPEN 50K MILES FROM NOW; EITHER WAY, I WOULD BE STRANDED WHEREVER I WAS. THE WORK TO COMPLETE THE PREVENTIVE MEASURE WAS QUOTED AROUND $5-6K, BUT I HAVE NOT HAD IT COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511586May 12, 2013
ENGINE
WAS TRAVELING ON FREE ENTRY RAMP, AND AS I ENTERED THE FREEWAY AND APPROXIMATELY 60 MPH, THE CAR EXHIBITED A BRIEF SHUDDER AT WHICH TIME THE CHECK ENGINE LIGHT APPEARED AND BEGAN TO BLINK. I NOTICED A VISIBLE WHITE CLOUD OF SMOKE BEHIND THE CAR. THE CHECK ENGINE LIGHT BLINKED FOR APPROXIMATELY 10-15 SECONDS AND THEN REMAINED OFF. I ALSO NOTICED THE TEMPERATURE GAUGE ROSE ABOVE 180F, WHICH IS THE APPROXIMATE OPERATING TEMPERATURE PER THE TEMPERATURE GAUGE. THE GAUGE HELD SLIGHTLY ABOVE 180F (~5 MM PAST 180F) FOR THE DURATION OF THE DRIVE, ! 5 MILES BEFORE I STOPPED THE CAR AT MY NEXT DESTINATION POINT. UPON TURNING THE IGNITION OFF AND EXITING THE CAR THERE WAS A DISTINCT ANTIFREEZE SMELL. THE CAR WAS OFF FOR APPROXIMATELY 10 MINUTES AND WHEN I RETURNED TO THE CAR THERE WAS A PUDDLE OF ANTIFREEZE DIRECTLY BELOW THE CAR JUST INSIDE THE REAR DRIVER SIDE TIRE. I ESTIMATE APPROXIMATELY 1-2 PINTS OF FLUID. UPON DRIVING THE CAR TO MY FINAL DESTINATION (PERSONAL RESIDENCE) THE TEMPERATURE GAUGE REMAINED ABOVE 180F (! 5-10 MM). DURING THIS SHORT DRIVE, ~ 5 MILES, I TURNED THE CAR'S INTERIOR HEAT TO MAXIMUM TO HELP REMOVE HEAT FROM THE ENGINE. UPON TURNING THE OFF THE IGNITION THE CAR CONTINUED TO LEAK ANTIFREEZE. UPON FURTHER INSPECTION THE ANTIFREEZE APPEARED TO BE LEAKING AT THE CONNECTION TO THE WATER PUMP, ON THE BOTTOM OF THE CAR JUST BEHIND THE EXHAUST, ON THE DRIVER SIDE OF THE CAR. IT IS POSSIBLE IT WAS LEAKING FROM OTHER LOCATIONS BUT I COULD NOT MAKE THIS DETERMINATION WITHOUT PUTTING THE CAR ONTO A LIFT. THE CAR CONTINUED TO LEAK COOLANT AT A SMALL RATE, ESTIMATED TO BE 20-30 DRIPS PER MINUTES. THIS DRIP RATE REMAINED CONSISTENT. THE CAR WILL BE TAKE TO AN INDEPENDENT PORSCHE SERVICE SHOP FOR FURTHER INSPECTION. I AM AWARE THIS IS AN ISSUE ON MANY PORSCHE 911 MODEL CARS AND AM AWARE THE NHTSA MAY BE INVESTIGATING THIS ISSUE FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510421May 2, 2013
ENGINE
I OWN A 2002 911 CARRERA TURBO, WHICH HAS A WELL-KNOW AND DOCUMENTED DESIGN DEFECT IN THE ENGINE (GT1 MOTOR). IT IS KNOW AS THE COOLANT-PIPE FAILURE ISSUE. WHILE MY CAR HAS NOT YET SUFFERED A FAILURE, THERE IS A REASONABLE PROBABILITY THAT THE COOLANT PIPES MAY FAIL DURING REGULAR USE, CAUSING A SUBSTANTIAL LIKELIHOOD OF PROPERTY DAMAGE AND PERSONAL INJURY TO MYSELF AND OTHERS UTILIZING THE PUBLIC RIGHT-OF-WAY. IT IS A CLEAR SAFETY ISSUE THAT MUST BE ADDRESSED BY WAY OF RECALL AND REPAIR. THERE IS A KNOWN SOLUTION TO THE PROBLEM. HERE IS A HYPERLINK TO ONE OF THE SOURCES OF INFORMATION FOR THIS ISSUE. HTTP://FORUMS.RENNLIST.COM/RENNFORUMS/997-GT2-GT3-FORUM/613440-GT1-COOLANT-PIPE-PREVENTION-FIX-ON-2011-GT3RS-SHARK-WERKS.HTML THE MANUFACTURER SHOULD BE REQUIRED BY THE NHTSA TO RECALL AND REPAIR ALL VEHICLES WITH THIS KNOWN DEFECT. THE COST OF REPAIR AND THE SAFETY OF THE GENERAL PUBLIC SHOULD NOT BE BORNE BY THE INDIVIDUAL CAR OWNER. ALSO, HERE'S A VIDEO SHOWING HOW THE TUBE COMES APART: HTTP://WWW.YOUTUBE.COM/WATCH?V=RH56CKZC-QE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510206May 1, 2013
ENGINE
