Nissan Xterra Complaints
3,099 consumer complaints on file.
- #10522132June 27, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
ABOUT 61K MILES THE TRANSMISSION FELT LIKE IT WAS DRAGGING WHILE I WAS TRAVELING AT HIGHWAY SPEED. WHEN I GOT HOME I TOOK IT TO THE SHOP. THE LOCAL SHOP DROPPED THE PAN AND SAID THE FLUID WAS OK. THE DRAGGING DIDN'T COME BACK AFTER A FLUID CHANGE. HOWEVER, LATER ON, AT HIGHWAY I OCCASIONALLY FELT A VIBRATION THAT STOPPED WHEN I TOOK MY FOOT OFF THE GAS. I LATER GOT NOTICE OF AN EXTENDED RADIATOR WARRANTY TO 80K MILES, BUT IT DIDN'T SAY ANYTHING ABOUT A TRANSMISSION PROBLEM. THE ANTIFREEZE NEVER LOOKED LOW WHEN I CHECKED THE RADIATOR, THERE WAS NOTHING IN THE DRIVEWAY, SO I PUT THE STICKER FROM THE MAIL FROM NISSAN ON THE MANUAL AND PUT IT BACK IN THE GLOVE COMPARTMENT. ON SATURDAY 6/8/2013 SERVICE ENGINE LIGHT CAME ON. AT THAT TIME THE CAR SEEMED TO ?DRAG?. IT SEEMED TO NEED TO REV AT HIGHER RPM THAN USUAL TO GET GOING. AT ONE POINT IN STOP AND GO TRAFFIC IT WOULDN'T MOVE FORWARD FOR A MINUTE, AND I HIT ALMOST 4000 RPM BEFORE IT MOVED FORWARD, VERY SLUGGISHLY. I TOOK IT TO THE SHOP THE NEXT DAY, THEY TOLD ME TO SEE A TRANSMISSION SHOP, SINCE A CODE "1754" CAME UP, INDICATING A DEFECTIVE CONTROL UNIT WITHIN THE TRANSMISSION. THE TRANSMISSION SHOP TOLD ME I NEEDED A RADIATOR, CONTROL UNIT, SINCE THE DEFECTIVE RADIATOR HAD CONTAMINATED THE TRANSMISSION WITH ANTIFREEZE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522155June 27, 2013ENGINE, ENGINE AND ENGINE COOLING
I HAVE EXPERIENCE WHAT MANY OTHER OWNERS OF A NISSAN XTERRA HAVE EXPERIENCED WITH A DEFECTIVE RADIATOR. A LEAK IN THE RADIATOR HAS ALLOWED COOLANT TO MIX WITH AND CONTAMINATE THE AUTOMATIC TRANSMISSION FLUID, RESULTING IN DAMAGED INTERNAL TRANSMISSION COMPONENTS AND A DAMAGED INTERNAL TRANSMISSION COMPUTER. IN LESS THAN A WEEK SINCE NOTICING LOSS OF POWER IN MY VEHICLE IT BECAME INOPERABLE. DUE TO THE HIGH NUMBER OF THESE INCIDENTS INVOLVING THE NISSAN XTERRA TRANSMISSION PARTS HAVE BECOME IMPOSSIBLE TO FIND TO REBUILD THE TRANSMISSION. AS A RESULT THEY ONLY RECOURSE TO RESOLVE THIS PROBLEM IS A COSTLY $6000 REPLACEMENT OF THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521725June 25, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
IN DECEMBER 2012 THE COOLANT IN MY RADIATOR BAGAN LEAKNIG INTO MY TRANSMISSION, WHICH I HAD FIXED IN APRIL 2013. NOW IN JUNE 2013 ALL THE COOLANT AND TRANSMISSION FRLUID HAS LEAKED OUT AND LEAVING ME WITH NO CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521742June 25, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
VEHICLE SHUDDER LIKE ROLLING OVER RUMBLE STRIP. PROBLEM IS RELATED TO MANUFACTURE DEFECT WITH RADIATOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521596June 25, 2013POWER TRAIN
VEHICLE MAINTAINED METICULOUSLY. FLUIDS CHANGED REGULARLY. DROVE MAINLY HIGHWAY MILES IN THE WINTER. AT FIRST IT BEGAN HAVING TROUBLE STARTING. THEN WOULDN'T START AT ALL. NOT A CLICK, NOT A CRANK. THEN TOOK IT TO LOCAL SHOP WITH GOOD REPUTATION. HAD IT FOR 7.5 WEEKS BEFORE IT WAS 'FIXED.' DROVE IT FOR THE FIRST TIME IN 8 WEEKS & TRANSMISSION WAS THUMPING HARD AS IT UP-SHIFTED & SEEMED NOT TO KEEP UP ON DOWN SHIFT. UPON INITIAL LIGHT ACCELERATION TRANNY/GEARS BEGAN TO SLIP MAKING A LOUD/HARSH VIBRATING/SHUTTERING SOUND & FEEL. TOOK IT HOME IMMEDIATELY. WHEN I CHECKED RADIATOR THE DREADED GREY SLUDGE POURED OUT. NISSAN HAS HORRENDOUS CUSTOMER SERVICE. I'M TOLD I NEED A RADIATOR & A NEW TRANSMISSION. TOTALING OVER $6100! NISSAN NEEDS TO FOR ONCE DO THE RIGHT THING & DO A FULL RECALL. THIS IS MY SECOND XTERRA. I HAD A 2005 AS WELL. I ALSO OWNED A 2005 MAXIMA. THAT'S BRAND LOYALTY BUT I ALSO USED TO MAKE $200,000/YR, LIVE IN MY DREAM HOME, ETC...THRU DIVORCE & ILLNESS I'M HOMELESS JUST TRYING TO SURVIVE. I HAD PLANNED TO SELL THE XTERRA & BUY AN INEXPENSIVE FUEL EFFICIENT CAR SO I COULD BANK THE BALANCE & BEGIN TRYING TO SAVE AGAIN. I HAVE NO VEHICLE NOW OR $6100 FOR REPAIRS THAT R OBVIOUSLY DUE TO A DESIGN FLAW OR FLAWS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521606June 25, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
STARTED VEHICLE AND BEGAN TO DRIVE WHEN THE VEHICLE APPEARED TO HAVE NO POWER. CONTINUED AROUND THE BLOCK TO RETURN HOME AND REALIZED THAT THE VEHICLE WAS NOT SHIFTING GEARS. IT APPEARED TO BE STUCK IN 2ND GEAR AND WOULD NOT SHIFT UP OR DOWN. SHUT VEHICLE DOWN AND TRIED AGAIN BELIEVING THAT PERHAPS "SOMETHING WAS STUCK" WITH THE SAME RESULTS. THE VEHICLE WAS TOWED TO A TRANSMISSION MECHANIC WHO DIAGNOSED THE PROBLEM AS GLYCOL CONTAMINATION IN THE TRANSMISSION REQUIRING AN ENTIRE REBUILD OF THE TRANSMISSION. UPON RESEARCH OF THE INTERNET, I HAVE DISCOVERED THAT THIS IS A KNOWN PROBLEM TO NISSAN WITH THE 2005 XTERRAS AND OTHER NISSAN VEHICLES. WHILE IT IS ACCURATE THAT NISSAN DID OFFER TO EXTEND THE WARRANTY FOR THE RADIATOR (THE KNOWN SOURCE OF THE PROBLEM) THEY DID SO WITHOUT EXPLAINING THE FULL EXTENT OF THE PROBLEM OR KNOWN POSSIBLE CATASTROPHIC EVENTS IF THE RADIATOR LEAKED. THE RESULTING EVENTS OF A LEAKING RADIATOR IS A DAMAGED TRANSMISSION REQUIRING A FULL REBUILD DUE TO THE GLYCOL CONTAMINATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521221June 22, 2013FUEL SYSTEM, GASOLINE