CATASTROPHIC LOSS OF COOLANT DUE TO COOLANT FITTINGS POPPING OUT. LOW SPEED, STRAIGHT LINE DRIVING AT THE TIME SO THERE WAS NO EXCURSION, HOWEVER REAR TIRES WERE SERIOUSLY WETTED AND IF I HAD BEEN IN DIFFERENT CIRCUMSTANCES IT COULD HAVE CAUSED VEHICLE/PROPERTY DAMAGE AND/OR PERSONAL INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510189April 30, 2013
ENGINE
OVER TIME I NOTICED A COOLANT SMELL FROM THE CAR WHENEVER I WOULD DRIVE IT WITH THE WINDOWS DOWN, ESPECIALLY WHEN THE CAR WAS IN STOP AND GO TRAFFIC. I THEN NOTICED A SMALL PUDDLE OF FLUID UNDER THE ENGINE AFTER THE CAR WAS PARKED. I TOOK THE CAR TO THE SERVICE AND WAS TOLD THE COOLANT PIPE ON THE ENGINE WAS LOOSE AND COOLANT WAS BEGINNING TO DRIP FROM THE JUNCTION WHERE THE PIPE ATTACHES TO THE ENGINE BLOCK. AFTER SOME INTERNET RESEARCH, I LEARNED THAT THE COOLANT PIPES ARE GLUED INTO THE ENGINE BLOCK AND OVER TIME THERE IS A TENDENCY FOR THE GLUE TO DETERIORATE AND THE PIPES TO COME LOOSE IN TURN CAUSING A MAJOR COOLANT LEAK IN THE AREA OF THE ENGINE AND REAR TIRES. IF COOLANT WERE TO LEAK ONTO THE REAR TIRES, THIS COULD CAUSE A MAJOR ACCIDENT DUE TO LOSS OF TRACTION OF THE REAR TIRES LEADING TO LOSS OF CONTROL OF THE VEHICLE. I ELECTED TO HAVE THE ENGINE REMOVED AND ALL 8 THE COOLANT PIPES PERMANENTLY WELDED INSTEAD OF GLUED AS THIS IS THE ONLY PERMANENT AND SAFE SOLUTION. I AM APPALLED THAT PORSCHE WOULD CHOOSE TO GLUE COOLANT FITTING ON THE ENGINE WHEN A FAILURE COULD CAUSE AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509443April 24, 2013
ENGINE
AFTER A ROUTINE DRIVE AFTER AN OIL CHANGE SERVICE A LARGE AMOUNT OF COOLANT SPILLED OUT FROM UNDERNEATH THE REAR OF THE VEHICLE. UNDER CLOSER EXAMINATION OF THE VEHICLE FOUND LOOSE/BROKEN COOLANT FITTINGS FROM BEHIND THE ALTERNATOR AND SOMEWHERE IN THE BACK OF THE ENGINE BAY. ENGINE WILL HAVE TO BE REMOVED TO PINPOINT THE SOURCE OF ADDITIONAL LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509344April 23, 2013
ENGINE
COOLANT LINE BECAME SEPARATED AND DUMPED COOLANT ALL OVER THE HIGHWAY CAUSING VERY SLICK ROAD CONDITIONS. THIS WAS ON A LONG HIGHWAY ROAD TRIP WITH THE ENGINE VERY WARMED UP AND WORKING. FAILING COOLANT LINES THAT DUMP ARE VERY DANGEROUS TO THOSE BEHIND THE VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508991April 21, 2013
ENGINE
GLUED IN COOLANT HOSES CAME OUT DUMPING ALL THE COOLANT FROM THE CAR IN A VERY SHORT PERIOD OF TIME. SINCE THIS IS A REAR ENGINED CAR, IT SPRAYED THE REAR TIRES CAUSING A DANGEROUS SITUATION AS LOSS OF TRACTION COULD HAVE CAUSED A SERIOUS ACCIDENT/FATALITY IF GOING INTO A CURVE OR OTHER CONDITIONS. THIS IS A KNOWN CONDITION WITH PORSCHE AND THEY HAVE REFUSED TO ADDRESS THIS SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508886April 19, 2013
ENGINE
DRIVING THE CAR AT MODERATE HIGHWAY SPEEDS, THE COOLANT WARNING LIGHT CAME ON. I PULLED OFF OF THE HIGHWAY AS SOON AS IT WAS SAFE, ABOUT 1 MILE AFTER THE WARNING LIGHT. AS I SLOWED THE VEHICLE, I NOTICED A LARGE AMOUNT OF SMOKE COMING FROM THE REAR OF THE CAR. AFTER STOPPING AND INSPECTING THE CAR, THE REAR OF THE VEHICLE WAS COVERED IN A FILM OF COOLANT. THE CAR WAS TOWED TO THE NEAREST PORSCHE DEALER, AT WHICH THE PROBLEM WAS DIAGNOSED. RATHER THAN HAVE THE CAR SERVICED AT THE DEALER, I HAD THE VEHICLE SHIPPED BACK HOME TO BE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE WAS A COOLANT FITTING THAT WAS GLUED INTO THE WATER PUMP