I FILLED UP MY GAS TANK AND WHEN I LEFT, I NOTICED THE "SERVICE ENGINE SOON" LIGHT AND THAT MY GAS GAGE WAS IN EMPTY RIGHT AFTER FILLING UP. AFTER A LITTLE WHILE THE SERVICE LIGHT WOULD GO OFF AND THE GAS GAGE SEEMED TO BE WORKING AGAIN. I DID A LITTLE WEB RESEARCH AND FOUND MANY OTHER OWNERS ARE SEEING THE SAME ISSUE. I'M WILLING TO LIVE WITH USING MY TRIP GAGE BECAUSE THE COST TO FIX IS TOO MUCH FOR A KNOWN ISSUE. LOVE MY XTERRA JUST HATE THIS ISSUE. WHAT I HAVE FOUND IS THAT THE FEDERAL MANDATE ON ETHANOL MIXED GAS CORRODES THE CENSURE IS FROM ONE PERSON THOUGHTS. ALSO FOUND THAT IF YOU TAKE IT IN, THE CODE WILL SAY, P0463 WHICH MEANS YOU FUEL SENDER UNIT SENSOR IS OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520860June 20, 2013ENGINE AND ENGINE COOLING, POWER TRAIN
ENGINE AND ENGINE COOLING PROBLEM ON THE 2007 NISSAN XTERRA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520597June 19, 2013ENGINE, POWER TRAIN
ABOUT TWO WEEKS AGO MY CAR WOULD NOT REVERSE AND WENT INTO NEUTRAL WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. I TOOK MY CAR TO A NISSAN DEALERSHIP/SERVICE CENTER AND THE PERSON KNEW EXACTLY WHAT WAS WRONG WITH MY CAR. APPARENTLY IT IS VERY COMMON FOR 2005-2010 NISSAN VEHICLES TO HAVE A "FAULTY ENGINE DESIGN" THE SERVICE MAN SAID. THE PROBLEM AS IT WAS EXPLAINED TO ME IS THAT THE RADIATOR FLUID STARTS TO LEAK INTO THE TRANSMISSION AND RUINS BOTH PARTS. MY CAR WAS BOUGHT 2 YEARS AGO FOR $14,000, THE COST TO REPLACE THE RADIATOR AND TRANSMISSION IS $8,000. FOR MYSELF AND I AM SURE FOR MANY, THIS IS NOT AN AFFORDABLE AMOUNT. AFTER RESEARCHING ONLINE AND READING THE NUMEROUS COMPLAINTS, I AM SURPRISED THAT NO ONE HAS HELD NISSAN ACCOUNTABLE AND THAT NO RECALL HAS BEEN ISSUED. I AM NOT SURE HOW MANY COMPLAINT ARE NECESSARY FOR THIS TO MOVE FORWARD. UNFORTUNATELY I HAVE A FEELING THAT PEOPLE NEED TO DIE BEFORE SOMETHING IS DONE. I HOPE THIS IS NOT THE CASE AND FEEL LIKE NISSAN IS SELLING LEMONS TO THEIR UNSUSPECTING CONSUMERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520349June 18, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
WAS ON THE HIGHWAY GOING DOWN HILL MIND I ASS WHEN MY 2007 NISSAN XTERRA BEGAN TO DOWN SHIFT MY ITS SELF. I CAN JUST IMAGINE IF I WOULD HAVE TOTAL TRANNY FAILURE AND CAUSED AN ACCIDENT. AFTER DOING SOME SEARCH AND ASKING AROUND I WAS TOLD THAT IT MAY BE MY TRANSMISSION. I THEN TOOK IT TO A LOCAL TRANSMISSION SHOP WHERE THEY TOLD ME THAT MY RADIATOR WOULD HAVE TO BE REPLACED AND THERE WAS COOLANT LEAKING INTO MY TRANSMISSION THAT IS CREATING WATER DAMAGE. IT'S NOT THE CONSUMER'S PROBLEM THAT THEY INSTALLED FAULTY COMPONENTS IN THEIR CARS AND TRUCKS. THERE SHOULD BE A RECALL FOR THIS ITEM. NOW I'M FORCED TO PAY FOR A RADIATOR AND FOR THE TRANNY TO BE REBUILD PLUS RENTAL CAR PRICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520393June 18, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2005 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE ATTEMPTED TO ACCELERATE BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520055June 17, 2013POWER TRAIN
I FIRST NOTICED MY CLUTCH START TO SLIP UPON LEAVING A STOP SIGN. 15 MILES LATER I WAS STRANDED ON THE SIDE OF THE ROAD WITH NO GEARS. MY CLUTCH HAD GONE OUT ON A BRAND NEW XTERRA WITH 1800 MILES ON IT. IT WAS TOWED TO THE CONCORD, CA NISSAN DEALER WHERE I PURCHASED IT. I WAS BADGERED ON ABUSING THE CAR SINCE IT HAD SOME MUD ON THE TIRES AND THEY INSISTED I DID NOT NO HOW TO DRIVE MANUAL. I HAD TO REPLACE THE CLUTCH AND "BLUED" FLYWHEEL SINCE THEY DID NOT COVER IT WITH THE WARRANTY. THEY SAID THIS WAS THE WORST FLYWHEEL THE SHOP HAS SEEN. HERE I AM WITH 22,000 MILES ON THE CAR AND THE CLUTCH IS SEVERELY SLIPPING AGAIN. I WILL BRING MY CAR IN TO NISSAN TOMORROW. I BOUGHT A NISSAN BECAUSE I EXPECTED HIGH RELIABILITY STANDARDS BUT I WAS WRONG. THIS IS THE LAST NISSAN I WILL BUY AND I WILL CERTAINLY PASS ON THE WORD TO MY FRIENDS. THERE HAVE BEEN LOTS OF PEOPLE WITH THE SAME PROBLEMS SO I AM NOT THE ONLY ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520030June 16, 2013POWER TRAIN, FUEL SYSTEM, GASOLINE
WE HAVE RECENTLY BEGAN TO NOTICE THE HEAT - THIS PAST WINTER DID NOT WANT TO BLOW WARM/HOT AIR UNLESS WE WERE STOPPED IN TRYING TO DIAGNOSE THE PROBLEM, WE FOUND RED/FOAMING TRANSMISSION FLUID IN OUR RADIATOR-WHAT A SURPRISE AFTER DRAINING AND FLUSHING THE RADIATOR SYSTEM AND THE FACT WE DID NOT NEED THE HEATER ANY FURTHER THOUGHT WE MAYBE JUST HAD A FLUKE THING HAPPEN. NOW IN DRIVING OUR XTERRA IT HAS ALL OF A SUDDEN DEVELOPED A TRANSMISSION PROBLEM THAT ENDANGERS ANYONE WHO DRIVES IT. IT STARTS OUR RUNNING SMOOTH AND THEN OUT OF NO WHERE HAS NO MOVEMENT AND THEN IN AN INSTANT WILL LUNGE. WE HAVE BEEN ON THE INTERSTATE AND HAD THIS SCENARIO HAPPEN IN TRAFFIC - TALK ABOUT SCARY WHEN ANOTHER VEHICLE ALL OF SUDDEN IS IN YOUR BACK WINDOW AND NOW ON YOUR BUMPER..IT HAS CAUSED US TO BE FEARFUL WE WERE GOING TO BE THE CAUSE OF A MAJOR ACCIDENT MORE THAN ONCE. WE HAVE A 6 YEAR OLD THAT IS WITH US ALL THE TIME AND I CAN TELL YOU THAT WE ARE AFRAID TO PUT HIM IN THIS VEHICLE AND GO ANYWHERE. WE ARE A TWO INCOME FAMILY LIVING FROM PAYCHECK TO PAYCHECK AND DO NOT KNOW WHERE OR HOW WE ARE GOING TO GET THE MONEY FOR REPAIRS. NISSAN DENIES THERE IS A PROBLEM BUT REST ASSURED, IF WE ARE IN A WRECK BECAUSE OF THIS ISSUE THERE WILL BE A LAWSUIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519946June 15, 2013SUSPENSION