HOUSING. THE GLUE HAD FAILED CAUSING THE FITTING TO COME OUT OF THE HOUSING AND DUMPING ALL OF THE COOLANT IN A FEW SECONDS. THE TOTAL COST OF THE REPAIR WAS $2,779.21. AFTER THE CAR WAS REPAIRED, I RESEARCHED THE FAILURE TO FIND THAT IT WAS A RATHER COMMON OCCURRENCE. IN SEPTEMBER OF 2012, WHILE THE CAR WAS IN FOR UNRELATED SERVICE, I DECIDED TO HAVE THE REMAINING FITTINGS REPAIRED PREEMPTIVELY AT AN ADDITIONAL COST OF APPROXIMATELY $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486739December 2, 2012
ENGINE
DISCOVERED NUMEROUS PORSCHE CARS WITH GT1 BLOCK ENGINE PRE 2010 THAT ARE WATER COOLED HAVE COOLANT FITTINGS THAT ARE KNOWN TO FAIL DUE TO A GLUE THAT IS NOT HOLDING UP. AS SUCH, DRIVING CAN SUDDENLY RELEASE COOLANT ON THE GROUND CAUSING THE CAR AND THOSE CARS FOLLOWING IT TO CRASH WITHOUT ANY WARNING. THIS AFFECTS 996 AND 997 TURBOS AND GT3 VARIANTS. THE TOPIC IS DESCRIBED ON RENNLIST.COM, RENNTRACK.COM, AND A VENDOR ACTUALLY ADVERTISES A FIX (SHARKWERKS.COM). ONE GROUP OF PORSCHE DRIVING CLUB USERS WILL NOT LET CARS WITHOUT THIS BEING MITIGATED TO PARTICIPATE IN GROUP EVENTS DUE TO SAFETY CONCERNS BASED ON A BIG CRASH IN 2012 AT THE MIDOHIO TRACK (MAY BE 2011). NON TRACK, STREET CRASHES AND INCIDENTS ARE DOCUMENTS ON THE INTERNET. THIS GROUP OF CARS IS A HUGE RISK TO ALL OTHERS ON THE ROAD IN ADDITION TO THEMSELVES. SOMEONE IS GOING TO GET KILLED AND IT SEEMS TO BE ACCELERATING IN FREQUENCY. A REGISTRY OF CARS WITH THE PROBLEM AND INFORMATION CAN BE FOUND VIA THIS LINK: HTTP://FORUMS.RENNLIST.COM/RENNFORUMS/SHOWTHREAD.PHP?T=592328&REFERRERID=40465. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482460October 27, 2012
ENGINE, POWER TRAIN
INTERMEDIATE SHAFT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469113August 3, 2012
ENGINE
INTERMEDIATE SHAFT BEARING FAILED, CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF ALL ENGINE OIL ON THE ROADWAY. LUCKILY, THE CAR WAS STOPPED AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339683June 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 PORSCHE 911 CARRERA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THERE WAS A LOUD, ABNORMAL BANG. THE CONTACT EXITED THE VEHICLE AND FOUND A LARGE OIL SPILL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE ENGINE AND TRANSMISSION WERE TAKEN APART TO LOCATE THE FAILURE. THE DEALER ADVISED THE INTERMEDIATE MAIN SHAFT (IMF) HAD COLLAPSED AND EXPLODED, KILLING THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324727April 9, 2010
AIR BAGS
ERRONEOUS AIRBAG FAILURE ERROR CODE DETECTED. AIRBAG FAILURE LIGHT ON DASH AND AIRBAG FAILURE TEXT ALSO APPEARS ON DASH. PORSCHE DEALER REPORTS THAT THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BY PORSCHE CARS OF NORTH AMERICA TO FIX THIS PROBLEM. THE FIX INVOLVES RE-WIRING THE GROUND SYSTEM AND REPLACING THE SEAT BELT CLASPS. DEALER INDICATES THAT THIS WOULD COST ME $850 TO HAVE THIS REPAIR WORK DONE. DEALER RESET THE ERROR CODE BUT IT RE-APPEARED THE FOLLOWING DAY INDICATING A PROBLEM WITH THE PASSENGER SEAT BELT. PORSCHE SHOULD FIX THIS ADMITTED DEFECT FOR FREE AND ISSUE A RECALL AS THIS IS DEFINITELY A SAFETY HAZARD. IGNORING THE FALSE FAILURE INDICATION MAY VERY WELL MASK MORE SERIOUS UNDERLYING ERROR CONDITIONS WITH THE AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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