MY XTERRA WAS SITTING IN MY DRIVEWAY ON THURSDAY JUNE 13TH AND AT 2 AM MY ROOMMATES COME KNOCKING ON MY DOOR SAYING MY FRONT END OF MY CAR FELL. I GOT UP AND LOOKED AND SURE ENOUGH IT HAD DROPPED. HAD IT TOWED TO A MECHANIC SHOP AND THEY SAID BOTH TORSION BARS WERE BROKE. I HAD TO TAKE IT TO THE DEALER TO GET IT FIXED BECAUSE THEY WOULD NOT TOUCH IT. NO CAN BELIEVE THAT I WAS NOT DRIVING IT WHEN THIS HAPPENED, MY XTERRA HAD BEEN SITTING FOR 7 HOURS WHEN THIS HAPPENED. IT IS HARD TO BELIEVE BOTH BROKE AT THE SAME TIME AND WHILE IT WAS SITTING IN THE DRIVEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519347June 11, 2013POWER TRAIN
THE 2005 NISSAN XTERRA WITH AN AUTOMATIC TRANSMISSION WAS DRIVING FINE, THEN SUDDENLY JERKED INTO FOUR WHEEL DRIVE LOW. THE VEHICLE WOULD BARELY MOVE AND THE RPM GAUGE WOULD RISE, BUT WOULD NOT CHANGE GEARS. THE OIL PRESSURE ALSO DROPPED DRASTICALLY. NOW, THIS HAS BEEN OCCURRING FOR THE PAST TWO WEEKS, WITH THE VEHICLE RUNNING WELL SPORADICALLY AND INCONSISTENTLY. HOWEVER, THE TRANSMISSION IS NO LONGER JERKING INTO FOUR WHEEL LOW (OR THE INDICATOR LIGHTS AREN'T SHOWING THAT IT DOES). AT TIMES, THE XTERRA WILL NOT EVEN MOVE OR GO INTO GEAR, BUT THE RPM GAUGE WILL RISE. I HAVE TAKEN THE XTERRA TO TWO DIFFERENT GARAGES AND BOTH HAVE INFORMED ME THAT I NOT ONLY NEED A NEW TRANSMISSION, BUT A RADIATOR AS WELL. THE ESTIMATES THAT I HAVE RECEIVED RANGE FROM $3,500 TO $5000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515936June 10, 2013VEHICLE SPEED CONTROL, POWER TRAIN
THE CAR WHO WAS BEHIND ME ALMOST GOT ME BECAUSE ALL OF THE SUDDEN MY CAR SPEED LOWER DRAMATICALLY, I TOOK IT TO THE NISSAN AND LEFT IT THERE, THEY CALL ME AND TOLL ME IS A PROBLEM WITH THE TRANSMISSION AND EVERYTHING WAS GOING TO COST ME REPAIR IT $7,500 WITH LABOR AND PARTS, THEY HAVE THE GODS TO TELL ME THAT IS BETTER TO SELL IT BECAUSE THE CAR IS NOT WORTH FIXING IT, THAT CAR COST ME $37,000 BRAND NEW TO AT LEAST HAVE IT FOR 10 YEARS I BEEN CHANGING THE OIL FREQUENTLY SO I HAVE NO PROBLEMS, BUT NISSAN IS ONE OF THE WORSE CAR EVER SOLD, MY FRIEND HAD AN 2004 ALTIMA AND AFTER 5 YEARS EVERYTHING WAS FAILING ON THAT CAR WORSE THAN MY X TERRA, I SWEAR I WILL NEVER BUY NISSAN AGAIN IS BAD INVESTMENT FOR THE MONEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515878June 9, 2013FUEL SYSTEM, GASOLINE
I FILLED UP MY GAS TANK AND WHEN I LEFT THE GAS STATION AND STARTED DRIVING HOME THE "SERVICE ENGINE SOON" LIGHT CAME ON. THE GAS GAUGE DID NOT READ AS A FULL TANK EITHER AND I ALSO FULL MY TANK UP EVERY TIME I GET GAS. I ALSO RESET TO ODOMETER SO I KNOW HOW MANY MILES I GET WITH EACH TANK OF GAS. I TOOK MY NISSAN XTERRA 2007 TO HAVE THEM READ THE CODE TO ME AND IT CAME BACK "P0463". THIS IS THE FUEL SENDER UNIT SENSOR. APPARENTLY, THIS PROBLEM SEEMS TO BE AN LONG ONGOING ISSUE WITH NISSAN. IT SHOULD BE A RECALL DEFECT BUT IT IS NOT. THE SENSOR PART GOES BAD AND THEY WANT THE CUSTOMER TO PAY OUT $600. TO FIX THE PROBLEM. THIS IS S PROBLEM THAT NEEDS TO BE FIXED BY THE DEALERSHIP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515583June 7, 2013FUEL/PROPULSION SYSTEM
I AM GETTING SERVICE ENGINE SOON LIGHT DIAGNOSTIC ERROR IS P0463, THIS SEEMS TO BE A COMMON PROBLEM. PLEASE ACCEPT THIS COMPLAIN AND HAVE THIS FIXED AS A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515590June 7, 2013ENGINE, POWER TRAIN
I PARTICIPATED IN THE NISSAN CAMPAIGN TO REPLACE A RADIATOR AND TRANSMISSION, DUE TO A DEFECTIVE ASSEMBLY THAT CAUSED TRAN FAILURE. DEALERSHIP REPLACED THE TWO MAIN PARTS UNDER THE CAMPAIGN. I RECEIVED MY VEHICLE, AND ONLY HAD IT FOR 1 1/2 DAYS BEFORE ANOTHER ISSUE RELATED TO THE RADIATOR / COOLING SYSTEM WAS EXPERIENCED. I WAS YET AGAIN, ON THE HIGHWAY HEADING TO A JOB AND OVERHEATED, THUS DISABLING MY VEHICLE. I STAYED THE INTERSTATE FOR 3 HOURS WAITING ON ROADSIDE ASSISTANCE TO TOW ME BACK TO THE DEALERSHIP. I'M HAVING AN ISSUE WITH NISSAN NOT WILLING TO COVER WHAT'S CLEARLY THEIR PROBLEM TO BEGIN WITH. IT'S NOT THE CONSUMER'S PROBLEM THAT THEY INSTALLED FAULTY COMPONENTS IN THEIR CARS AND TRUCKS, THAT CAUSED THE MAJOR MALFUNCTIONS. IF I WERE A CONSUMER (WHICH I AM); I WOULD FEEL THAT THEY ARE NOT OWNING UP TO THE FULL LIABILITY CAUSED BY THEIR NEGLIGENCE IN PUTTING INFERIOR PARTS IN THEIR VEHICLES THAT CAUSED THE MALFUNCTION IN THE FIRST PLACE. I'M NOT ONLY UPSET AT THEIR RESPONSE; LET'S NOT OVERLOOK THE FACT THAT ON THE TWO DAYS MY TRUCK FAILED (FIRST TIME WHEN THE TRANNY BLEW OUT ON THE HIGHWAY, AND THE SECOND TIME WHEN I WAS ON THE HIGHWAY AGAIN; AND OVERHEATED); I WAS HEADING TO JOB OBLIGATIONS I HAD FOR PRIVATE CLIENTS OF MINE. I LOST 1,375.65 ON DAY ONE FOR MISSING MY APPT. ON THE FIRST INCIDENT, AND AN ADDITIONAL 868.04 ON THE NEXT INCIDENT. MY TRUCK'S ISSUE IS THAT THERE NEEDS TO BE A SYSTEM FLUSH OF THE RADIATOR AND THE THERMOSTAT NEEDS REPLACEMENT... BOTH ARE DIRECT CAUSE OF THE INCIDENT WITH THEIR CRAPPY RADIATOR ASSEMBLY THEY PUT IN THE VEHICLE IN THE FIRST PLACE. I DON'T HAVE THE EXTRA MONEY TO DO THE MAINTENANCE, AND I'VE LOST MONEY IN THE ORDEAL AS WELL. I THINK IT BE "BEST PRACTICE" AND GOOD CUSTOMER CARE; THAT NNA COVER THE COST OF THE FLUSH AND THE THERMOSTAT, CAUSED FROM THE MIXTURE CONTAMINATION OF COOLANT AND TRAN FLUID. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515656June 7, 2013POWER TRAIN, ENGINE
HEARING WHINING/WHIRRING NOISE FROM ENGINE UPON ANY ACCELERATION AND INCREASED RPMS. REPAIR REQUIRED IS REPLACEMENT OF SECONDARY TIMING CHAIN AND TENSIONERS (GUIDES). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0